Ticket fromformerTeamMemberAskingfor HRpolicy"I haven'treceivedmy check"PayrollpanicTeam Memberreplies toResolved emailinstead ofreopening ticketPayrollquestion froma WellNowTeamMemberTicketqueuebelow 50Mymanagertold me tocontact HRFakenewsticketsResolved50+ticketstodayNoresponsefollowingoutreachTicketsubmittedwithoutattachmentsmentioned"Where doI find mypaystubs?"Escalatedticket"Can youhelp me?"Teams /EmailTeamMemberasking whenbenefits startThe HRBotwouldn'tfile itLOADticket"Why aretaxes notcoming outof mypaycheck?"Ticket says"See Below"but nothingis belowBenefitsticketEEFilingticket"I have aquestion"with nodetailsManagerreaching outfor TeamMember"Why areyou refusingto send myW-2?"Voicemailticket withno context"I needto getpaid"DuplicateticketsubmittedResolved125+ticketsthis week"I forgot tosubmit myhours forpayroll"Ticketqueueat 0-25Ticketqueuebelow 100HROpsticketTeamMemberasking aboutbenefits afterterminationCallerdoesn'tknow EEIDTicket fromformerTeamMemberAskingfor HRpolicy"I haven'treceivedmy check"PayrollpanicTeam Memberreplies toResolved emailinstead ofreopening ticketPayrollquestion froma WellNowTeamMemberTicketqueuebelow 50Mymanagertold me tocontact HRFakenewsticketsResolved50+ticketstodayNoresponsefollowingoutreachTicketsubmittedwithoutattachmentsmentioned"Where doI find mypaystubs?"Escalatedticket"Can youhelp me?"Teams /EmailTeamMemberasking whenbenefits startThe HRBotwouldn'tfile itLOADticket"Why aretaxes notcoming outof mypaycheck?"Ticket says"See Below"but nothingis belowBenefitsticketEEFilingticket"I have aquestion"with nodetailsManagerreaching outfor TeamMember"Why areyou refusingto send myW-2?"Voicemailticket withno context"I needto getpaid"DuplicateticketsubmittedResolved125+ticketsthis week"I forgot tosubmit myhours forpayroll"Ticketqueueat 0-25Ticketqueuebelow 100HROpsticketTeamMemberasking aboutbenefits afterterminationCallerdoesn'tknow EEID

March Madness - TMC Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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R
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C
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C
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H
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R
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H
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H
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C
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A
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A
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M
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H
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H
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C
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M
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M
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M
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C
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R
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M
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M
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H
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R
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A
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R
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C
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H
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R
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C
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A
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R
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M
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A
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A
  1. R-Ticket from former Team Member
  2. C-Asking for HR policy
  3. C-"I haven't received my check"
  4. H-Payroll panic
  5. R-Team Member replies to Resolved email instead of reopening ticket
  6. H-Payroll question from a WellNow Team Member
  7. H-Ticket queue below 50
  8. C-My manager told me to contact HR
  9. A-Fake news tickets
  10. A-Resolved 50+ tickets today
  11. M-No response following outreach
  12. H-Ticket submitted without attachments mentioned
  13. H-"Where do I find my paystubs?"
  14. C-Escalated ticket
  15. M-"Can you help me?" Teams / Email
  16. M-Team Member asking when benefits start
  17. M-The HR Bot wouldn't file it
  18. C-LOAD ticket
  19. R-"Why are taxes not coming out of my paycheck?"
  20. M-Ticket says "See Below" but nothing is below
  21. M-Benefits ticket
  22. H-EE Filing ticket
  23. R-"I have a question" with no details
  24. A-Manager reaching out for Team Member
  25. R-"Why are you refusing to send my W-2?"
  26. C-Voicemail ticket with no context
  27. H-"I need to get paid"
  28. R-Duplicate ticket submitted
  29. C-Resolved 125+ tickets this week
  30. A-"I forgot to submit my hours for payroll"
  31. R-Ticket queue at 0-25
  32. M-Ticket queue below 100
  33. A-HR Ops ticket
  34. A-Team Member asking about benefits after termination
  35. A-Caller doesn't know EE ID