CustomerHomeAskaboutIssueWho isspeakingon the lineAsk RepforBadge IDAsk forCaseNumberWilling toTroubleshootStatenameand VFTName ofcustomeronaccountCustomerHomeAskaboutIssueWho isspeakingon the lineAsk RepforBadge IDAsk forCaseNumberWilling toTroubleshootStatenameand VFTName ofcustomeronaccount

Rep Transfer VFT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Home
  2. Ask about Issue
  3. Who is speaking on the line
  4. Ask Rep for Badge ID
  5. Ask for Case Number
  6. Willing to Troubleshoot
  7. State name and VFT
  8. Name of customer on account