(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Do I have to wait in line again?”
Customer wants to return a medication
Customer wants to know if we have a C2 in stock without having a script with us
Candle breaks
Patient wants to speak to the manager
“I’m calling to see if my Rx is ready”
“I’m completely out (with no refills left)”
Central fill sends us another stores medication
You tell a customer that a medication is on backorder
“I didn’t know you guys closed at ___”
Patient wants to transfer (in or out)
Too soon to refill a medication but the patient is “out of meds “
Doctor sends over incorrect amount/day supply of medication
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Patient asks you to help find something that is OTC
“They said they did the PA already”
Patient is mad because we have to call Dr to clarify an Rx
Someone asks if we have tap to pay/apple pay
Patient wants us to call their doctor
Patient “lost” medication
“My doctor said they sent it over”
“I guess I’ll just die”
Patient shows up after we are closed and asks if they can still get their medication
Patient wants to talk to the pharmacist
Patient needs a medication TODAY!
“I just took my last one”
Customer hands you a non-pharmacy insurance card
Patient complains about wait time
Patients the prescription a “subscription”
“Why doesn’t my insurance cover it”
Patient wants a medical expense summary
Patient wants us to tell them a price on an Rx when we don't have a script on file
“Can you give me some to hold me over”
“It didn’t cost this much last time”
“Well how long is that going to take”
Issue with SPARK pickup
“It was supposed to be done yesterday”
Patient gives you a coupon after you check them out
"Is ____ working/here today"
"You guys called and said i needed something refilled"
“This happens every month”
Patient tries to fill a expired Rx
“Does Goodrx have a better price?”
Patient doesn’t have a ID for a control substance
“I need my ____ color/shape pill”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient wants us to call for an override on their medication
Customer is on phone the whole time they are at being waited on
Wants a control filled early
Customer hands you insurance after you check them out
Patient wants us to call the insurance
“You guys called me about something (they have no clue what it was about)”
“You guys are busy today aren’t you”
“Why do you need my ID”
Patient only wants a specific brand/manufacture of drug
Patient says something about there being no line
Customer here to pick up Rx but it was RTS
“What is/why do I need a PA”
“I always have an issue/problem when I come here”
“What time do you guys close for lunch/the day”
Patient doesn’t know the DOB for who they are picking up for
“I have a coupon”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient doesn’t know who/where their doctor is
Patient walks up to pickup window that nobody is at
“It’s in the fridge”
“I’m going out of town/on vacation”
On hold for more than 30 minutes
“What do you mean there’s no refills”
Same patient calls back to back
Patient pronounces a medication completely wrong
Patient doesn’t have insurance card on them but claims they have insurance
Patient calls and wants to know how much their medication s going to cost
“Just fill everything that can be filled”
“My insurance hasn’t changed”
Patient doesn’t know what the medication is/what’s it’s used for
“I got a message/call saying it was ready!”
Patient asks us to hold medication longer than 10 days
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient comes to pick up an Rx that’s not filled right before we close
Patient stands in line just to ask where something is in store
“Can you ring these couple items up for me”
“I get stuff here all of the time”
“You didn’t ask for my ID last time”
Patient wants to pay cash for a control
“I only paid $____ amount last time”
“They told me that it would be in today”
Patients control (C2-C4) medication is out of stock
