Send anappraisera nudgeAccept anorder overthe phoneProvide helpto acoworkeroutside ofOpsReceive acomplimentfrom anappraiserHelp anappraisertake an overcapacityorderTeach anappraisersomethingnewCompleteaDB/UWMsweepProvidefeedbackto a peerRequest adue dateextensionStay onDialpadyourentire shiftSource outalternatecontactinfoTrack downanaccidentallyarchivedemailOwn the"on it" taskon 5 filesin one shiftDeterminetrip feeeligibility fora cancelledorderCompletetagging inan orderRequest 5documentsin one shiftConfirm anorderacceptance onthe appraiser'sbehalfPut anorderon holdProvidefeedback"up"Handlea VAorderAudit "duetoday"ordersDe-escalate acustomersituationAssist anOpsteammateHandlea starredorderSend anappraisera nudgeAccept anorder overthe phoneProvide helpto acoworkeroutside ofOpsReceive acomplimentfrom anappraiserHelp anappraisertake an overcapacityorderTeach anappraisersomethingnewCompleteaDB/UWMsweepProvidefeedbackto a peerRequest adue dateextensionStay onDialpadyourentire shiftSource outalternatecontactinfoTrack downanaccidentallyarchivedemailOwn the"on it" taskon 5 filesin one shiftDeterminetrip feeeligibility fora cancelledorderCompletetagging inan orderRequest 5documentsin one shiftConfirm anorderacceptance onthe appraiser'sbehalfPut anorderon holdProvidefeedback"up"Handlea VAorderAudit "duetoday"ordersDe-escalate acustomersituationAssist anOpsteammateHandlea starredorder

Operations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send an appraiser a nudge
  2. Accept an order over the phone
  3. Provide help to a coworker outside of Ops
  4. Receive a compliment from an appraiser
  5. Help an appraiser take an over capacity order
  6. Teach an appraiser something new
  7. Complete a DB/UWM sweep
  8. Provide feedback to a peer
  9. Request a due date extension
  10. Stay on Dialpad your entire shift
  11. Source out alternate contact info
  12. Track down an accidentally archived email
  13. Own the "on it" task on 5 files in one shift
  14. Determine trip fee eligibility for a cancelled order
  15. Complete tagging in an order
  16. Request 5 documents in one shift
  17. Confirm an order acceptance on the appraiser's behalf
  18. Put an order on hold
  19. Provide feedback "up"
  20. Handle a VA order
  21. Audit "due today" orders
  22. De-escalate a customer situation
  23. Assist an Ops teammate
  24. Handle a starred order