Listen Empathy Dirty Carts Patience Work Together Residence Reality Problem solving Communication Customer Service Respond Positive attitude Last Impression Tray Lids Smile Inconsistent Polite Negative Reviews Visitors Furniture Active listening First Impression Staffing Teamwork 10-5- 3 rule Apologize Call Bell uniform Attendance EXPECTATION Friendly Unhappy Customers Empathize confirmation OF first impression Listen Empathy Dirty Carts Patience Work Together Residence Reality Problem solving Communication Customer Service Respond Positive attitude Last Impression Tray Lids Smile Inconsistent Polite Negative Reviews Visitors Furniture Active listening First Impression Staffing Teamwork 10-5- 3 rule Apologize Call Bell uniform Attendance EXPECTATION Friendly Unhappy Customers Empathize confirmation OF first impression
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Listen
Empathy
Dirty Carts
Patience
Work Together
Residence
Reality
Problem solving
Communication
Customer Service
Respond
Positive attitude
Last Impression
Tray Lids
Smile
Inconsistent
Polite
Negative Reviews
Visitors
Furniture
Active listening
First Impression
Staffing
Teamwork
10-5-3 rule
Apologize
Call Bell
uniform
Attendance
EXPECTATION
Friendly
Unhappy Customers
Empathize
confirmation OF first impression