Ticket fromformerTeamMember"I have aquestion"with nodetails"Why areyou refusingto send myW-2?"Askingfor HRpolicy"Why aretaxes notcoming outof mypaycheck?"The HRBotwouldn'tfile it"I needto getpaid"DuplicateticketsubmittedTeamMemberasking aboutbenefits afterterminationTicketsubmittedwithoutattachmentsmentionedPayrollquestion froma WellNowTeamMemberResolved50+ticketstodayTeamMemberasking whenbenefits startTicketqueuebelow 50"Where doI find mypaystubs?"Managerreaching outfor TeamMemberLOADticketPayrollpanicCallerdoesn'tknow EEIDEscalatedticket"I haven'treceivedmy check"NoresponsefollowingoutreachResolved125+ticketsthis weekVoicemailticket withno contextTicketqueuebelow 100Team Memberreplies toResolved emailinstead ofreopening ticketEEFilingticketTicket says"See Below"but nothingis belowFakenewsticketsTicketqueueat 0-25HROpsticketMymanagertold me tocontact HR"Can youhelp me?"Teams /EmailBenefitsticket"I forgot tosubmit myhours forpayroll"Ticket fromformerTeamMember"I have aquestion"with nodetails"Why areyou refusingto send myW-2?"Askingfor HRpolicy"Why aretaxes notcoming outof mypaycheck?"The HRBotwouldn'tfile it"I needto getpaid"DuplicateticketsubmittedTeamMemberasking aboutbenefits afterterminationTicketsubmittedwithoutattachmentsmentionedPayrollquestion froma WellNowTeamMemberResolved50+ticketstodayTeamMemberasking whenbenefits startTicketqueuebelow 50"Where doI find mypaystubs?"Managerreaching outfor TeamMemberLOADticketPayrollpanicCallerdoesn'tknow EEIDEscalatedticket"I haven'treceivedmy check"NoresponsefollowingoutreachResolved125+ticketsthis weekVoicemailticket withno contextTicketqueuebelow 100Team Memberreplies toResolved emailinstead ofreopening ticketEEFilingticketTicket says"See Below"but nothingis belowFakenewsticketsTicketqueueat 0-25HROpsticketMymanagertold me tocontact HR"Can youhelp me?"Teams /EmailBenefitsticket"I forgot tosubmit myhours forpayroll"

March Madness - TMC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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R
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R
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R
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C
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R
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M
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H
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R
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A
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H
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H
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A
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M
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H
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H
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A
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C
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H
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A
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C
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C
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M
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C
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C
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M
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R
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H
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M
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A
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R
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A
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C
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M
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M
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A
  1. R-Ticket from former Team Member
  2. R-"I have a question" with no details
  3. R-"Why are you refusing to send my W-2?"
  4. C-Asking for HR policy
  5. R-"Why are taxes not coming out of my paycheck?"
  6. M-The HR Bot wouldn't file it
  7. H-"I need to get paid"
  8. R-Duplicate ticket submitted
  9. A-Team Member asking about benefits after termination
  10. H-Ticket submitted without attachments mentioned
  11. H-Payroll question from a WellNow Team Member
  12. A-Resolved 50+ tickets today
  13. M-Team Member asking when benefits start
  14. H-Ticket queue below 50
  15. H-"Where do I find my paystubs?"
  16. A-Manager reaching out for Team Member
  17. C-LOAD ticket
  18. H-Payroll panic
  19. A-Caller doesn't know EE ID
  20. C-Escalated ticket
  21. C-"I haven't received my check"
  22. M-No response following outreach
  23. C-Resolved 125+ tickets this week
  24. C-Voicemail ticket with no context
  25. M-Ticket queue below 100
  26. R-Team Member replies to Resolved email instead of reopening ticket
  27. H-EE Filing ticket
  28. M-Ticket says "See Below" but nothing is below
  29. A-Fake news tickets
  30. R-Ticket queue at 0-25
  31. A-HR Ops ticket
  32. C-My manager told me to contact HR
  33. M-"Can you help me?" Teams / Email
  34. M-Benefits ticket
  35. A-"I forgot to submit my hours for payroll"