(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient needs a medication TODAY!
Someone asks if we have tap to pay/apple pay
“Does Goodrx have a better price?”
Doctor sends over incorrect amount/day supply of medication
Patient doesn’t know what the medication is/what’s it’s used for
Patient asks us to hold medication longer than 10 days
Patients the prescription a “subscription”
“Do I have to wait in line again?”
Wants a control filled early
Patient complains about wait time
“I need my ____ color/shape pill”
Patient walks up to pickup window that nobody is at
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
“Why do you need my ID”
Customer wants to return a medication
“What do you mean there’s no refills”
“They told me that it would be in today”
“What is/why do I need a PA”
Customer hands you a non-pharmacy insurance card
Customer hands you insurance after you check them out
Patient doesn’t have insurance card on them but claims they have insurance
“I’m completely out (with no refills left)”
“It didn’t cost this much last time”
“My insurance hasn’t changed”
“You guys are busy today aren’t you”
Patient shows up after we are closed and asks if they can still get their medication
Patient pronounces a medication completely wrong
Patients control (C2-C4) medication is out of stock
Patient wants to transfer (in or out)
"You guys called and said i needed something refilled"
Candle breaks
Patient says something about there being no line
Too soon to refill a medication but the patient is “out of meds “
“What time do you guys close for lunch/the day”
Customer wants to transfer a C2
“You didn’t ask for my ID last time”
“I only paid $____ amount last time”
“I get stuff here all of the time”
Patient doesn’t know who/where their doctor is
Patient doesn’t know the DOB for who they are picking up for
“Well how long is that going to take”
Patient doesn’t have a ID for a control substance
“You guys called me about something (they have no clue what it was about)”
“It’s just a bottle/pack. How hard is it to put a label on it”
Patient wants to pay cash for a control
“My doctor said they sent it over”
“I’m calling to see if my Rx is ready”
“Why doesn’t my insurance cover it”
Patient gives you a coupon after you check them out
“I got a message/call saying it was ready!”
“I always have an issue/problem when I come here”
“I’m going out of town/on vacation”
“It’s in the fridge”
“I guess I’ll just die”
Patient “lost” medication
“Can you ring these couple items up for me”
“It was supposed to be done yesterday”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Patient stands in line just to ask where something is in store
On hold for more than 30 minutes
“Just fill everything that can be filled”
Patient wants to talk to the pharmacist
Patient comes to pick up an Rx that’s not filled right before we close
Same patient calls back to back
Patient asks you to help find something that is OTC
“I didn’t know you guys closed at ___”
“I just took my last one”
Patient wants us to tell them a price on an Rx when we don't have a script on file
Customer here to pick up Rx but it was RTS
Patient wants us to call their doctor
“Can you give me some to hold me over”
Customer wants to know if we have a C2 in stock without having a script with us
Patient is mad because we have to call Dr to clarify an Rx
Customer is on phone the whole time they are at being waited on
“This happens every month”
Patient tries to fill a expired Rx
You tell a customer that a medication is on backorder
"Is ____ working/here today"
Issue with SPARK pickup
Patient wants a medical expense summary
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient wants to speak to the manager
Patient wants us to call for an override on their medication
Patient wants us to call the insurance
Patient only wants a specific brand/manufacture of drug
Central fill sends us another stores medication
“I have a coupon”
“They said they did the PA already”
Patient calls and wants to know how much their medication s going to cost
