Thank you fortelling us thecircumstancesof your missedpaymentI'm sorryyour cardwas stolen,are you ok?I understandhow thiscould befrustratingIunderstandyourconcernThat's agreatquestionI wouldhappy totake a look atyourstatementsWe are sorryfor theinconvenience.We appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank youforcontacting uswith yourrequest Congratulationson beingapproved forthe new cardI'll checkinto thisright awayI'm sorry tohear thatyou're card isnot workingWhat you'resayingmakesperfectsenseIf you haveconcerns aboutyour balance,we can discussways to helpThank you fortheopportunity tohelp resolvethis issueWe apologizeand assure youwe have takenthe steps tocorrect the errorWe appreciateyour businessand will behappy to helpI would behappy toanswer anyquestions aboutour cardsI understandyour concernwith the latefeeI would behappy tohelp youtodayThank youforchoosingChase!Thank youfor beingourcustomerI would behappy to helpyou with apaymenttodayWe arehere tohelp youThank you fortelling us thecircumstancesof your missedpaymentI'm sorryyour cardwas stolen,are you ok?I understandhow thiscould befrustratingIunderstandyourconcernThat's agreatquestionI wouldhappy totake a look atyourstatementsWe are sorryfor theinconvenience.We appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank youforcontacting uswith yourrequestCongratulationson beingapproved forthe new cardI'll checkinto thisright awayI'm sorry tohear thatyou're card isnot workingWhat you'resayingmakesperfectsenseIf you haveconcerns aboutyour balance,we can discussways to helpThank you fortheopportunity tohelp resolvethis issueWe apologizeand assure youwe have takenthe steps tocorrect the errorWe appreciateyour businessand will behappy to helpI would behappy toanswer anyquestions aboutour cardsI understandyour concernwith the latefeeI would behappy tohelp youtodayThank youforchoosingChase!Thank youfor beingourcustomerI would behappy to helpyou with apaymenttodayWe arehere tohelp you

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for telling us the circumstances of your missed payment
  2. I'm sorry your card was stolen, are you ok?
  3. I understand how this could be frustrating
  4. I understand your concern
  5. That's a great question
  6. I would happy to take a look at your statements
  7. We are sorry for the inconvenience.
  8. We appreciate that you've had this Chase card for (however many) years...
  9. Thank you for contacting us with your request
  10. Congratulations on being approved for the new card
  11. I'll check into this right away
  12. I'm sorry to hear that you're card is not working
  13. What you're saying makes perfect sense
  14. If you have concerns about your balance, we can discuss ways to help
  15. Thank you for the opportunity to help resolve this issue
  16. We apologize and assure you we have taken the steps to correct the error
  17. We appreciate your business and will be happy to help
  18. I would be happy to answer any questions about our cards
  19. I understand your concern with the late fee
  20. I would be happy to help you today
  21. Thank you for choosing Chase!
  22. Thank you for being our customer
  23. I would be happy to help you with a payment today
  24. We are here to help you