(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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De-escalate a customer situation
Determine trip eligibility for a cancelled order
Work with an appraiser to go above their capacity
Secure a due date extension
Identify a bottleneck in a current process and propose an alternate approach
Complete a task that is outside of your assigned tasks
Provide specific and timely recognition to a peer
Identify a process where we are entering info more than once
Identify a current process that carries risk (missing SLA, compliance, etc)
Work crossfuntionally to solve an appraiser issue
Propose a solution to an ongoing problem
Identify a redundant step in your workflow
Accept an order on an appraiser's behalf
Coach an appraiser on a missed compliance metric
Identify and propose a solution for an area that causes confusion for clients
Use metrics to give an appraiser recognition
Identify an area for automation in your workflow
Complete a UWM/DB sweep
Handle a VA order
Share an improvement idea for one of our tools
Create guidelines for a reoccurring scenario (rush fees, minimum fees, etc)
