Patient islost andneedsdirectionsYou warmtransferredto anotherdepartmentwithin Pod 6InterpreterCallCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Patient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sPod 6 has aService Levelover 90% onany day duringthe monthMarcosays adad joke!TV fullvolume inthe caller'sbackgroundPatientmakes acommentabout theweatherYou sharethe samehometownas someonein Pod 6Patientwith aDOB of3/17- St.Patrick's DayCallercomplimentsyour tone orvoice!Patientsasks forwinninglotterynumbersEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatEXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaPatient'sname isRose or thename of aflowerTyria orStephaniesends thePod amass emailYou spokewith thesame callertwice in oneday!Patientwants tochange theirinsurance onfileSomeonementionsneedingmore coffeein the chatYou share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Marcosays adad joke!Someonereferencesthe JanuarysnowstormYou transferredto a call &spoke with alead (doesn'thave to beyours)Patient wentto the wronglocation fortheirappointmentPatientmentions thenew hospital(UniversityHospital)Patientneeds toupdate theirpermanentaddressDanielle sayssomething inTheAvengersChatCallermentionsMarchMadnessPatient islost andneedsdirectionsYou warmtransferredto anotherdepartmentwithin Pod 6InterpreterCallCaller says " Isthere anythingsooner" after youprovide them thesoonestavailable.Patient wantsto schedule forOhio Health, MtCaramel orNationwideChildren'sPod 6 has aService Levelover 90% onany day duringthe monthMarcosays adad joke!TV fullvolume inthe caller'sbackgroundPatientmakes acommentabout theweatherYou sharethe samehometownas someonein Pod 6Patientwith aDOB of3/17- St.Patrick's DayCallercomplimentsyour tone orvoice!Patientsasks forwinninglotterynumbersEXTRA FREESPACE- Yousent a pictureof you or yourfamily in TheAvenger's ChatEXTRA FREESPACE- Youshared your go-to SpringCoffee/TeaPatient'sname isRose or thename of aflowerTyria orStephaniesends thePod amass emailYou spokewith thesame callertwice in oneday!Patientwants tochange theirinsurance onfileSomeonementionsneedingmore coffeein the chatYou share thesame favoriteanimal assomeone in Pod6- Feel free toask around ;)Marcosays adad joke!Someonereferencesthe JanuarysnowstormYou transferredto a call &spoke with alead (doesn'thave to beyours)Patient wentto the wronglocation fortheirappointmentPatientmentions thenew hospital(UniversityHospital)Patientneeds toupdate theirpermanentaddressDanielle sayssomething inTheAvengersChatCallermentionsMarchMadness

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
I
5
N
6
B
7
N
8
G
9
O
10
N
11
O
12
G
13
G
14
B
15
I
16
I
17
B
18
G
19
B
20
I
21
I
22
O
23
G
24
G
25
B
26
N
27
O
28
O
29
N
  1. I-Patient is lost and needs directions
  2. B-You warm transferred to another department within Pod 6
  3. O-Interpreter Call
  4. I-Caller says " Is there anything sooner" after you provide them the soonest available.
  5. N-Patient wants to schedule for Ohio Health, Mt Caramel or Nationwide Children's
  6. B-Pod 6 has a Service Level over 90% on any day during the month
  7. N-Marco says a dad joke!
  8. G-TV full volume in the caller's background
  9. O-Patient makes a comment about the weather
  10. N-You share the same hometown as someone in Pod 6
  11. O-Patient with a DOB of 3/17- St. Patrick's Day
  12. G-Caller compliments your tone or voice!
  13. G-Patients asks for winning lottery numbers
  14. B-EXTRA FREE SPACE- You sent a picture of you or your family in The Avenger's Chat
  15. I-EXTRA FREE SPACE- You shared your go- to Spring Coffee/Tea
  16. I-Patient's name is Rose or the name of a flower
  17. B-Tyria or Stephanie sends the Pod a mass email
  18. G-You spoke with the same caller twice in one day!
  19. B-Patient wants to change their insurance on file
  20. I-Someone mentions needing more coffee in the chat
  21. I-You share the same favorite animal as someone in Pod 6- Feel free to ask around ;)
  22. O-Marco says a dad joke!
  23. G-Someone references the January snowstorm
  24. G-You transferred to a call & spoke with a lead (doesn't have to be yours)
  25. B-Patient went to the wrong location for their appointment
  26. N-Patient mentions the new hospital (University Hospital)
  27. O-Patient needs to update their permanent address
  28. O-Danielle says something in The Avengers Chat
  29. N-Caller mentions March Madness