(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“My insurance hasn’t changed”
Patient pronounces a medication completely wrong
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“I just took my last one”
Patient wants to talk to the pharmacist
“I’m calling to see if my Rx is ready”
“I got a message/call saying it was ready!”
“What is/why do I need a PA”
Doctor sends over incorrect amount/day supply of medication
“I guess I’ll just die”
Patient gives you a coupon after you check them out
Customer here to pick up Rx but it was RTS
Too soon to refill a medication but the patient is “out of meds “
“I’m completely out (with no refills left)”
Customer wants to return a medication
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
“Why doesn’t my insurance cover it”
“Well how long is that going to take”
“This happens every month”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient doesn’t have a ID for a control substance
“What do you mean there’s no refills”
“Do I have to wait in line again”
Customer wants to know if we have a C2 in stock without having a script with us
“I’m going out of town/on vacation”
Patient wants to pay cash for a control
Patients the prescription a “subscription”
“Why do you need my ID”
“I have a coupon”
Patient is mad because we have to call dr to clarify an Rx
“They said they did the PA already”
“I didn’t know you guys closed at ___”
Wants a control filled early
“You guys are busy today aren’t you”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient doesn’t have insurance card on them but claims they have insurance
“I need my ____ color/shape pill”
Patient doesn’t know what the medication is/what’s it’s used for
“Just fill everything that can be filled”
“My doctor said they sent it over”
“I get stuff here all of the time”
Patient walks up to pickup window that nobody is at
“Can you give me some to hold me over”
Patient shows up after we are closed and asks if they can still get their medication
Patient stands in line just to ask where something is in store
“Can you ring these couple items up for me”
Patient tries to fill a expired Rx
“What time do you guys close for lunch/the day”
Patient says something about there being no line
Patient only wants a specific brand of drug
Customer hands you a non-pharmacy insurance card
Patient doesn’t know who/where their doctor is
“It was supposed to be done yesterday”
Patient wants us to call the insurance
“It’s in the fridge”
Patient wants to transfer (in or out)
“They told me that it would be in today”
Customer is on phone the whole time they are at being waited on
Patient doesn’t know the DOB for who they are picking up for
Customer wants to transfer a C2
Patients control medication is out of stock
“You guys called me about something (they have no clue what it was about)”
Patient wants us to call for an override on their medication
“Does Goodrx have a better price”
“I always have an issue/problem when I come here”
Patient wants us to call the doctor
Patient “lost” medication
“You didn’t ask for my ID last time”
“It didn’t cost this much last time”
Patient comes to pick up an Rx that’s not filled right before we close
Customer hands you insurance after you check them out
