(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient doesn’t know the DOB for who they are picking up for
Patient comes to pick up an Rx that’s not filled right before we close
Patient pronounces a medication completely wrong
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient wants us to call the insurance
Patient “lost” medication
“I got a message/call saying it was ready!”
Patient shows up after we are closed and asks if they can still get their medication
Wants a control filled early
Patient stands in line just to ask where something is in store
Patient only wants a specific brand of drug
“What is/why do I need a PA”
Patient wants to talk to the pharmacist
Customer hands you insurance after you check them out
“I only paid $____ amount last time”
“I always have an issue/problem when I come here”
Patient says something about there being no line
“I have a coupon”
“I’m calling to see if my Rx is ready”
“I need my ____ color/shape pill”
“It’s just a bottle/pack. How hard is it to put a label on it”
Customer hands you a non-pharmacy insurance card
Customer wants to transfer a C2
“I’m going out of town/on vacation”
“Well how long is that going to take”
Patient tries to fill a expired Rx
Patient doesn’t know who/where their doctor is
“My doctor said they sent it over”
Patient wants us to call for an override on their medication
Patient wants us to call the doctor
“I just took my last one”
“You guys are busy today aren’t you”
“I get stuff here all of the time”
“I guess I’ll just die”
Too soon to refill a medication but the patient is “out of meds “
Patient is mad because we have to call dr to clarify an Rx
“Do I have to wait in line again”
Customer here to pick up Rx but it was RTS
Customer is on phone the whole time they are at being waited on
Patients control medication is out of stock
“You guys called me about something (they have no clue what it was about)”
“Why do you need my ID”
“Just fill everything that can be filled”
“Does Goodrx have a better price”
“It was supposed to be done yesterday”
“This happens every month”
Patient doesn’t have a ID for a control substance
“I didn’t know you guys closed at ___”
Customer wants to know if we have a C2 in stock without having a script with us
Same patient calls back to back
Doctor sends over incorrect amount/day supply of medication
“They told me that it would be in today”
Customer wants to return a medication
“They said they did the PA already”
Patient gives you a coupon after you check them out
Patient wants to pay cash for a control
“Why doesn’t my insurance cover it”
“Can you give me some to hold me over”
Patient doesn’t know what the medication is/what’s it’s used for
“I’m completely out (with no refills left)”
“What do you mean there’s no refills”
Patient doesn’t have insurance card on them but claims they have insurance
“It didn’t cost this much last time”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“You didn’t ask for my ID last time”
Patient wants to transfer (in or out)
Patient walks up to pickup window that nobody is at
Patients the prescription a “subscription”
“Can you ring these couple items up for me”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
