That's agreatquestionWe are sorryfor theinconvenience.I'm sorry tohear thatyou're card isnot workingIf you haveconcerns aboutyour balance,we can discussways to help Congratulationson beingapproved forthe new cardThank you fortheopportunity tohelp resolvethis issueI understandhow thiscould befrustratingWe appreciateyour businessand will behappy to helpThank youforchoosingChase!We arehere tohelp youThank youforcontacting uswith yourrequestI would behappy tohelp youtodayI understandyour concernwith the latefeeThank you fortelling us thecircumstancesof your missedpaymentI'm sorryyour cardwas stolen,are you ok?We appreciatethat you've hadthis Chase cardfor (howevermany) years...IunderstandyourconcernI wouldhappy totake a look atyourstatementsI would behappy to helpyou with apaymenttodayI'll checkinto thisright awayI would behappy toanswer anyquestions aboutour cardsThank youfor beingourcustomerWhat you'resayingmakesperfectsenseWe apologizeand assure youwe have takenthe steps tocorrect the errorThat's agreatquestionWe are sorryfor theinconvenience.I'm sorry tohear thatyou're card isnot workingIf you haveconcerns aboutyour balance,we can discussways to helpCongratulationson beingapproved forthe new cardThank you fortheopportunity tohelp resolvethis issueI understandhow thiscould befrustratingWe appreciateyour businessand will behappy to helpThank youforchoosingChase!We arehere tohelp youThank youforcontacting uswith yourrequestI would behappy tohelp youtodayI understandyour concernwith the latefeeThank you fortelling us thecircumstancesof your missedpaymentI'm sorryyour cardwas stolen,are you ok?We appreciatethat you've hadthis Chase cardfor (howevermany) years...IunderstandyourconcernI wouldhappy totake a look atyourstatementsI would behappy to helpyou with apaymenttodayI'll checkinto thisright awayI would behappy toanswer anyquestions aboutour cardsThank youfor beingourcustomerWhat you'resayingmakesperfectsenseWe apologizeand assure youwe have takenthe steps tocorrect the error

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. That's a great question
  2. We are sorry for the inconvenience.
  3. I'm sorry to hear that you're card is not working
  4. If you have concerns about your balance, we can discuss ways to help
  5. Congratulations on being approved for the new card
  6. Thank you for the opportunity to help resolve this issue
  7. I understand how this could be frustrating
  8. We appreciate your business and will be happy to help
  9. Thank you for choosing Chase!
  10. We are here to help you
  11. Thank you for contacting us with your request
  12. I would be happy to help you today
  13. I understand your concern with the late fee
  14. Thank you for telling us the circumstances of your missed payment
  15. I'm sorry your card was stolen, are you ok?
  16. We appreciate that you've had this Chase card for (however many) years...
  17. I understand your concern
  18. I would happy to take a look at your statements
  19. I would be happy to help you with a payment today
  20. I'll check into this right away
  21. I would be happy to answer any questions about our cards
  22. Thank you for being our customer
  23. What you're saying makes perfect sense
  24. We apologize and assure you we have taken the steps to correct the error