I'll checkinto thisright awayIunderstandyourconcernThank you fortelling us thecircumstancesof your missedpaymentI would behappy toanswer anyquestions aboutour cardsIf you haveconcerns aboutyour balance,we can discussways to helpWe apologizeand assure youwe have takenthe steps tocorrect the errorI understandyour concernwith the latefeeWe are sorryfor theinconvenience.We arehere tohelp you Congratulationson beingapproved forthe new cardI wouldhappy totake a look atyourstatementsWhat you'resayingmakesperfectsenseThank youfor beingourcustomerI'm sorryyour cardwas stolen,are you ok?I would behappy tohelp youtodayThank you fortheopportunity tohelp resolvethis issueI would behappy to helpyou with apaymenttodayWe appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank youforchoosingChase!Thank youforcontacting uswith yourrequestI'm sorry tohear thatyou're card isnot workingI understandhow thiscould befrustratingThat's agreatquestionWe appreciateyour businessand will behappy to helpI'll checkinto thisright awayIunderstandyourconcernThank you fortelling us thecircumstancesof your missedpaymentI would behappy toanswer anyquestions aboutour cardsIf you haveconcerns aboutyour balance,we can discussways to helpWe apologizeand assure youwe have takenthe steps tocorrect the errorI understandyour concernwith the latefeeWe are sorryfor theinconvenience.We arehere tohelp youCongratulationson beingapproved forthe new cardI wouldhappy totake a look atyourstatementsWhat you'resayingmakesperfectsenseThank youfor beingourcustomerI'm sorryyour cardwas stolen,are you ok?I would behappy tohelp youtodayThank you fortheopportunity tohelp resolvethis issueI would behappy to helpyou with apaymenttodayWe appreciatethat you've hadthis Chase cardfor (howevermany) years...Thank youforchoosingChase!Thank youforcontacting uswith yourrequestI'm sorry tohear thatyou're card isnot workingI understandhow thiscould befrustratingThat's agreatquestionWe appreciateyour businessand will behappy to help

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'll check into this right away
  2. I understand your concern
  3. Thank you for telling us the circumstances of your missed payment
  4. I would be happy to answer any questions about our cards
  5. If you have concerns about your balance, we can discuss ways to help
  6. We apologize and assure you we have taken the steps to correct the error
  7. I understand your concern with the late fee
  8. We are sorry for the inconvenience.
  9. We are here to help you
  10. Congratulations on being approved for the new card
  11. I would happy to take a look at your statements
  12. What you're saying makes perfect sense
  13. Thank you for being our customer
  14. I'm sorry your card was stolen, are you ok?
  15. I would be happy to help you today
  16. Thank you for the opportunity to help resolve this issue
  17. I would be happy to help you with a payment today
  18. We appreciate that you've had this Chase card for (however many) years...
  19. Thank you for choosing Chase!
  20. Thank you for contacting us with your request
  21. I'm sorry to hear that you're card is not working
  22. I understand how this could be frustrating
  23. That's a great question
  24. We appreciate your business and will be happy to help