ClosedcasecallerCallbackrequestCallerforrenewalNoCNContactthemanagersReferencethe EsriReceptionWebsitePasswordresetassistanceProductqueue:Online(any)Transferto salesFreePublicAccountcallerNonprofitwith ENTTransfer toAdministrative/ExecutiveAssistantTransferto W-9'sProcessedan internalCaseRequestAdd SUBID in423508Use theEmployeeLookupSiteETC isup todateDeletemaintenancenote that isnot related toSub ID/EVACheck theERObservedQueuesCreatea newcaseUnauthorizedEA callerTransfer toAccountingAnswerwork relatedquestion ingroup chatTransferto a casenumberSurvey123casecreationGISTrainingEmailAdminswapcasecreationTransfertoeventsStudentcallerCrashoutreachemailDoesn’tknowCNSearchbyemailSearchby SubIDProduct queue:Enterprise(any)Receivetransferfrom CSUsedProduct toQueuePower AppAnsweredawebformInternationalCallerPostsomething inthe TeamActivitieschatCheck the"My OpenCases"QueueProductqueue:Pro(any)CreditconsumptionRequest forcasereassignmentStudentnoEVA/ESUcodeTransferto CSAsked workrelatedquestion ingroup chatTransfertoemployeeClosedcasecallerCallbackrequestCallerforrenewalNoCNContactthemanagersReferencethe EsriReceptionWebsitePasswordresetassistanceProductqueue:Online(any)Transferto salesFreePublicAccountcallerNonprofitwith ENTTransfer toAdministrative/ExecutiveAssistantTransferto W-9'sProcessedan internalCaseRequestAdd SUBID in423508Use theEmployeeLookupSiteETC isup todateDeletemaintenancenote that isnot related toSub ID/EVACheck theERObservedQueuesCreatea newcaseUnauthorizedEA callerTransfer toAccountingAnswerwork relatedquestion ingroup chatTransferto a casenumberSurvey123casecreationGISTrainingEmailAdminswapcasecreationTransfertoeventsStudentcallerCrashoutreachemailDoesn’tknowCNSearchbyemailSearchby SubIDProduct queue:Enterprise(any)Receivetransferfrom CSUsedProduct toQueuePower AppAnsweredawebformInternationalCallerPostsomething inthe TeamActivitieschatCheck the"My OpenCases"QueueProductqueue:Pro(any)CreditconsumptionRequest forcasereassignmentStudentnoEVA/ESUcodeTransferto CSAsked workrelatedquestion ingroup chatTransfertoemployee

~Reception Bingo~ - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed case caller
  2. Call back request
  3. Caller for renewal
  4. No CN
  5. Contact the managers
  6. Reference the Esri Reception Website
  7. Password reset assistance
  8. Product queue: Online(any)
  9. Transfer to sales
  10. Free Public Account caller
  11. Nonprofit with ENT
  12. Transfer to Administrative/Executive Assistant
  13. Transfer to W-9's
  14. Processed an internal Case Request
  15. Add SUB ID in 423508
  16. Use the Employee Lookup Site
  17. ETC is up to date
  18. Delete maintenance note that is not related to Sub ID/EVA
  19. Check the ER Observed Queues
  20. Create a new case
  21. Unauthorized EA caller
  22. Transfer to Accounting
  23. Answer work related question in group chat
  24. Transfer to a case number
  25. Survey123 case creation
  26. GIS Training Email
  27. Admin swap case creation
  28. Transfer to events
  29. Student caller
  30. Crash outreach email
  31. Doesn’t know CN
  32. Search by email
  33. Search by Sub ID
  34. Product queue: Enterprise(any)
  35. Receive transfer from CS
  36. Used Product to Queue Power App
  37. Answered a webform
  38. International Caller
  39. Post something in the Team Activities chat
  40. Check the "My Open Cases" Queue
  41. Product queue: Pro(any)
  42. Credit consumption
  43. Request for case reassignment
  44. Student no EVA/ESU code
  45. Transfer to CS
  46. Asked work related question in group chat
  47. Transfer to employee