(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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You know the IRS number by heart
Third Tax season working
Experienced 3 or more dropped calls/chats in a day
First tax season working
Came to Open Office Hours at least once
Received "Hit a snag" error at checkout
Have BOP CST over 75%
You've worked with a Lead this week
Received a detractor for something out of your control
More than 5 TNPS surveys in March
Have been stuck on a call past shift in last week
Have received a DM from Manager in last week
Have received a Spotlight from someone other than Katrina in last Month
Have a customer in Client review with Balance due
Attended Expert Social this season
Posted a greeting in the slack room this week
Had to call Help Desk this month
Have a 1095 or IP Pin Reject on dashboard right now
Received more than 5 surveys in one day
Generated a 20% off service code
Never had to transfer a call to Spanish queue
Has huddled with another team member to help them out
Attended a huddle or team meeting this week
Never filed your personal return using Turbo Tax
Used Turbo Tax to file your 2024 return
Finished 5 returns this week
Received more calls than chats within last week
Second Tax Season working
Seen the SEGR recommendation in a Full service return
