(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient wants us to call the doctor
“Do I have to wait in line again”
Patient doesn’t have a ID for a control substance
Customer wants to transfer a C2
“Why do you need my ID”
“What time do you guys close for lunch/the day”
Patient “lost” medication
“Why doesn’t my insurance cover it”
“You didn’t ask for my ID last time”
Patient doesn’t know who/where their doctor is
Too soon to refill a medication but the patient is “out of meds “
“They said they did the PA already”
“I didn’t know you guys closed at ___”
“It’s in the fridge”
“My doctor said they sent it over”
“I just took my last one”
“You guys are busy today aren’t you”
“Can you give me some to hold me over”
“It’s just a bottle/pack. How hard is it to put a label on it”
“I always have an issue/problem when I come here”
“What do you mean there’s no refills”
Customer hands you a non-pharmacy insurance card
“You guys called me about something (they have no clue what it was about)”
“They told me that it would be in today”
“I’m going out of town/on vacation”
Customer is on phone the whole time they are at being waited on
“Just fill everything that can be filled”
Patient wants us to call for an override on their medication
Customer here to pick up Rx but it was RTS
“Can you ring these couple items up for me”
Patient wants to talk to the pharmacist
“I have a coupon”
Customer hands you insurance after you check them out
Patient wants to pay cash for a control
Patient doesn’t know the DOB for who they are picking up for
Patient walks up to pickup window that nobody is at
Patient only wants a specific brand of drug
“I need my ____ color/shape pill”
Patient gives you a coupon after you check them out
Patient is mad because we have to call dr to clarify an Rx
Patient comes to pick up an Rx that’s not filled right before we close
Wants a control filled early
Patient pronounces a medication completely wrong
“I guess I’ll just die”
“Does Goodrx have a better price”
“This happens every month”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“It didn’t cost this much last time”
Customer wants to know if we have a C2 in stock without having a script with us
“I’m completely out (with no refills left)”
Patients the prescription a “subscription”
“I got a message/call saying it was ready!”
“I only paid $____ amount last time”
Patient doesn’t know what the medication is/what’s it’s used for
“I get stuff here all of the time”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“My insurance hasn’t changed”
Patient stands in line just to ask where something is in store
“What is/why do I need a PA”
Patient doesn’t have insurance card on them but claims they have insurance
Patient tries to fill a expired Rx
Patients control medication is out of stock
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Doctor sends over incorrect amount/day supply of medication
Patient wants us to call the insurance
“It was supposed to be done yesterday”
Customer wants to return a medication
“I’m calling to see if my Rx is ready”
Patient wants to transfer (in or out)
“Well how long is that going to take”
Same patient calls back to back
Patient says something about there being no line
Patient shows up after we are closed and asks if they can still get their medication