UsedSCREQ Submittedan SFDCcase Createda ServiceRequest ScheduledMobileappointment Used.WOnotes Used analreadyexistingServiceTicket Added aLabor Codeto a ServiceRequest Troubleshooting One CallResolution TransferredtoCustomerService Transferredto an SSA4 Noagentsstaffed Usedcorrectcall intro Log contactonpreviouslyopenedticket ScheduledServiceCenterappointment Add anFSAM Verifiedthecustomer Createda ServiceTicket Changedthe Ticketstatus HighTouchOwner Transferredto aServiceCenter Createda WorkOrder AssociatedDriver Used the.concernsnippet UsedSCREQ Submittedan SFDCcase Createda ServiceRequest ScheduledMobileappointment Used.WOnotes Used analreadyexistingServiceTicket Added aLabor Codeto a ServiceRequest Troubleshooting One CallResolution TransferredtoCustomerService Transferredto an SSA4 Noagentsstaffed Usedcorrectcall intro Log contactonpreviouslyopenedticket ScheduledServiceCenterappointment Add anFSAM Verifiedthecustomer Createda ServiceTicket Changedthe Ticketstatus HighTouchOwner Transferredto aServiceCenter Createda WorkOrder AssociatedDriver Used the.concernsnippet 

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used SCREQ
  2. Submitted an SFDC case
  3. Created a Service Request
  4. Scheduled Mobile appointment
  5. Used .WOnotes
  6. Used an already existing Service Ticket
  7. Added a Labor Code to a Service Request
  8. Trouble shooting
  9. One Call Resolution
  10. Transferred to Customer Service
  11. Transferred to an SSA 4
  12. No agents staffed
  13. Used correct call intro
  14. Log contact on previously opened ticket
  15. Scheduled Service Center appointment
  16. Add an FSAM
  17. Verified the customer
  18. Created a Service Ticket
  19. Changed the Ticket status
  20. High Touch Owner
  21. Transferred to a Service Center
  22. Created a Work Order
  23. Associated Driver
  24. Used the .concern snippet