SwitchedExpert from24 hrs. to AllTime whenCC&CMonitoredan Expertin AmazonConnectHelpedExpertprovide MeFSubmissionIDPicked up aHelp withNHL LeadSupportrequestExpert didnot go to TaxTools to startFSAmendmentFound theanswer inAI4I toolAskedQRT forStatusUpdateProvidedlink to TaxNoticeChecklistHelped anExpert getinto WriteModeUsedSplunkVerified PYReassignmentwas 100%doc readyExpert startsoff with "CanweHuddle?"ResolvedaCheckoutIssueIdentifieda ServiceExclusionOpened aDiagnosticFileBackdoorRoth IRACompletedServiceRecovery fora managerCallbackCSR showsIntuitAccountneedsupdatingUsed theDomainPartnermanagerIdentifier,Used Legacy(CSR) EFEto locate atransmissionrecordHelp w/a SignerRevisionFSTriageSubmittedExpert/leadFeedback inPerformanceDashboardBox 20Code ZProvidedlink to FSTriageGuideSwitchedExpert from24 hrs. to AllTime whenCC&CMonitoredan Expertin AmazonConnectHelpedExpertprovide MeFSubmissionIDPicked up aHelp withNHL LeadSupportrequestExpert didnot go to TaxTools to startFSAmendmentFound theanswer inAI4I toolAskedQRT forStatusUpdateProvidedlink to TaxNoticeChecklistHelped anExpert getinto WriteModeUsedSplunkVerified PYReassignmentwas 100%doc readyExpert startsoff with "CanweHuddle?"ResolvedaCheckoutIssueIdentifieda ServiceExclusionOpened aDiagnosticFileBackdoorRoth IRACompletedServiceRecovery fora managerCallbackCSR showsIntuitAccountneedsupdatingUsed theDomainPartnermanagerIdentifier,Used Legacy(CSR) EFEto locate atransmissionrecordHelp w/a SignerRevisionFSTriageSubmittedExpert/leadFeedback inPerformanceDashboardBox 20Code ZProvidedlink to FSTriageGuide

Team Nobles Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Switched Expert from 24 hrs. to All Time when CC&C
  2. Monitored an Expert in Amazon Connect
  3. Helped Expert provide MeF Submission ID
  4. Picked up a Help with NHL Lead Support request
  5. Expert did not go to Tax Tools to start FS Amendment
  6. Found the answer in AI4I tool
  7. Asked QRT for Status Update
  8. Provided link to Tax Notice Checklist
  9. Helped an Expert get into Write Mode
  10. Used Splunk
  11. Verified PY Reassignment was 100% doc ready
  12. Expert starts off with "Can we Huddle?"
  13. Resolved a Checkout Issue
  14. Identified a Service Exclusion
  15. Opened a Diagnostic File
  16. Backdoor Roth IRA
  17. Completed Service Recovery for a manager Callback
  18. CSR shows Intuit Account needs updating
  19. Used the Domain Partner manager Identifier,
  20. Used Legacy (CSR) EFE to locate a transmission record
  21. Help w/ a Signer Revision
  22. FS Triage
  23. Submitted Expert/lead Feedback in Performance Dashboard
  24. Box 20 Code Z
  25. Provided link to FS Triage Guide