IunderstandyourconcernI'll checkinto thisright awayThank you fortheopportunity tohelp resolvethis issueThank you fortelling us thecircumstancesof your missedpaymentWe appreciateyour businessand will behappy to help I would behappy tohelp youtodayThat's agreatquestionWe arehere tohelp youThank youfor beingourcustomerI wouldhappy totake a look atyourstatementsI would behappy to helpyou with apaymenttodayI'm sorryyour cardwas stolen,are you ok?We appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank youforchoosingChase!I understandhow thiscould befrustratingWhat you'resayingmakesperfectsenseIf you haveconcerns aboutyour balance,we can discussways to helpWe apologizeand assure youwe have takenthe steps tocorrect the errorCongratulationson beingapproved forthe new cardI would behappy toanswer anyquestions aboutour cardsI'm sorry tohear thatyou're card isnot workingI understandyour concernwith the latefeeThank youforcontacting uswith yourrequestWe are sorryfor theinconvenience.IunderstandyourconcernI'll checkinto thisright awayThank you fortheopportunity tohelp resolvethis issueThank you fortelling us thecircumstancesof your missedpaymentWe appreciateyour businessand will behappy to helpI would behappy tohelp youtodayThat's agreatquestionWe arehere tohelp youThank youfor beingourcustomerI wouldhappy totake a look atyourstatementsI would behappy to helpyou with apaymenttodayI'm sorryyour cardwas stolen,are you ok?We appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank youforchoosingChase!I understandhow thiscould befrustratingWhat you'resayingmakesperfectsenseIf you haveconcerns aboutyour balance,we can discussways to helpWe apologizeand assure youwe have takenthe steps tocorrect the errorCongratulationson beingapproved forthe new cardI would behappy toanswer anyquestions aboutour cardsI'm sorry tohear thatyou're card isnot workingI understandyour concernwith the latefeeThank youforcontacting uswith yourrequestWe are sorryfor theinconvenience.

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand your concern
  2. I'll check into this right away
  3. Thank you for the opportunity to help resolve this issue
  4. Thank you for telling us the circumstances of your missed payment
  5. We appreciate your business and will be happy to help
  6. I would be happy to help you today
  7. That's a great question
  8. We are here to help you
  9. Thank you for being our customer
  10. I would happy to take a look at your statements
  11. I would be happy to help you with a payment today
  12. I'm sorry your card was stolen, are you ok?
  13. We appreciate that you've had this Chase card for (however many) years...
  14. Thank you for choosing Chase!
  15. I understand how this could be frustrating
  16. What you're saying makes perfect sense
  17. If you have concerns about your balance, we can discuss ways to help
  18. We apologize and assure you we have taken the steps to correct the error
  19. Congratulations on being approved for the new card
  20. I would be happy to answer any questions about our cards
  21. I'm sorry to hear that you're card is not working
  22. I understand your concern with the late fee
  23. Thank you for contacting us with your request
  24. We are sorry for the inconvenience.