We arehere tohelp youThank you fortheopportunity tohelp resolvethis issueThank youforcontacting uswith yourrequestWe appreciatethat you've hadthis Chase cardfor (howevermany) years... Thank youforchoosingChase!Congratulationson beingapproved forthe new cardI'm sorryyour cardwas stolen,are you ok?I would behappy toanswer anyquestions aboutour cardsThat's agreatquestionIf you haveconcerns aboutyour balance,we can discussways to helpI understandhow thiscould befrustratingI'm sorry tohear thatyou're card isnot workingI understandyour concernwith the latefeeI would behappy tohelp youtodayWe apologizeand assure youwe have takenthe steps tocorrect the errorI'll checkinto thisright awayIunderstandyourconcernWe are sorryfor theinconvenience.Thank youfor beingourcustomerI wouldhappy totake a look atyourstatementsWe appreciateyour businessand will behappy to helpI would behappy to helpyou with apaymenttodayThank you fortelling us thecircumstancesof your missedpaymentWhat you'resayingmakesperfectsenseWe arehere tohelp youThank you fortheopportunity tohelp resolvethis issueThank youforcontacting uswith yourrequestWe appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank youforchoosingChase!Congratulationson beingapproved forthe new cardI'm sorryyour cardwas stolen,are you ok?I would behappy toanswer anyquestions aboutour cardsThat's agreatquestionIf you haveconcerns aboutyour balance,we can discussways to helpI understandhow thiscould befrustratingI'm sorry tohear thatyou're card isnot workingI understandyour concernwith the latefeeI would behappy tohelp youtodayWe apologizeand assure youwe have takenthe steps tocorrect the errorI'll checkinto thisright awayIunderstandyourconcernWe are sorryfor theinconvenience.Thank youfor beingourcustomerI wouldhappy totake a look atyourstatementsWe appreciateyour businessand will behappy to helpI would behappy to helpyou with apaymenttodayThank you fortelling us thecircumstancesof your missedpaymentWhat you'resayingmakesperfectsense

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We are here to help you
  2. Thank you for the opportunity to help resolve this issue
  3. Thank you for contacting us with your request
  4. We appreciate that you've had this Chase card for (however many) years...
  5. Thank you for choosing Chase!
  6. Congratulations on being approved for the new card
  7. I'm sorry your card was stolen, are you ok?
  8. I would be happy to answer any questions about our cards
  9. That's a great question
  10. If you have concerns about your balance, we can discuss ways to help
  11. I understand how this could be frustrating
  12. I'm sorry to hear that you're card is not working
  13. I understand your concern with the late fee
  14. I would be happy to help you today
  15. We apologize and assure you we have taken the steps to correct the error
  16. I'll check into this right away
  17. I understand your concern
  18. We are sorry for the inconvenience.
  19. Thank you for being our customer
  20. I would happy to take a look at your statements
  21. We appreciate your business and will be happy to help
  22. I would be happy to help you with a payment today
  23. Thank you for telling us the circumstances of your missed payment
  24. What you're saying makes perfect sense