SUCCESSFULLYTRANSFERREDA CONTACT TOA MHASPECIALISTFree!CHECKEDIN WITH ATEAMLEADATE ASNACKFIRST CALLTAKENFROM MHAQUEUEADVOCATEDFOR ACALLERATECOSTCOCAKECOMPLETEDTHE MHACONTACTFORMPRACTICEDSELF-CARECHECKED THECOMMUNICATIONSSHEETSCHEDULEDACONNECTIONCALLWARMTRANSFERREDA CALLER TO ARESOURCECOMPLETEDMHAPRESCREENINGCHECKEDWORKEMAILANSWERED APACNRELATEDQUESTIONFROM A CO-WORKERCOMPLETEDPACNTRAININGMODULESSUCCESSFULLYTRANSFERREDA CONTACT TOA MHASPECIALISTFree!CHECKEDIN WITH ATEAMLEADATE ASNACKFIRST CALLTAKENFROM MHAQUEUEADVOCATEDFOR ACALLERATECOSTCOCAKECOMPLETEDTHE MHACONTACTFORMPRACTICEDSELF-CARECHECKED THECOMMUNICATIONSSHEETSCHEDULEDACONNECTIONCALLWARMTRANSFERREDA CALLER TO ARESOURCECOMPLETEDMHAPRESCREENINGCHECKEDWORKEMAILANSWERED APACNRELATEDQUESTIONFROM A CO-WORKERCOMPLETEDPACNTRAININGMODULES

PACN BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SUCCESSFULLY TRANSFERRED A CONTACT TO A MHA SPECIALIST
  2. Free!
  3. CHECKED IN WITH A TEAM LEAD
  4. ATE A SNACK
  5. FIRST CALL TAKEN FROM MHA QUEUE
  6. ADVOCATED FOR A CALLER
  7. ATE COSTCO CAKE
  8. COMPLETED THE MHA CONTACT FORM
  9. PRACTICED SELF-CARE
  10. CHECKED THE COMMUNICATIONS SHEET
  11. SCHEDULED A CONNECTION CALL
  12. WARM TRANSFERRED A CALLER TO A RESOURCE
  13. COMPLETED MHA PRESCREENING
  14. CHECKED WORK EMAIL
  15. ANSWERED A PACN RELATED QUESTION FROM A CO-WORKER
  16. COMPLETED PACN TRAINING MODULES