Patient wentto the wronglocation fortheirappointmentPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sPatientneeds toupdate theirpermanentaddressYou warmtransferredto anotherdepartmentwithin Pod 6Marcosays adad joke!EXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaTyria orStephaniesends thePod amass emailPatient'sname isRose or thename of aflowerPatientmakes acommentabout theweatherEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatCallermentionsMarchMadnessCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Callercomplimentsyour tone orvoice!Patient islost andneedsdirectionsPatientmentions thenew hospital(UniversityHospital)Patientwith aDOB of3/17- St.Patrick's DaySomeonementionsneedingmore coffeein the chatPatientwants tochange theirinsurance onfilePod 6 has aService Levelover 90% onany day duringthe monthTV fullvolume inthe caller'sbackgroundYou share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Danielle sayssomething inTheAvengersChatYou sharethe samehometownas someonein Pod 6Marcosays adad joke!Patientsasks forwinninglotterynumbersSomeonereferencesthe JanuarysnowstormYou spokewith thesame callertwice in oneday!InterpreterCallYou transferredto a call &spoke with alead (doesn'thave to beyours)Patient wentto the wronglocation fortheirappointmentPatient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sPatientneeds toupdate theirpermanentaddressYou warmtransferredto anotherdepartmentwithin Pod 6Marcosays adad joke!EXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaTyria orStephaniesends thePod amass emailPatient'sname isRose or thename of aflowerPatientmakes acommentabout theweatherEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatCallermentionsMarchMadnessCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Callercomplimentsyour tone orvoice!Patient islost andneedsdirectionsPatientmentions thenew hospital(UniversityHospital)Patientwith aDOB of3/17- St.Patrick's DaySomeonementionsneedingmore coffeein the chatPatientwants tochange theirinsurance onfilePod 6 has aService Levelover 90% onany day duringthe monthTV fullvolume inthe caller'sbackgroundYou share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Danielle sayssomething inTheAvengersChatYou sharethe samehometownas someonein Pod 6Marcosays adad joke!Patientsasks forwinninglotterynumbersSomeonereferencesthe JanuarysnowstormYou spokewith thesame callertwice in oneday!InterpreterCallYou transferredto a call &spoke with alead (doesn'thave to beyours)

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
O
4
B
5
O
6
I
7
B
8
I
9
O
10
B
11
N
12
I
13
G
14
I
15
N
16
O
17
I
18
B
19
B
20
G
21
I
22
O
23
N
24
N
25
G
26
G
27
G
28
O
29
G
  1. B-Patient went to the wrong location for their appointment
  2. N-Patient wants to schedule for Ohio Health, Mt Caramel or Nationwide Children's
  3. O-Patient needs to update their permanent address
  4. B-You warm transferred to another department within Pod 6
  5. O-Marco says a dad joke!
  6. I-EXTRA FREE SPACE- You shared your go- to Spring Coffee/Tea
  7. B-Tyria or Stephanie sends the Pod a mass email
  8. I-Patient's name is Rose or the name of a flower
  9. O-Patient makes a comment about the weather
  10. B-EXTRA FREE SPACE- You sent a picture of you or your family in The Avenger's Chat
  11. N-Caller mentions March Madness
  12. I-Caller says " Is there anything sooner" after you provide them the soonest available.
  13. G-Caller compliments your tone or voice!
  14. I-Patient is lost and needs directions
  15. N-Patient mentions the new hospital (University Hospital)
  16. O-Patient with a DOB of 3/17- St. Patrick's Day
  17. I-Someone mentions needing more coffee in the chat
  18. B-Patient wants to change their insurance on file
  19. B-Pod 6 has a Service Level over 90% on any day during the month
  20. G-TV full volume in the caller's background
  21. I-You share the same favorite animal as someone in Pod 6- Feel free to ask around ;)
  22. O-Danielle says something in The Avengers Chat
  23. N-You share the same hometown as someone in Pod 6
  24. N-Marco says a dad joke!
  25. G-Patients asks for winning lottery numbers
  26. G-Someone references the January snowstorm
  27. G-You spoke with the same caller twice in one day!
  28. O-Interpreter Call
  29. G-You transferred to a call & spoke with a lead (doesn't have to be yours)