(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Has had a funny or weird customer interaction in a past job
Has worked in financial services
Drinks coffee or tea to survive the workday
Has worked in customer service before
Has taken training virtually before
Is a morning person
Stays calm under pressure
Can type more than 40 words per minute
Prefers phone calls over emails
Loves helping people
Loves team activities or team challenges
Has used an internal knowledge base in a past job
Has experience de‑escalating a situation
Has worked in insurance or annuities before
Has trained or mentored coworkers in the past
Is new to the financial industry
Enjoys learning new technology
Enjoys problem‑solving
Loves taking notes or being organized
Has worked in a call center
Has handled an upset customer
Speaks more than one language
Has experience using multiple computer systems at once
