You transferredto a call &spoke with alead (doesn'thave to beyours)Marcosays adad joke!Patientwants tochange theirinsurance onfileYou spokewith thesame callertwice in oneday!Patientmakes acommentabout theweatherPod 6 has aService Levelover 90% onany day duringthe monthTyria orStephaniesends thePod amass emailEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatYou warmtransferredto anotherdepartmentwithin Pod 6Patient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sCallermentionsMarchMadnessTV fullvolume inthe caller'sbackgroundYou sharethe samehometownas someonein Pod 6Patient'sname isRose or thename of aflowerPatientwith aDOB of3/17- St.Patrick's DayPatient islost andneedsdirectionsCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Someonereferencesthe JanuarysnowstormPatientsasks forwinninglotterynumbersDanielle sayssomething inTheAvengersChatSomeonementionsneedingmore coffeein the chatPatient wentto the wronglocation fortheirappointmentEXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaMarcosays adad joke!Callercomplimentsyour tone orvoice!Patientneeds toupdate theirpermanentaddressInterpreterCallYou share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Patientmentions thenew hospital(UniversityHospital)You transferredto a call &spoke with alead (doesn'thave to beyours)Marcosays adad joke!Patientwants tochange theirinsurance onfileYou spokewith thesame callertwice in oneday!Patientmakes acommentabout theweatherPod 6 has aService Levelover 90% onany day duringthe monthTyria orStephaniesends thePod amass emailEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatYou warmtransferredto anotherdepartmentwithin Pod 6Patient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sCallermentionsMarchMadnessTV fullvolume inthe caller'sbackgroundYou sharethe samehometownas someonein Pod 6Patient'sname isRose or thename of aflowerPatientwith aDOB of3/17- St.Patrick's DayPatient islost andneedsdirectionsCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Someonereferencesthe JanuarysnowstormPatientsasks forwinninglotterynumbersDanielle sayssomething inTheAvengersChatSomeonementionsneedingmore coffeein the chatPatient wentto the wronglocation fortheirappointmentEXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaMarcosays adad joke!Callercomplimentsyour tone orvoice!Patientneeds toupdate theirpermanentaddressInterpreterCallYou share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Patientmentions thenew hospital(UniversityHospital)

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
G
5
O
6
B
7
B
8
B
9
B
10
N
11
N
12
G
13
N
14
I
15
O
16
I
17
I
18
G
19
G
20
O
21
I
22
B
23
I
24
N
25
G
26
O
27
O
28
I
29
N
  1. G-You transferred to a call & spoke with a lead (doesn't have to be yours)
  2. O-Marco says a dad joke!
  3. B-Patient wants to change their insurance on file
  4. G-You spoke with the same caller twice in one day!
  5. O-Patient makes a comment about the weather
  6. B-Pod 6 has a Service Level over 90% on any day during the month
  7. B-Tyria or Stephanie sends the Pod a mass email
  8. B-EXTRA FREE SPACE- You sent a picture of you or your family in The Avenger's Chat
  9. B-You warm transferred to another department within Pod 6
  10. N-Patient wants to schedule for Ohio Health, Mt Caramel or Nationwide Children's
  11. N-Caller mentions March Madness
  12. G-TV full volume in the caller's background
  13. N-You share the same hometown as someone in Pod 6
  14. I-Patient's name is Rose or the name of a flower
  15. O-Patient with a DOB of 3/17- St. Patrick's Day
  16. I-Patient is lost and needs directions
  17. I-Caller says " Is there anything sooner" after you provide them the soonest available.
  18. G-Someone references the January snowstorm
  19. G-Patients asks for winning lottery numbers
  20. O-Danielle says something in The Avengers Chat
  21. I-Someone mentions needing more coffee in the chat
  22. B-Patient went to the wrong location for their appointment
  23. I-EXTRA FREE SPACE- You shared your go- to Spring Coffee/Tea
  24. N-Marco says a dad joke!
  25. G-Caller compliments your tone or voice!
  26. O-Patient needs to update their permanent address
  27. O-Interpreter Call
  28. I-You share the same favorite animal as someone in Pod 6- Feel free to ask around ;)
  29. N-Patient mentions the new hospital (University Hospital)