CustomerHomeAsk forCaseNumberName ofcustomeronaccountWho isspeakingon the lineWilling toTroubleshootStatenameand VFTAskaboutIssueAsk RepforBadge IDCustomerHomeAsk forCaseNumberName ofcustomeronaccountWho isspeakingon the lineWilling toTroubleshootStatenameand VFTAskaboutIssueAsk RepforBadge ID

Rep Transfer VFT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Home
  2. Ask for Case Number
  3. Name of customer on account
  4. Who is speaking on the line
  5. Willing to Troubleshoot
  6. State name and VFT
  7. Ask about Issue
  8. Ask Rep for Badge ID