IncorrectDOBgiven byparentPatientasks foryou bynamePrinterissuesPatientneedsmeds filledimmediatelyPatient hasnewinsurancebut no cardPatientmore than10 minuteslateGreenwater thatGarydrankPatientsphone isat fullvolumePatient insistson speaking toDr.? becausehe/she knowsthemNoShowPatientshows upon thewrong dayI spoke toX and theytold me tocome upPatient cutsyou off with"Nothing haschanged"StolenPensWalks pastyour baythen comesback slowly"It'surgent"(it's noturgent)PatientcomplimentsyouTheoversharingpatientPatientputs youon holdWalk-insduringbusiesttimeMinorcomingin aloneForgot towater theplantsPatientbrings entirefamily toappointmentPatientcalls backmultipletimesJoycetransferringcalls towrongdepartmentDuplicatechartsituationStares atyou whileyou’re onthe phone"Canyou justbill me?"Patientasks forcertain TVchannelIncorrectDOBgiven byparentPatientasks foryou bynamePrinterissuesPatientneedsmeds filledimmediatelyPatient hasnewinsurancebut no cardPatientmore than10 minuteslateGreenwater thatGarydrankPatientsphone isat fullvolumePatient insistson speaking toDr.? becausehe/she knowsthemNoShowPatientshows upon thewrong dayI spoke toX and theytold me tocome upPatient cutsyou off with"Nothing haschanged"StolenPensWalks pastyour baythen comesback slowly"It'surgent"(it's noturgent)PatientcomplimentsyouTheoversharingpatientPatientputs youon holdWalk-insduringbusiesttimeMinorcomingin aloneForgot towater theplantsPatientbrings entirefamily toappointmentPatientcalls backmultipletimesJoycetransferringcalls towrongdepartmentDuplicatechartsituationStares atyou whileyou’re onthe phone"Canyou justbill me?"Patientasks forcertain TVchannel

Reception - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Incorrect DOB given by parent
  2. Patient asks for you by name
  3. Printer issues
  4. Patient needs meds filled immediately
  5. Patient has new insurance but no card
  6. Patient more than 10 minutes late
  7. Green water that Gary drank
  8. Patients phone is at full volume
  9. Patient insists on speaking to Dr.? because he/she knows them
  10. No Show
  11. Patient shows up on the wrong day
  12. I spoke to X and they told me to come up
  13. Patient cuts you off with "Nothing has changed"
  14. Stolen Pens
  15. Walks past your bay then comes back slowly
  16. "It's urgent" (it's not urgent)
  17. Patient compliments you
  18. The oversharing patient
  19. Patient puts you on hold
  20. Walk-ins during busiest time
  21. Minor coming in alone
  22. Forgot to water the plants
  23. Patient brings entire family to appointment
  24. Patient calls back multiple times
  25. Joyce transferring calls to wrong department
  26. Duplicate chart situation
  27. Stares at you while you’re on the phone
  28. "Can you just bill me?"
  29. Patient asks for certain TV channel