Handlea VAorderSource outalternatecontactinfoDe-escalate acustomersituationRequest adue dateextensionStay onDialpadyourentire shiftTeach anappraisersomethingnewConfirm anorderacceptance onthe appraiser'sbehalfTrack downanaccidentallyarchivedemailAudit "duetoday"ordersProvide helpto acoworkeroutside ofOpsSend anappraisera nudgeCompletetagging inan orderProvidefeedback"up"CompleteaDB/UWMsweepOwn the"on it" taskon 5 filesin one shiftHelp anappraisertake an overcapacityorderProvidefeedbackto a peerPut anorderon holdReceive acomplimentfrom anappraiserDeterminetrip feeeligibility fora cancelledorderAssist anOpsteammateRequest 5documentsin one shiftHandlea starredorderAccept anorder overthe phoneHandlea VAorderSource outalternatecontactinfoDe-escalate acustomersituationRequest adue dateextensionStay onDialpadyourentire shiftTeach anappraisersomethingnewConfirm anorderacceptance onthe appraiser'sbehalfTrack downanaccidentallyarchivedemailAudit "duetoday"ordersProvide helpto acoworkeroutside ofOpsSend anappraisera nudgeCompletetagging inan orderProvidefeedback"up"CompleteaDB/UWMsweepOwn the"on it" taskon 5 filesin one shiftHelp anappraisertake an overcapacityorderProvidefeedbackto a peerPut anorderon holdReceive acomplimentfrom anappraiserDeterminetrip feeeligibility fora cancelledorderAssist anOpsteammateRequest 5documentsin one shiftHandlea starredorderAccept anorder overthe phone

Operations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle a VA order
  2. Source out alternate contact info
  3. De-escalate a customer situation
  4. Request a due date extension
  5. Stay on Dialpad your entire shift
  6. Teach an appraiser something new
  7. Confirm an order acceptance on the appraiser's behalf
  8. Track down an accidentally archived email
  9. Audit "due today" orders
  10. Provide help to a coworker outside of Ops
  11. Send an appraiser a nudge
  12. Complete tagging in an order
  13. Provide feedback "up"
  14. Complete a DB/UWM sweep
  15. Own the "on it" task on 5 files in one shift
  16. Help an appraiser take an over capacity order
  17. Provide feedback to a peer
  18. Put an order on hold
  19. Receive a compliment from an appraiser
  20. Determine trip fee eligibility for a cancelled order
  21. Assist an Ops teammate
  22. Request 5 documents in one shift
  23. Handle a starred order
  24. Accept an order over the phone