(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone asks if we have tap to pay/apple pay
“I always have an issue/problem when I come here”
“It was supposed to be done yesterday”
Patient doesn’t know who/where their doctor is
“My insurance hasn’t changed”
“You guys are busy today aren’t you”
“It’s in the fridge”
Patient wants to talk to the pharmacist
“I need my ____ color/shape pill”
“Can you give me some to hold me over”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient gives you a coupon after you check them out
“Why do you need my ID”
“I’m going out of town/on vacation”
On hold for more than 30 minutes
Patient doesn’t have a ID for a control substance
Customer hands you a non-pharmacy insurance card
“My doctor said they sent it over”
“Well how long is that going to take”
“You guys called me about something (they have no clue what it was about)”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“What is/why do I need a PA”
"Is ____ working/here today"
“Just fill everything that can be filled”
“They told me that it would be in today”
Customer here to pick up Rx but it was RTS
“This happens every month”
Patient wants us to call the insurance
Issue with SPARK pickup
“I’m calling to see if my Rx is ready”
Patient wants a medical expense summary
Patient says something about there being no line
Customer hands you insurance after you check them out
“It didn’t cost this much last time”
“I guess I’ll just die”
Candle breaks
Central fill sends us another stores medication
“Does Goodrx have a better price?”
Patient wants us to call for an override on their medication
Patient is mad because we have to call Dr to clarify an Rx
“I have a coupon”
“I only paid $____ amount last time”
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient tries to fill a expired Rx
Patient walks up to pickup window that nobody is at
“I get stuff here all of the time”
Patients the prescription a “subscription”
Patient only wants a specific brand/manufacture of drug
Patient comes to pick up an Rx that’s not filled right before we close
Patient wants to speak to the manager
Patient wants to transfer (in or out)
Patient asks you to help find something that is OTC
Patient doesn’t know what the medication is/what’s it’s used for
Patient wants us to call their doctor
“I didn’t know you guys closed at ___”
Patient “lost” medication
“I just took my last one”
Customer wants to return a medication
Wants a control filled early
Patient asks us to hold medication longer than 10 days
“Can you ring these couple items up for me”
Patient wants us to tell them a price on an Rx when we don't have a script on file
You tell a customer that a medication is on backorder
“You didn’t ask for my ID last time”
“Why doesn’t my insurance cover it”
“What do you mean there’s no refills”
Patient doesn’t have insurance card on them but claims they have insurance
Patient calls and wants to know how much their medication s going to cost
Patient shows up after we are closed and asks if they can still get their medication
Customer wants to transfer a C2
Patient doesn’t know the DOB for who they are picking up for
“I got a message/call saying it was ready!”
Patient wants to pay cash for a control
“What time do you guys close for lunch/the day”
“I’m completely out (with no refills left)”
“Do I have to wait in line again?”
Customer wants to know if we have a C2 in stock without having a script with us
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“They said they did the PA already”
Patients control (C2-C4) medication is out of stock
"You guys called and said i needed something refilled"
Doctor sends over incorrect amount/day supply of medication
Customer is on phone the whole time they are at being waited on
Same patient calls back to back
Patient stands in line just to ask where something is in store
Patient pronounces a medication completely wrong
Patient complains about wait time
Too soon to refill a medication but the patient is “out of meds “
