(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reached 2 Promoters
Reached 7 Promoters
Mentioned Branded Greeting in all calls for the week
Applied the HEAT Method
Survey Reponse Rate 30% or above
Recap or confirmed issue resolved on all calls
Issue Resolution Rate 95% or above
Reached 3 Promoters
Reached out to Support Channel
Both - No Detractors / No Neutrals (must have promoters)
After survey pitch customer acknowledged on the call
Reached 5 Promoters
0 Neutrals (must have promoters)
Used Intuit.meet to screenshare
SER Leads - 1 recommendation per day submitted
Customer left positive feedback on survey about their interaction with you.
tNPS above or at 88
Mentioned "Feedback" option to customer
Share a Tip on what works for you in our channel
(on the call, troubleshooting, leads, anything)
Pitched Survey for all calls during the week
Used Branded Closing for all calls during the week
