Reached11PromotersReached2Promoters100% tNPSWeek (Min.8 surveys)Customerused ALLCAPS in apromoterProvidedsupport toteam memberin Team SlackChannel"Life-saver"mentionedin reviewAverageExpertScore 97+for the weekCustomerused theword“Helpful” or"Easy"Customermentionsyour name ina commentAttend ameetingwith a SERChamp3 SERTransfers(Successful)"RaveReview"(20+words)Thecustomersays "Thankyou!" incommentsTrifecta:88%+ tNPS,30%+ SRR,95%+ IR0 Non-promotersfor 3 daysstraightReached7PromotersGet a“shout out”from a SERChamp30%ResponseRate forthe week100% IssueResolutionfor theweekCustomer usedthe word“Amazing” or"Knowledgeable"Reached9Promoters40%ResponseRate DaySurvey pitchwith FeedbackButton (mustsubmit proof tobe eligible)Reached5PromotersReached11PromotersReached2Promoters100% tNPSWeek (Min.8 surveys)Customerused ALLCAPS in apromoterProvidedsupport toteam memberin Team SlackChannel"Life-saver"mentionedin reviewAverageExpertScore 97+for the weekCustomerused theword“Helpful” or"Easy"Customermentionsyour name ina commentAttend ameetingwith a SERChamp3 SERTransfers(Successful)"RaveReview"(20+words)Thecustomersays "Thankyou!" incommentsTrifecta:88%+ tNPS,30%+ SRR,95%+ IR0 Non-promotersfor 3 daysstraightReached7PromotersGet a“shout out”from a SERChamp30%ResponseRate forthe week100% IssueResolutionfor theweekCustomer usedthe word“Amazing” or"Knowledgeable"Reached9Promoters40%ResponseRate DaySurvey pitchwith FeedbackButton (mustsubmit proof tobe eligible)Reached5Promoters

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reached 11 Promoters
  2. Reached 2 Promoters
  3. 100% tNPS Week (Min. 8 surveys)
  4. Customer used ALL CAPS in a promoter
  5. Provided support to team member in Team Slack Channel
  6. "Life-saver" mentioned in review
  7. Average Expert Score 97+ for the week
  8. Customer used the word “Helpful” or "Easy"
  9. Customer mentions your name in a comment
  10. Attend a meeting with a SER Champ
  11. 3 SER Transfers (Successful)
  12. "Rave Review" (20+ words)
  13. The customer says "Thank you!" in comments
  14. Trifecta: 88%+ tNPS, 30%+ SRR, 95%+ IR
  15. 0 Non-promoters for 3 days straight
  16. Reached 7 Promoters
  17. Get a “shout out” from a SER Champ
  18. 30% Response Rate for the week
  19. 100% Issue Resolution for the week
  20. Customer used the word “Amazing” or "Knowledgeable"
  21. Reached 9 Promoters
  22. 40% Response Rate Day
  23. Survey pitch with Feedback Button (must submit proof to be eligible)
  24. Reached 5 Promoters