We appreciateyour businessand will behappy to helpThank you fortelling us thecircumstancesof your missedpaymentIunderstandyourconcernWhat you'resayingmakesperfectsenseI'm sorryyour cardwas stolen,are you ok?That's agreatquestionThank youforcontacting uswith yourrequestWe are sorryfor theinconvenience.I would behappy toanswer anyquestions aboutour cardsI wouldhappy totake a look atyourstatementsThank you fortheopportunity tohelp resolvethis issue I would behappy tohelp youtodayWe arehere tohelp youI would behappy to helpyou with apaymenttodayI understandhow thiscould befrustratingThank youforchoosingChase!Thank youfor beingourcustomerCongratulationson beingapproved forthe new cardI'll checkinto thisright awayI understandyour concernwith the latefeeWe apologizeand assure youwe have takenthe steps tocorrect the errorWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I'm sorry tohear thatyou're card isnot workingIf you haveconcerns aboutyour balance,we can discussways to helpWe appreciateyour businessand will behappy to helpThank you fortelling us thecircumstancesof your missedpaymentIunderstandyourconcernWhat you'resayingmakesperfectsenseI'm sorryyour cardwas stolen,are you ok?That's agreatquestionThank youforcontacting uswith yourrequestWe are sorryfor theinconvenience.I would behappy toanswer anyquestions aboutour cardsI wouldhappy totake a look atyourstatementsThank you fortheopportunity tohelp resolvethis issueI would behappy tohelp youtodayWe arehere tohelp youI would behappy to helpyou with apaymenttodayI understandhow thiscould befrustratingThank youforchoosingChase!Thank youfor beingourcustomerCongratulationson beingapproved forthe new cardI'll checkinto thisright awayI understandyour concernwith the latefeeWe apologizeand assure youwe have takenthe steps tocorrect the errorWe appreciatethat you've hadthis Chase cardfor (howevermany) years...I'm sorry tohear thatyou're card isnot workingIf you haveconcerns aboutyour balance,we can discussways to help

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We appreciate your business and will be happy to help
  2. Thank you for telling us the circumstances of your missed payment
  3. I understand your concern
  4. What you're saying makes perfect sense
  5. I'm sorry your card was stolen, are you ok?
  6. That's a great question
  7. Thank you for contacting us with your request
  8. We are sorry for the inconvenience.
  9. I would be happy to answer any questions about our cards
  10. I would happy to take a look at your statements
  11. Thank you for the opportunity to help resolve this issue
  12. I would be happy to help you today
  13. We are here to help you
  14. I would be happy to help you with a payment today
  15. I understand how this could be frustrating
  16. Thank you for choosing Chase!
  17. Thank you for being our customer
  18. Congratulations on being approved for the new card
  19. I'll check into this right away
  20. I understand your concern with the late fee
  21. We apologize and assure you we have taken the steps to correct the error
  22. We appreciate that you've had this Chase card for (however many) years...
  23. I'm sorry to hear that you're card is not working
  24. If you have concerns about your balance, we can discuss ways to help