Productqueue:Online(any)Receivetransferfrom CSSearchbyemailCreatea newcaseTransfertoemployeePostsomething inthe TeamActivitieschatTransferto CSTransferto salesCrashoutreachemailNonprofitwith ENTETC isup todateProcessedan internalCaseRequestDoesn’tknowCNUnauthorizedEA callerUse theEmployeeLookupSiteTransferto a casenumberCallerforrenewalStudentnoEVA/ESUcodeAnsweredawebformTransferto W-9'sFreePublicAccountcallerProduct queue:Enterprise(any)TransfertoeventsTransfer toAdministrative/ExecutiveAssistantStudentcallerAsked workrelatedquestion ingroup chatInternationalCallerAdminswapcasecreationPasswordresetassistanceUsedProduct toQueuePower AppSurvey123casecreationCallbackrequestReferencethe EsriReceptionWebsiteTransfer toAccountingAnswerwork relatedquestion ingroup chatAdd SUBID in423508Searchby SubIDCheck the"My OpenCases"QueueRequest forcasereassignmentProductqueue:Pro(any)ContactthemanagersDeletemaintenancenote that isnot related toSub ID/EVACheck theERObservedQueuesClosedcasecallerGISTrainingEmailCreditconsumptionNoCNProductqueue:Online(any)Receivetransferfrom CSSearchbyemailCreatea newcaseTransfertoemployeePostsomething inthe TeamActivitieschatTransferto CSTransferto salesCrashoutreachemailNonprofitwith ENTETC isup todateProcessedan internalCaseRequestDoesn’tknowCNUnauthorizedEA callerUse theEmployeeLookupSiteTransferto a casenumberCallerforrenewalStudentnoEVA/ESUcodeAnsweredawebformTransferto W-9'sFreePublicAccountcallerProduct queue:Enterprise(any)TransfertoeventsTransfer toAdministrative/ExecutiveAssistantStudentcallerAsked workrelatedquestion ingroup chatInternationalCallerAdminswapcasecreationPasswordresetassistanceUsedProduct toQueuePower AppSurvey123casecreationCallbackrequestReferencethe EsriReceptionWebsiteTransfer toAccountingAnswerwork relatedquestion ingroup chatAdd SUBID in423508Searchby SubIDCheck the"My OpenCases"QueueRequest forcasereassignmentProductqueue:Pro(any)ContactthemanagersDeletemaintenancenote that isnot related toSub ID/EVACheck theERObservedQueuesClosedcasecallerGISTrainingEmailCreditconsumptionNoCN

~Reception Bingo~ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Product queue: Online(any)
  2. Receive transfer from CS
  3. Search by email
  4. Create a new case
  5. Transfer to employee
  6. Post something in the Team Activities chat
  7. Transfer to CS
  8. Transfer to sales
  9. Crash outreach email
  10. Nonprofit with ENT
  11. ETC is up to date
  12. Processed an internal Case Request
  13. Doesn’t know CN
  14. Unauthorized EA caller
  15. Use the Employee Lookup Site
  16. Transfer to a case number
  17. Caller for renewal
  18. Student no EVA/ESU code
  19. Answered a webform
  20. Transfer to W-9's
  21. Free Public Account caller
  22. Product queue: Enterprise(any)
  23. Transfer to events
  24. Transfer to Administrative/Executive Assistant
  25. Student caller
  26. Asked work related question in group chat
  27. International Caller
  28. Admin swap case creation
  29. Password reset assistance
  30. Used Product to Queue Power App
  31. Survey123 case creation
  32. Call back request
  33. Reference the Esri Reception Website
  34. Transfer to Accounting
  35. Answer work related question in group chat
  36. Add SUB ID in 423508
  37. Search by Sub ID
  38. Check the "My Open Cases" Queue
  39. Request for case reassignment
  40. Product queue: Pro(any)
  41. Contact the managers
  42. Delete maintenance note that is not related to Sub ID/EVA
  43. Check the ER Observed Queues
  44. Closed case caller
  45. GIS Training Email
  46. Credit consumption
  47. No CN