I'm sorryyour cardwas stolen,are you ok?We appreciateyour businessand will behappy to helpI would behappy to helpyou with apaymenttodayI understandyour concernwith the latefeeI would behappy toanswer anyquestions aboutour cards Thank youforchoosingChase!Thank you fortelling us thecircumstancesof your missedpaymentWhat you'resayingmakesperfectsenseWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I'll checkinto thisright awayCongratulationson beingapproved forthe new cardI understandhow thiscould befrustratingIunderstandyourconcernI'm sorry tohear thatyou're card isnot workingI would behappy tohelp youtodayI wouldhappy totake a look atyourstatementsWe arehere tohelp youWe apologizeand assure youwe have takenthe steps tocorrect the errorThank youfor beingourcustomerThank youforcontacting uswith yourrequestThat's agreatquestionIf you haveconcerns aboutyour balance,we can discussways to helpThank you fortheopportunity tohelp resolvethis issueWe are sorryfor theinconvenience.I'm sorryyour cardwas stolen,are you ok?We appreciateyour businessand will behappy to helpI would behappy to helpyou with apaymenttodayI understandyour concernwith the latefeeI would behappy toanswer anyquestions aboutour cardsThank youforchoosingChase!Thank you fortelling us thecircumstancesof your missedpaymentWhat you'resayingmakesperfectsenseWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I'll checkinto thisright awayCongratulationson beingapproved forthe new cardI understandhow thiscould befrustratingIunderstandyourconcernI'm sorry tohear thatyou're card isnot workingI would behappy tohelp youtodayI wouldhappy totake a look atyourstatementsWe arehere tohelp youWe apologizeand assure youwe have takenthe steps tocorrect the errorThank youfor beingourcustomerThank youforcontacting uswith yourrequestThat's agreatquestionIf you haveconcerns aboutyour balance,we can discussways to helpThank you fortheopportunity tohelp resolvethis issueWe are sorryfor theinconvenience.

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm sorry your card was stolen, are you ok?
  2. We appreciate your business and will be happy to help
  3. I would be happy to help you with a payment today
  4. I understand your concern with the late fee
  5. I would be happy to answer any questions about our cards
  6. Thank you for choosing Chase!
  7. Thank you for telling us the circumstances of your missed payment
  8. What you're saying makes perfect sense
  9. We appreciate that you've had this Chase card for (however many) years...
  10. I'll check into this right away
  11. Congratulations on being approved for the new card
  12. I understand how this could be frustrating
  13. I understand your concern
  14. I'm sorry to hear that you're card is not working
  15. I would be happy to help you today
  16. I would happy to take a look at your statements
  17. We are here to help you
  18. We apologize and assure you we have taken the steps to correct the error
  19. Thank you for being our customer
  20. Thank you for contacting us with your request
  21. That's a great question
  22. If you have concerns about your balance, we can discuss ways to help
  23. Thank you for the opportunity to help resolve this issue
  24. We are sorry for the inconvenience.