Site number needed Sent COI Transfer to Sales Comment on Morning Post Took a payment No longer ESS Verified account Transfer to digital Completed Move out ECRI Call De- escalated a call Mentioned Mobile App. Gate access Updated Insurnace Appreciation Digital Troubleshoot Comment on Someones Kudos 100% QA Callbox call UAC Released Released CX Gate code Giact Call Manager credit for ECRI Escalated Cases Site number needed Sent COI Transfer to Sales Comment on Morning Post Took a payment No longer ESS Verified account Transfer to digital Completed Move out ECRI Call De- escalated a call Mentioned Mobile App. Gate access Updated Insurnace Appreciation Digital Troubleshoot Comment on Someones Kudos 100% QA Callbox call UAC Released Released CX Gate code Giact Call Manager credit for ECRI Escalated Cases
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Site number needed
I-Sent COI
N-Transfer to Sales
O-Comment on Morning Post
B-Took a payment
O-No longer ESS
I-Verified account
G-Transfer to digital
O-Completed Move out
B-ECRI Call
O-De-escalated a call
G-Mentioned Mobile App.
I-Gate access
N-Updated Insurnace
N-Appreciation
O-Digital Troubleshoot
I-Comment on Someones Kudos
G-100% QA
I-Callbox call
G-UAC Released
G-Released CX Gate code
B-Giact Call
B-Manager credit for ECRI
B-Escalated Cases