Ask forCaseNumberCustomerHomeWho isspeakingon the lineWilling toTroubleshootAsk RepforBadge IDStatenameand VFTName ofcustomeronaccountAskaboutIssueAsk forCaseNumberCustomerHomeWho isspeakingon the lineWilling toTroubleshootAsk RepforBadge IDStatenameand VFTName ofcustomeronaccountAskaboutIssue

Rep Transfer VFT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask for Case Number
  2. Customer Home
  3. Who is speaking on the line
  4. Willing to Troubleshoot
  5. Ask Rep for Badge ID
  6. State name and VFT
  7. Name of customer on account
  8. Ask about Issue