Wentreadyright aftera callSaidGoodmorningin chatSent apolicysummaryCustomeris fromFloridaSomeoneasksaboutweatherCustomerthankedyou byname!Emailedan onlineaccountset upUpdatedanaddressSpoketo aspouseReviewedcurrentcoverageDiscussedDividendsCustomeris fromIowaConserveda policyProcesseda loanrequestTransferreda customerto salesCustomersays“Trust-Stage”Helped anagent onthe helplineOfferedthesurveyPromotedthe onlinewebsiteEmailed achange ofbeneficiaryformDeescalateda callerSet up newbillingmethod withcardinformationCheckedOLRRNotesTalked tosomeonethat isverbal authWentreadyright aftera callSaidGoodmorningin chatSent apolicysummaryCustomeris fromFloridaSomeoneasksaboutweatherCustomerthankedyou byname!Emailedan onlineaccountset upUpdatedanaddressSpoketo aspouseReviewedcurrentcoverageDiscussedDividendsCustomeris fromIowaConserveda policyProcesseda loanrequestTransferreda customerto salesCustomersays“Trust-Stage”Helped anagent onthe helplineOfferedthesurveyPromotedthe onlinewebsiteEmailed achange ofbeneficiaryformDeescalateda callerSet up newbillingmethod withcardinformationCheckedOLRRNotesTalked tosomeonethat isverbal auth

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Went ready right after a call
  2. Said Good morning in chat
  3. Sent a policy summary
  4. Customer is from Florida
  5. Someone asks about weather
  6. Customer thanked you by name!
  7. Emailed an online account set up
  8. Updated an address
  9. Spoke to a spouse
  10. Reviewed current coverage
  11. Discussed Dividends
  12. Customer is from Iowa
  13. Conserved a policy
  14. Processed a loan request
  15. Transferred a customer to sales
  16. Customer says “Trust-Stage”
  17. Helped an agent on the help line
  18. Offered the survey
  19. Promoted the online website
  20. Emailed a change of beneficiary form
  21. Deescalated a caller
  22. Set up new billing method with card information
  23. Checked OLRR Notes
  24. Talked to someone that is verbal auth