Patientmakes acommentabout theweatherCallermentionsMarchMadnessPatientneeds toupdate theirpermanentaddressSomeonementionsneedingmore coffeein the chatPod 6 has aService Levelover 90% onany day duringthe monthYou share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Marcosays adad joke!Tyria orStephaniesends thePod amass emailPatient islost andneedsdirectionsEXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaYou transferredto a call &spoke with alead (doesn'thave to beyours)Patientmentions thenew hospital(UniversityHospital)You warmtransferredto anotherdepartmentwithin Pod 6Patient'sname isRose or thename of aflowerPatientwants tochange theirinsurance onfileEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatMarcosays adad joke!TV fullvolume inthe caller'sbackgroundYou sharethe samehometownas someonein Pod 6Callercomplimentsyour tone orvoice!You spokewith thesame callertwice in oneday!Patient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sDanielle sayssomething inTheAvengersChatCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.InterpreterCallSomeonereferencesthe JanuarysnowstormPatientwith aDOB of3/17- St.Patrick's DayPatientsasks forwinninglotterynumbersPatient wentto the wronglocation fortheirappointmentPatientmakes acommentabout theweatherCallermentionsMarchMadnessPatientneeds toupdate theirpermanentaddressSomeonementionsneedingmore coffeein the chatPod 6 has aService Levelover 90% onany day duringthe monthYou share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Marcosays adad joke!Tyria orStephaniesends thePod amass emailPatient islost andneedsdirectionsEXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaYou transferredto a call &spoke with alead (doesn'thave to beyours)Patientmentions thenew hospital(UniversityHospital)You warmtransferredto anotherdepartmentwithin Pod 6Patient'sname isRose or thename of aflowerPatientwants tochange theirinsurance onfileEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatMarcosays adad joke!TV fullvolume inthe caller'sbackgroundYou sharethe samehometownas someonein Pod 6Callercomplimentsyour tone orvoice!You spokewith thesame callertwice in oneday!Patient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sDanielle sayssomething inTheAvengersChatCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.InterpreterCallSomeonereferencesthe JanuarysnowstormPatientwith aDOB of3/17- St.Patrick's DayPatientsasks forwinninglotterynumbersPatient wentto the wronglocation fortheirappointment

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
O
4
I
5
B
6
I
7
O
8
B
9
I
10
I
11
G
12
N
13
B
14
I
15
B
16
B
17
N
18
G
19
N
20
G
21
G
22
N
23
O
24
I
25
O
26
G
27
O
28
G
29
B
  1. O-Patient makes a comment about the weather
  2. N-Caller mentions March Madness
  3. O-Patient needs to update their permanent address
  4. I-Someone mentions needing more coffee in the chat
  5. B-Pod 6 has a Service Level over 90% on any day during the month
  6. I-You share the same favorite animal as someone in Pod 6- Feel free to ask around ;)
  7. O-Marco says a dad joke!
  8. B-Tyria or Stephanie sends the Pod a mass email
  9. I-Patient is lost and needs directions
  10. I-EXTRA FREE SPACE- You shared your go- to Spring Coffee/Tea
  11. G-You transferred to a call & spoke with a lead (doesn't have to be yours)
  12. N-Patient mentions the new hospital (University Hospital)
  13. B-You warm transferred to another department within Pod 6
  14. I-Patient's name is Rose or the name of a flower
  15. B-Patient wants to change their insurance on file
  16. B-EXTRA FREE SPACE- You sent a picture of you or your family in The Avenger's Chat
  17. N-Marco says a dad joke!
  18. G-TV full volume in the caller's background
  19. N-You share the same hometown as someone in Pod 6
  20. G-Caller compliments your tone or voice!
  21. G-You spoke with the same caller twice in one day!
  22. N-Patient wants to schedule for Ohio Health, Mt Caramel or Nationwide Children's
  23. O-Danielle says something in The Avengers Chat
  24. I-Caller says " Is there anything sooner" after you provide them the soonest available.
  25. O-Interpreter Call
  26. G-Someone references the January snowstorm
  27. O-Patient with a DOB of 3/17- St. Patrick's Day
  28. G-Patients asks for winning lottery numbers
  29. B-Patient went to the wrong location for their appointment