PayrollpanicTicket says"See Below"but nothingis belowResolved125+ticketsthis week"I have aquestion"with nodetailsVoicemailticket withno contextResolved50+ticketstodayTeamMemberasking aboutbenefits afterterminationAskingfor HRpolicy"I forgot tosubmit myhours forpayroll"Ticketqueuebelow 50Ticketqueuebelow 100Mymanagertold me tocontact HRTeamMemberasking whenbenefits start"Where doI find mypaystubs?"EEFilingticket"Why aretaxes notcoming outof mypaycheck?"TicketsubmittedwithoutattachmentsmentionedNoresponsefollowingoutreachFakenewstickets"Why areyou refusingto send myW-2?"LOADticket"I haven'treceivedmy check"DuplicateticketsubmittedTicketqueueat 0-25"I needto getpaid"Team Memberreplies toResolved emailinstead ofreopening ticketTicket fromformerTeamMemberManagerreaching outfor TeamMemberHROpsticketCallerdoesn'tknow EEIDEscalatedticketBenefitsticketThe HRBotwouldn'tfile it"Can youhelp me?"Teams /EmailPayrollquestion froma WellNowTeamMemberPayrollpanicTicket says"See Below"but nothingis belowResolved125+ticketsthis week"I have aquestion"with nodetailsVoicemailticket withno contextResolved50+ticketstodayTeamMemberasking aboutbenefits afterterminationAskingfor HRpolicy"I forgot tosubmit myhours forpayroll"Ticketqueuebelow 50Ticketqueuebelow 100Mymanagertold me tocontact HRTeamMemberasking whenbenefits start"Where doI find mypaystubs?"EEFilingticket"Why aretaxes notcoming outof mypaycheck?"TicketsubmittedwithoutattachmentsmentionedNoresponsefollowingoutreachFakenewstickets"Why areyou refusingto send myW-2?"LOADticket"I haven'treceivedmy check"DuplicateticketsubmittedTicketqueueat 0-25"I needto getpaid"Team Memberreplies toResolved emailinstead ofreopening ticketTicket fromformerTeamMemberManagerreaching outfor TeamMemberHROpsticketCallerdoesn'tknow EEIDEscalatedticketBenefitsticketThe HRBotwouldn'tfile it"Can youhelp me?"Teams /EmailPayrollquestion froma WellNowTeamMember

March Madness - TMC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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M
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H
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H
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R
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H
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M
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A
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R
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C
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R
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R
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H
  1. H-Payroll panic
  2. M-Ticket says "See Below" but nothing is below
  3. C-Resolved 125+ tickets this week
  4. R-"I have a question" with no details
  5. C-Voicemail ticket with no context
  6. A-Resolved 50+ tickets today
  7. A-Team Member asking about benefits after termination
  8. C-Asking for HR policy
  9. A-"I forgot to submit my hours for payroll"
  10. H-Ticket queue below 50
  11. M-Ticket queue below 100
  12. C-My manager told me to contact HR
  13. M-Team Member asking when benefits start
  14. H-"Where do I find my paystubs?"
  15. H-EE Filing ticket
  16. R-"Why are taxes not coming out of my paycheck?"
  17. H-Ticket submitted without attachments mentioned
  18. M-No response following outreach
  19. A-Fake news tickets
  20. R-"Why are you refusing to send my W-2?"
  21. C-LOAD ticket
  22. C-"I haven't received my check"
  23. R-Duplicate ticket submitted
  24. R-Ticket queue at 0-25
  25. H-"I need to get paid"
  26. R-Team Member replies to Resolved email instead of reopening ticket
  27. R-Ticket from former Team Member
  28. A-Manager reaching out for Team Member
  29. A-HR Ops ticket
  30. A-Caller doesn't know EE ID
  31. C-Escalated ticket
  32. M-Benefits ticket
  33. M-The HR Bot wouldn't file it
  34. M-"Can you help me?" Teams / Email
  35. H-Payroll question from a WellNow Team Member