CHEERFUL SURGERY WRAP UP INSURANCE CARD INFECTIOUS DISEASE NEWSLETTER INBOUND CNPA GASTROENTEROLOGY NEPHROLOGY NEUROLOGY AHT ORDERS TO SCHEDULE TEAM OUTBOUND SUPERVISOR AUTHORIZATION PATIENT PORTAL FRIENDLY “Is there anything else I can help with?” WORKLIST WAITLIST GUIDELINES ACCURATE INFORMATION De- escalation PCP EARLY ARRIVAL INTERRUPTION ADDITIONAL NEEDS MANAGER CONTACT CENTER PHREESIA DIRECTOR VOICE QUALITY IMMUNOLOGY GYN RHEUMATOLOGY ENT PRESS GANEY Active Listening BREAK ALLERGY PARENTAL CONSENT GOLDBERG NUTRITION TRANSFER CARDIOLOGY BEAR QUEUE QA/QM Core values REFERRAL APPOINTMENT ENDOCRINOLOGY Tone AFTER CALL WORK READY DASHBOARD LUNCH KPI CLEAR COMMUNIATION Empathy Demographic verification CLINIC LIST OF MEDICATIONS REFERRAL MANAGEMENT DISCHARGE CERNER ORTHOPEDICS HEMATOLOGY First Call Resolution FIVE9 GENETICS ID DERMATOLOGY LIAISON OPHTHALMOLOGY CHILDREN'S NATIONAL HOSPITAL IDEAL UROLOGY MEETING Scorecard PULMONARY STANDARDIZATION Probing questions CHEERFUL SURGERY WRAP UP INSURANCE CARD INFECTIOUS DISEASE NEWSLETTER INBOUND CNPA GASTROENTEROLOGY NEPHROLOGY NEUROLOGY AHT ORDERS TO SCHEDULE TEAM OUTBOUND SUPERVISOR AUTHORIZATION PATIENT PORTAL FRIENDLY “Is there anything else I can help with?” WORKLIST WAITLIST GUIDELINES ACCURATE INFORMATION De- escalation PCP EARLY ARRIVAL INTERRUPTION ADDITIONAL NEEDS MANAGER CONTACT CENTER PHREESIA DIRECTOR VOICE QUALITY IMMUNOLOGY GYN RHEUMATOLOGY ENT PRESS GANEY Active Listening BREAK ALLERGY PARENTAL CONSENT GOLDBERG NUTRITION TRANSFER CARDIOLOGY BEAR QUEUE QA/QM Core values REFERRAL APPOINTMENT ENDOCRINOLOGY Tone AFTER CALL WORK READY DASHBOARD LUNCH KPI CLEAR COMMUNIATION Empathy Demographic verification CLINIC LIST OF MEDICATIONS REFERRAL MANAGEMENT DISCHARGE CERNER ORTHOPEDICS HEMATOLOGY First Call Resolution FIVE9 GENETICS ID DERMATOLOGY LIAISON OPHTHALMOLOGY CHILDREN'S NATIONAL HOSPITAL IDEAL UROLOGY MEETING Scorecard PULMONARY STANDARDIZATION Probing questions
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CHEERFUL
SURGERY
WRAP UP
INSURANCE CARD
INFECTIOUS DISEASE
NEWSLETTER
INBOUND
CNPA
GASTROENTEROLOGY
NEPHROLOGY
NEUROLOGY
AHT
ORDERS TO SCHEDULE
TEAM
OUTBOUND
SUPERVISOR
AUTHORIZATION
PATIENT PORTAL
FRIENDLY
“Is there anything else I can help with?”
WORKLIST
WAITLIST
GUIDELINES
ACCURATE INFORMATION
De-escalation
PCP
EARLY ARRIVAL
INTERRUPTION
ADDITIONAL NEEDS
MANAGER
CONTACT CENTER
PHREESIA
DIRECTOR
VOICE QUALITY
IMMUNOLOGY
GYN
RHEUMATOLOGY
ENT
PRESS GANEY
Active Listening
BREAK
ALLERGY
PARENTAL CONSENT
GOLDBERG
NUTRITION
TRANSFER
CARDIOLOGY
BEAR
QUEUE
QA/QM
Core values
REFERRAL
APPOINTMENT
ENDOCRINOLOGY
Tone
AFTER CALL WORK
READY
DASHBOARD
LUNCH
KPI
CLEAR COMMUNIATION
Empathy
Demographic verification
CLINIC
LIST OF MEDICATIONS
REFERRAL MANAGEMENT
DISCHARGE
CERNER
ORTHOPEDICS
HEMATOLOGY
First Call Resolution
FIVE9
GENETICS
ID
DERMATOLOGY
LIAISON
OPHTHALMOLOGY
CHILDREN'S NATIONAL HOSPITAL
IDEAL
UROLOGY
MEETING
Scorecard
PULMONARY
STANDARDIZATION
Probing questions