Came toOpen OfficeHours atleast onceHave receiveda Spotlight fromsomeone otherthan Cassandrain last MonthHave beenstuck on acall past shiftin last weekFinished5 returnsthis weekHave a 1095or IP PinReject ondashboardright nowHaveBOP CSTover 75%Third TaxseasonworkingHad tocall HelpDesk thismonthSecondTaxSeasonworkingFirst taxseasonworkingHavereceived aPM fromManager inlast weekSeen the SEGRrecommendationin a Full servicereturnNever had totransfer acall toSpanishqueuePosted agreeting inthe slackroom thisweekReceivedmore callsthan chatswithin lastweekGenerateda 20% offservicecodeReceived adetractor forsomethingout of yourcontrolReceivedmore than10promoters inone dayReceivedmore than5 surveysin one dayAttendedExpertSocial thisseasonHas huddledwith anotherteammember tohelp them outUsed TurboTax to fileyour 2024returnAttended ahuddle orteammeeting thisweekYou knowthe IRSnumberby heartMore than5 TNPSsurveys inMarchYou'veworkedwith a Leadthis weekExperienced3 or moredroppedcalls/chats ina dayNever filedyourpersonalreturn usingTurbo TaxHave acustomer inClient reviewwith BalancedueCame toOpen OfficeHours atleast onceHave receiveda Spotlight fromsomeone otherthan Cassandrain last MonthHave beenstuck on acall past shiftin last weekFinished5 returnsthis weekHave a 1095or IP PinReject ondashboardright nowHaveBOP CSTover 75%Third TaxseasonworkingHad tocall HelpDesk thismonthSecondTaxSeasonworkingFirst taxseasonworkingHavereceived aPM fromManager inlast weekSeen the SEGRrecommendationin a Full servicereturnNever had totransfer acall toSpanishqueuePosted agreeting inthe slackroom thisweekReceivedmore callsthan chatswithin lastweekGenerateda 20% offservicecodeReceived adetractor forsomethingout of yourcontrolReceivedmore than10promoters inone dayReceivedmore than5 surveysin one dayAttendedExpertSocial thisseasonHas huddledwith anotherteammember tohelp them outUsed TurboTax to fileyour 2024returnAttended ahuddle orteammeeting thisweekYou knowthe IRSnumberby heartMore than5 TNPSsurveys inMarchYou'veworkedwith a Leadthis weekExperienced3 or moredroppedcalls/chats ina dayNever filedyourpersonalreturn usingTurbo TaxHave acustomer inClient reviewwith Balancedue

Turbo Tax Bingo 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Came to Open Office Hours at least once
  2. Have received a Spotlight from someone other than Cassandra in last Month
  3. Have been stuck on a call past shift in last week
  4. Finished 5 returns this week
  5. Have a 1095 or IP Pin Reject on dashboard right now
  6. Have BOP CST over 75%
  7. Third Tax season working
  8. Had to call Help Desk this month
  9. Second Tax Season working
  10. First tax season working
  11. Have received a PM from Manager in last week
  12. Seen the SEGR recommendation in a Full service return
  13. Never had to transfer a call to Spanish queue
  14. Posted a greeting in the slack room this week
  15. Received more calls than chats within last week
  16. Generated a 20% off service code
  17. Received a detractor for something out of your control
  18. Received more than 10 promoters in one day
  19. Received more than 5 surveys in one day
  20. Attended Expert Social this season
  21. Has huddled with another team member to help them out
  22. Used Turbo Tax to file your 2024 return
  23. Attended a huddle or team meeting this week
  24. You know the IRS number by heart
  25. More than 5 TNPS surveys in March
  26. You've worked with a Lead this week
  27. Experienced 3 or more dropped calls/chats in a day
  28. Never filed your personal return using Turbo Tax
  29. Have a customer in Client review with Balance due