Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Apologizes for previous behavior.
2. Refusal to do check-in.
3. Requests specific person to talk to.
4. Pharmacy calls for refills.
5. You make a mom mad.
6. Portal upload explanation.
7. Asks to speak with provider.
8. Patient from another state.
9. You receive a compliment.
10. Shows up 5+ minutes late.
11. Call is escalated.
12. Refusal to pay balance/copay.
13. Caller hangs up.
14. Calls and says they are going to be late.
15. Argues about cancel/NCNS.
16. "Can I just talk to you?"
17. You have to explain a bill/balance.
18. You are called the wrong name.
19. Tie-dye shirt.
20. Email request.
21. Transfer from intake.
22. Portal reset.
23. Appointment changed to telehealth.
24. Transfer to intake.