100% IssueResolutionfor theweek"RaveReview"(20+words)Thecustomersays "Thankyou!" incommentsReached2Promoters"Life-saver"mentionedin review100% tNPSWeek (Min.8 surveys)Customermentionsyour name ina commentReached7PromotersCustomerused ALLCAPS in apromoterProvidedsupport toteam memberin Team SlackChannelTrifecta:88%+ tNPS,30%+ SRR,95%+ IR40%ResponseRate DaySurvey pitchwith FeedbackButton (mustsubmit proof tobe eligible)Reached9PromotersCustomerused theword“Helpful” or"Easy"Reached11Promoters3 SERTransfers(Successful)30%ResponseRate forthe week0 Non-promotersfor 3 daysstraightAttend ameetingwith a SERChampAverageExpertScore 97+for the weekGet a“shout out”from a SERChampReached5PromotersCustomer usedthe word“Amazing” or"Knowledgeable"100% IssueResolutionfor theweek"RaveReview"(20+words)Thecustomersays "Thankyou!" incommentsReached2Promoters"Life-saver"mentionedin review100% tNPSWeek (Min.8 surveys)Customermentionsyour name ina commentReached7PromotersCustomerused ALLCAPS in apromoterProvidedsupport toteam memberin Team SlackChannelTrifecta:88%+ tNPS,30%+ SRR,95%+ IR40%ResponseRate DaySurvey pitchwith FeedbackButton (mustsubmit proof tobe eligible)Reached9PromotersCustomerused theword“Helpful” or"Easy"Reached11Promoters3 SERTransfers(Successful)30%ResponseRate forthe week0 Non-promotersfor 3 daysstraightAttend ameetingwith a SERChampAverageExpertScore 97+for the weekGet a“shout out”from a SERChampReached5PromotersCustomer usedthe word“Amazing” or"Knowledgeable"

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Issue Resolution for the week
  2. "Rave Review" (20+ words)
  3. The customer says "Thank you!" in comments
  4. Reached 2 Promoters
  5. "Life-saver" mentioned in review
  6. 100% tNPS Week (Min. 8 surveys)
  7. Customer mentions your name in a comment
  8. Reached 7 Promoters
  9. Customer used ALL CAPS in a promoter
  10. Provided support to team member in Team Slack Channel
  11. Trifecta: 88%+ tNPS, 30%+ SRR, 95%+ IR
  12. 40% Response Rate Day
  13. Survey pitch with Feedback Button (must submit proof to be eligible)
  14. Reached 9 Promoters
  15. Customer used the word “Helpful” or "Easy"
  16. Reached 11 Promoters
  17. 3 SER Transfers (Successful)
  18. 30% Response Rate for the week
  19. 0 Non-promoters for 3 days straight
  20. Attend a meeting with a SER Champ
  21. Average Expert Score 97+ for the week
  22. Get a “shout out” from a SER Champ
  23. Reached 5 Promoters
  24. Customer used the word “Amazing” or "Knowledgeable"