That's agreatquestionI'm sorryyour cardwas stolen,are you ok?We arehere tohelp youI'm sorry tohear thatyou're card isnot working Congratulationson beingapproved forthe new cardWe are sorryfor theinconvenience.We apologizeand assure youwe have takenthe steps tocorrect the errorI would behappy toanswer anyquestions aboutour cardsIunderstandyourconcernI'll checkinto thisright awayThank you fortheopportunity tohelp resolvethis issueWe appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank youforchoosingChase!I wouldhappy totake a look atyourstatementsI understandyour concernwith the latefeeThank youfor beingourcustomerIf you haveconcerns aboutyour balance,we can discussways to helpWhat you'resayingmakesperfectsenseI understandhow thiscould befrustratingThank youforcontacting uswith yourrequestI would behappy to helpyou with apaymenttodayWe appreciateyour businessand will behappy to helpI would behappy tohelp youtodayThank you fortelling us thecircumstancesof your missedpaymentThat's agreatquestionI'm sorryyour cardwas stolen,are you ok?We arehere tohelp youI'm sorry tohear thatyou're card isnot workingCongratulationson beingapproved forthe new cardWe are sorryfor theinconvenience.We apologizeand assure youwe have takenthe steps tocorrect the errorI would behappy toanswer anyquestions aboutour cardsIunderstandyourconcernI'll checkinto thisright awayThank you fortheopportunity tohelp resolvethis issueWe appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank youforchoosingChase!I wouldhappy totake a look atyourstatementsI understandyour concernwith the latefeeThank youfor beingourcustomerIf you haveconcerns aboutyour balance,we can discussways to helpWhat you'resayingmakesperfectsenseI understandhow thiscould befrustratingThank youforcontacting uswith yourrequestI would behappy to helpyou with apaymenttodayWe appreciateyour businessand will behappy to helpI would behappy tohelp youtodayThank you fortelling us thecircumstancesof your missedpayment

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. That's a great question
  2. I'm sorry your card was stolen, are you ok?
  3. We are here to help you
  4. I'm sorry to hear that you're card is not working
  5. Congratulations on being approved for the new card
  6. We are sorry for the inconvenience.
  7. We apologize and assure you we have taken the steps to correct the error
  8. I would be happy to answer any questions about our cards
  9. I understand your concern
  10. I'll check into this right away
  11. Thank you for the opportunity to help resolve this issue
  12. We appreciate that you've had this Chase card for (however many) years...
  13. Thank you for choosing Chase!
  14. I would happy to take a look at your statements
  15. I understand your concern with the late fee
  16. Thank you for being our customer
  17. If you have concerns about your balance, we can discuss ways to help
  18. What you're saying makes perfect sense
  19. I understand how this could be frustrating
  20. Thank you for contacting us with your request
  21. I would be happy to help you with a payment today
  22. We appreciate your business and will be happy to help
  23. I would be happy to help you today
  24. Thank you for telling us the circumstances of your missed payment