ClosedcasecallerReferencethe EsriReceptionWebsiteSearchbyemailCreatea newcaseStudentcallerTransferto CSTransferto a casenumberAnsweredawebformCallerforrenewalNonprofitwith ENTAnswerwork relatedquestion ingroup chatInternationalCallerProductqueue:Pro(any)Transferto W-9'sAsked workrelatedquestion ingroup chatAdminswapcasecreationSearchby SubIDStudentnoEVA/ESUcodePostsomething inthe TeamActivitieschatCheck the"My OpenCases"QueueDeletemaintenancenote that isnot related toSub ID/EVAContactthemanagersProductqueue:Online(any)Receivetransferfrom CSFreePublicAccountcallerTransfertoemployeeRequest forcasereassignmentProcessedan internalCaseRequestTransfertoeventsAdd SUBID in423508PasswordresetassistanceProduct queue:Enterprise(any)Transfer toAdministrative/ExecutiveAssistantCrashoutreachemailUse theEmployeeLookupSiteSurvey123casecreationTransfer toAccountingNoCNCallbackrequestCreditconsumptionUsedProduct toQueuePower AppCheck theERObservedQueuesTransferto salesDoesn’tknowCNETC isup todateUnauthorizedEA callerGISTrainingEmailClosedcasecallerReferencethe EsriReceptionWebsiteSearchbyemailCreatea newcaseStudentcallerTransferto CSTransferto a casenumberAnsweredawebformCallerforrenewalNonprofitwith ENTAnswerwork relatedquestion ingroup chatInternationalCallerProductqueue:Pro(any)Transferto W-9'sAsked workrelatedquestion ingroup chatAdminswapcasecreationSearchby SubIDStudentnoEVA/ESUcodePostsomething inthe TeamActivitieschatCheck the"My OpenCases"QueueDeletemaintenancenote that isnot related toSub ID/EVAContactthemanagersProductqueue:Online(any)Receivetransferfrom CSFreePublicAccountcallerTransfertoemployeeRequest forcasereassignmentProcessedan internalCaseRequestTransfertoeventsAdd SUBID in423508PasswordresetassistanceProduct queue:Enterprise(any)Transfer toAdministrative/ExecutiveAssistantCrashoutreachemailUse theEmployeeLookupSiteSurvey123casecreationTransfer toAccountingNoCNCallbackrequestCreditconsumptionUsedProduct toQueuePower AppCheck theERObservedQueuesTransferto salesDoesn’tknowCNETC isup todateUnauthorizedEA callerGISTrainingEmail

~Reception Bingo~ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed case caller
  2. Reference the Esri Reception Website
  3. Search by email
  4. Create a new case
  5. Student caller
  6. Transfer to CS
  7. Transfer to a case number
  8. Answered a webform
  9. Caller for renewal
  10. Nonprofit with ENT
  11. Answer work related question in group chat
  12. International Caller
  13. Product queue: Pro(any)
  14. Transfer to W-9's
  15. Asked work related question in group chat
  16. Admin swap case creation
  17. Search by Sub ID
  18. Student no EVA/ESU code
  19. Post something in the Team Activities chat
  20. Check the "My Open Cases" Queue
  21. Delete maintenance note that is not related to Sub ID/EVA
  22. Contact the managers
  23. Product queue: Online(any)
  24. Receive transfer from CS
  25. Free Public Account caller
  26. Transfer to employee
  27. Request for case reassignment
  28. Processed an internal Case Request
  29. Transfer to events
  30. Add SUB ID in 423508
  31. Password reset assistance
  32. Product queue: Enterprise(any)
  33. Transfer to Administrative/Executive Assistant
  34. Crash outreach email
  35. Use the Employee Lookup Site
  36. Survey123 case creation
  37. Transfer to Accounting
  38. No CN
  39. Call back request
  40. Credit consumption
  41. Used Product to Queue Power App
  42. Check the ER Observed Queues
  43. Transfer to sales
  44. Doesn’t know CN
  45. ETC is up to date
  46. Unauthorized EA caller
  47. GIS Training Email