(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient wants us to call for an override on their medication
“What do you mean there’s no refills”
Patient comes to pick up an Rx that’s not filled right before we close
“It’s in the fridge”
Patient doesn’t know the DOB for who they are picking up for
“I just took my last one”
“Why doesn’t my insurance cover it”
Patient only wants a specific brand of drug
Patient doesn’t have insurance card on them but claims they have insurance
“Can you ring these couple items up for me”
Customer wants to know if we have a C2 in stock without having a script with us
“It was supposed to be done yesterday”
Patient wants us to call the insurance
Patient tries to fill a expired Rx
Patients control medication is out of stock
“Why do you need my ID”
Patient wants us to call the doctor
Patient wants to talk to the pharmacist
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Patient says something about there being no line
“This happens every month”
“I always have an issue/problem when I come here”
Customer wants to return a medication
“My doctor said they sent it over”
Customer wants to transfer a C2
“You guys called me about something (they have no clue what it was about)”
“Can you give me some to hold me over”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient stands in line just to ask where something is in store
“Do I have to wait in line again”
“Well how long is that going to take”
“You didn’t ask for my ID last time”
“Just fill everything that can be filled”
“You guys are busy today aren’t you”
Customer here to pick up Rx but it was RTS
Same patient calls back to back
Doctor sends over incorrect amount/day supply of medication
“I didn’t know you guys closed at ___”
Patient shows up after we are closed and asks if they can still get their medication
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient doesn’t know what the medication is/what’s it’s used for
Patient doesn’t have a ID for a control substance
Customer is on phone the whole time they are at being waited on
“I have a coupon”
Patient is mad because we have to call dr to clarify an Rx
Patient pronounces a medication completely wrong
“What is/why do I need a PA”
“I need my ____ color/shape pill”
“I only paid $____ amount last time”
Patient “lost” medication
“They told me that it would be in today”
Patient doesn’t know who/where their doctor is
“I’m completely out (with no refills left)”
Customer hands you insurance after you check them out
“It didn’t cost this much last time”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patients the prescription a “subscription”
“What time do you guys close for lunch/the day”
Patient wants to pay cash for a control
Too soon to refill a medication but the patient is “out of meds “
“I’m going out of town/on vacation”
Patient walks up to pickup window that nobody is at
“I’m calling to see if my Rx is ready”
“I get stuff here all of the time”
Customer hands you a non-pharmacy insurance card
Patient wants to transfer (in or out)
“They said they did the PA already”
“My insurance hasn’t changed”
“Does Goodrx have a better price”
“I got a message/call saying it was ready!”
Wants a control filled early
Patient gives you a coupon after you check them out
