Ask RepforBadge IDName ofcustomeronaccountStatenameand VFTWilling toTroubleshootAsk forCaseNumberAskaboutIssueWho isspeakingon the lineCustomerHomeAsk RepforBadge IDName ofcustomeronaccountStatenameand VFTWilling toTroubleshootAsk forCaseNumberAskaboutIssueWho isspeakingon the lineCustomerHome

Rep Transfer VFT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask Rep for Badge ID
  2. Name of customer on account
  3. State name and VFT
  4. Willing to Troubleshoot
  5. Ask for Case Number
  6. Ask about Issue
  7. Who is speaking on the line
  8. Customer Home