(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I’m going out of town/on vacation”
Patient doesn’t know what the medication is/what’s it’s used for
Patient tries to fill a expired Rx
Patients control (C2-C4) medication is out of stock
“I get stuff here all of the time”
Wants a control filled early
“It’s in the fridge”
Patient gives you a coupon after you check them out
Issue with SPARK pickup
Customer wants to transfer a C2
“Do I have to wait in line again?”
“I only paid $____ amount last time”
“I’m completely out (with no refills left)”
“I didn’t know you guys closed at ___”
Patient doesn’t know the DOB for who they are picking up for
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
You tell a customer that a medication is on backorder
Customer hands you insurance after you check them out
Patient wants to talk to the pharmacist
“Can you ring these couple items up for me”
Patient wants to pay cash for a control
“I need my ____ color/shape pill”
Patient wants us to call the insurance
"Is ____ working/here today"
Someone asks if we have tap to pay/apple pay
Patient wants to speak to the manager
“They said they did the PA already”
Customer wants to know if we have a C2 in stock without having a script with us
Candle breaks
“It was supposed to be done yesterday”
“I always have an issue/problem when I come here”
“Why do you need my ID”
“I have a coupon”
Patient shows up after we are closed and asks if they can still get their medication
Patient complains about wait time
Patient wants us to call for an override on their medication
“What time do you guys close for lunch/the day”
Patient asks us to hold medication longer than 10 days
Patient pronounces a medication completely wrong
Same patient calls back to back
“You guys are busy today aren’t you”
“What do you mean there’s no refills”
“Does Goodrx have a better price?”
“It’s just a bottle/pack. How hard is it to put a label on it”
“Why doesn’t my insurance cover it”
“I guess I’ll just die”
Customer hands you a non-pharmacy insurance card
Patient wants us to tell them a price on an Rx when we don't have a script on file
“This happens every month”
Patient doesn’t know who/where their doctor is
Patient is mad because we have to call Dr to clarify an Rx
“What is/why do I need a PA”
Patient calls and wants to know how much their medication s going to cost
“My insurance hasn’t changed”
Doctor sends over incorrect amount/day supply of medication
“I got a message/call saying it was ready!”
Patient “lost” medication
Customer wants to return a medication
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patients the prescription a “subscription”
“Just fill everything that can be filled”
“It didn’t cost this much last time”
Central fill sends us another stores medication
“I’m calling to see if my Rx is ready”
Patient comes to pick up an Rx that’s not filled right before we close
Patient wants us to call their doctor
Patient only wants a specific brand/manufacture of drug
"You guys called and said i needed something refilled"
“Can you give me some to hold me over”
Too soon to refill a medication but the patient is “out of meds “
Customer here to pick up Rx but it was RTS
“They told me that it would be in today”
Patient doesn’t have a ID for a control substance
On hold for more than 30 minutes
“You guys called me about something (they have no clue what it was about)”
“My doctor said they sent it over”
“You didn’t ask for my ID last time”
Patient stands in line just to ask where something is in store
Patient wants a medical expense summary
Customer is on phone the whole time they are at being waited on
Patient asks you to help find something that is OTC
Patient says something about there being no line
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“I just took my last one”
Patient walks up to pickup window that nobody is at
Patient wants to transfer (in or out)
Patient doesn’t have insurance card on them but claims they have insurance
