DuplicatechartsituationPatientbrings entirefamily toappointmentPatient insistson speaking toDr.? becausehe/she knowsthemTheoversharingpatientPrinterissuesWalk-insduringbusiesttimeStolenPensPatientneedsmeds filledimmediatelyStares atyou whileyou’re onthe phonePatientasks foryou bynamePatientcomplimentsyouPatientputs youon holdMinorcomingin aloneNoShowIncorrectDOBgiven byparentWalks pastyour baythen comesback slowlyGreenwater thatGarydrankI spoke toX and theytold me tocome upPatientcalls backmultipletimes"It'surgent"(it's noturgent)Patient cutsyou off with"Nothing haschanged"Joycetransferringcalls towrongdepartmentPatientmore than10 minuteslatePatient hasnewinsurancebut no cardForgot towater theplants"Canyou justbill me?"Patientshows upon thewrong dayPatientsphone isat fullvolumePatientasks forcertain TVchannelDuplicatechartsituationPatientbrings entirefamily toappointmentPatient insistson speaking toDr.? becausehe/she knowsthemTheoversharingpatientPrinterissuesWalk-insduringbusiesttimeStolenPensPatientneedsmeds filledimmediatelyStares atyou whileyou’re onthe phonePatientasks foryou bynamePatientcomplimentsyouPatientputs youon holdMinorcomingin aloneNoShowIncorrectDOBgiven byparentWalks pastyour baythen comesback slowlyGreenwater thatGarydrankI spoke toX and theytold me tocome upPatientcalls backmultipletimes"It'surgent"(it's noturgent)Patient cutsyou off with"Nothing haschanged"Joycetransferringcalls towrongdepartmentPatientmore than10 minuteslatePatient hasnewinsurancebut no cardForgot towater theplants"Canyou justbill me?"Patientshows upon thewrong dayPatientsphone isat fullvolumePatientasks forcertain TVchannel

Reception - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Duplicate chart situation
  2. Patient brings entire family to appointment
  3. Patient insists on speaking to Dr.? because he/she knows them
  4. The oversharing patient
  5. Printer issues
  6. Walk-ins during busiest time
  7. Stolen Pens
  8. Patient needs meds filled immediately
  9. Stares at you while you’re on the phone
  10. Patient asks for you by name
  11. Patient compliments you
  12. Patient puts you on hold
  13. Minor coming in alone
  14. No Show
  15. Incorrect DOB given by parent
  16. Walks past your bay then comes back slowly
  17. Green water that Gary drank
  18. I spoke to X and they told me to come up
  19. Patient calls back multiple times
  20. "It's urgent" (it's not urgent)
  21. Patient cuts you off with "Nothing has changed"
  22. Joyce transferring calls to wrong department
  23. Patient more than 10 minutes late
  24. Patient has new insurance but no card
  25. Forgot to water the plants
  26. "Can you just bill me?"
  27. Patient shows up on the wrong day
  28. Patients phone is at full volume
  29. Patient asks for certain TV channel