We appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank you fortelling us thecircumstancesof your missedpayment Thank youforchoosingChase!I'm sorry tohear thatyou're card isnot workingThat's agreatquestionI would behappy tohelp youtodayThank youforcontacting uswith yourrequestI would behappy to helpyou with apaymenttodayIunderstandyourconcernI'm sorryyour cardwas stolen,are you ok?I understandhow thiscould befrustratingWe are sorryfor theinconvenience.I would behappy toanswer anyquestions aboutour cardsI wouldhappy totake a look atyourstatementsWe apologizeand assure youwe have takenthe steps tocorrect the errorI'll checkinto thisright awayWe appreciateyour businessand will behappy to helpThank you fortheopportunity tohelp resolvethis issueIf you haveconcerns aboutyour balance,we can discussways to helpThank youfor beingourcustomerWe arehere tohelp youCongratulationson beingapproved forthe new cardWhat you'resayingmakesperfectsenseI understandyour concernwith the latefeeWe appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank you fortelling us thecircumstancesof your missedpaymentThank youforchoosingChase!I'm sorry tohear thatyou're card isnot workingThat's agreatquestionI would behappy tohelp youtodayThank youforcontacting uswith yourrequestI would behappy to helpyou with apaymenttodayIunderstandyourconcernI'm sorryyour cardwas stolen,are you ok?I understandhow thiscould befrustratingWe are sorryfor theinconvenience.I would behappy toanswer anyquestions aboutour cardsI wouldhappy totake a look atyourstatementsWe apologizeand assure youwe have takenthe steps tocorrect the errorI'll checkinto thisright awayWe appreciateyour businessand will behappy to helpThank you fortheopportunity tohelp resolvethis issueIf you haveconcerns aboutyour balance,we can discussways to helpThank youfor beingourcustomerWe arehere tohelp youCongratulationson beingapproved forthe new cardWhat you'resayingmakesperfectsenseI understandyour concernwith the latefee

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We appreciate that you've had this Chase card for (however many) years...
  2. Thank you for telling us the circumstances of your missed payment
  3. Thank you for choosing Chase!
  4. I'm sorry to hear that you're card is not working
  5. That's a great question
  6. I would be happy to help you today
  7. Thank you for contacting us with your request
  8. I would be happy to help you with a payment today
  9. I understand your concern
  10. I'm sorry your card was stolen, are you ok?
  11. I understand how this could be frustrating
  12. We are sorry for the inconvenience.
  13. I would be happy to answer any questions about our cards
  14. I would happy to take a look at your statements
  15. We apologize and assure you we have taken the steps to correct the error
  16. I'll check into this right away
  17. We appreciate your business and will be happy to help
  18. Thank you for the opportunity to help resolve this issue
  19. If you have concerns about your balance, we can discuss ways to help
  20. Thank you for being our customer
  21. We are here to help you
  22. Congratulations on being approved for the new card
  23. What you're saying makes perfect sense
  24. I understand your concern with the late fee