(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Walk-ins during busiest time
Patient calls back multiple times
Patient brings entire family to appointment
"It's urgent" (it's not urgent)
"Can you just bill me?"
Patient shows up on the wrong day
I spoke to X and they told me to come up
Patient needs meds filled immediately
Duplicate chart situation
Forgot to water the plants
Stolen Pens
Patient asks for you by name
No Show
Minor coming in alone
Patient has new insurance but no card
Incorrect DOB given by parent
The oversharing patient
Patients phone is at full volume
Patient puts you on hold
Joyce transferring calls to wrong department
Stares at you while you’re on the phone
Patient compliments you
Patient cuts you off with "Nothing has changed"
Patient more than 10 minutes late
Patient asks for certain TV channel
Green water that Gary drank
Walks past your bay then comes back slowly
Patient insists on speaking to Dr.? because he/she knows them
