Argues aboutcancel/NCNS.You receiveacompliment.Tie-dyeshirt.Asks tospeakwithprovider.You makea mommad.Calls andsays theyare goingto be late.Callerhangsup.Shows up5+minuteslate.Pharmacycalls forrefills.Apologizesforpreviousbehavior.Transferfromintake.Emailrequest.Transfertointake.Requestsspecificperson totalk to.Refusal to paybalance/copay."Can Ijust talkto you?"Refusalto docheck-in.Patientfromanotherstate.Portalreset.Call isescalated.You arecalled thewrongname.You have toexplain abill/balance.Portaluploadexplanation.Appointmentchanged totelehealth.Argues aboutcancel/NCNS.You receiveacompliment.Tie-dyeshirt.Asks tospeakwithprovider.You makea mommad.Calls andsays theyare goingto be late.Callerhangsup.Shows up5+minuteslate.Pharmacycalls forrefills.Apologizesforpreviousbehavior.Transferfromintake.Emailrequest.Transfertointake.Requestsspecificperson totalk to.Refusal to paybalance/copay."Can Ijust talkto you?"Refusalto docheck-in.Patientfromanotherstate.Portalreset.Call isescalated.You arecalled thewrongname.You have toexplain abill/balance.Portaluploadexplanation.Appointmentchanged totelehealth.

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Argues about cancel/NCNS.
  2. You receive a compliment.
  3. Tie-dye shirt.
  4. Asks to speak with provider.
  5. You make a mom mad.
  6. Calls and says they are going to be late.
  7. Caller hangs up.
  8. Shows up 5+ minutes late.
  9. Pharmacy calls for refills.
  10. Apologizes for previous behavior.
  11. Transfer from intake.
  12. Email request.
  13. Transfer to intake.
  14. Requests specific person to talk to.
  15. Refusal to pay balance/copay.
  16. "Can I just talk to you?"
  17. Refusal to do check-in.
  18. Patient from another state.
  19. Portal reset.
  20. Call is escalated.
  21. You are called the wrong name.
  22. You have to explain a bill/balance.
  23. Portal upload explanation.
  24. Appointment changed to telehealth.