TheoversharingpatientPatientmore than10 minuteslatePatient cutsyou off with"Nothing haschanged"Patient insistson speaking toDr.? becausehe/she knowsthemPatient hasnewinsurancebut no cardPatientbrings entirefamily toappointmentPatientcalls backmultipletimesDuplicatechartsituationPatientputs youon holdPrinterissuesPatientneedsmeds filledimmediately"Canyou justbill me?""It'surgent"(it's noturgent)Patientsphone isat fullvolumeIncorrectDOBgiven byparentStolenPensWalks pastyour baythen comesback slowlyPatientasks forcertain TVchannelForgot towater theplantsGreenwater thatGarydrankJoycetransferringcalls towrongdepartmentNoShowPatientasks foryou bynameMinorcomingin alonePatientcomplimentsyouPatientshows upon thewrong dayWalk-insduringbusiesttimeStares atyou whileyou’re onthe phoneI spoke toX and theytold me tocome upTheoversharingpatientPatientmore than10 minuteslatePatient cutsyou off with"Nothing haschanged"Patient insistson speaking toDr.? becausehe/she knowsthemPatient hasnewinsurancebut no cardPatientbrings entirefamily toappointmentPatientcalls backmultipletimesDuplicatechartsituationPatientputs youon holdPrinterissuesPatientneedsmeds filledimmediately"Canyou justbill me?""It'surgent"(it's noturgent)Patientsphone isat fullvolumeIncorrectDOBgiven byparentStolenPensWalks pastyour baythen comesback slowlyPatientasks forcertain TVchannelForgot towater theplantsGreenwater thatGarydrankJoycetransferringcalls towrongdepartmentNoShowPatientasks foryou bynameMinorcomingin alonePatientcomplimentsyouPatientshows upon thewrong dayWalk-insduringbusiesttimeStares atyou whileyou’re onthe phoneI spoke toX and theytold me tocome up

Reception - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The oversharing patient
  2. Patient more than 10 minutes late
  3. Patient cuts you off with "Nothing has changed"
  4. Patient insists on speaking to Dr.? because he/she knows them
  5. Patient has new insurance but no card
  6. Patient brings entire family to appointment
  7. Patient calls back multiple times
  8. Duplicate chart situation
  9. Patient puts you on hold
  10. Printer issues
  11. Patient needs meds filled immediately
  12. "Can you just bill me?"
  13. "It's urgent" (it's not urgent)
  14. Patients phone is at full volume
  15. Incorrect DOB given by parent
  16. Stolen Pens
  17. Walks past your bay then comes back slowly
  18. Patient asks for certain TV channel
  19. Forgot to water the plants
  20. Green water that Gary drank
  21. Joyce transferring calls to wrong department
  22. No Show
  23. Patient asks for you by name
  24. Minor coming in alone
  25. Patient compliments you
  26. Patient shows up on the wrong day
  27. Walk-ins during busiest time
  28. Stares at you while you’re on the phone
  29. I spoke to X and they told me to come up