Portaluploadexplanation.You makea mommad.Tie-dyeshirt.Argues aboutcancel/NCNS.Callerhangsup."Can Ijust talkto you?"Patientfromanotherstate.Calls andsays theyare goingto be late.You receiveacompliment.Call isescalated.Transfertointake.Refusalto docheck-in.Portalreset.Asks tospeakwithprovider.Apologizesforpreviousbehavior.Transferfromintake.Emailrequest.You have toexplain abill/balance.Appointmentchanged totelehealth.Pharmacycalls forrefills.You arecalled thewrongname.Refusal to paybalance/copay.Requestsspecificperson totalk to.Shows up5+minuteslate.Portaluploadexplanation.You makea mommad.Tie-dyeshirt.Argues aboutcancel/NCNS.Callerhangsup."Can Ijust talkto you?"Patientfromanotherstate.Calls andsays theyare goingto be late.You receiveacompliment.Call isescalated.Transfertointake.Refusalto docheck-in.Portalreset.Asks tospeakwithprovider.Apologizesforpreviousbehavior.Transferfromintake.Emailrequest.You have toexplain abill/balance.Appointmentchanged totelehealth.Pharmacycalls forrefills.You arecalled thewrongname.Refusal to paybalance/copay.Requestsspecificperson totalk to.Shows up5+minuteslate.

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Portal upload explanation.
  2. You make a mom mad.
  3. Tie-dye shirt.
  4. Argues about cancel/NCNS.
  5. Caller hangs up.
  6. "Can I just talk to you?"
  7. Patient from another state.
  8. Calls and says they are going to be late.
  9. You receive a compliment.
  10. Call is escalated.
  11. Transfer to intake.
  12. Refusal to do check-in.
  13. Portal reset.
  14. Asks to speak with provider.
  15. Apologizes for previous behavior.
  16. Transfer from intake.
  17. Email request.
  18. You have to explain a bill/balance.
  19. Appointment changed to telehealth.
  20. Pharmacy calls for refills.
  21. You are called the wrong name.
  22. Refusal to pay balance/copay.
  23. Requests specific person to talk to.
  24. Shows up 5+ minutes late.