Createda ServiceRequest Usedcorrectcall intro Createda WorkOrder TransferredtoCustomerService HighTouchOwner Noagentsstaffed UsedSCREQ Transferredto aServiceCenter Added aLabor Codeto a ServiceRequest AssociatedDriver Used the.concernsnippet Add anFSAM Used analreadyexistingServiceTicket Troubleshooting Used.WOnotes ScheduledMobileappointment Log contactonpreviouslyopenedticket Changedthe Ticketstatus Verifiedthecustomer ScheduledServiceCenterappointment Createda ServiceTicket Transferredto an SSA4 Submittedan SFDCcase One CallResolution Createda ServiceRequest Usedcorrectcall intro Createda WorkOrder TransferredtoCustomerService HighTouchOwner Noagentsstaffed UsedSCREQ Transferredto aServiceCenter Added aLabor Codeto a ServiceRequest AssociatedDriver Used the.concernsnippet Add anFSAM Used analreadyexistingServiceTicket Troubleshooting Used.WOnotes ScheduledMobileappointment Log contactonpreviouslyopenedticket Changedthe Ticketstatus Verifiedthecustomer ScheduledServiceCenterappointment Createda ServiceTicket Transferredto an SSA4 Submittedan SFDCcase One CallResolution 

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created a Service Request
  2. Used correct call intro
  3. Created a Work Order
  4. Transferred to Customer Service
  5. High Touch Owner
  6. No agents staffed
  7. Used SCREQ
  8. Transferred to a Service Center
  9. Added a Labor Code to a Service Request
  10. Associated Driver
  11. Used the .concern snippet
  12. Add an FSAM
  13. Used an already existing Service Ticket
  14. Trouble shooting
  15. Used .WOnotes
  16. Scheduled Mobile appointment
  17. Log contact on previously opened ticket
  18. Changed the Ticket status
  19. Verified the customer
  20. Scheduled Service Center appointment
  21. Created a Service Ticket
  22. Transferred to an SSA 4
  23. Submitted an SFDC case
  24. One Call Resolution