(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I always have an issue/problem when I come here”
“Can you ring these couple items up for me”
Patient doesn’t know who/where their doctor is
“I’m completely out (with no refills left)”
“What time do you guys close for lunch/the day”
Customer wants to know if we have a C2 in stock without having a script with us
Patient wants to pay cash for a control
“Why doesn’t my insurance cover it”
Customer is on phone the whole time they are at being waited on
“I have a coupon”
Wants a control filled early
Patient wants us to call the doctor
“Just fill everything that can be filled”
“This happens every month”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“I’m going out of town/on vacation”
“I only paid $____ amount last time”
“Why do you need my ID”
“It didn’t cost this much last time”
“My insurance hasn’t changed”
Patient comes to pick up an Rx that’s not filled right before we close
“You guys are busy today aren’t you”
Customer hands you a non-pharmacy insurance card
Same patient calls back to back
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“I didn’t know you guys closed at ___”
Patient doesn’t have insurance card on them but claims they have insurance
Patient walks up to pickup window that nobody is at
Patient wants us to call for an override on their medication
“It’s in the fridge”
Patient doesn’t have a ID for a control substance
Patient stands in line just to ask where something is in store
Patient doesn’t know what the medication is/what’s it’s used for
“It was supposed to be done yesterday”
Patient is mad because we have to call dr to clarify an Rx
Customer here to pick up Rx but it was RTS
“Well how long is that going to take”
Patients control medication is out of stock
“What is/why do I need a PA”
Patients the prescription a “subscription”
“I guess I’ll just die”
Patient wants to transfer (in or out)
Patient wants us to call the insurance
“I get stuff here all of the time”
Patient doesn’t know the DOB for who they are picking up for
Patient says something about there being no line
Doctor sends over incorrect amount/day supply of medication
“You didn’t ask for my ID last time”
“They said they did the PA already”
“You guys called me about something (they have no clue what it was about)”
Patient “lost” medication
Patient tries to fill a expired Rx
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient only wants a specific brand of drug
Patient gives you a coupon after you check them out
“I need my ____ color/shape pill”
Patient shows up after we are closed and asks if they can still get their medication
“I just took my last one”
“It’s just a bottle/pack. How hard is it to put a label on it”
“My doctor said they sent it over”
Customer hands you insurance after you check them out
“I got a message/call saying it was ready!”
Customer wants to return a medication
“Do I have to wait in line again”
Patient wants to talk to the pharmacist
“Does Goodrx have a better price”
“Can you give me some to hold me over”
Too soon to refill a medication but the patient is “out of meds “
