Team Member asking when benefits start Benefits ticket Caller doesn't know EE ID Voicemail ticket with no context Ticket from former Team Member The HR Bot wouldn't file it Team Member replies to Resolved email instead of reopening ticket Asking for HR policy Team Member asking about benefits after termination "Where do I find my paystubs?" "Can you help me?" Teams / Email "I forgot to submit my hours for payroll" Payroll question from a WellNow Team Member Escalated ticket Resolved 125+ tickets this week "I need to get paid" Ticket queue below 100 "I haven't received my check" EE Filing ticket My manager told me to contact HR "Why are you refusing to send my W-2?" Payroll panic No response following outreach Ticket queue at 0-25 Manager reaching out for Team Member Ticket says "See Below" but nothing is below Fake news tickets "Why are taxes not coming out of my paycheck?" Resolved 50+ tickets today HR Ops ticket "I have a question" with no details Duplicate ticket submitted LOAD ticket Ticket queue below 50 Ticket submitted without attachments mentioned Team Member asking when benefits start Benefits ticket Caller doesn't know EE ID Voicemail ticket with no context Ticket from former Team Member The HR Bot wouldn't file it Team Member replies to Resolved email instead of reopening ticket Asking for HR policy Team Member asking about benefits after termination "Where do I find my paystubs?" "Can you help me?" Teams / Email "I forgot to submit my hours for payroll" Payroll question from a WellNow Team Member Escalated ticket Resolved 125+ tickets this week "I need to get paid" Ticket queue below 100 "I haven't received my check" EE Filing ticket My manager told me to contact HR "Why are you refusing to send my W-2?" Payroll panic No response following outreach Ticket queue at 0-25 Manager reaching out for Team Member Ticket says "See Below" but nothing is below Fake news tickets "Why are taxes not coming out of my paycheck?" Resolved 50+ tickets today HR Ops ticket "I have a question" with no details Duplicate ticket submitted LOAD ticket Ticket queue below 50 Ticket submitted without attachments mentioned
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
M-Team Member asking when benefits start
M-Benefits ticket
A-Caller doesn't know EE ID
C-Voicemail ticket with no context
R-Ticket from former Team Member
M-The HR Bot wouldn't file it
R-Team Member replies to Resolved email instead of reopening ticket
C-Asking for HR policy
A-Team Member asking about benefits after termination
H-"Where do I find my paystubs?"
M-"Can you help me?" Teams / Email
A-"I forgot to submit my hours for payroll"
H-Payroll question from a WellNow Team Member
C-Escalated ticket
C-Resolved 125+ tickets this week
H-"I need to get paid"
M-Ticket queue below 100
C-"I haven't received my check"
H-EE Filing ticket
C-My manager told me to contact HR
R-"Why are you refusing to send my W-2?"
H-Payroll panic
M-No response following outreach
R-Ticket queue at 0-25
A-Manager reaching out for Team Member
M-Ticket says "See Below" but nothing is below
A-Fake news tickets
R-"Why are taxes not coming out of my paycheck?"
A-Resolved 50+ tickets today
A-HR Ops ticket
R-"I have a question" with no details
R-Duplicate ticket submitted
C-LOAD ticket
H-Ticket queue below 50
H-Ticket submitted without attachments mentioned