(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Has worked in a call center
Has used an internal knowledge base in a past job
Has experience using multiple computer systems at once
Has worked in customer service before
Prefers phone calls over emails
Can type more than 40 words per minute
Stays calm under pressure
Has trained or mentored coworkers in the past
Has experience de‑escalating a situation
Loves helping people
Is new to the financial industry
Has answered incoming calls at a previous job
Drinks coffee or tea to survive the workday
Has had a funny or weird customer interaction in a past job