chartedwhile talkingto a familymemberLateafternoondischargerequestexplained tophysiciancorrect LOCInsurancenot innetworkArrangedDMEFamilymeetingscheduledcalled 3+SNFS forplacementCoordinatedHomeHealthSomeonesays " Socialwork willfigure it out"PatientappealedtheirdischargePatientthankedyou todaywas toldfacilityhas nobedsPatientrefusesrecommenddischargecalled SNFliaison andgotvoicemailWorked oncomplexdischargebarrierCompletedChoiceLetterExplained to apatient thathas humana,why they can'tgo to rehabExplain toMCA rehab,why patientis notappropriateCalledphysicianmultipletimes for thesame orderCompletedIMMCalledfamilymultipletimesPatientchanged DCplan after dcorderenteredCoordinatedtransportationPatientsays 'I'mgoing hometoday"chartedwhile talkingto a familymemberLateafternoondischargerequestexplained tophysiciancorrect LOCInsurancenot innetworkArrangedDMEFamilymeetingscheduledcalled 3+SNFS forplacementCoordinatedHomeHealthSomeonesays " Socialwork willfigure it out"PatientappealedtheirdischargePatientthankedyou todaywas toldfacilityhas nobedsPatientrefusesrecommenddischargecalled SNFliaison andgotvoicemailWorked oncomplexdischargebarrierCompletedChoiceLetterExplained to apatient thathas humana,why they can'tgo to rehabExplain toMCA rehab,why patientis notappropriateCalledphysicianmultipletimes for thesame orderCompletedIMMCalledfamilymultipletimesPatientchanged DCplan after dcorderenteredCoordinatedtransportationPatientsays 'I'mgoing hometoday"

Case Management BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. charted while talking to a family member
  2. Late afternoon discharge request
  3. explained to physician correct LOC
  4. Insurance not in network
  5. Arranged DME
  6. Family meeting scheduled
  7. called 3+ SNFS for placement
  8. Coordinated Home Health
  9. Someone says " Social work will figure it out"
  10. Patient appealed their discharge
  11. Patient thanked you today
  12. was told facility has no beds
  13. Patient refuses recommend discharge
  14. called SNF liaison and got voicemail
  15. Worked on complex discharge barrier
  16. Completed Choice Letter
  17. Explained to a patient that has humana, why they can't go to rehab
  18. Explain to MCA rehab, why patient is not appropriate
  19. Called physician multiple times for the same order
  20. Completed IMM
  21. Called family multiple times
  22. Patient changed DC plan after dc order entered
  23. Coordinated transportation
  24. Patient says 'I'm going home today"