Emailrequest.Apologizesforpreviousbehavior.Pharmacycalls forrefills.You have toexplain abill/balance.Refusalto docheck-in.Call isescalated.Asks tospeakwithprovider."Can Ijust talkto you?"Argues aboutcancel/NCNS.You arecalled thewrongname.You makea mommad.Patientfromanotherstate.Refusal to paybalance/copay.Callerhangsup.Portalreset.You receiveacompliment.Transfertointake.Tie-dyeshirt.Shows up5+minuteslate.Calls andsays theyare goingto be late.Portaluploadexplanation.Transferfromintake.Requestsspecificperson totalk to.Appointmentchanged totelehealth.Emailrequest.Apologizesforpreviousbehavior.Pharmacycalls forrefills.You have toexplain abill/balance.Refusalto docheck-in.Call isescalated.Asks tospeakwithprovider."Can Ijust talkto you?"Argues aboutcancel/NCNS.You arecalled thewrongname.You makea mommad.Patientfromanotherstate.Refusal to paybalance/copay.Callerhangsup.Portalreset.You receiveacompliment.Transfertointake.Tie-dyeshirt.Shows up5+minuteslate.Calls andsays theyare goingto be late.Portaluploadexplanation.Transferfromintake.Requestsspecificperson totalk to.Appointmentchanged totelehealth.

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Email request.
  2. Apologizes for previous behavior.
  3. Pharmacy calls for refills.
  4. You have to explain a bill/balance.
  5. Refusal to do check-in.
  6. Call is escalated.
  7. Asks to speak with provider.
  8. "Can I just talk to you?"
  9. Argues about cancel/NCNS.
  10. You are called the wrong name.
  11. You make a mom mad.
  12. Patient from another state.
  13. Refusal to pay balance/copay.
  14. Caller hangs up.
  15. Portal reset.
  16. You receive a compliment.
  17. Transfer to intake.
  18. Tie-dye shirt.
  19. Shows up 5+ minutes late.
  20. Calls and says they are going to be late.
  21. Portal upload explanation.
  22. Transfer from intake.
  23. Requests specific person to talk to.
  24. Appointment changed to telehealth.