I wouldhappy totake a look atyourstatementsIf you haveconcerns aboutyour balance,we can discussways to helpWe are sorryfor theinconvenience. Congratulationson beingapproved forthe new cardI'm sorry tohear thatyou're card isnot workingI'm sorryyour cardwas stolen,are you ok?Thank youfor beingourcustomerI understandyour concernwith the latefeeThat's agreatquestionWe arehere tohelp youI'll checkinto thisright awayWe appreciateyour businessand will behappy to helpThank you fortheopportunity tohelp resolvethis issueThank you fortelling us thecircumstancesof your missedpaymentI would behappy tohelp youtodayWhat you'resayingmakesperfectsenseI would behappy toanswer anyquestions aboutour cardsI would behappy to helpyou with apaymenttodayIunderstandyourconcernThank youforchoosingChase!Thank youforcontacting uswith yourrequestWe apologizeand assure youwe have takenthe steps tocorrect the errorWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I understandhow thiscould befrustratingI wouldhappy totake a look atyourstatementsIf you haveconcerns aboutyour balance,we can discussways to helpWe are sorryfor theinconvenience.Congratulationson beingapproved forthe new cardI'm sorry tohear thatyou're card isnot workingI'm sorryyour cardwas stolen,are you ok?Thank youfor beingourcustomerI understandyour concernwith the latefeeThat's agreatquestionWe arehere tohelp youI'll checkinto thisright awayWe appreciateyour businessand will behappy to helpThank you fortheopportunity tohelp resolvethis issueThank you fortelling us thecircumstancesof your missedpaymentI would behappy tohelp youtodayWhat you'resayingmakesperfectsenseI would behappy toanswer anyquestions aboutour cardsI would behappy to helpyou with apaymenttodayIunderstandyourconcernThank youforchoosingChase!Thank youforcontacting uswith yourrequestWe apologizeand assure youwe have takenthe steps tocorrect the errorWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I understandhow thiscould befrustrating

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I would happy to take a look at your statements
  2. If you have concerns about your balance, we can discuss ways to help
  3. We are sorry for the inconvenience.
  4. Congratulations on being approved for the new card
  5. I'm sorry to hear that you're card is not working
  6. I'm sorry your card was stolen, are you ok?
  7. Thank you for being our customer
  8. I understand your concern with the late fee
  9. That's a great question
  10. We are here to help you
  11. I'll check into this right away
  12. We appreciate your business and will be happy to help
  13. Thank you for the opportunity to help resolve this issue
  14. Thank you for telling us the circumstances of your missed payment
  15. I would be happy to help you today
  16. What you're saying makes perfect sense
  17. I would be happy to answer any questions about our cards
  18. I would be happy to help you with a payment today
  19. I understand your concern
  20. Thank you for choosing Chase!
  21. Thank you for contacting us with your request
  22. We apologize and assure you we have taken the steps to correct the error
  23. We appreciate that you've had this Chase card for (however many) years...
  24. I understand how this could be frustrating