Patientthankedyou todayInsurancenot innetworkArrangedDMECoordinatedHomeHealthPatientrefusesrecommenddischargeSomeonesays " Socialwork willfigure it out"CompletedChoiceLetterPatientchanged DCplan after dcorderenteredwas toldfacilityhas nobedsPatientsays 'I'mgoing hometoday"CompletedIMMCoordinatedtransportationExplain toMCA rehab,why patientis notappropriatePatientappealedtheirdischargecalled SNFliaison andgotvoicemailFamilymeetingscheduledcalled 3+SNFS forplacementexplained tophysiciancorrect LOCCalledfamilymultipletimesLateafternoondischargerequestCalledphysicianmultipletimes for thesame orderchartedwhile talkingto a familymemberExplained to apatient thathas humana,why they can'tgo to rehabWorked oncomplexdischargebarrierPatientthankedyou todayInsurancenot innetworkArrangedDMECoordinatedHomeHealthPatientrefusesrecommenddischargeSomeonesays " Socialwork willfigure it out"CompletedChoiceLetterPatientchanged DCplan after dcorderenteredwas toldfacilityhas nobedsPatientsays 'I'mgoing hometoday"CompletedIMMCoordinatedtransportationExplain toMCA rehab,why patientis notappropriatePatientappealedtheirdischargecalled SNFliaison andgotvoicemailFamilymeetingscheduledcalled 3+SNFS forplacementexplained tophysiciancorrect LOCCalledfamilymultipletimesLateafternoondischargerequestCalledphysicianmultipletimes for thesame orderchartedwhile talkingto a familymemberExplained to apatient thathas humana,why they can'tgo to rehabWorked oncomplexdischargebarrier

Case Management BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient thanked you today
  2. Insurance not in network
  3. Arranged DME
  4. Coordinated Home Health
  5. Patient refuses recommend discharge
  6. Someone says " Social work will figure it out"
  7. Completed Choice Letter
  8. Patient changed DC plan after dc order entered
  9. was told facility has no beds
  10. Patient says 'I'm going home today"
  11. Completed IMM
  12. Coordinated transportation
  13. Explain to MCA rehab, why patient is not appropriate
  14. Patient appealed their discharge
  15. called SNF liaison and got voicemail
  16. Family meeting scheduled
  17. called 3+ SNFS for placement
  18. explained to physician correct LOC
  19. Called family multiple times
  20. Late afternoon discharge request
  21. Called physician multiple times for the same order
  22. charted while talking to a family member
  23. Explained to a patient that has humana, why they can't go to rehab
  24. Worked on complex discharge barrier