(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient says something about there being no line
“I’m going out of town/on vacation”
“You guys called me about something (they have no clue what it was about)”
“You guys are busy today aren’t you”
“It didn’t cost this much last time”
“I’m completely out (with no refills left)”
“I’m calling to see if my Rx is ready”
“You didn’t ask for my ID last time”
Customer wants to transfer a C2
Same patient calls back to back
Wants a control filled early
Patient walks up to pickup window that nobody is at
“I always have an issue/problem when I come here”
“What do you mean there’s no refills”
Patient is mad because we have to call dr to clarify an Rx
“Can you ring these couple items up for me”
“It was supposed to be done yesterday”
Patient stands in line just to ask where something is in store
Patient wants to pay cash for a control
“I guess I’ll just die”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“I got a message/call saying it was ready!”
Customer hands you a non-pharmacy insurance card
“It’s just a bottle/pack. How hard is it to put a label on it”
“I have a coupon”
“I get stuff here all of the time”
“I need my ____ color/shape pill”
“I only paid $____ amount last time”
Patient wants to transfer (in or out)
“Why do you need my ID”
Patient wants us to call the doctor
Patient wants us to call the insurance
Customer wants to know if we have a C2 in stock without having a script with us
“They told me that it would be in today”
“Does Goodrx have a better price”
“This happens every month”
“What time do you guys close for lunch/the day”
“What is/why do I need a PA”
Patient only wants a specific brand of drug
“Do I have to wait in line again”
Patient wants to talk to the pharmacist
Patient doesn’t know who/where their doctor is
“Why doesn’t my insurance cover it”
“My doctor said they sent it over”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Doctor sends over incorrect amount/day supply of medication
“It’s in the fridge”
Patients control medication is out of stock
Too soon to refill a medication but the patient is “out of meds “
“I didn’t know you guys closed at ___”
Patient doesn’t know the DOB for who they are picking up for
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“They said they did the PA already”
“I just took my last one”
Patient “lost” medication
Customer wants to return a medication
Patient comes to pick up an Rx that’s not filled right before we close
“Can you give me some to hold me over”
Patient gives you a coupon after you check them out
“My insurance hasn’t changed”
Patient doesn’t have insurance card on them but claims they have insurance
“Well how long is that going to take”
Patient pronounces a medication completely wrong
Patient tries to fill a expired Rx
Patient doesn’t know what the medication is/what’s it’s used for
Customer hands you insurance after you check them out
Patients the prescription a “subscription”
Patient wants us to call for an override on their medication
Patient doesn’t have a ID for a control substance
Customer is on phone the whole time they are at being waited on
Patient shows up after we are closed and asks if they can still get their medication
