60% orhigherBPlus95% CalldispositionHoldless than100 secs30% orhigherRCTP30bookingsor higherNo flex orunplannedPTOBelow1000secs ATT85 orhigherQA90% CrestaAutosummary90% orhigherGSAT70% orhigherCFT43%ConversionSurvey withgoodcommenttowardsagent90%BalancescorecardHEbookings60% CrestaperformanceNoautozeroAHTbelow11005bookingsa dayBest call:PersonalitytypesNooveragesACW 30secs andunderLess than100minutesWorkload3suitesbooked60% orhigherBPlus95% CalldispositionHoldless than100 secs30% orhigherRCTP30bookingsor higherNo flex orunplannedPTOBelow1000secs ATT85 orhigherQA90% CrestaAutosummary90% orhigherGSAT70% orhigherCFT43%ConversionSurvey withgoodcommenttowardsagent90%BalancescorecardHEbookings60% CrestaperformanceNoautozeroAHTbelow11005bookingsa dayBest call:PersonalitytypesNooveragesACW 30secs andunderLess than100minutesWorkload3suitesbooked

Ultimate Abby's April Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 60% or higher BPlus
  2. 95% Call disposition
  3. Hold less than 100 secs
  4. 30% or higher RCTP
  5. 30 bookings or higher
  6. No flex or unplanned PTO
  7. Below 1000 secs ATT
  8. 85 or higher QA
  9. 90% Cresta Autosummary
  10. 90% or higher GSAT
  11. 70% or higher CFT
  12. 43% Conversion
  13. Survey with good comment towards agent
  14. 90% Balance scorecard
  15. HE bookings
  16. 60% Cresta performance
  17. No autozero
  18. AHT below 1100
  19. 5 bookings a day
  20. Best call: Personality types
  21. No overages
  22. ACW 30 secs and under
  23. Less than 100 minutes Workload
  24. 3 suites booked