CHECKEDWORKEMAILPRACTICEDSELF-CAREATE ASNACKFree!SCHEDULEDACONNECTIONCALLCOMPLETEDPACNTRAININGMODULESANSWERED APACNRELATEDQUESTIONFROM A CO-WORKERCHECKED THECOMMUNICATIONSSHEETWARMTRANSFERREDA CALLER TO ARESOURCECHECKEDIN WITH ATEAMLEADATECOSTCOCAKEADVOCATEDFOR ACALLERSUCCESSFULLYTRANSFERREDA CONTACT TOA MHASPECIALISTCOMPLETEDTHE MHACONTACTFORMCOMPLETEDMHAPRESCREENINGFIRST CALLTAKENFROM MHAQUEUECHECKEDWORKEMAILPRACTICEDSELF-CAREATE ASNACKFree!SCHEDULEDACONNECTIONCALLCOMPLETEDPACNTRAININGMODULESANSWERED APACNRELATEDQUESTIONFROM A CO-WORKERCHECKED THECOMMUNICATIONSSHEETWARMTRANSFERREDA CALLER TO ARESOURCECHECKEDIN WITH ATEAMLEADATECOSTCOCAKEADVOCATEDFOR ACALLERSUCCESSFULLYTRANSFERREDA CONTACT TOA MHASPECIALISTCOMPLETEDTHE MHACONTACTFORMCOMPLETEDMHAPRESCREENINGFIRST CALLTAKENFROM MHAQUEUE

PACN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CHECKED WORK EMAIL
  2. PRACTICED SELF-CARE
  3. ATE A SNACK
  4. Free!
  5. SCHEDULED A CONNECTION CALL
  6. COMPLETED PACN TRAINING MODULES
  7. ANSWERED A PACN RELATED QUESTION FROM A CO-WORKER
  8. CHECKED THE COMMUNICATIONS SHEET
  9. WARM TRANSFERRED A CALLER TO A RESOURCE
  10. CHECKED IN WITH A TEAM LEAD
  11. ATE COSTCO CAKE
  12. ADVOCATED FOR A CALLER
  13. SUCCESSFULLY TRANSFERRED A CONTACT TO A MHA SPECIALIST
  14. COMPLETED THE MHA CONTACT FORM
  15. COMPLETED MHA PRESCREENING
  16. FIRST CALL TAKEN FROM MHA QUEUE