(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Identify a current process that carries risk (missing SLA, compliance, etc)
Propose a solution to an ongoing problem
Create guidelines for a reoccurring scenario (rush fees, minimum fees, etc)
Share an improvement idea for one of our tools
Complete a task that is outside of your assigned tasks
Identify an area for automation in your workflow
Teach an appraiser something new
De-escalate a customer situation
Complete a UWM/DB sweep
Determine trip eligibility for a cancelled order
Use metrics to give an appraiser recognition
Secure a due date extension
Use metrics to coach or direct an appraiser
Identify a bottleneck in a current process and propose an alternate approach
Handle a VA order
Work with an appraiser to go above their capacity
Identify a redundant step in your workflow
Identify a process where we are entering info more than once
Provide specific and timely recognition to a peer
Identify and propose a solution for an area that causes confusion for clients
