(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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After survey pitch customer acknowledged on the call
SER Leads - 1 recommendation per day submitted
0 Neutrals (must have promoters)
tNPS above or at 88
Reached 7 Promoters
Mentioned Branded Greeting in all calls for the week
Reached 5 Promoters
Reached 3 Promoters
Reached out to Support Channel
Average Expert Score 97 or above
Issue Resolution Rate 95% or above
Mentioned "Feedback" option to customer
0 Detractors (must have promoters)
Both - No Detractors / No Neutrals (must have promoters)
Reached 2 Promoters
Survey Reponse Rate 30% or above
Customer left positive feedback on survey about their interaction with you.
Used Branded Closing for all calls during the week
Pitched Survey for all calls during the week
Used Intuit.meet to screenshare
Share a Tip on what works for you in our channel
(on the call, troubleshooting, leads, anything)
