Patientputs youon holdPatientasks forcertain TVchannelPatientasks foryou bynamePatientbrings entirefamily toappointmentStares atyou whileyou’re onthe phoneMinorcomingin aloneTheoversharingpatientI spoke toX and theytold me tocome upDuplicatechartsituationJoycetransferringcalls towrongdepartmentPatientmore than10 minuteslate"It'surgent"(it's noturgent)Greenwater thatGarydrankPatient hasnewinsurancebut no cardPatientshows upon thewrong dayPatientsphone isat fullvolumePatient insistson speaking toDr.? becausehe/she knowsthemStolenPensWalk-insduringbusiesttimePatient cutsyou off with"Nothing haschanged"NoShowPrinterissuesWalks pastyour baythen comesback slowlyForgot towater theplantsPatientneedsmeds filledimmediatelyPatientcalls backmultipletimes"Canyou justbill me?"IncorrectDOBgiven byparentPatientcomplimentsyouPatientputs youon holdPatientasks forcertain TVchannelPatientasks foryou bynamePatientbrings entirefamily toappointmentStares atyou whileyou’re onthe phoneMinorcomingin aloneTheoversharingpatientI spoke toX and theytold me tocome upDuplicatechartsituationJoycetransferringcalls towrongdepartmentPatientmore than10 minuteslate"It'surgent"(it's noturgent)Greenwater thatGarydrankPatient hasnewinsurancebut no cardPatientshows upon thewrong dayPatientsphone isat fullvolumePatient insistson speaking toDr.? becausehe/she knowsthemStolenPensWalk-insduringbusiesttimePatient cutsyou off with"Nothing haschanged"NoShowPrinterissuesWalks pastyour baythen comesback slowlyForgot towater theplantsPatientneedsmeds filledimmediatelyPatientcalls backmultipletimes"Canyou justbill me?"IncorrectDOBgiven byparentPatientcomplimentsyou

Reception - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient puts you on hold
  2. Patient asks for certain TV channel
  3. Patient asks for you by name
  4. Patient brings entire family to appointment
  5. Stares at you while you’re on the phone
  6. Minor coming in alone
  7. The oversharing patient
  8. I spoke to X and they told me to come up
  9. Duplicate chart situation
  10. Joyce transferring calls to wrong department
  11. Patient more than 10 minutes late
  12. "It's urgent" (it's not urgent)
  13. Green water that Gary drank
  14. Patient has new insurance but no card
  15. Patient shows up on the wrong day
  16. Patients phone is at full volume
  17. Patient insists on speaking to Dr.? because he/she knows them
  18. Stolen Pens
  19. Walk-ins during busiest time
  20. Patient cuts you off with "Nothing has changed"
  21. No Show
  22. Printer issues
  23. Walks past your bay then comes back slowly
  24. Forgot to water the plants
  25. Patient needs meds filled immediately
  26. Patient calls back multiple times
  27. "Can you just bill me?"
  28. Incorrect DOB given by parent
  29. Patient compliments you