(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Attend a meeting with a SER Champ
30% Response Rate for the week
"Rave Review" (20+ words)
0 Non-promoters for 3 days straight
Trifecta: 88%+ tNPS, 30%+ SRR, 95%+ IR
100% tNPS Week (Min. 8 surveys)
Customer used the word “Helpful” or "Easy"
Customer used ALL CAPS in a promoter
Reached 2 Promoters
Customer mentions your name in a comment
Reached 11 Promoters
Provided support to team member in Team Slack Channel
The customer says "Thank you!" in comments
Reached 9 Promoters
Get a “shout out” from a SER Champ
40% Response Rate Day
Reached 5 Promoters
Average Expert Score 97+ for the week
Reached 7 Promoters
Customer used the word “Amazing” or "Knowledgeable"
3 SER Transfers (Successful)
Survey pitch with Feedback Button (must submit proof to be eligible)
