(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Doctor sends over incorrect amount/day supply of medication
Customer here to pick up Rx but it was RTS
Patient asks you to help find something that is OTC
“Why do you need my ID”
“What is/why do I need a PA”
“It didn’t cost this much last time”
“You guys called me about something (they have no clue what it was about)”
“I just took my last one”
Patient comes to pick up an Rx that’s not filled right before we close
“You guys are busy today aren’t you”
“I’m calling to see if my Rx is ready”
Patient tries to fill a expired Rx
Patient doesn’t have insurance card on them but claims they have insurance
Patient wants to transfer (in or out)
“I got a message/call saying it was ready!”
Patient is mad because we have to call Dr to clarify an Rx
Patient stands in line just to ask where something is in store
“They told me that it would be in today”
“This happens every month”
“Well how long is that going to take”
“What time do you guys close for lunch/the day”
Patient wants us to call the insurance
“I didn’t know you guys closed at ___”
Patient wants to speak to the manager
“Why doesn’t my insurance cover it”
"You guys called and said i needed something refilled"
Too soon to refill a medication but the patient is “out of meds “
Issue with SPARK pickup
On hold for more than 30 minutes
“It’s just a bottle/pack. How hard is it to put a label on it”
Customer wants to transfer a C2
“Can you ring these couple items up for me”
“Just fill everything that can be filled”
Patients control (C2-C4) medication is out of stock
Customer is on phone the whole time they are at being waited on
Someone asks if we have tap to pay/apple pay
Patient shows up after we are closed and asks if they can still get their medication
“I have a coupon”
“I’m going out of town/on vacation”
Same patient calls back to back
“Can you give me some to hold me over”
Patient complains about wait time
Patient “lost” medication
Customer wants to return a medication
“I always have an issue/problem when I come here”
Patient asks us to hold medication longer than 10 days
“My insurance hasn’t changed”
“I only paid $____ amount last time”
Customer hands you insurance after you check them out
“They said they did the PA already”
“I need my ____ color/shape pill”
Patient pronounces a medication completely wrong
Patient wants a medical expense summary
“You didn’t ask for my ID last time”
Patient calls and wants to know how much their medication s going to cost
You tell a customer that a medication is on backorder
Patient walks up to pickup window that nobody is at
“I guess I’ll just die”
Patient doesn’t have a ID for a control substance
“I’m completely out (with no refills left)”
“What do you mean there’s no refills”
“Do I have to wait in line again?”
"Is ____ working/here today"
“It was supposed to be done yesterday”
Wants a control filled early
Patient gives you a coupon after you check them out
Patient wants to pay cash for a control
Candle breaks
Customer wants to know if we have a C2 in stock without having a script with us
Patient wants you to fill an OTC medication in the pharmacy because it’s “not the same thing”
Patient doesn’t know what the medication is/what’s it’s used for
Patient doesn’t know who/where their doctor is
“I get stuff here all of the time”
“My doctor said they sent it over”
Patient wants us to call for an override on their medication
Patients the prescription a “subscription”
Patient mentions another pharmacy (CVS, Walgreens, Wboro Apothecary, etc.)
Patient doesn’t know the DOB for who they are picking up for
Patient says something about there being no line
“It’s in the fridge”
Patient wants to talk to the pharmacist
Patient only wants a specific brand/manufacture of drug
Patient wants us to call their doctor
Patient wants us to tell them a price on an Rx when we don't have a script on file
Patient needs a medication TODAY!
Central fill sends us another stores medication
Customer hands you a non-pharmacy insurance card
“Does Goodrx have a better price?”
Tells us they want a 90d supply when 30d is the only thing covered by insurance
