I would behappy toanswer anyquestions aboutour cardsWe appreciateyour businessand will behappy to helpI understandyour concernwith the latefee Congratulationson beingapproved forthe new cardWe apologizeand assure youwe have takenthe steps tocorrect the errorThank youforchoosingChase!If you haveconcerns aboutyour balance,we can discussways to helpI wouldhappy totake a look atyourstatementsI would behappy tohelp youtodayWe appreciatethat you've hadthis Chase cardfor (howevermany) years...IunderstandyourconcernThank youforcontacting uswith yourrequestThank you fortelling us thecircumstancesof your missedpaymentWe arehere tohelp youThank youfor beingourcustomerThat's agreatquestionI understandhow thiscould befrustratingWe are sorryfor theinconvenience.I'm sorry tohear thatyou're card isnot workingWhat you'resayingmakesperfectsenseI'm sorryyour cardwas stolen,are you ok?I'll checkinto thisright awayThank you fortheopportunity tohelp resolvethis issueI would behappy to helpyou with apaymenttodayI would behappy toanswer anyquestions aboutour cardsWe appreciateyour businessand will behappy to helpI understandyour concernwith the latefeeCongratulationson beingapproved forthe new cardWe apologizeand assure youwe have takenthe steps tocorrect the errorThank youforchoosingChase!If you haveconcerns aboutyour balance,we can discussways to helpI wouldhappy totake a look atyourstatementsI would behappy tohelp youtodayWe appreciatethat you've hadthis Chase cardfor (howevermany) years...IunderstandyourconcernThank youforcontacting uswith yourrequestThank you fortelling us thecircumstancesof your missedpaymentWe arehere tohelp youThank youfor beingourcustomerThat's agreatquestionI understandhow thiscould befrustratingWe are sorryfor theinconvenience.I'm sorry tohear thatyou're card isnot workingWhat you'resayingmakesperfectsenseI'm sorryyour cardwas stolen,are you ok?I'll checkinto thisright awayThank you fortheopportunity tohelp resolvethis issueI would behappy to helpyou with apaymenttoday

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I would be happy to answer any questions about our cards
  2. We appreciate your business and will be happy to help
  3. I understand your concern with the late fee
  4. Congratulations on being approved for the new card
  5. We apologize and assure you we have taken the steps to correct the error
  6. Thank you for choosing Chase!
  7. If you have concerns about your balance, we can discuss ways to help
  8. I would happy to take a look at your statements
  9. I would be happy to help you today
  10. We appreciate that you've had this Chase card for (however many) years...
  11. I understand your concern
  12. Thank you for contacting us with your request
  13. Thank you for telling us the circumstances of your missed payment
  14. We are here to help you
  15. Thank you for being our customer
  16. That's a great question
  17. I understand how this could be frustrating
  18. We are sorry for the inconvenience.
  19. I'm sorry to hear that you're card is not working
  20. What you're saying makes perfect sense
  21. I'm sorry your card was stolen, are you ok?
  22. I'll check into this right away
  23. Thank you for the opportunity to help resolve this issue
  24. I would be happy to help you with a payment today