Advocatedfor a callerAnswered aPACN relatedquestion froma coworkerCheckedworkemailCheckedin with ateam leadFree!Ate asnackCompletedthe MentalHealth andAddictionsformCompletedPACNtrainingmodulesWarmtransferreda caller toa resourceCompleted aMHAprescreeningPracticedSelf-CareSuccessfullytransferred acontact toMental healthand addictionsspecialistCheckedcommunicationsheetAtecostcocakeTook first calloff of MentalHealth andaddictionsnavigationqueueScheduledaconnectioncallAdvocatedfor a callerAnswered aPACN relatedquestion froma coworkerCheckedworkemailCheckedin with ateam leadFree!Ate asnackCompletedthe MentalHealth andAddictionsformCompletedPACNtrainingmodulesWarmtransferreda caller toa resourceCompleted aMHAprescreeningPracticedSelf-CareSuccessfullytransferred acontact toMental healthand addictionsspecialistCheckedcommunicationsheetAtecostcocakeTook first calloff of MentalHealth andaddictionsnavigationqueueScheduledaconnectioncall

PACN Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advocated for a caller
  2. Answered a PACN related question from a coworker
  3. Checked work email
  4. Checked in with a team lead
  5. Free!
  6. Ate a snack
  7. Completed the Mental Health and Addictions form
  8. Completed PACN training modules
  9. Warm transferred a caller to a resource
  10. Completed a MHA prescreening
  11. Practiced Self-Care
  12. Successfully transferred a contact to Mental health and addictions specialist
  13. Checked communication sheet
  14. Ate costco cake
  15. Took first call off of Mental Health and addictions navigation queue
  16. Scheduled a connection call