Duplicate chart situation Patient brings entire family to appointment Patient insists on speaking to Dr.? because he/she knows them The oversharing patient Printer issues Walk-ins during busiest time Stolen Pens Patient needs meds filled immediately Stares at you while you’re on the phone Patient asks for you by name Patient compliments you Patient puts you on hold Minor coming in alone No Show Incorrect DOB given by parent Walks past your bay then comes back slowly Green water that Gary drank I spoke to X and they told me to come up Patient calls back multiple times "It's urgent" (it's not urgent) Patient cuts you off with "Nothing has changed" Joyce transferring calls to wrong department Patient more than 10 minutes late Patient has new insurance but no card Forgot to water the plants "Can you just bill me?" Patient shows up on the wrong day Patients phone is at full volume Patient asks for certain TV channel Duplicate chart situation Patient brings entire family to appointment Patient insists on speaking to Dr.? because he/she knows them The oversharing patient Printer issues Walk-ins during busiest time Stolen Pens Patient needs meds filled immediately Stares at you while you’re on the phone Patient asks for you by name Patient compliments you Patient puts you on hold Minor coming in alone No Show Incorrect DOB given by parent Walks past your bay then comes back slowly Green water that Gary drank I spoke to X and they told me to come up Patient calls back multiple times "It's urgent" (it's not urgent) Patient cuts you off with "Nothing has changed" Joyce transferring calls to wrong department Patient more than 10 minutes late Patient has new insurance but no card Forgot to water the plants "Can you just bill me?" Patient shows up on the wrong day Patients phone is at full volume Patient asks for certain TV channel
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Duplicate chart situation
Patient brings entire family to appointment
Patient insists on speaking to Dr.? because he/she knows them
The oversharing patient
Printer issues
Walk-ins during busiest time
Stolen Pens
Patient needs meds filled immediately
Stares at you while you’re on the phone
Patient asks for you by name
Patient compliments you
Patient puts you on hold
Minor coming in alone
No Show
Incorrect DOB given by parent
Walks past your bay then comes back slowly
Green water that Gary drank
I spoke to X and they told me to come up
Patient calls back multiple times
"It's urgent" (it's not urgent)
Patient cuts you off with "Nothing has changed"
Joyce transferring calls to wrong department
Patient more than 10 minutes late
Patient has new insurance but no card
Forgot to water the plants
"Can you just bill me?"
Patient shows up on the wrong day
Patients phone is at full volume
Patient asks for certain TV channel