(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“You guys are busy today aren’t you”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient only wants a specific brand of drug
Patient shows up after we are closed and asks if they can still get their medication
“I just took my last one”
Patient comes to pick up an Rx that’s not filled right before we close
“You guys called me about something (they have no clue what it was about)”
Patient walks up to pickup window that nobody is at
“What is/why do I need a PA”
Customer hands you a non-pharmacy insurance card
“Can you ring these couple items up for me”
“I only paid $____ amount last time”
“I always have an issue/problem when I come here”
Patient doesn’t know the DOB for who they are picking up for
“This happens every month”
Patient wants us to call for an override on their medication
Patient is mad because we have to call dr to clarify an Rx
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“I need my ____ color/shape pill”
“Does Goodrx have a better price”
“Can you give me some to hold me over”
Patient wants us to call the doctor
Patient tries to fill a expired Rx
“They told me that it would be in today”
Patient doesn’t know who/where their doctor is
Patient pronounces a medication completely wrong
“I’m completely out (with no refills left)”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient doesn’t have insurance card on them but claims they have insurance
Patient says something about there being no line
“Why do you need my ID”
“You didn’t ask for my ID last time”
“Do I have to wait in line again”
“I got a message/call saying it was ready!”
“My doctor said they sent it over”
“It didn’t cost this much last time”
“My insurance hasn’t changed”
“Well how long is that going to take”
Patient “lost” medication
“I have a coupon”
Customer hands you insurance after you check them out
Patient wants to transfer (in or out)
“I guess I’ll just die”
“It’s in the fridge”
“What do you mean there’s no refills”
“What time do you guys close for lunch/the day”
Too soon to refill a medication but the patient is “out of meds “
Patients the prescription a “subscription”
Customer wants to know if we have a C2 in stock without having a script with us
Customer wants to transfer a C2
Patient wants to pay cash for a control
“I didn’t know you guys closed at ___”
“I get stuff here all of the time”
Patient wants us to call the insurance
“I’m going out of town/on vacation”
“It was supposed to be done yesterday”
“Just fill everything that can be filled”
Patient wants to talk to the pharmacist
Customer is on phone the whole time they are at being waited on
Doctor sends over incorrect amount/day supply of medication
“They said they did the PA already”
Patients control medication is out of stock
Patient stands in line just to ask where something is in store
Patient gives you a coupon after you check them out
Same patient calls back to back
Wants a control filled early
Customer here to pick up Rx but it was RTS
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“I’m calling to see if my Rx is ready”
“Why doesn’t my insurance cover it”
Customer wants to return a medication
Patient doesn’t have a ID for a control substance
Patient doesn’t know what the medication is/what’s it’s used for
