(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“They said they did the PA already”
“You guys are busy today aren’t you”
“It didn’t cost this much last time”
“I just took my last one”
Patient is mad because we have to call dr to clarify an Rx
“My doctor said they sent it over”
Patient pronounces a medication completely wrong
“Can you give me some to hold me over”
Customer here to pick up Rx but it was RTS
“I’m completely out (with no refills left)”
Patient stands in line just to ask where something is in store
Patient doesn’t have insurance card on them but claims they have insurance
Doctor sends over incorrect amount/day supply of medication
“I always have an issue/problem when I come here”
Customer wants to transfer a C2
“Does Goodrx have a better price”
“You guys called me about something (they have no clue what it was about)”
“It was supposed to be done yesterday”
Patient wants to transfer (in or out)
Patient only wants a specific brand of drug
“Just fill everything that can be filled”
“Why doesn’t my insurance cover it”
Patient “lost” medication
Too soon to refill a medication but the patient is “out of meds “
Customer is on phone the whole time they are at being waited on
Patient doesn’t know what the medication is/what’s it’s used for
Patient says something about there being no line
Patient wants us to call the insurance
Customer hands you a non-pharmacy insurance card
“Can you ring these couple items up for me”
“What do you mean there’s no refills”
Patient comes to pick up an Rx that’s not filled right before we close
Patient gives you a coupon after you check them out
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Patient doesn’t know the DOB for who they are picking up for
“My insurance hasn’t changed”
“This happens every month”
Patients control medication is out of stock
Customer wants to know if we have a C2 in stock without having a script with us
Customer wants to return a medication
Patients the prescription a “subscription”
“I only paid $____ amount last time”
“It’s in the fridge”
Wants a control filled early
“They told me that it would be in today”
“What time do you guys close for lunch/the day”
“I guess I’ll just die”
“I get stuff here all of the time”
“What is/why do I need a PA”
“I have a coupon”
Patient shows up after we are closed and asks if they can still get their medication
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient wants us to call for an override on their medication
“I’m calling to see if my Rx is ready”
“Well how long is that going to take”
Patient doesn’t know who/where their doctor is
“Do I have to wait in line again”
“Why do you need my ID”
Customer hands you insurance after you check them out
“I’m going out of town/on vacation”
Patient wants to talk to the pharmacist
Patient tries to fill a expired Rx
“I need my ____ color/shape pill”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient doesn’t have a ID for a control substance
Same patient calls back to back
Patient walks up to pickup window that nobody is at
“I got a message/call saying it was ready!”
“I didn’t know you guys closed at ___”
Patient wants us to call the doctor
“You didn’t ask for my ID last time”
Patient wants to pay cash for a control
“It’s just a bottle/pack. How hard is it to put a label on it”
