called SNFliaison andgotvoicemailLateafternoondischargerequestCalledphysicianmultipletimes for thesame orderCoordinatedHomeHealthCalledfamilymultipletimesPatientsays 'I'mgoing hometoday"ArrangedDMEPatientappealedtheirdischargeCompletedChoiceLetterexplained tophysiciancorrect LOCSomeonesays " Socialwork willfigure it out"Insurancenot innetworkcalled 3+SNFS forplacementCoordinatedtransportationPatientrefusesrecommenddischargeExplained to apatient thathas humana,why they can'tgo to rehabCompletedIMMPatientthankedyou todayWorked oncomplexdischargebarrierPatientchanged DCplan after dcorderenteredchartedwhile talkingto a familymemberwas toldfacilityhas nobedsExplain toMCA rehab,why patientis notappropriateFamilymeetingscheduledcalled SNFliaison andgotvoicemailLateafternoondischargerequestCalledphysicianmultipletimes for thesame orderCoordinatedHomeHealthCalledfamilymultipletimesPatientsays 'I'mgoing hometoday"ArrangedDMEPatientappealedtheirdischargeCompletedChoiceLetterexplained tophysiciancorrect LOCSomeonesays " Socialwork willfigure it out"Insurancenot innetworkcalled 3+SNFS forplacementCoordinatedtransportationPatientrefusesrecommenddischargeExplained to apatient thathas humana,why they can'tgo to rehabCompletedIMMPatientthankedyou todayWorked oncomplexdischargebarrierPatientchanged DCplan after dcorderenteredchartedwhile talkingto a familymemberwas toldfacilityhas nobedsExplain toMCA rehab,why patientis notappropriateFamilymeetingscheduled

Case Management BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. called SNF liaison and got voicemail
  2. Late afternoon discharge request
  3. Called physician multiple times for the same order
  4. Coordinated Home Health
  5. Called family multiple times
  6. Patient says 'I'm going home today"
  7. Arranged DME
  8. Patient appealed their discharge
  9. Completed Choice Letter
  10. explained to physician correct LOC
  11. Someone says " Social work will figure it out"
  12. Insurance not in network
  13. called 3+ SNFS for placement
  14. Coordinated transportation
  15. Patient refuses recommend discharge
  16. Explained to a patient that has humana, why they can't go to rehab
  17. Completed IMM
  18. Patient thanked you today
  19. Worked on complex discharge barrier
  20. Patient changed DC plan after dc order entered
  21. charted while talking to a family member
  22. was told facility has no beds
  23. Explain to MCA rehab, why patient is not appropriate
  24. Family meeting scheduled