Put anorderon holdHandlea VAorderCompleteaDB/UWMsweepSend anappraisera nudgeOwn the"on it" taskon 5 filesin one shiftProvidefeedbackto a peerAccept anorder overthe phoneProvide helpto acoworkeroutside ofOpsTeach anappraisersomethingnewProvidefeedback"up"Handlea starredorderRequest 5documentsin one shiftAssist anOpsteammateStay onDialpadyourentire shiftDe-escalate acustomersituationDeterminetrip feeeligibility fora cancelledorderRequest adue dateextensionSource outalternatecontactinfoReceive acomplimentfrom anappraiserConfirm anorderacceptance onthe appraiser'sbehalfHelp anappraisertake an overcapacityorderTrack downanaccidentallyarchivedemailCompletetagging inan orderAudit "duetoday"ordersPut anorderon holdHandlea VAorderCompleteaDB/UWMsweepSend anappraisera nudgeOwn the"on it" taskon 5 filesin one shiftProvidefeedbackto a peerAccept anorder overthe phoneProvide helpto acoworkeroutside ofOpsTeach anappraisersomethingnewProvidefeedback"up"Handlea starredorderRequest 5documentsin one shiftAssist anOpsteammateStay onDialpadyourentire shiftDe-escalate acustomersituationDeterminetrip feeeligibility fora cancelledorderRequest adue dateextensionSource outalternatecontactinfoReceive acomplimentfrom anappraiserConfirm anorderacceptance onthe appraiser'sbehalfHelp anappraisertake an overcapacityorderTrack downanaccidentallyarchivedemailCompletetagging inan orderAudit "duetoday"orders

Operations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Put an order on hold
  2. Handle a VA order
  3. Complete a DB/UWM sweep
  4. Send an appraiser a nudge
  5. Own the "on it" task on 5 files in one shift
  6. Provide feedback to a peer
  7. Accept an order over the phone
  8. Provide help to a coworker outside of Ops
  9. Teach an appraiser something new
  10. Provide feedback "up"
  11. Handle a starred order
  12. Request 5 documents in one shift
  13. Assist an Ops teammate
  14. Stay on Dialpad your entire shift
  15. De-escalate a customer situation
  16. Determine trip fee eligibility for a cancelled order
  17. Request a due date extension
  18. Source out alternate contact info
  19. Receive a compliment from an appraiser
  20. Confirm an order acceptance on the appraiser's behalf
  21. Help an appraiser take an over capacity order
  22. Track down an accidentally archived email
  23. Complete tagging in an order
  24. Audit "due today" orders