(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Same patient calls back to back
Patient doesn’t know what the medication is/what’s it’s used for
Patient gives you a coupon after you check them out
Patient wants to speak to the manager
Patient wants to pay cash for a control
Patient shows up after we are closed and asks if they can still get their medication
Patient stands in line just to ask where something is in store
Patients the prescription a “subscription”
“I guess I’ll just die”
Patient comes to pick up an Rx that’s not filled right before we close
“What do you mean there’s no refills”
“I need my ____ color/shape pill”
“They said they did the PA already”
"You guys called and said i needed something refilled"
“Can you ring these couple items up for me”
“I just took my last one”
“You didn’t ask for my ID last time”
Patient doesn’t know the DOB for who they are picking up for
Patient only wants a specific brand/manufacture of drug
“What time do you guys close for lunch/the day”
“Can you give me some to hold me over”
“I got a message/call saying it was ready!”
“You guys called me about something (they have no clue what it was about)”
Patient wants us to call for an override on their medication
“You guys are busy today aren’t you”
You tell a customer that a medication is on backorder
“They told me that it would be in today”
“Do I have to wait in line again?”
Issue with SPARK pickup
Patient calls and wants to know how much their medication s going to cost
Candle breaks
“I’m calling to see if my Rx is ready”
“Why doesn’t my insurance cover it”
Customer hands you a non-pharmacy insurance card
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Too soon to refill a medication but the patient is “out of meds “
Patient walks up to pickup window that nobody is at
Doctor sends over incorrect amount/day supply of medication
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Patient doesn’t know who/where their doctor is
“It’s in the fridge”
Patient pronounces a medication completely wrong
Patient wants a medical expense summary
Patient complains about wait time
“I only paid $____ amount last time”
Patients control (C2-C4) medication is out of stock
“What is/why do I need a PA”
“It was supposed to be done yesterday”
“I didn’t know you guys closed at ___”
Patient doesn’t have insurance card on them but claims they have insurance
Patient says something about there being no line
Patient doesn’t have a ID for a control substance
Patient wants to talk to the pharmacist
Customer is on phone the whole time they are at being waited on
Customer wants to know if we have a C2 in stock without having a script with us
“I get stuff here all of the time”
“I’m completely out (with no refills left)”
Wants a control filled early
Customer here to pick up Rx but it was RTS
“This happens every month”
Patient asks us to hold medication longer than 10 days
Customer wants to return a medication
“I always have an issue/problem when I come here”
Someone asks if we have tap to pay/apple pay
“My insurance hasn’t changed”
Customer wants to transfer a C2
“Why do you need my ID”
Patient needs a medication TODAY!
Patient tries to fill a expired Rx
“Does Goodrx have a better price?”
"Is ____ working/here today"
Tells us they want a 90d supply when 30d is the only thing covered by insurance
“It didn’t cost this much last time”
“Just fill everything that can be filled”
Patient “lost” medication
Patient wants us to call their doctor
Patient wants us to tell them a price on an Rx when we don't have a script on file
Central fill sends us another stores medication
“I’m going out of town/on vacation”
Patient wants us to call the insurance
On hold for more than 30 minutes
Patient asks you to help find something that is OTC
“I have a coupon”
Customer hands you insurance after you check them out
“Well how long is that going to take”
“My doctor said they sent it over”
Patient is mad because we have to call Dr to clarify an Rx
“It’s just a bottle/pack. How hard is it to put a label on it”
