Transfer toAdministrative/ExecutiveAssistantAdminswapcasecreationCheck the"My OpenCases"QueueFreePublicAccountcallerCreditconsumptionTransferto a casenumberStudentcallerAdd SUBID in423508Productqueue:Online(any)AnsweredawebformTransferto W-9'sCreatea newcaseDoesn’tknowCNPasswordresetassistanceTransfertoemployeeTransfertoeventsProcessedan internalCaseRequestContactthemanagersAnswerwork relatedquestion ingroup chatTransfer toAccountingDeletemaintenancenote that isnot related toSub ID/EVAProduct queue:Enterprise(any)Referencethe EsriReceptionWebsiteCrashoutreachemailCheck theERObservedQueuesAsked workrelatedquestion ingroup chatTransferto salesUnauthorizedEA callerGISTrainingEmailTransferto CSCallbackrequestReceivetransferfrom CSSurvey123casecreationRequest forcasereassignmentUsedProduct toQueuePower AppClosedcasecallerPostsomething inthe TeamActivitieschatInternationalCallerProductqueue:Pro(any)CallerforrenewalNonprofitwith ENTStudentnoEVA/ESUcodeETC isup todateUse theEmployeeLookupSiteSearchbyemailSearchby SubIDNoCNTransfer toAdministrative/ExecutiveAssistantAdminswapcasecreationCheck the"My OpenCases"QueueFreePublicAccountcallerCreditconsumptionTransferto a casenumberStudentcallerAdd SUBID in423508Productqueue:Online(any)AnsweredawebformTransferto W-9'sCreatea newcaseDoesn’tknowCNPasswordresetassistanceTransfertoemployeeTransfertoeventsProcessedan internalCaseRequestContactthemanagersAnswerwork relatedquestion ingroup chatTransfer toAccountingDeletemaintenancenote that isnot related toSub ID/EVAProduct queue:Enterprise(any)Referencethe EsriReceptionWebsiteCrashoutreachemailCheck theERObservedQueuesAsked workrelatedquestion ingroup chatTransferto salesUnauthorizedEA callerGISTrainingEmailTransferto CSCallbackrequestReceivetransferfrom CSSurvey123casecreationRequest forcasereassignmentUsedProduct toQueuePower AppClosedcasecallerPostsomething inthe TeamActivitieschatInternationalCallerProductqueue:Pro(any)CallerforrenewalNonprofitwith ENTStudentnoEVA/ESUcodeETC isup todateUse theEmployeeLookupSiteSearchbyemailSearchby SubIDNoCN

~Reception Bingo~ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Administrative/Executive Assistant
  2. Admin swap case creation
  3. Check the "My Open Cases" Queue
  4. Free Public Account caller
  5. Credit consumption
  6. Transfer to a case number
  7. Student caller
  8. Add SUB ID in 423508
  9. Product queue: Online(any)
  10. Answered a webform
  11. Transfer to W-9's
  12. Create a new case
  13. Doesn’t know CN
  14. Password reset assistance
  15. Transfer to employee
  16. Transfer to events
  17. Processed an internal Case Request
  18. Contact the managers
  19. Answer work related question in group chat
  20. Transfer to Accounting
  21. Delete maintenance note that is not related to Sub ID/EVA
  22. Product queue: Enterprise(any)
  23. Reference the Esri Reception Website
  24. Crash outreach email
  25. Check the ER Observed Queues
  26. Asked work related question in group chat
  27. Transfer to sales
  28. Unauthorized EA caller
  29. GIS Training Email
  30. Transfer to CS
  31. Call back request
  32. Receive transfer from CS
  33. Survey123 case creation
  34. Request for case reassignment
  35. Used Product to Queue Power App
  36. Closed case caller
  37. Post something in the Team Activities chat
  38. International Caller
  39. Product queue: Pro(any)
  40. Caller for renewal
  41. Nonprofit with ENT
  42. Student no EVA/ESU code
  43. ETC is up to date
  44. Use the Employee Lookup Site
  45. Search by email
  46. Search by Sub ID
  47. No CN