(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reached 2 Promoters
Mentioned "Feedback" option to customer
Mentioned Branded Greeting in all calls for the week
Survey Reponse Rate 30% or above
Reached 7 Promoters
Average Expert Score 97 or above
0 Detractors (must have promoters)
Reached 3 Promoters
Pitched Survey for all calls during the week
Customer left positive feedback on survey about their interaction with you.
Recap or confirmed issue resolved on all calls
0 Neutrals (must have promoters)
Used Intuit.meet to screenshare
After survey pitch customer acknowledged on the call
Reached out to Support Channel
Reached 12 Promoters
Both - No Detractors / No Neutrals (must have promoters)
Reached 5 Promoters
SER Leads - 1 recommendation per day submitted
tNPS above or at 88
Share a Tip on what works for you in our channel
(on the call, troubleshooting, leads, anything)
Used Branded Closing for all calls during the week
