One of usmessages inthe wrongteams chatSkipsrequiredhighlightedarea on anypaper“I didn'tbring mywallet”Sits downto fill outsymptomchecklistTries topay withcashCernerfreezes /Cernersessionclean upTries tocheck inwith us forImagingWhole familycomes in for1 patientbeing seenPtchargesphone inlobby2-fercheck-inChecks inbut leavesbefore beingcalled backAsks whereto put pen,or tries tohand it toyou"Have agood day" Ptdoesn'trespond with"you too"“I justhave asinusinfection”Complainsabout beingskipped/"someone wentback beforeme"DOB notknown/hasto look itupAdultwrappedin ablanketAnyonecomesbehind desk/ too closefor comfortEMS iscalledInhandcuffs/chainsTalking onspeakerphone"Surprised"at insurancebeinginactiveDOT issue- in personor on thephoneConsentto treat aminorform"I left mycard(s) inthe car"3-fercheck-inAsks aboutwhere/ifwe have abathroomDoes notknow ANYinsuranceinformationBringsany kindof animalin"Do I need tocheck out?"Or awkwardlystands atdesk"I don't seemy name onthe screen""My namedisappeared"Youreyetwitches“I googledit”“Googlesaid”Can't readpaperworkcause theydidn't bringtheir glassesMentionsanythingabout theweatherTrauma dumps/ tells life story /tells way toomuch info(phone or inperson)“I justneed ananti biotic”Whenadultwearschild mask"All of my infois the same"/"Everythingshould be inthere"Only hasinsurancedigitallyon phone"Is this UrgentCare?" InperWatchingsonor on the phoneWhenimaging hasto screampts nameYOCpatientMarkschest pain,not actuallyhaving itheadinjuryphone/tabletsuper loudOne of usmessages inthe wrongteams chatSkipsrequiredhighlightedarea on anypaper“I didn'tbring mywallet”Sits downto fill outsymptomchecklistTries topay withcashCernerfreezes /Cernersessionclean upTries tocheck inwith us forImagingWhole familycomes in for1 patientbeing seenPtchargesphone inlobby2-fercheck-inChecks inbut leavesbefore beingcalled backAsks whereto put pen,or tries tohand it toyou"Have agood day" Ptdoesn'trespond with"you too"“I justhave asinusinfection”Complainsabout beingskipped/"someone wentback beforeme"DOB notknown/hasto look itupAdultwrappedin ablanketAnyonecomesbehind desk/ too closefor comfortEMS iscalledInhandcuffs/chainsTalking onspeakerphone"Surprised"at insurancebeinginactiveDOT issue- in personor on thephoneConsentto treat aminorform"I left mycard(s) inthe car"3-fercheck-inAsks aboutwhere/ifwe have abathroomDoes notknow ANYinsuranceinformationBringsany kindof animalin"Do I need tocheck out?"Or awkwardlystands atdesk"I don't seemy name onthe screen""My namedisappeared"Youreyetwitches“I googledit”“Googlesaid”Can't readpaperworkcause theydidn't bringtheir glassesMentionsanythingabout theweatherTrauma dumps/ tells life story /tells way toomuch info(phone or inperson)“I justneed ananti biotic”Whenadultwearschild mask"All of my infois the same"/"Everythingshould be inthere"Only hasinsurancedigitallyon phone"Is this UrgentCare?" InperWatchingsonor on the phoneWhenimaging hasto screampts nameYOCpatientMarkschest pain,not actuallyhaving itheadinjuryphone/tabletsuper loud

Front Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. One of us messages in the wrong teams chat
  2. Skips required highlighted area on any paper
  3. “I didn't bring my wallet”
  4. Sits down to fill out symptom checklist
  5. Tries to pay with cash
  6. Cerner freezes / Cerner session clean up
  7. Tries to check in with us for Imaging
  8. Whole family comes in for 1 patient being seen
  9. Pt charges phone in lobby
  10. 2-fer check-in
  11. Checks in but leaves before being called back
  12. Asks where to put pen, or tries to hand it to you
  13. "Have a good day" Pt doesn't respond with "you too"
  14. “I just have a sinus infection”
  15. Complains about being skipped/ "someone went back before me"
  16. DOB not known/has to look it up
  17. Adult wrapped in a blanket
  18. Anyone comes behind desk / too close for comfort
  19. EMS is called
  20. In handcuffs/chains
  21. Talking on speakerphone
  22. "Surprised" at insurance being inactive
  23. DOT issue - in person or on the phone
  24. Consent to treat a minor form
  25. "I left my card(s) in the car"
  26. 3-fer check-in
  27. Asks about where/if we have a bathroom
  28. Does not know ANY insurance information
  29. Brings any kind of animal in
  30. "Do I need to check out?" Or awkwardly stands at desk
  31. "I don't see my name on the screen" "My name disappeared"
  32. Your eye twitches
  33. “I googled it” “Google said”
  34. Can't read paperwork cause they didn't bring their glasses
  35. Mentions anything about the weather
  36. Trauma dumps / tells life story / tells way too much info (phone or in person)
  37. “I just need an anti biotic”
  38. When adult wears child mask
  39. "All of my info is the same"/ "Everything should be in there"
  40. Only has insurance digitally on phone
  41. "Is this Urgent Care?" In perWatchingson or on the phone
  42. When imaging has to scream pts name
  43. YOC patient
  44. Marks chest pain, not actually having it
  45. head injury
  46. phone/tablet super loud