I would behappy toanswer anyquestions aboutour cardsThat's agreatquestionWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I'm sorry tohear thatyou're card isnot workingWe arehere tohelp youI understandyour concernwith the latefeeI understandhow thiscould befrustratingWe apologizeand assure youwe have takenthe steps tocorrect the errorI would behappy to helpyou with apaymenttodayI'll checkinto thisright away I would behappy tohelp youtodayThank you fortelling us thecircumstancesof your missedpaymentI wouldhappy totake a look atyourstatementsThank youfor beingourcustomerCongratulationson beingapproved forthe new cardWe appreciateyour businessand will behappy to helpWhat you'resayingmakesperfectsenseWe are sorryfor theinconvenience.IunderstandyourconcernI'm sorryyour cardwas stolen,are you ok?Thank youforchoosingChase!If you haveconcerns aboutyour balance,we can discussways to helpThank you fortheopportunity tohelp resolvethis issueThank youforcontacting uswith yourrequestI would behappy toanswer anyquestions aboutour cardsThat's agreatquestionWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I'm sorry tohear thatyou're card isnot workingWe arehere tohelp youI understandyour concernwith the latefeeI understandhow thiscould befrustratingWe apologizeand assure youwe have takenthe steps tocorrect the errorI would behappy to helpyou with apaymenttodayI'll checkinto thisright awayI would behappy tohelp youtodayThank you fortelling us thecircumstancesof your missedpaymentI wouldhappy totake a look atyourstatementsThank youfor beingourcustomerCongratulationson beingapproved forthe new cardWe appreciateyour businessand will behappy to helpWhat you'resayingmakesperfectsenseWe are sorryfor theinconvenience.IunderstandyourconcernI'm sorryyour cardwas stolen,are you ok?Thank youforchoosingChase!If you haveconcerns aboutyour balance,we can discussways to helpThank you fortheopportunity tohelp resolvethis issueThank youforcontacting uswith yourrequest

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I would be happy to answer any questions about our cards
  2. That's a great question
  3. We appreciate that you've had this Chase card for (however many) years...
  4. I'm sorry to hear that you're card is not working
  5. We are here to help you
  6. I understand your concern with the late fee
  7. I understand how this could be frustrating
  8. We apologize and assure you we have taken the steps to correct the error
  9. I would be happy to help you with a payment today
  10. I'll check into this right away
  11. I would be happy to help you today
  12. Thank you for telling us the circumstances of your missed payment
  13. I would happy to take a look at your statements
  14. Thank you for being our customer
  15. Congratulations on being approved for the new card
  16. We appreciate your business and will be happy to help
  17. What you're saying makes perfect sense
  18. We are sorry for the inconvenience.
  19. I understand your concern
  20. I'm sorry your card was stolen, are you ok?
  21. Thank you for choosing Chase!
  22. If you have concerns about your balance, we can discuss ways to help
  23. Thank you for the opportunity to help resolve this issue
  24. Thank you for contacting us with your request