Willing toTroubleshootCustomerHomeName ofcustomeronaccountAsk RepforBadge IDWho isspeakingon the lineStatenameand VFTAsk forCaseNumberAskaboutIssueWilling toTroubleshootCustomerHomeName ofcustomeronaccountAsk RepforBadge IDWho isspeakingon the lineStatenameand VFTAsk forCaseNumberAskaboutIssue

Rep Transfer VFT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Willing to Troubleshoot
  2. Customer Home
  3. Name of customer on account
  4. Ask Rep for Badge ID
  5. Who is speaking on the line
  6. State name and VFT
  7. Ask for Case Number
  8. Ask about Issue