You'veworkedwith a Leadthis weekSecondTaxSeasonworkingHave beenstuck on acall past shiftin last weekHad tocall HelpDesk thismonthPosted agreeting inthe slackroom thisweekYou knowthe IRSnumberby heartHavereceived aPM fromManager inlast weekNever filedyourpersonalreturn usingTurbo TaxReceivedmore than10promoters inone dayCame toOpen OfficeHours atleast onceHave receiveda Spotlight fromsomeone otherthan Cassandrain last MonthExperienced3 or moredroppedcalls/chats ina dayFinished5 returnsthis weekFirst taxseasonworkingHaveBOP CSTover 75%AttendedExpertSocial thisseasonAttended ahuddle orteammeeting thisweekReceivedmore callsthan chatswithin lastweekGenerateda 20% offservicecodeReceived adetractor forsomethingout of yourcontrolNever had totransfer acall toSpanishqueueHave acustomer inClient reviewwith BalancedueHas huddledwith anotherteammember tohelp them outUsed TurboTax to fileyour 2024returnSeen the SEGRrecommendationin a Full servicereturnReceivedmore than5 surveysin one dayThird TaxseasonworkingHave a 1095or IP PinReject ondashboardright nowMore than5 TNPSsurveys inMarchYou'veworkedwith a Leadthis weekSecondTaxSeasonworkingHave beenstuck on acall past shiftin last weekHad tocall HelpDesk thismonthPosted agreeting inthe slackroom thisweekYou knowthe IRSnumberby heartHavereceived aPM fromManager inlast weekNever filedyourpersonalreturn usingTurbo TaxReceivedmore than10promoters inone dayCame toOpen OfficeHours atleast onceHave receiveda Spotlight fromsomeone otherthan Cassandrain last MonthExperienced3 or moredroppedcalls/chats ina dayFinished5 returnsthis weekFirst taxseasonworkingHaveBOP CSTover 75%AttendedExpertSocial thisseasonAttended ahuddle orteammeeting thisweekReceivedmore callsthan chatswithin lastweekGenerateda 20% offservicecodeReceived adetractor forsomethingout of yourcontrolNever had totransfer acall toSpanishqueueHave acustomer inClient reviewwith BalancedueHas huddledwith anotherteammember tohelp them outUsed TurboTax to fileyour 2024returnSeen the SEGRrecommendationin a Full servicereturnReceivedmore than5 surveysin one dayThird TaxseasonworkingHave a 1095or IP PinReject ondashboardright nowMore than5 TNPSsurveys inMarch

Turbo Tax Bingo 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You've worked with a Lead this week
  2. Second Tax Season working
  3. Have been stuck on a call past shift in last week
  4. Had to call Help Desk this month
  5. Posted a greeting in the slack room this week
  6. You know the IRS number by heart
  7. Have received a PM from Manager in last week
  8. Never filed your personal return using Turbo Tax
  9. Received more than 10 promoters in one day
  10. Came to Open Office Hours at least once
  11. Have received a Spotlight from someone other than Cassandra in last Month
  12. Experienced 3 or more dropped calls/chats in a day
  13. Finished 5 returns this week
  14. First tax season working
  15. Have BOP CST over 75%
  16. Attended Expert Social this season
  17. Attended a huddle or team meeting this week
  18. Received more calls than chats within last week
  19. Generated a 20% off service code
  20. Received a detractor for something out of your control
  21. Never had to transfer a call to Spanish queue
  22. Have a customer in Client review with Balance due
  23. Has huddled with another team member to help them out
  24. Used Turbo Tax to file your 2024 return
  25. Seen the SEGR recommendation in a Full service return
  26. Received more than 5 surveys in one day
  27. Third Tax season working
  28. Have a 1095 or IP Pin Reject on dashboard right now
  29. More than 5 TNPS surveys in March