Transferredto aServiceCenter ScheduledMobileappointment Add anFSAM Used analreadyexistingServiceTicket Usedcorrectcall intro TransferredtoCustomerService Createda ServiceRequest AssociatedDriver Troubleshooting Log contactonpreviouslyopenedticket Used.WOnotes ScheduledServiceCenterappointment Changedthe Ticketstatus HighTouchOwner Used the.concernsnippet Createda ServiceTicket Added aLabor Codeto a ServiceRequest Noagentsstaffed One CallResolution Transferredto an SSA4 Verifiedthecustomer Createda WorkOrder UsedSCREQ Submittedan SFDCcase Transferredto aServiceCenter ScheduledMobileappointment Add anFSAM Used analreadyexistingServiceTicket Usedcorrectcall intro TransferredtoCustomerService Createda ServiceRequest AssociatedDriver Troubleshooting Log contactonpreviouslyopenedticket Used.WOnotes ScheduledServiceCenterappointment Changedthe Ticketstatus HighTouchOwner Used the.concernsnippet Createda ServiceTicket Added aLabor Codeto a ServiceRequest Noagentsstaffed One CallResolution Transferredto an SSA4 Verifiedthecustomer Createda WorkOrder UsedSCREQ Submittedan SFDCcase 

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred to a Service Center
  2. Scheduled Mobile appointment
  3. Add an FSAM
  4. Used an already existing Service Ticket
  5. Used correct call intro
  6. Transferred to Customer Service
  7. Created a Service Request
  8. Associated Driver
  9. Trouble shooting
  10. Log contact on previously opened ticket
  11. Used .WOnotes
  12. Scheduled Service Center appointment
  13. Changed the Ticket status
  14. High Touch Owner
  15. Used the .concern snippet
  16. Created a Service Ticket
  17. Added a Labor Code to a Service Request
  18. No agents staffed
  19. One Call Resolution
  20. Transferred to an SSA 4
  21. Verified the customer
  22. Created a Work Order
  23. Used SCREQ
  24. Submitted an SFDC case