Your customermentions"Agentforce"in first 5 minsof a callSaved>$500kattritionYou find $ inan oldpocket(penniescount!)Doorbellrang duringyour focustimeForgot yourreusablebags in thecar at thegrocery storeNew "AI-driveninsights"eliminate amanual processyou've previouslyspent >1 hr onSorry, Iwas onmuteUnexpectedcameo madeduring a call(i.e. pet, child,partner,coworker, etc.)You have totell someone"I'm double-booked"CompletedandLoggedVTORenewalseasonpanicSomeonesays "You'reon mute" toyouYour WeeklyWin ismentioned inLeadershipchannel/callYou sellSignatureon a newaccountRead a bookthat had aprofoundeffect on youSomeoneasks for a"Deep Dive"regardingClassic"Quickquestion..."(narrator: itwas notquick)"Is this inOrg62?" isasked on anSLT meetingSomeonesays "I have ahard stop"then stays onfor the full callA full 3 minsof AwkwardSilence after"Anyquestions?"Someoneoutside thecompanycomments onyour SalesforceSwagCustomer says"The Value ofSignatureSuccess"withoutpromptingSomeone asksyou "Can wehuddle?"(Scheduled for4:30 PM Fri)Had acourageousconversationSomeonesays "Let’stake thisoffline" toyouSomeonesays "Forgotwhy I walkedinto thisroom"Someone asks"Is it in theteamcalendar?" andit already isFinished anarts/craftsproject (helpingsomeone elsecounts!)You catchyourself saying"Circle back"multiple timeson one callSomeonewho doesn'thave SLACKsays"SLACK me"Can wecircleback onthis?You wereasked tocheck theweather forsomeone elseAccidentallyliked a photofrom 3+years ago byaccidentCustomerasks forfeature thatwas released3 years agoCompleteAgentforce26Innovator orLegendCloseda LeadPassYour customermentions"Agentforce"in first 5 minsof a callSaved>$500kattritionYou find $ inan oldpocket(penniescount!)Doorbellrang duringyour focustimeForgot yourreusablebags in thecar at thegrocery storeNew "AI-driveninsights"eliminate amanual processyou've previouslyspent >1 hr onSorry, Iwas onmuteUnexpectedcameo madeduring a call(i.e. pet, child,partner,coworker, etc.)You have totell someone"I'm double-booked"CompletedandLoggedVTORenewalseasonpanicSomeonesays "You'reon mute" toyouYour WeeklyWin ismentioned inLeadershipchannel/callYou sellSignatureon a newaccountRead a bookthat had aprofoundeffect on youSomeoneasks for a"Deep Dive"regardingClassic"Quickquestion..."(narrator: itwas notquick)"Is this inOrg62?" isasked on anSLT meetingSomeonesays "I have ahard stop"then stays onfor the full callA full 3 minsof AwkwardSilence after"Anyquestions?"Someoneoutside thecompanycomments onyour SalesforceSwagCustomer says"The Value ofSignatureSuccess"withoutpromptingSomeone asksyou "Can wehuddle?"(Scheduled for4:30 PM Fri)Had acourageousconversationSomeonesays "Let’stake thisoffline" toyouSomeonesays "Forgotwhy I walkedinto thisroom"Someone asks"Is it in theteamcalendar?" andit already isFinished anarts/craftsproject (helpingsomeone elsecounts!)You catchyourself saying"Circle back"multiple timeson one callSomeonewho doesn'thave SLACKsays"SLACK me"Can wecircleback onthis?You wereasked tocheck theweather forsomeone elseAccidentallyliked a photofrom 3+years ago byaccidentCustomerasks forfeature thatwas released3 years agoCompleteAgentforce26Innovator orLegendCloseda LeadPass

FY27H1 CSM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your customer mentions "Agentforce" in first 5 mins of a call
  2. Saved >$500k attrition
  3. You find $ in an old pocket (pennies count!)
  4. Doorbell rang during your focus time
  5. Forgot your reusable bags in the car at the grocery store
  6. New "AI-driven insights" eliminate a manual process you've previously spent >1 hr on
  7. Sorry, I was on mute
  8. Unexpected cameo made during a call (i.e. pet, child, partner, coworker, etc.)
  9. You have to tell someone "I'm double-booked"
  10. Completed and Logged VTO
  11. Renewal season panic
  12. Someone says "You're on mute" to you
  13. Your Weekly Win is mentioned in Leadership channel/call
  14. You sell Signature on a new account
  15. Read a book that had a profound effect on you
  16. Someone asks for a "Deep Dive" regarding Classic
  17. "Quick question..." (narrator: it was not quick)
  18. "Is this in Org62?" is asked on an SLT meeting
  19. Someone says "I have a hard stop" then stays on for the full call
  20. A full 3 mins of Awkward Silence after "Any questions?"
  21. Someone outside the company comments on your Salesforce Swag
  22. Customer says "The Value of Signature Success" without prompting
  23. Someone asks you "Can we huddle?" (Scheduled for 4:30 PM Fri)
  24. Had a courageous conversation
  25. Someone says "Let’s take this offline" to you
  26. Someone says "Forgot why I walked into this room"
  27. Someone asks "Is it in the team calendar?" and it already is
  28. Finished an arts/crafts project (helping someone else counts!)
  29. You catch yourself saying "Circle back" multiple times on one call
  30. Someone who doesn't have SLACK says "SLACK me"
  31. Can we circle back on this?
  32. You were asked to check the weather for someone else
  33. Accidentally liked a photo from 3+ years ago by accident
  34. Customer asks for feature that was released 3 years ago
  35. Complete Agentforce26 Innovator or Legend
  36. Closed a Lead Pass