Patientneeds toupdate theirpermanentaddressCallercomplimentsyour tone orvoice!You warmtransferredto anotherdepartmentwithin Pod 6Tyria orStephaniesends thePod amass emailYou transferredto a call &spoke with alead (doesn'thave to beyours)Patientmakes acommentabout theweatherCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Someonementionsneedingmore coffeein the chatPatientsasks forwinninglotterynumbersPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sSomeonereferencesthe JanuarysnowstormYou sharethe samehometownas someonein Pod 6Patient islost andneedsdirectionsPod 6 has aService Levelover 90% onany day duringthe monthPatient wentto the wronglocation fortheirappointmentPatient'sname isRose or thename of aflowerTV fullvolume inthe caller'sbackgroundYou spokewith thesame callertwice in oneday!You share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Marcosays adad joke!InterpreterCallDanielle sayssomething inTheAvengersChatCallermentionsMarchMadnessMarcosays adad joke!EXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaPatientwants tochange theirinsurance onfileEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatPatientwith aDOB of3/17- St.Patrick's DayPatientmentions thenew hospital(UniversityHospital)Patientneeds toupdate theirpermanentaddressCallercomplimentsyour tone orvoice!You warmtransferredto anotherdepartmentwithin Pod 6Tyria orStephaniesends thePod amass emailYou transferredto a call &spoke with alead (doesn'thave to beyours)Patientmakes acommentabout theweatherCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Someonementionsneedingmore coffeein the chatPatientsasks forwinninglotterynumbersPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sSomeonereferencesthe JanuarysnowstormYou sharethe samehometownas someonein Pod 6Patient islost andneedsdirectionsPod 6 has aService Levelover 90% onany day duringthe monthPatient wentto the wronglocation fortheirappointmentPatient'sname isRose or thename of aflowerTV fullvolume inthe caller'sbackgroundYou spokewith thesame callertwice in oneday!You share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Marcosays adad joke!InterpreterCallDanielle sayssomething inTheAvengersChatCallermentionsMarchMadnessMarcosays adad joke!EXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaPatientwants tochange theirinsurance onfileEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatPatientwith aDOB of3/17- St.Patrick's DayPatientmentions thenew hospital(UniversityHospital)

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
B
4
B
5
G
6
O
7
I
8
I
9
G
10
N
11
G
12
N
13
I
14
B
15
B
16
I
17
G
18
G
19
I
20
O
21
O
22
O
23
N
24
N
25
I
26
B
27
B
28
O
29
N
  1. O-Patient needs to update their permanent address
  2. G-Caller compliments your tone or voice!
  3. B-You warm transferred to another department within Pod 6
  4. B-Tyria or Stephanie sends the Pod a mass email
  5. G-You transferred to a call & spoke with a lead (doesn't have to be yours)
  6. O-Patient makes a comment about the weather
  7. I-Caller says " Is there anything sooner" after you provide them the soonest available.
  8. I-Someone mentions needing more coffee in the chat
  9. G-Patients asks for winning lottery numbers
  10. N-Patient wants to schedule for Ohio Health, Mt Caramel or Nationwide Children's
  11. G-Someone references the January snowstorm
  12. N-You share the same hometown as someone in Pod 6
  13. I-Patient is lost and needs directions
  14. B-Pod 6 has a Service Level over 90% on any day during the month
  15. B-Patient went to the wrong location for their appointment
  16. I-Patient's name is Rose or the name of a flower
  17. G-TV full volume in the caller's background
  18. G-You spoke with the same caller twice in one day!
  19. I-You share the same favorite animal as someone in Pod 6- Feel free to ask around ;)
  20. O-Marco says a dad joke!
  21. O-Interpreter Call
  22. O-Danielle says something in The Avengers Chat
  23. N-Caller mentions March Madness
  24. N-Marco says a dad joke!
  25. I-EXTRA FREE SPACE- You shared your go- to Spring Coffee/Tea
  26. B-Patient wants to change their insurance on file
  27. B-EXTRA FREE SPACE- You sent a picture of you or your family in The Avenger's Chat
  28. O-Patient with a DOB of 3/17- St. Patrick's Day
  29. N-Patient mentions the new hospital (University Hospital)