(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Has worked in insurance or annuities before
Has handled an upset customer
Has taken training virtually before
Enjoys problem‑solving
Loves taking notes or being organized
Has worked in customer service before
Has trained or mentored coworkers in the past
Has answered incoming calls at a previous job
Has used an internal knowledge base in a past job
Prefers phone calls over emails
Speaks more than one language
Has worked in financial services
Enjoys learning new technology
Can type more than 40 words per minute
Drinks coffee or tea to survive the workday
Has had a funny or weird customer interaction in a past job
Loves helping people
Has experience de‑escalating a situation
Is a morning person
Has worked in a call center
Loves team activities or team challenges
Is new to the financial industry
Has experience using multiple computer systems at once
