(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants to return a medication
Customer wants to transfer a C2
Patient doesn’t know what the medication is/what’s it’s used for
Customer hands you insurance after you check them out
“I only paid $____ amount last time”
Patient is mad because we have to call dr to clarify an Rx
“They told me that it would be in today”
“You guys are busy today aren’t you”
“I didn’t know you guys closed at ___”
Patient doesn’t know who/where their doctor is
“I just took my last one”
“I get stuff here all of the time”
“Why do you need my ID”
Patient wants to talk to the pharmacist
“It was supposed to be done yesterday”
“I’m calling to see if my Rx is ready”
“My insurance hasn’t changed”
Doctor sends over incorrect amount/day supply of medication
Patient gives you a coupon after you check them out
“I need my ____ color/shape pill”
“Can you give me some to hold me over”
Patient doesn’t know the DOB for who they are picking up for
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient wants to transfer (in or out)
Patient doesn’t have a ID for a control substance
Same patient calls back to back
“It didn’t cost this much last time”
“This happens every month”
Patient wants us to call the insurance
Patient shows up after we are closed and asks if they can still get their medication
Patient wants us to call for an override on their medication
Patient pronounces a medication completely wrong
“You guys called me about something (they have no clue what it was about)”
Patient comes to pick up an Rx that’s not filled right before we close
Patient “lost” medication
“What is/why do I need a PA”
Customer is on phone the whole time they are at being waited on
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Patient wants to pay cash for a control
Customer hands you a non-pharmacy insurance card
“I got a message/call saying it was ready!”
“What time do you guys close for lunch/the day”
“Well how long is that going to take”
“I’m going out of town/on vacation”
“They said they did the PA already”
“I guess I’ll just die”
“Do I have to wait in line again”
“Why doesn’t my insurance cover it”
Patients the prescription a “subscription”
“I always have an issue/problem when I come here”
“I’m completely out (with no refills left)”
Patient says something about there being no line
Patient wants us to call the doctor
“I have a coupon”
“Does Goodrx have a better price”
Patients control medication is out of stock
“You didn’t ask for my ID last time”
Wants a control filled early
“What do you mean there’s no refills”
“It’s in the fridge”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Customer here to pick up Rx but it was RTS
“Can you ring these couple items up for me”
Patient only wants a specific brand of drug
Patient stands in line just to ask where something is in store
Patient walks up to pickup window that nobody is at
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Too soon to refill a medication but the patient is “out of meds “
Patient tries to fill a expired Rx
Customer wants to know if we have a C2 in stock without having a script with us
Patient doesn’t have insurance card on them but claims they have insurance
