Refusal to do check-in. Tie-dye shirt. Call is escalated. Transfer to intake. Caller hangs up. Requests specific person to talk to. Pharmacy calls for refills. Appointment changed to telehealth. Transfer from intake. Calls and says they are going to be late. Portal reset. Portal upload explanation. You have to explain a bill/balance. Asks to speak with provider. You make a mom mad. Apologizes for previous behavior. Argues about cancel/NCNS. Patient from another state. Email request. Refusal to pay balance/copay. "Can I just talk to you?" Shows up 5+ minutes late. You are called the wrong name. You receive a compliment. Refusal to do check-in. Tie-dye shirt. Call is escalated. Transfer to intake. Caller hangs up. Requests specific person to talk to. Pharmacy calls for refills. Appointment changed to telehealth. Transfer from intake. Calls and says they are going to be late. Portal reset. Portal upload explanation. You have to explain a bill/balance. Asks to speak with provider. You make a mom mad. Apologizes for previous behavior. Argues about cancel/NCNS. Patient from another state. Email request. Refusal to pay balance/copay. "Can I just talk to you?" Shows up 5+ minutes late. You are called the wrong name. You receive a compliment.
Bingo - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Refusal to do check-in.
Tie-dye shirt.
Call is escalated.
Transfer to intake.
Caller hangs up.
Requests specific person to talk to.
Pharmacy calls for refills.
Appointment changed to telehealth.
Transfer from intake.
Calls and says they are going to be late.
Portal reset.
Portal upload explanation.
You have to explain a bill/balance.
Asks to speak with provider.
You make a mom mad.
Apologizes for previous behavior.
Argues about
cancel/NCNS.
Patient from another state.
Email request.
Refusal to pay balance/copay.
"Can I just talk to you?"
Shows up 5+ minutes late.
You are called the wrong name.
You receive a compliment.