Audit "duetoday"ordersSend anappraisera nudgeHandlea starredorderRequest 5documentsin one shiftTeach anappraisersomethingnewProvidefeedbackto a peerAccept anorder overthe phoneCompleteaDB/UWMsweepAssist anOpsteammateHandlea VAorderConfirm anorderacceptance onthe appraiser'sbehalfProvidefeedback"up"Request adue dateextensionDe-escalate acustomersituationTrack downanaccidentallyarchivedemailSource outalternatecontactinfoCompletetagging inan orderOwn the"on it" taskon 5 filesin one shiftProvide helpto acoworkeroutside ofOpsReceive acomplimentfrom anappraiserHelp anappraisertake an overcapacityorderDeterminetrip feeeligibility fora cancelledorderStay onDialpadyourentire shiftPut anorderon holdAudit "duetoday"ordersSend anappraisera nudgeHandlea starredorderRequest 5documentsin one shiftTeach anappraisersomethingnewProvidefeedbackto a peerAccept anorder overthe phoneCompleteaDB/UWMsweepAssist anOpsteammateHandlea VAorderConfirm anorderacceptance onthe appraiser'sbehalfProvidefeedback"up"Request adue dateextensionDe-escalate acustomersituationTrack downanaccidentallyarchivedemailSource outalternatecontactinfoCompletetagging inan orderOwn the"on it" taskon 5 filesin one shiftProvide helpto acoworkeroutside ofOpsReceive acomplimentfrom anappraiserHelp anappraisertake an overcapacityorderDeterminetrip feeeligibility fora cancelledorderStay onDialpadyourentire shiftPut anorderon hold

Operations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Audit "due today" orders
  2. Send an appraiser a nudge
  3. Handle a starred order
  4. Request 5 documents in one shift
  5. Teach an appraiser something new
  6. Provide feedback to a peer
  7. Accept an order over the phone
  8. Complete a DB/UWM sweep
  9. Assist an Ops teammate
  10. Handle a VA order
  11. Confirm an order acceptance on the appraiser's behalf
  12. Provide feedback "up"
  13. Request a due date extension
  14. De-escalate a customer situation
  15. Track down an accidentally archived email
  16. Source out alternate contact info
  17. Complete tagging in an order
  18. Own the "on it" task on 5 files in one shift
  19. Provide help to a coworker outside of Ops
  20. Receive a compliment from an appraiser
  21. Help an appraiser take an over capacity order
  22. Determine trip fee eligibility for a cancelled order
  23. Stay on Dialpad your entire shift
  24. Put an order on hold