(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Just fill everything that can be filled”
“Can you give me some to hold me over”
Patient wants a medical expense summary
“I always have an issue/problem when I come here”
“What time do you guys close for lunch/the day”
Patient doesn’t know the DOB for who they are picking up for
“This happens every month”
“Why do you need my ID”
“It didn’t cost this much last time”
"You guys called and said i needed something refilled"
“Well how long is that going to take”
“What do you mean there’s no refills”
“They said they did the PA already”
Patient wants to speak to the manager
Patient wants us to call for an override on their medication
Customer wants to transfer a C2
“I’m completely out (with no refills left)”
“My insurance hasn’t changed”
Central fill sends us another stores medication
“Can you ring these couple items up for me”
“What is/why do I need a PA”
Patient calls and wants to know how much their medication s going to cost
“You guys called me about something (they have no clue what it was about)”
Patient shows up after we are closed and asks if they can still get their medication
Patient wants to transfer (in or out)
“I need my ____ color/shape pill”
“My doctor said they sent it over”
“I didn’t know you guys closed at ___”
“It’s just a bottle/pack. How hard is it to put a label on it”
"Is ____ working/here today"
Patient “lost” medication
Customer hands you insurance after you check them out
Candle breaks
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient wants to pay cash for a control
Someone asks if we have tap to pay/apple pay
“Do I have to wait in line again?”
Patient walks up to pickup window that nobody is at
Tells us they want a 90d supply when 30d is the only thing covered by insurance
Doctor sends over incorrect amount/day supply of medication
Customer here to pick up Rx but it was RTS
Patients control (C2-C4) medication is out of stock
You tell a customer that a medication is on backorder
Patient doesn’t have insurance card on them but claims they have insurance
Patient complains about wait time
Customer hands you a non-pharmacy insurance card
Patient asks you to help find something that is OTC
“I got a message/call saying it was ready!”
Patient needs a medication TODAY!
“I’m going out of town/on vacation”
“You didn’t ask for my ID last time”
Patient wants us to call their doctor
Patient doesn’t know what the medication is/what’s it’s used for
Customer is on phone the whole time they are at being waited on
Patient wants us to call the insurance
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Customer wants to know if we have a C2 in stock without having a script with us
Patient is mad because we have to call Dr to clarify an Rx
“I just took my last one”
“They told me that it would be in today”
Patients the prescription a “subscription”
“I only paid $____ amount last time”
“You guys are busy today aren’t you”
“I get stuff here all of the time”
“I’m calling to see if my Rx is ready”
Patient doesn’t know who/where their doctor is
“I guess I’ll just die”
“It’s in the fridge”
Patient doesn’t have a ID for a control substance
Issue with SPARK pickup
Patient only wants a specific brand/manufacture of drug
“Does Goodrx have a better price?”
Patient asks us to hold medication longer than 10 days
Patient comes to pick up an Rx that’s not filled right before we close
Too soon to refill a medication but the patient is “out of meds “
Patient pronounces a medication completely wrong
Patient wants to talk to the pharmacist
“Why doesn’t my insurance cover it”
Patient stands in line just to ask where something is in store
Patient gives you a coupon after you check them out
Patient says something about there being no line
“I have a coupon”
Patient wants us to tell them a price on an Rx when we don't have a script on file
