Thank you fortheopportunity tohelp resolvethis issueThat's agreatquestionWe arehere tohelp youThank youforcontacting uswith yourrequestI would behappy toanswer anyquestions aboutour cardsI would behappy to helpyou with apaymenttodayWe appreciateyour businessand will behappy to helpIf you haveconcerns aboutyour balance,we can discussways to helpThank youfor beingourcustomerIunderstandyourconcernI understandhow thiscould befrustrating Congratulationson beingapproved forthe new cardI'm sorryyour cardwas stolen,are you ok?We are sorryfor theinconvenience.We apologizeand assure youwe have takenthe steps tocorrect the errorThank you fortelling us thecircumstancesof your missedpaymentI'm sorry tohear thatyou're card isnot workingWhat you'resayingmakesperfectsenseI'll checkinto thisright awayThank youforchoosingChase!I understandyour concernwith the latefeeI wouldhappy totake a look atyourstatementsWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I would behappy tohelp youtodayThank you fortheopportunity tohelp resolvethis issueThat's agreatquestionWe arehere tohelp youThank youforcontacting uswith yourrequestI would behappy toanswer anyquestions aboutour cardsI would behappy to helpyou with apaymenttodayWe appreciateyour businessand will behappy to helpIf you haveconcerns aboutyour balance,we can discussways to helpThank youfor beingourcustomerIunderstandyourconcernI understandhow thiscould befrustratingCongratulationson beingapproved forthe new cardI'm sorryyour cardwas stolen,are you ok?We are sorryfor theinconvenience.We apologizeand assure youwe have takenthe steps tocorrect the errorThank you fortelling us thecircumstancesof your missedpaymentI'm sorry tohear thatyou're card isnot workingWhat you'resayingmakesperfectsenseI'll checkinto thisright awayThank youforchoosingChase!I understandyour concernwith the latefeeI wouldhappy totake a look atyourstatementsWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I would behappy tohelp youtoday

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for the opportunity to help resolve this issue
  2. That's a great question
  3. We are here to help you
  4. Thank you for contacting us with your request
  5. I would be happy to answer any questions about our cards
  6. I would be happy to help you with a payment today
  7. We appreciate your business and will be happy to help
  8. If you have concerns about your balance, we can discuss ways to help
  9. Thank you for being our customer
  10. I understand your concern
  11. I understand how this could be frustrating
  12. Congratulations on being approved for the new card
  13. I'm sorry your card was stolen, are you ok?
  14. We are sorry for the inconvenience.
  15. We apologize and assure you we have taken the steps to correct the error
  16. Thank you for telling us the circumstances of your missed payment
  17. I'm sorry to hear that you're card is not working
  18. What you're saying makes perfect sense
  19. I'll check into this right away
  20. Thank you for choosing Chase!
  21. I understand your concern with the late fee
  22. I would happy to take a look at your statements
  23. We appreciate that you've had this Chase card for (however many) years...
  24. I would be happy to help you today