CheckedcommunicationsheetTook first calloff of MentalHealth andaddictionsnavigationqueuePracticedSelf-CareCompletedthe MentalHealth andAddictionsformCompleted aMHAprescreeningAnswered aPACN relatedquestion froma coworkerCompletedPACNtrainingmodulesCheckedin with ateam leadSuccessfullytransferred acontact toMental healthand addictionsspecialistAte asnackFree!CheckedworkemailScheduledaconnectioncallAdvocatedfor a callerAtecostcocakeWarmtransferreda caller toa resourceCheckedcommunicationsheetTook first calloff of MentalHealth andaddictionsnavigationqueuePracticedSelf-CareCompletedthe MentalHealth andAddictionsformCompleted aMHAprescreeningAnswered aPACN relatedquestion froma coworkerCompletedPACNtrainingmodulesCheckedin with ateam leadSuccessfullytransferred acontact toMental healthand addictionsspecialistAte asnackFree!CheckedworkemailScheduledaconnectioncallAdvocatedfor a callerAtecostcocakeWarmtransferreda caller toa resource

PACN Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked communication sheet
  2. Took first call off of Mental Health and addictions navigation queue
  3. Practiced Self-Care
  4. Completed the Mental Health and Addictions form
  5. Completed a MHA prescreening
  6. Answered a PACN related question from a coworker
  7. Completed PACN training modules
  8. Checked in with a team lead
  9. Successfully transferred a contact to Mental health and addictions specialist
  10. Ate a snack
  11. Free!
  12. Checked work email
  13. Scheduled a connection call
  14. Advocated for a caller
  15. Ate costco cake
  16. Warm transferred a caller to a resource