(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I’m going out of town/on vacation”
“Why doesn’t my insurance cover it”
Patient comes to pick up an Rx that’s not filled right before we close
Patients the prescription a “subscription”
Patient doesn’t have insurance card on them but claims they have insurance
Customer wants to return a medication
“I only paid $____ amount last time”
Patients control medication is out of stock
Patient wants to transfer (in or out)
“They said they did the PA already”
Patient doesn’t have a ID for a control substance
Patient pronounces a medication completely wrong
Patient doesn’t know what the medication is/what’s it’s used for
“Why do you need my ID”
Patient wants us to call the insurance
“I need my ____ color/shape pill”
Patient says something about there being no line
“It’s in the fridge”
Patient wants us to call for an override on their medication
“Does Goodrx have a better price”
Wants a control filled early
Doctor sends over incorrect amount/day supply of medication
Patient “lost” medication
Patient is mad because we have to call dr to clarify an Rx
“I’m calling to see if my Rx is ready”
“This happens every month”
Patient wants to pay cash for a control
“I get stuff here all of the time”
Same patient calls back to back
“What time do you guys close for lunch/the day”
Patient shows up after we are closed and asks if they can still get their medication
“I didn’t know you guys closed at ___”
Customer wants to transfer a C2
Customer hands you insurance after you check them out
“You guys are busy today aren’t you”
“I just took my last one”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient only wants a specific brand of drug
“You guys called me about something (they have no clue what it was about)”
“I always have an issue/problem when I come here”
Patient wants to talk to the pharmacist
Patient doesn’t know the DOB for who they are picking up for
“I’m completely out (with no refills left)”
“Just fill everything that can be filled”
Patient doesn’t know who/where their doctor is
Too soon to refill a medication but the patient is “out of meds “
“Can you ring these couple items up for me”
Customer here to pick up Rx but it was RTS
“I guess I’ll just die”
Patient wants us to call the doctor
Customer is on phone the whole time they are at being waited on
Patient tries to fill a expired Rx
“They told me that it would be in today”
“I got a message/call saying it was ready!”
“It was supposed to be done yesterday”
“Can you give me some to hold me over”
“What do you mean there’s no refills”
“You didn’t ask for my ID last time”
“I have a coupon”
Patient stands in line just to ask where something is in store
Customer hands you a non-pharmacy insurance card
Customer wants to know if we have a C2 in stock without having a script with us
Patient walks up to pickup window that nobody is at
Patient gives you a coupon after you check them out
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“My doctor said they sent it over”
“What is/why do I need a PA”
“My insurance hasn’t changed”
“Do I have to wait in line again”
“It didn’t cost this much last time”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
