Tie-dyeshirt.Portalreset.Calls andsays theyare goingto be late.You receiveacompliment.Apologizesforpreviousbehavior.Argues aboutcancel/NCNS.Pharmacycalls forrefills.Transferfromintake.Requestsspecificperson totalk to.Transfertointake.Callerhangsup.Appointmentchanged totelehealth.You have toexplain abill/balance.You makea mommad.Portaluploadexplanation.Emailrequest.Refusal to paybalance/copay.Shows up5+minuteslate."Can Ijust talkto you?"Asks tospeakwithprovider.Refusalto docheck-in.Patientfromanotherstate.You arecalled thewrongname.Call isescalated.Tie-dyeshirt.Portalreset.Calls andsays theyare goingto be late.You receiveacompliment.Apologizesforpreviousbehavior.Argues aboutcancel/NCNS.Pharmacycalls forrefills.Transferfromintake.Requestsspecificperson totalk to.Transfertointake.Callerhangsup.Appointmentchanged totelehealth.You have toexplain abill/balance.You makea mommad.Portaluploadexplanation.Emailrequest.Refusal to paybalance/copay.Shows up5+minuteslate."Can Ijust talkto you?"Asks tospeakwithprovider.Refusalto docheck-in.Patientfromanotherstate.You arecalled thewrongname.Call isescalated.

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tie-dye shirt.
  2. Portal reset.
  3. Calls and says they are going to be late.
  4. You receive a compliment.
  5. Apologizes for previous behavior.
  6. Argues about cancel/NCNS.
  7. Pharmacy calls for refills.
  8. Transfer from intake.
  9. Requests specific person to talk to.
  10. Transfer to intake.
  11. Caller hangs up.
  12. Appointment changed to telehealth.
  13. You have to explain a bill/balance.
  14. You make a mom mad.
  15. Portal upload explanation.
  16. Email request.
  17. Refusal to pay balance/copay.
  18. Shows up 5+ minutes late.
  19. "Can I just talk to you?"
  20. Asks to speak with provider.
  21. Refusal to do check-in.
  22. Patient from another state.
  23. You are called the wrong name.
  24. Call is escalated.