Danielle sayssomething inTheAvengersChatEXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaYou spokewith thesame callertwice in oneday!Someonementionsneedingmore coffeein the chatPod 6 has aService Levelover 90% onany day duringthe monthMarcosays adad joke!CallermentionsMarchMadnessSomeonereferencesthe JanuarysnowstormPatient islost andneedsdirectionsTV fullvolume inthe caller'sbackgroundPatientwith aDOB of3/17- St.Patrick's DayMarcosays adad joke!You transferredto a call &spoke with alead (doesn'thave to beyours)You warmtransferredto anotherdepartmentwithin Pod 6Patient wentto the wronglocation fortheirappointmentPatientsasks forwinninglotterynumbersPatient'sname isRose or thename of aflowerEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatPatientmakes acommentabout theweatherYou share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Tyria orStephaniesends thePod amass emailPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Patientneeds toupdate theirpermanentaddressPatientmentions thenew hospital(UniversityHospital)You sharethe samehometownas someonein Pod 6InterpreterCallCallercomplimentsyour tone orvoice!Patientwants tochange theirinsurance onfileDanielle sayssomething inTheAvengersChatEXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaYou spokewith thesame callertwice in oneday!Someonementionsneedingmore coffeein the chatPod 6 has aService Levelover 90% onany day duringthe monthMarcosays adad joke!CallermentionsMarchMadnessSomeonereferencesthe JanuarysnowstormPatient islost andneedsdirectionsTV fullvolume inthe caller'sbackgroundPatientwith aDOB of3/17- St.Patrick's DayMarcosays adad joke!You transferredto a call &spoke with alead (doesn'thave to beyours)You warmtransferredto anotherdepartmentwithin Pod 6Patient wentto the wronglocation fortheirappointmentPatientsasks forwinninglotterynumbersPatient'sname isRose or thename of aflowerEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatPatientmakes acommentabout theweatherYou share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Tyria orStephaniesends thePod amass emailPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Patientneeds toupdate theirpermanentaddressPatientmentions thenew hospital(UniversityHospital)You sharethe samehometownas someonein Pod 6InterpreterCallCallercomplimentsyour tone orvoice!Patientwants tochange theirinsurance onfile

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
G
4
I
5
B
6
N
7
N
8
G
9
I
10
G
11
O
12
O
13
G
14
B
15
B
16
G
17
I
18
B
19
O
20
I
21
B
22
N
23
I
24
O
25
N
26
N
27
O
28
G
29
B
  1. O-Danielle says something in The Avengers Chat
  2. I-EXTRA FREE SPACE- You shared your go- to Spring Coffee/Tea
  3. G-You spoke with the same caller twice in one day!
  4. I-Someone mentions needing more coffee in the chat
  5. B-Pod 6 has a Service Level over 90% on any day during the month
  6. N-Marco says a dad joke!
  7. N-Caller mentions March Madness
  8. G-Someone references the January snowstorm
  9. I-Patient is lost and needs directions
  10. G-TV full volume in the caller's background
  11. O-Patient with a DOB of 3/17- St. Patrick's Day
  12. O-Marco says a dad joke!
  13. G-You transferred to a call & spoke with a lead (doesn't have to be yours)
  14. B-You warm transferred to another department within Pod 6
  15. B-Patient went to the wrong location for their appointment
  16. G-Patients asks for winning lottery numbers
  17. I-Patient's name is Rose or the name of a flower
  18. B-EXTRA FREE SPACE- You sent a picture of you or your family in The Avenger's Chat
  19. O-Patient makes a comment about the weather
  20. I-You share the same favorite animal as someone in Pod 6- Feel free to ask around ;)
  21. B-Tyria or Stephanie sends the Pod a mass email
  22. N-Patient wants to schedule for Ohio Health, Mt Caramel or Nationwide Children's
  23. I-Caller says " Is there anything sooner" after you provide them the soonest available.
  24. O-Patient needs to update their permanent address
  25. N-Patient mentions the new hospital (University Hospital)
  26. N-You share the same hometown as someone in Pod 6
  27. O-Interpreter Call
  28. G-Caller compliments your tone or voice!
  29. B-Patient wants to change their insurance on file