Created a Service Request Used correct call intro Created a Work Order Transferred to Customer Service High Touch Owner No agents staffed Used SCREQ Transferred to a Service Center Added a Labor Code to a Service Request Associated Driver Used the .concern snippet Add an FSAM Used an already existing Service Ticket Trouble shooting Used .WOnotes Scheduled Mobile appointment Log contact on previously opened ticket Changed the Ticket status Verified the customer Scheduled Service Center appointment Created a Service Ticket Transferred to an SSA 4 Submitted an SFDC case One Call Resolution Created a Service Request Used correct call intro Created a Work Order Transferred to Customer Service High Touch Owner No agents staffed Used SCREQ Transferred to a Service Center Added a Labor Code to a Service Request Associated Driver Used the .concern snippet Add an FSAM Used an already existing Service Ticket Trouble shooting Used .WOnotes Scheduled Mobile appointment Log contact on previously opened ticket Changed the Ticket status Verified the customer Scheduled Service Center appointment Created a Service Ticket Transferred to an SSA 4 Submitted an SFDC case One Call Resolution
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Created a Service Request
Used correct call intro
Created a Work Order
Transferred to Customer Service
High Touch Owner
No agents staffed
Used SCREQ
Transferred to a Service Center
Added a Labor Code to a Service Request
Associated Driver
Used the .concern snippet
Add an FSAM
Used an already existing Service Ticket
Trouble shooting
Used .WOnotes
Scheduled Mobile appointment
Log contact on previously opened ticket
Changed the Ticket status
Verified the customer
Scheduled Service Center appointment
Created a Service Ticket
Transferred to an SSA 4
Submitted an SFDC case
One Call Resolution