(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Identify a current process that carries risk (missing SLA, compliance, etc)
Use metrics to coach or direct an appraiser
Coach an appraiser on a missed compliance metric
Secure a due date extension
Share an improvement idea for one of our tools
De-escalate a customer situation
Identify a bottleneck in a current process and propose an alternate approach
Identify an area for automation in your workflow
Teach an appraiser something new
Identify and propose a solution for an area that causes confusion for clients
Prevent an appraiser from cancelling an order
Determine trip eligibility for a cancelled order
Complete a UWM/DB sweep
Handle a VA order
Complete a task that is outside of your assigned tasks
Create guidelines for a reoccurring scenario (rush fees, minimum fees, etc)
Work with an appraiser to go above their capacity
Identify a redundant step in your workflow
Provide specific and timely recognition to a peer
Accept an order on an appraiser's behalf
Propose a solution to an ongoing problem
Use metrics to give an appraiser recognition
Work crossfuntionally to solve an appraiser issue
Identify a process where we are entering info more than once
