Mymanagertold me tocontact HRAskingfor HRpolicyManagerreaching outfor TeamMemberTeamMemberasking aboutbenefits aftertermination"Where doI find mypaystubs?""I needto getpaid"Escalatedticket"Why aretaxes notcoming outof mypaycheck?"LOADticketTicket fromformerTeamMemberVoicemailticket withno contextHROpsticketTeamMemberasking whenbenefits start"I have aquestion"with nodetailsTicketqueuebelow 50The HRBotwouldn'tfile itTeam Memberreplies toResolved emailinstead ofreopening ticket"Can youhelp me?"Teams /EmailFakenewsticketsCallerdoesn'tknow EEIDTicket says"See Below"but nothingis belowEEFilingticket"Why areyou refusingto send myW-2?"Ticketsubmittedwithoutattachmentsmentioned"I forgot tosubmit myhours forpayroll"DuplicateticketsubmittedNoresponsefollowingoutreachTicketqueuebelow 100Resolved125+ticketsthis weekBenefitsticket"I haven'treceivedmy check"Resolved50+ticketstodayPayrollpanicTicketqueueat 0-25Payrollquestion froma WellNowTeamMemberMymanagertold me tocontact HRAskingfor HRpolicyManagerreaching outfor TeamMemberTeamMemberasking aboutbenefits aftertermination"Where doI find mypaystubs?""I needto getpaid"Escalatedticket"Why aretaxes notcoming outof mypaycheck?"LOADticketTicket fromformerTeamMemberVoicemailticket withno contextHROpsticketTeamMemberasking whenbenefits start"I have aquestion"with nodetailsTicketqueuebelow 50The HRBotwouldn'tfile itTeam Memberreplies toResolved emailinstead ofreopening ticket"Can youhelp me?"Teams /EmailFakenewsticketsCallerdoesn'tknow EEIDTicket says"See Below"but nothingis belowEEFilingticket"Why areyou refusingto send myW-2?"Ticketsubmittedwithoutattachmentsmentioned"I forgot tosubmit myhours forpayroll"DuplicateticketsubmittedNoresponsefollowingoutreachTicketqueuebelow 100Resolved125+ticketsthis weekBenefitsticket"I haven'treceivedmy check"Resolved50+ticketstodayPayrollpanicTicketqueueat 0-25Payrollquestion froma WellNowTeamMember

March Madness - TMC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
C
2
C
3
A
4
A
5
H
6
H
7
C
8
R
9
C
10
R
11
C
12
A
13
M
14
R
15
H
16
M
17
R
18
M
19
A
20
A
21
M
22
H
23
R
24
H
25
A
26
R
27
M
28
M
29
C
30
M
31
C
32
A
33
H
34
R
35
H
  1. C-My manager told me to contact HR
  2. C-Asking for HR policy
  3. A-Manager reaching out for Team Member
  4. A-Team Member asking about benefits after termination
  5. H-"Where do I find my paystubs?"
  6. H-"I need to get paid"
  7. C-Escalated ticket
  8. R-"Why are taxes not coming out of my paycheck?"
  9. C-LOAD ticket
  10. R-Ticket from former Team Member
  11. C-Voicemail ticket with no context
  12. A-HR Ops ticket
  13. M-Team Member asking when benefits start
  14. R-"I have a question" with no details
  15. H-Ticket queue below 50
  16. M-The HR Bot wouldn't file it
  17. R-Team Member replies to Resolved email instead of reopening ticket
  18. M-"Can you help me?" Teams / Email
  19. A-Fake news tickets
  20. A-Caller doesn't know EE ID
  21. M-Ticket says "See Below" but nothing is below
  22. H-EE Filing ticket
  23. R-"Why are you refusing to send my W-2?"
  24. H-Ticket submitted without attachments mentioned
  25. A-"I forgot to submit my hours for payroll"
  26. R-Duplicate ticket submitted
  27. M-No response following outreach
  28. M-Ticket queue below 100
  29. C-Resolved 125+ tickets this week
  30. M-Benefits ticket
  31. C-"I haven't received my check"
  32. A-Resolved 50+ tickets today
  33. H-Payroll panic
  34. R-Ticket queue at 0-25
  35. H-Payroll question from a WellNow Team Member