HaveBOP CSTover 75%Has huddledwith anotherteammember tohelp them outHave receiveda Spotlight fromsomeone otherthan Katrina inlast MonthYou knowthe IRSnumberby heartThird TaxseasonworkingReceived"Hit asnag" errorat checkoutHad tocall HelpDesk thismonthFinished5 returnsthis weekReceivedmore callsthan chatswithin lastweekCame toOpen OfficeHours atleast onceExperienced3 or moredroppedcalls/chats ina daySecondTaxSeasonworkingHave a 1095or IP PinReject ondashboardright nowGenerateda 20% offservicecodeFirst taxseasonworkingPosted agreeting inthe slackroom thisweekHave beenstuck on acall past shiftin last weekReceived adetractor forsomethingout of yourcontrolMore than5 TNPSsurveys inMarchSeen the SEGRrecommendationin a Full servicereturnNever had totransfer acall toSpanishqueueAttended ahuddle orteammeeting thisweekYou'veworkedwith a Leadthis weekReceivedmore than5 surveysin one dayUsed TurboTax to fileyour 2024returnNever filedyourpersonalreturn usingTurbo TaxHave acustomer inClient reviewwith BalancedueHavereceived aDM fromManager inlast weekAttendedExpertSocial thisseasonHaveBOP CSTover 75%Has huddledwith anotherteammember tohelp them outHave receiveda Spotlight fromsomeone otherthan Katrina inlast MonthYou knowthe IRSnumberby heartThird TaxseasonworkingReceived"Hit asnag" errorat checkoutHad tocall HelpDesk thismonthFinished5 returnsthis weekReceivedmore callsthan chatswithin lastweekCame toOpen OfficeHours atleast onceExperienced3 or moredroppedcalls/chats ina daySecondTaxSeasonworkingHave a 1095or IP PinReject ondashboardright nowGenerateda 20% offservicecodeFirst taxseasonworkingPosted agreeting inthe slackroom thisweekHave beenstuck on acall past shiftin last weekReceived adetractor forsomethingout of yourcontrolMore than5 TNPSsurveys inMarchSeen the SEGRrecommendationin a Full servicereturnNever had totransfer acall toSpanishqueueAttended ahuddle orteammeeting thisweekYou'veworkedwith a Leadthis weekReceivedmore than5 surveysin one dayUsed TurboTax to fileyour 2024returnNever filedyourpersonalreturn usingTurbo TaxHave acustomer inClient reviewwith BalancedueHavereceived aDM fromManager inlast weekAttendedExpertSocial thisseason

Turbo Tax Bingo 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have BOP CST over 75%
  2. Has huddled with another team member to help them out
  3. Have received a Spotlight from someone other than Katrina in last Month
  4. You know the IRS number by heart
  5. Third Tax season working
  6. Received "Hit a snag" error at checkout
  7. Had to call Help Desk this month
  8. Finished 5 returns this week
  9. Received more calls than chats within last week
  10. Came to Open Office Hours at least once
  11. Experienced 3 or more dropped calls/chats in a day
  12. Second Tax Season working
  13. Have a 1095 or IP Pin Reject on dashboard right now
  14. Generated a 20% off service code
  15. First tax season working
  16. Posted a greeting in the slack room this week
  17. Have been stuck on a call past shift in last week
  18. Received a detractor for something out of your control
  19. More than 5 TNPS surveys in March
  20. Seen the SEGR recommendation in a Full service return
  21. Never had to transfer a call to Spanish queue
  22. Attended a huddle or team meeting this week
  23. You've worked with a Lead this week
  24. Received more than 5 surveys in one day
  25. Used Turbo Tax to file your 2024 return
  26. Never filed your personal return using Turbo Tax
  27. Have a customer in Client review with Balance due
  28. Have received a DM from Manager in last week
  29. Attended Expert Social this season