Have a 1095or IP PinReject ondashboardright nowHave receiveda Spotlight fromsomeone otherthan Cassandrain last MonthReceivedmore than5 surveysin one dayExperienced3 or moredroppedcalls/chats ina dayMore than5 TNPSsurveys inMarchPosted agreeting inthe slackroom thisweekGenerateda 20% offservicecodeAttended ahuddle orteammeeting thisweekAttendedExpertSocial thisseasonCame toOpen OfficeHours atleast onceHad tocall HelpDesk thismonthHaveBOP CSTover 75%You'veworkedwith a Leadthis weekHave acustomer inClient reviewwith BalancedueSecondTaxSeasonworkingHas huddledwith anotherteammember tohelp them outSeen the SEGRrecommendationin a Full servicereturnHavereceived aPM fromManager inlast weekHave beenstuck on acall past shiftin last weekFirst taxseasonworkingFinished5 returnsthis weekYou knowthe IRSnumberby heartThird TaxseasonworkingReceivedmore callsthan chatswithin lastweekReceivedmore than10promoters inone dayReceived adetractor forsomethingout of yourcontrolNever had totransfer acall toSpanishqueueNever filedyourpersonalreturn usingTurbo TaxUsed TurboTax to fileyour 2024returnHave a 1095or IP PinReject ondashboardright nowHave receiveda Spotlight fromsomeone otherthan Cassandrain last MonthReceivedmore than5 surveysin one dayExperienced3 or moredroppedcalls/chats ina dayMore than5 TNPSsurveys inMarchPosted agreeting inthe slackroom thisweekGenerateda 20% offservicecodeAttended ahuddle orteammeeting thisweekAttendedExpertSocial thisseasonCame toOpen OfficeHours atleast onceHad tocall HelpDesk thismonthHaveBOP CSTover 75%You'veworkedwith a Leadthis weekHave acustomer inClient reviewwith BalancedueSecondTaxSeasonworkingHas huddledwith anotherteammember tohelp them outSeen the SEGRrecommendationin a Full servicereturnHavereceived aPM fromManager inlast weekHave beenstuck on acall past shiftin last weekFirst taxseasonworkingFinished5 returnsthis weekYou knowthe IRSnumberby heartThird TaxseasonworkingReceivedmore callsthan chatswithin lastweekReceivedmore than10promoters inone dayReceived adetractor forsomethingout of yourcontrolNever had totransfer acall toSpanishqueueNever filedyourpersonalreturn usingTurbo TaxUsed TurboTax to fileyour 2024return

Turbo Tax Bingo 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a 1095 or IP Pin Reject on dashboard right now
  2. Have received a Spotlight from someone other than Cassandra in last Month
  3. Received more than 5 surveys in one day
  4. Experienced 3 or more dropped calls/chats in a day
  5. More than 5 TNPS surveys in March
  6. Posted a greeting in the slack room this week
  7. Generated a 20% off service code
  8. Attended a huddle or team meeting this week
  9. Attended Expert Social this season
  10. Came to Open Office Hours at least once
  11. Had to call Help Desk this month
  12. Have BOP CST over 75%
  13. You've worked with a Lead this week
  14. Have a customer in Client review with Balance due
  15. Second Tax Season working
  16. Has huddled with another team member to help them out
  17. Seen the SEGR recommendation in a Full service return
  18. Have received a PM from Manager in last week
  19. Have been stuck on a call past shift in last week
  20. First tax season working
  21. Finished 5 returns this week
  22. You know the IRS number by heart
  23. Third Tax season working
  24. Received more calls than chats within last week
  25. Received more than 10 promoters in one day
  26. Received a detractor for something out of your control
  27. Never had to transfer a call to Spanish queue
  28. Never filed your personal return using Turbo Tax
  29. Used Turbo Tax to file your 2024 return