Who isspeakingon the lineStatenameand VFTCustomerHomeAsk RepforBadge IDAskaboutIssueWilling toTroubleshootAsk forCaseNumberName ofcustomeronaccountWho isspeakingon the lineStatenameand VFTCustomerHomeAsk RepforBadge IDAskaboutIssueWilling toTroubleshootAsk forCaseNumberName ofcustomeronaccount

Rep Transfer VFT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Who is speaking on the line
  2. State name and VFT
  3. Customer Home
  4. Ask Rep for Badge ID
  5. Ask about Issue
  6. Willing to Troubleshoot
  7. Ask for Case Number
  8. Name of customer on account