I'm sorry tohear thatyou're card isnot workingWhat you'resayingmakesperfectsense I would behappy tohelp youtodayI would behappy toanswer anyquestions aboutour cardsWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I wouldhappy totake a look atyourstatementsThank youfor beingourcustomerIunderstandyourconcernThank you fortheopportunity tohelp resolvethis issueIf you haveconcerns aboutyour balance,we can discussways to helpThat's agreatquestionThank youforcontacting uswith yourrequestI'll checkinto thisright awayWe are sorryfor theinconvenience.I understandyour concernwith the latefeeWe arehere tohelp youWe apologizeand assure youwe have takenthe steps tocorrect the errorI understandhow thiscould befrustratingWe appreciateyour businessand will behappy to helpThank youforchoosingChase!Congratulationson beingapproved forthe new cardThank you fortelling us thecircumstancesof your missedpaymentI would behappy to helpyou with apaymenttodayI'm sorryyour cardwas stolen,are you ok?I'm sorry tohear thatyou're card isnot workingWhat you'resayingmakesperfectsenseI would behappy tohelp youtodayI would behappy toanswer anyquestions aboutour cardsWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I wouldhappy totake a look atyourstatementsThank youfor beingourcustomerIunderstandyourconcernThank you fortheopportunity tohelp resolvethis issueIf you haveconcerns aboutyour balance,we can discussways to helpThat's agreatquestionThank youforcontacting uswith yourrequestI'll checkinto thisright awayWe are sorryfor theinconvenience.I understandyour concernwith the latefeeWe arehere tohelp youWe apologizeand assure youwe have takenthe steps tocorrect the errorI understandhow thiscould befrustratingWe appreciateyour businessand will behappy to helpThank youforchoosingChase!Congratulationson beingapproved forthe new cardThank you fortelling us thecircumstancesof your missedpaymentI would behappy to helpyou with apaymenttodayI'm sorryyour cardwas stolen,are you ok?

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm sorry to hear that you're card is not working
  2. What you're saying makes perfect sense
  3. I would be happy to help you today
  4. I would be happy to answer any questions about our cards
  5. We appreciate that you've had this Chase card for (however many) years...
  6. I would happy to take a look at your statements
  7. Thank you for being our customer
  8. I understand your concern
  9. Thank you for the opportunity to help resolve this issue
  10. If you have concerns about your balance, we can discuss ways to help
  11. That's a great question
  12. Thank you for contacting us with your request
  13. I'll check into this right away
  14. We are sorry for the inconvenience.
  15. I understand your concern with the late fee
  16. We are here to help you
  17. We apologize and assure you we have taken the steps to correct the error
  18. I understand how this could be frustrating
  19. We appreciate your business and will be happy to help
  20. Thank you for choosing Chase!
  21. Congratulations on being approved for the new card
  22. Thank you for telling us the circumstances of your missed payment
  23. I would be happy to help you with a payment today
  24. I'm sorry your card was stolen, are you ok?