Log contact on previously opened ticket Used correct call intro Transferred to Customer Service Used .WOnotes No agents staffed High Touch Owner Trouble shooting One Call Resolution Associated Driver Add an FSAM Used an already existing Service Ticket Scheduled Mobile appointment Verified the customer Used SCREQ Scheduled Service Center appointment Transferred to an SSA 4 Created a Work Order Created a Service Ticket Used the .concern snippet Submitted an SFDC case Added a Labor Code to a Service Request Created a Service Request Changed the Ticket status Transferred to a Service Center Log contact on previously opened ticket Used correct call intro Transferred to Customer Service Used .WOnotes No agents staffed High Touch Owner Trouble shooting One Call Resolution Associated Driver Add an FSAM Used an already existing Service Ticket Scheduled Mobile appointment Verified the customer Used SCREQ Scheduled Service Center appointment Transferred to an SSA 4 Created a Work Order Created a Service Ticket Used the .concern snippet Submitted an SFDC case Added a Labor Code to a Service Request Created a Service Request Changed the Ticket status Transferred to a Service Center
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Log contact on previously opened ticket
Used correct call intro
Transferred to Customer Service
Used .WOnotes
No agents staffed
High Touch Owner
Trouble shooting
One Call Resolution
Associated Driver
Add an FSAM
Used an already existing Service Ticket
Scheduled Mobile appointment
Verified the customer
Used SCREQ
Scheduled Service Center appointment
Transferred to an SSA 4
Created a Work Order
Created a Service Ticket
Used the .concern snippet
Submitted an SFDC case
Added a Labor Code to a Service Request
Created a Service Request
Changed the Ticket status
Transferred to a Service Center