(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had to call Help Desk this month
Experienced 3 or more dropped calls/chats in a day
Used Turbo Tax to file your 2024 return
More than 5 TNPS surveys in March
Attended a huddle or team meeting this week
Seen the SEGR recommendation in a Full service return
Have been stuck on a call past shift in last week
Never filed your personal return using Turbo Tax
You know the IRS number by heart
Have received a Spotlight from someone other than Cassandra in last Month
Have a customer in Client review with Balance due
Never had to transfer a call to Spanish queue
Finished 5 returns this week
Posted a greeting in the slack room this week
Has huddled with another team member to help them out
Third Tax season working
Received a detractor for something out of your control
Have BOP CST over 75%
Second Tax Season working
Generated a 20% off service code
Received more than 5 surveys in one day
Came to Open Office Hours at least once
First tax season working
You've worked with a Lead this week
Have a 1095 or IP Pin Reject on dashboard right now
