IunderstandyourconcernThat's agreatquestionThank youforcontacting uswith yourrequestWe arehere tohelp youI would behappy to helpyou with apaymenttodayI would behappy toanswer anyquestions aboutour cards Congratulationson beingapproved forthe new cardI understandhow thiscould befrustratingI wouldhappy totake a look atyourstatementsWe appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank youfor beingourcustomerWe are sorryfor theinconvenience.If you haveconcerns aboutyour balance,we can discussways to helpI'm sorry tohear thatyou're card isnot workingThank youforchoosingChase!I understandyour concernwith the latefeeThank you fortelling us thecircumstancesof your missedpaymentI'll checkinto thisright awayWe apologizeand assure youwe have takenthe steps tocorrect the errorWe appreciateyour businessand will behappy to helpThank you fortheopportunity tohelp resolvethis issueI would behappy tohelp youtodayI'm sorryyour cardwas stolen,are you ok?What you'resayingmakesperfectsenseIunderstandyourconcernThat's agreatquestionThank youforcontacting uswith yourrequestWe arehere tohelp youI would behappy to helpyou with apaymenttodayI would behappy toanswer anyquestions aboutour cardsCongratulationson beingapproved forthe new cardI understandhow thiscould befrustratingI wouldhappy totake a look atyourstatementsWe appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank youfor beingourcustomerWe are sorryfor theinconvenience.If you haveconcerns aboutyour balance,we can discussways to helpI'm sorry tohear thatyou're card isnot workingThank youforchoosingChase!I understandyour concernwith the latefeeThank you fortelling us thecircumstancesof your missedpaymentI'll checkinto thisright awayWe apologizeand assure youwe have takenthe steps tocorrect the errorWe appreciateyour businessand will behappy to helpThank you fortheopportunity tohelp resolvethis issueI would behappy tohelp youtodayI'm sorryyour cardwas stolen,are you ok?What you'resayingmakesperfectsense

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand your concern
  2. That's a great question
  3. Thank you for contacting us with your request
  4. We are here to help you
  5. I would be happy to help you with a payment today
  6. I would be happy to answer any questions about our cards
  7. Congratulations on being approved for the new card
  8. I understand how this could be frustrating
  9. I would happy to take a look at your statements
  10. We appreciate that you've had this Chase card for (however many) years...
  11. Thank you for being our customer
  12. We are sorry for the inconvenience.
  13. If you have concerns about your balance, we can discuss ways to help
  14. I'm sorry to hear that you're card is not working
  15. Thank you for choosing Chase!
  16. I understand your concern with the late fee
  17. Thank you for telling us the circumstances of your missed payment
  18. I'll check into this right away
  19. We apologize and assure you we have taken the steps to correct the error
  20. We appreciate your business and will be happy to help
  21. Thank you for the opportunity to help resolve this issue
  22. I would be happy to help you today
  23. I'm sorry your card was stolen, are you ok?
  24. What you're saying makes perfect sense