Portaluploadexplanation.You makea mommad.Apologizesforpreviousbehavior.Callerhangsup."Can Ijust talkto you?"Asks tospeakwithprovider.Refusalto docheck-in.You arecalled thewrongname.Portalreset.Shows up5+minuteslate.Patientfromanotherstate.Pharmacycalls forrefills.You receiveacompliment.Requestsspecificperson totalk to.Calls andsays theyare goingto be late.Transfertointake.Argues aboutcancel/NCNS.Tie-dyeshirt.Refusal to paybalance/copay.Emailrequest.You have toexplain abill/balance.Call isescalated.Appointmentchanged totelehealth.Transferfromintake.Portaluploadexplanation.You makea mommad.Apologizesforpreviousbehavior.Callerhangsup."Can Ijust talkto you?"Asks tospeakwithprovider.Refusalto docheck-in.You arecalled thewrongname.Portalreset.Shows up5+minuteslate.Patientfromanotherstate.Pharmacycalls forrefills.You receiveacompliment.Requestsspecificperson totalk to.Calls andsays theyare goingto be late.Transfertointake.Argues aboutcancel/NCNS.Tie-dyeshirt.Refusal to paybalance/copay.Emailrequest.You have toexplain abill/balance.Call isescalated.Appointmentchanged totelehealth.Transferfromintake.

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Portal upload explanation.
  2. You make a mom mad.
  3. Apologizes for previous behavior.
  4. Caller hangs up.
  5. "Can I just talk to you?"
  6. Asks to speak with provider.
  7. Refusal to do check-in.
  8. You are called the wrong name.
  9. Portal reset.
  10. Shows up 5+ minutes late.
  11. Patient from another state.
  12. Pharmacy calls for refills.
  13. You receive a compliment.
  14. Requests specific person to talk to.
  15. Calls and says they are going to be late.
  16. Transfer to intake.
  17. Argues about cancel/NCNS.
  18. Tie-dye shirt.
  19. Refusal to pay balance/copay.
  20. Email request.
  21. You have to explain a bill/balance.
  22. Call is escalated.
  23. Appointment changed to telehealth.
  24. Transfer from intake.