CoordinatedtransportationPatientsays 'I'mgoing hometoday"Calledfamilymultipletimescalled SNFliaison andgotvoicemailFamilymeetingscheduledcalled 3+SNFS forplacementCompletedIMMInsurancenot innetworkExplained to apatient thathas humana,why they can'tgo to rehabCompletedChoiceLetterCoordinatedHomeHealthArrangedDMEPatientappealedtheirdischargeexplained tophysiciancorrect LOCPatientchanged DCplan after dcorderenteredCalledphysicianmultipletimes for thesame orderwas toldfacilityhas nobedsPatientthankedyou todayWorked oncomplexdischargebarrierSomeonesays " Socialwork willfigure it out"Explain toMCA rehab,why patientis notappropriatechartedwhile talkingto a familymemberPatientrefusesrecommenddischargeLateafternoondischargerequestCoordinatedtransportationPatientsays 'I'mgoing hometoday"Calledfamilymultipletimescalled SNFliaison andgotvoicemailFamilymeetingscheduledcalled 3+SNFS forplacementCompletedIMMInsurancenot innetworkExplained to apatient thathas humana,why they can'tgo to rehabCompletedChoiceLetterCoordinatedHomeHealthArrangedDMEPatientappealedtheirdischargeexplained tophysiciancorrect LOCPatientchanged DCplan after dcorderenteredCalledphysicianmultipletimes for thesame orderwas toldfacilityhas nobedsPatientthankedyou todayWorked oncomplexdischargebarrierSomeonesays " Socialwork willfigure it out"Explain toMCA rehab,why patientis notappropriatechartedwhile talkingto a familymemberPatientrefusesrecommenddischargeLateafternoondischargerequest

Case Management BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Coordinated transportation
  2. Patient says 'I'm going home today"
  3. Called family multiple times
  4. called SNF liaison and got voicemail
  5. Family meeting scheduled
  6. called 3+ SNFS for placement
  7. Completed IMM
  8. Insurance not in network
  9. Explained to a patient that has humana, why they can't go to rehab
  10. Completed Choice Letter
  11. Coordinated Home Health
  12. Arranged DME
  13. Patient appealed their discharge
  14. explained to physician correct LOC
  15. Patient changed DC plan after dc order entered
  16. Called physician multiple times for the same order
  17. was told facility has no beds
  18. Patient thanked you today
  19. Worked on complex discharge barrier
  20. Someone says " Social work will figure it out"
  21. Explain to MCA rehab, why patient is not appropriate
  22. charted while talking to a family member
  23. Patient refuses recommend discharge
  24. Late afternoon discharge request