0 Non-promotersfor 3 daysstraightTrifecta:88%+ tNPS,30%+ SRR,95%+ IRReached5Promoters40%ResponseRate DaySurvey pitchwith FeedbackButton (mustsubmit proof tobe eligible)Reached2Promoters100% IssueResolutionfor theweekAverageExpertScore 97+for the weekReached11PromotersCustomerused theword“Helpful” or"Easy"Reached9Promoters30%ResponseRate forthe weekProvidedsupport toteam memberin Team SlackChannel"RaveReview"(20+words)Reached7PromotersCustomermentionsyour name ina commentThecustomersays "Thankyou!" incomments100% tNPSWeek (Min.8 surveys)Customer usedthe word“Amazing” or"Knowledgeable"Customerused ALLCAPS in apromoterAttend ameetingwith a SERChamp"Life-saver"mentionedin reviewGet a“shout out”from a SERChamp3 SERTransfers(Successful)0 Non-promotersfor 3 daysstraightTrifecta:88%+ tNPS,30%+ SRR,95%+ IRReached5Promoters40%ResponseRate DaySurvey pitchwith FeedbackButton (mustsubmit proof tobe eligible)Reached2Promoters100% IssueResolutionfor theweekAverageExpertScore 97+for the weekReached11PromotersCustomerused theword“Helpful” or"Easy"Reached9Promoters30%ResponseRate forthe weekProvidedsupport toteam memberin Team SlackChannel"RaveReview"(20+words)Reached7PromotersCustomermentionsyour name ina commentThecustomersays "Thankyou!" incomments100% tNPSWeek (Min.8 surveys)Customer usedthe word“Amazing” or"Knowledgeable"Customerused ALLCAPS in apromoterAttend ameetingwith a SERChamp"Life-saver"mentionedin reviewGet a“shout out”from a SERChamp3 SERTransfers(Successful)

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 0 Non-promoters for 3 days straight
  2. Trifecta: 88%+ tNPS, 30%+ SRR, 95%+ IR
  3. Reached 5 Promoters
  4. 40% Response Rate Day
  5. Survey pitch with Feedback Button (must submit proof to be eligible)
  6. Reached 2 Promoters
  7. 100% Issue Resolution for the week
  8. Average Expert Score 97+ for the week
  9. Reached 11 Promoters
  10. Customer used the word “Helpful” or "Easy"
  11. Reached 9 Promoters
  12. 30% Response Rate for the week
  13. Provided support to team member in Team Slack Channel
  14. "Rave Review" (20+ words)
  15. Reached 7 Promoters
  16. Customer mentions your name in a comment
  17. The customer says "Thank you!" in comments
  18. 100% tNPS Week (Min. 8 surveys)
  19. Customer used the word “Amazing” or "Knowledgeable"
  20. Customer used ALL CAPS in a promoter
  21. Attend a meeting with a SER Champ
  22. "Life-saver" mentioned in review
  23. Get a “shout out” from a SER Champ
  24. 3 SER Transfers (Successful)