Used SCREQ Submitted an SFDC case Created a Service Request Scheduled Mobile appointment Used .WOnotes Used an already existing Service Ticket Added a Labor Code to a Service Request Trouble shooting One Call Resolution Transferred to Customer Service Transferred to an SSA 4 No agents staffed Used correct call intro Log contact on previously opened ticket Scheduled Service Center appointment Add an FSAM Verified the customer Created a Service Ticket Changed the Ticket status High Touch Owner Transferred to a Service Center Created a Work Order Associated Driver Used the .concern snippet Used SCREQ Submitted an SFDC case Created a Service Request Scheduled Mobile appointment Used .WOnotes Used an already existing Service Ticket Added a Labor Code to a Service Request Trouble shooting One Call Resolution Transferred to Customer Service Transferred to an SSA 4 No agents staffed Used correct call intro Log contact on previously opened ticket Scheduled Service Center appointment Add an FSAM Verified the customer Created a Service Ticket Changed the Ticket status High Touch Owner Transferred to a Service Center Created a Work Order Associated Driver Used the .concern snippet
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used SCREQ
Submitted an SFDC case
Created a Service Request
Scheduled Mobile appointment
Used .WOnotes
Used an already existing Service Ticket
Added a Labor Code to a Service Request
Trouble shooting
One Call Resolution
Transferred to Customer Service
Transferred to an SSA 4
No agents staffed
Used correct call intro
Log contact on previously opened ticket
Scheduled Service Center appointment
Add an FSAM
Verified the customer
Created a Service Ticket
Changed the Ticket status
High Touch Owner
Transferred to a Service Center
Created a Work Order
Associated Driver
Used the .concern snippet