Transferfromintake.Requestsspecificperson totalk to.Asks tospeakwithprovider.Pharmacycalls forrefills.Call isescalated.Refusalto docheck-in.Calls andsays theyare goingto be late.Portaluploadexplanation.Argues aboutcancel/NCNS.Refusal to paybalance/copay.You arecalled thewrongname.You makea mommad.Emailrequest.Transfertointake."Can Ijust talkto you?"You receiveacompliment.Shows up5+minuteslate.Callerhangsup.Tie-dyeshirt.Appointmentchanged totelehealth.Portalreset.Patientfromanotherstate.Apologizesforpreviousbehavior.You have toexplain abill/balance.Transferfromintake.Requestsspecificperson totalk to.Asks tospeakwithprovider.Pharmacycalls forrefills.Call isescalated.Refusalto docheck-in.Calls andsays theyare goingto be late.Portaluploadexplanation.Argues aboutcancel/NCNS.Refusal to paybalance/copay.You arecalled thewrongname.You makea mommad.Emailrequest.Transfertointake."Can Ijust talkto you?"You receiveacompliment.Shows up5+minuteslate.Callerhangsup.Tie-dyeshirt.Appointmentchanged totelehealth.Portalreset.Patientfromanotherstate.Apologizesforpreviousbehavior.You have toexplain abill/balance.

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer from intake.
  2. Requests specific person to talk to.
  3. Asks to speak with provider.
  4. Pharmacy calls for refills.
  5. Call is escalated.
  6. Refusal to do check-in.
  7. Calls and says they are going to be late.
  8. Portal upload explanation.
  9. Argues about cancel/NCNS.
  10. Refusal to pay balance/copay.
  11. You are called the wrong name.
  12. You make a mom mad.
  13. Email request.
  14. Transfer to intake.
  15. "Can I just talk to you?"
  16. You receive a compliment.
  17. Shows up 5+ minutes late.
  18. Caller hangs up.
  19. Tie-dye shirt.
  20. Appointment changed to telehealth.
  21. Portal reset.
  22. Patient from another state.
  23. Apologizes for previous behavior.
  24. You have to explain a bill/balance.