PrinterissuesPatientputs youon holdPatientasks foryou bynameStares atyou whileyou’re onthe phoneWalks pastyour baythen comesback slowlyPatient cutsyou off with"Nothing haschanged"I spoke toX and theytold me tocome upPatientsphone isat fullvolumeNoShowMinorcomingin aloneTheoversharingpatient"It'surgent"(it's noturgent)IncorrectDOBgiven byparentPatientneedsmeds filledimmediatelyPatientcomplimentsyouJoycetransferringcalls towrongdepartmentDuplicatechartsituationPatient insistson speaking toDr.? becausehe/she knowsthemPatientcalls backmultipletimesPatientshows upon thewrong dayStolenPensPatientmore than10 minuteslate"Canyou justbill me?"Greenwater thatGarydrankPatient hasnewinsurancebut no cardWalk-insduringbusiesttimePatientasks forcertain TVchannelPatientbrings entirefamily toappointmentForgot towater theplantsPrinterissuesPatientputs youon holdPatientasks foryou bynameStares atyou whileyou’re onthe phoneWalks pastyour baythen comesback slowlyPatient cutsyou off with"Nothing haschanged"I spoke toX and theytold me tocome upPatientsphone isat fullvolumeNoShowMinorcomingin aloneTheoversharingpatient"It'surgent"(it's noturgent)IncorrectDOBgiven byparentPatientneedsmeds filledimmediatelyPatientcomplimentsyouJoycetransferringcalls towrongdepartmentDuplicatechartsituationPatient insistson speaking toDr.? becausehe/she knowsthemPatientcalls backmultipletimesPatientshows upon thewrong dayStolenPensPatientmore than10 minuteslate"Canyou justbill me?"Greenwater thatGarydrankPatient hasnewinsurancebut no cardWalk-insduringbusiesttimePatientasks forcertain TVchannelPatientbrings entirefamily toappointmentForgot towater theplants

Reception - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Printer issues
  2. Patient puts you on hold
  3. Patient asks for you by name
  4. Stares at you while you’re on the phone
  5. Walks past your bay then comes back slowly
  6. Patient cuts you off with "Nothing has changed"
  7. I spoke to X and they told me to come up
  8. Patients phone is at full volume
  9. No Show
  10. Minor coming in alone
  11. The oversharing patient
  12. "It's urgent" (it's not urgent)
  13. Incorrect DOB given by parent
  14. Patient needs meds filled immediately
  15. Patient compliments you
  16. Joyce transferring calls to wrong department
  17. Duplicate chart situation
  18. Patient insists on speaking to Dr.? because he/she knows them
  19. Patient calls back multiple times
  20. Patient shows up on the wrong day
  21. Stolen Pens
  22. Patient more than 10 minutes late
  23. "Can you just bill me?"
  24. Green water that Gary drank
  25. Patient has new insurance but no card
  26. Walk-ins during busiest time
  27. Patient asks for certain TV channel
  28. Patient brings entire family to appointment
  29. Forgot to water the plants