Accept anorder on anappraiser'sbehalfUse metricsto coach ordirect anappraiserWork with anappraiser togo abovetheircapacityIdentify andpropose asolution for anarea that causesconfusion forclientsShare animprovementidea for oneof our toolsIdentify anarea forautomationin yourworkflowUse metricsto give anappraiserrecognitionIdentify aprocess wherewe are enteringinfo more thanoncePropose asolution toan ongoingproblemPrevent anappraiserfromcancelling anorderCoach anappraiser ona missedcompliancemetricCompleteaUWM/DBsweepCreateguidelines for areoccurringscenario (rushfees, minimumfees, etc)Determinetrip eligibilityfor acancelledorderWorkcrossfuntionallyto solve anappraiser issueHandlea VAorderIdentify acurrent processthat carries risk(missing SLA,compliance,etc)Providespecific andtimelyrecognitionto a peerTeach anappraisersomethingnewSecure adue dateextensionIdentify abottleneck in acurrent processand propose analternateapproachDe-escalate acustomersituationComplete atask that isoutside ofyour assignedtasksIdentify aredundantstep in yourworkflowAccept anorder on anappraiser'sbehalfUse metricsto coach ordirect anappraiserWork with anappraiser togo abovetheircapacityIdentify andpropose asolution for anarea that causesconfusion forclientsShare animprovementidea for oneof our toolsIdentify anarea forautomationin yourworkflowUse metricsto give anappraiserrecognitionIdentify aprocess wherewe are enteringinfo more thanoncePropose asolution toan ongoingproblemPrevent anappraiserfromcancelling anorderCoach anappraiser ona missedcompliancemetricCompleteaUWM/DBsweepCreateguidelines for areoccurringscenario (rushfees, minimumfees, etc)Determinetrip eligibilityfor acancelledorderWorkcrossfuntionallyto solve anappraiser issueHandlea VAorderIdentify acurrent processthat carries risk(missing SLA,compliance,etc)Providespecific andtimelyrecognitionto a peerTeach anappraisersomethingnewSecure adue dateextensionIdentify abottleneck in acurrent processand propose analternateapproachDe-escalate acustomersituationComplete atask that isoutside ofyour assignedtasksIdentify aredundantstep in yourworkflow

Operations Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accept an order on an appraiser's behalf
  2. Use metrics to coach or direct an appraiser
  3. Work with an appraiser to go above their capacity
  4. Identify and propose a solution for an area that causes confusion for clients
  5. Share an improvement idea for one of our tools
  6. Identify an area for automation in your workflow
  7. Use metrics to give an appraiser recognition
  8. Identify a process where we are entering info more than once
  9. Propose a solution to an ongoing problem
  10. Prevent an appraiser from cancelling an order
  11. Coach an appraiser on a missed compliance metric
  12. Complete a UWM/DB sweep
  13. Create guidelines for a reoccurring scenario (rush fees, minimum fees, etc)
  14. Determine trip eligibility for a cancelled order
  15. Work crossfuntionally to solve an appraiser issue
  16. Handle a VA order
  17. Identify a current process that carries risk (missing SLA, compliance, etc)
  18. Provide specific and timely recognition to a peer
  19. Teach an appraiser something new
  20. Secure a due date extension
  21. Identify a bottleneck in a current process and propose an alternate approach
  22. De-escalate a customer situation
  23. Complete a task that is outside of your assigned tasks
  24. Identify a redundant step in your workflow