(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Have a customer in Client review with Balance due
Came to Open Office Hours at least once
Received more calls than chats within last week
Have received a Spotlight from someone other than Katrina in last Month
Posted a greeting in the slack room this week
Experienced 3 or more dropped calls/chats in a day
Second Tax Season working
Generated a 20% off service code
Received a detractor for something out of your control
Had to call Help Desk this month
More than 5 TNPS surveys in March
You've worked with a Lead this week
Never had to transfer a call to Spanish queue
Never filed your personal return using Turbo Tax
Have BOP CST over 75%
Attended a huddle or team meeting this week
Received more than 5 surveys in one day
Received "Hit a snag" error at checkout
Has huddled with another team member to help them out
Attended Expert Social this season
Seen the SEGR recommendation in a Full service return
Have been stuck on a call past shift in last week
Used Turbo Tax to file your 2024 return
You know the IRS number by heart
Have a 1095 or IP Pin Reject on dashboard right now
