(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient wants to talk to the pharmacist
“What time do you guys close for lunch/the day”
“I’m going out of town/on vacation”
Customer here to pick up Rx but it was RTS
“Just fill everything that can be filled”
“Can you ring these couple items up for me”
Patient wants us to call for an override on their medication
Patient tries to fill a expired Rx
Doctor sends over incorrect amount/day supply of medication
“I’m completely out (with no refills left)”
“It was supposed to be done yesterday”
Patient doesn’t have insurance card on them but claims they have insurance
Customer hands you a non-pharmacy insurance card
Patient doesn’t know what the medication is/what’s it’s used for
Customer is on phone the whole time they are at being waited on
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient wants to pay cash for a control
“I guess I’ll just die”
“I only paid $____ amount last time”
Patient wants us to call the doctor
“You guys are busy today aren’t you”
Patient stands in line just to ask where something is in store
Patient “lost” medication
“My doctor said they sent it over”
“You didn’t ask for my ID last time”
Patient walks up to pickup window that nobody is at
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient doesn’t have a ID for a control substance
Patient doesn’t know who/where their doctor is
“It’s in the fridge”
“What is/why do I need a PA”
Patient gives you a coupon after you check them out
Patient doesn’t know the DOB for who they are picking up for
“What do you mean there’s no refills”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Wants a control filled early
“I always have an issue/problem when I come here”
Patient is mad because we have to call dr to clarify an Rx
“You guys called me about something (they have no clue what it was about)”
Patient only wants a specific brand of drug
“I didn’t know you guys closed at ___”
“Well how long is that going to take”
Patient pronounces a medication completely wrong
“I have a coupon”
Customer wants to return a medication
Customer wants to know if we have a C2 in stock without having a script with us
Patient wants to transfer (in or out)
Patients the prescription a “subscription”
“I got a message/call saying it was ready!”
“I just took my last one”
“I get stuff here all of the time”
“Why do you need my ID”
“It didn’t cost this much last time”
“They said they did the PA already”
Same patient calls back to back
“This happens every month”
Customer wants to transfer a C2
Too soon to refill a medication but the patient is “out of meds “
“Can you give me some to hold me over”
Patient wants us to call the insurance
Customer hands you insurance after you check them out
“Why doesn’t my insurance cover it”
Patients control medication is out of stock
“Do I have to wait in line again”
“I need my ____ color/shape pill”
“Does Goodrx have a better price”
Patient says something about there being no line
Patient comes to pick up an Rx that’s not filled right before we close
Patient shows up after we are closed and asks if they can still get their medication
