DuplicateticketsubmittedThe HRBotwouldn'tfile itLOADticket"I haven'treceivedmy check"HROpsticketTicketqueuebelow 50TeamMemberasking whenbenefits startTicketqueuebelow 100Resolved50+ticketstodayTeamMemberasking aboutbenefits afterterminationTicket fromformerTeamMemberTicket says"See Below"but nothingis belowResolved125+ticketsthis weekTeam Memberreplies toResolved emailinstead ofreopening ticket"I needto getpaid"EEFilingticket"Why aretaxes notcoming outof mypaycheck?"Managerreaching outfor TeamMemberTicketsubmittedwithoutattachmentsmentionedCallerdoesn'tknow EEIDEscalatedticketPayrollquestion froma WellNowTeamMember"I forgot tosubmit myhours forpayroll"Askingfor HRpolicyVoicemailticket withno contextPayrollpanicNoresponsefollowingoutreachBenefitsticketFakenewstickets"I have aquestion"with nodetails"Where doI find mypaystubs?""Can youhelp me?"Teams /EmailTicketqueueat 0-25"Why areyou refusingto send myW-2?"Mymanagertold me tocontact HRDuplicateticketsubmittedThe HRBotwouldn'tfile itLOADticket"I haven'treceivedmy check"HROpsticketTicketqueuebelow 50TeamMemberasking whenbenefits startTicketqueuebelow 100Resolved50+ticketstodayTeamMemberasking aboutbenefits afterterminationTicket fromformerTeamMemberTicket says"See Below"but nothingis belowResolved125+ticketsthis weekTeam Memberreplies toResolved emailinstead ofreopening ticket"I needto getpaid"EEFilingticket"Why aretaxes notcoming outof mypaycheck?"Managerreaching outfor TeamMemberTicketsubmittedwithoutattachmentsmentionedCallerdoesn'tknow EEIDEscalatedticketPayrollquestion froma WellNowTeamMember"I forgot tosubmit myhours forpayroll"Askingfor HRpolicyVoicemailticket withno contextPayrollpanicNoresponsefollowingoutreachBenefitsticketFakenewstickets"I have aquestion"with nodetails"Where doI find mypaystubs?""Can youhelp me?"Teams /EmailTicketqueueat 0-25"Why areyou refusingto send myW-2?"Mymanagertold me tocontact HR

March Madness - TMC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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R
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M
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C
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C
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A
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H
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M
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M
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A
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A
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R
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M
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C
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R
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H
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H
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R
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A
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H
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A
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C
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H
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A
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C
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C
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H
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M
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M
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A
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R
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H
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M
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R
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R
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C
  1. R-Duplicate ticket submitted
  2. M-The HR Bot wouldn't file it
  3. C-LOAD ticket
  4. C-"I haven't received my check"
  5. A-HR Ops ticket
  6. H-Ticket queue below 50
  7. M-Team Member asking when benefits start
  8. M-Ticket queue below 100
  9. A-Resolved 50+ tickets today
  10. A-Team Member asking about benefits after termination
  11. R-Ticket from former Team Member
  12. M-Ticket says "See Below" but nothing is below
  13. C-Resolved 125+ tickets this week
  14. R-Team Member replies to Resolved email instead of reopening ticket
  15. H-"I need to get paid"
  16. H-EE Filing ticket
  17. R-"Why are taxes not coming out of my paycheck?"
  18. A-Manager reaching out for Team Member
  19. H-Ticket submitted without attachments mentioned
  20. A-Caller doesn't know EE ID
  21. C-Escalated ticket
  22. H-Payroll question from a WellNow Team Member
  23. A-"I forgot to submit my hours for payroll"
  24. C-Asking for HR policy
  25. C-Voicemail ticket with no context
  26. H-Payroll panic
  27. M-No response following outreach
  28. M-Benefits ticket
  29. A-Fake news tickets
  30. R-"I have a question" with no details
  31. H-"Where do I find my paystubs?"
  32. M-"Can you help me?" Teams / Email
  33. R-Ticket queue at 0-25
  34. R-"Why are you refusing to send my W-2?"
  35. C-My manager told me to contact HR