Said ‘Goodmorning inthe teamchat!’Helped anagent onthe helplineSet up newbillingmethod withcardinformationConserveda policyEmailed a change of beneficiary formDiscussedDividendsCustomerthankedyou byname!Emailedan onlineaccountset upCustomer says “Trust- Stage”Customeris from IowaTransferreda customerto salesDeescalateda callerTalked tosomeonethat isverbal authCustomeris fromFloridaProcessed a loan requestUpdatedanaddressOfferedthesurveySent apolicysummaryCheckedOLRRNotesReviewedcurrentcoveragePromotedthe onlinewebsiteSpoketo aspouseWentreadyright aftera callSomeone asks about weatherSaid ‘Goodmorning inthe teamchat!’Helped anagent onthe helplineSet up newbillingmethod withcardinformationConserveda policyEmailed a change of beneficiary formDiscussedDividendsCustomerthankedyou byname!Emailedan onlineaccountset upCustomer says “Trust- Stage”Customeris from IowaTransferreda customerto salesDeescalateda callerTalked tosomeonethat isverbal authCustomeris fromFloridaProcessed a loan requestUpdatedanaddressOfferedthesurveySent apolicysummaryCheckedOLRRNotesReviewedcurrentcoveragePromotedthe onlinewebsiteSpoketo aspouseWentreadyright aftera callSomeone asks about weather

Agent Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said ‘Good morning in the team chat!’
  2. Helped an agent on the help line
  3. Set up new billing method with card information
  4. Conserved a policy
  5. Emailed a change of beneficiary form
  6. Discussed Dividends
  7. Customer thanked you by name!
  8. Emailed an online account set up
  9. Customer says “Trust- Stage”
  10. Customer is from Iowa
  11. Transferred a customer to sales
  12. Deescalated a caller
  13. Talked to someone that is verbal auth
  14. Customer is from Florida
  15. Processed a loan request
  16. Updated an address
  17. Offered the survey
  18. Sent a policy summary
  19. Checked OLRR Notes
  20. Reviewed current coverage
  21. Promoted the online website
  22. Spoke to a spouse
  23. Went ready right after a call
  24. Someone asks about weather