(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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H-Payroll panic
M-Ticket says "See Below" but nothing is below
C-Resolved 125+ tickets this week
R-"I have a question" with no details
C-Voicemail ticket with no context
A-Resolved 50+ tickets today
A-Team Member asking about benefits after termination
C-Asking for HR policy
A-"I forgot to submit my hours for payroll"
H-Ticket queue below 50
M-Ticket queue below 100
C-My manager told me to contact HR
M-Team Member asking when benefits start
H-"Where do I find my paystubs?"
H-EE Filing ticket
R-"Why are taxes not coming out of my paycheck?"
H-Ticket submitted without attachments mentioned
M-No response following outreach
A-Fake news tickets
R-"Why are you refusing to send my W-2?"
C-LOAD ticket
C-"I haven't received my check"
R-Duplicate ticket submitted
R-Ticket queue at 0-25
H-"I need to get paid"
R-Team Member replies to Resolved email instead of reopening ticket