billingquestionprocesseda one-timecourtesyrefundincidentremovedvehiclelicenseplateswapdifferentdepartmentinquirycancelleddue tonon-useappliedcredit tomembershipccrfcomplaintupgradedwashpackagecancelleddue tofinancialMyQQretentionaccepted- 1 freemonthstoresitedownfyicomplaintjobapplicationused'8111111'code inQmandowngradedwashpackagede-escalatedcustomerretentionaccepted -50% off next3 monthscancelleddue tomovinghelpedcustomerwith a WAlicense plateaddedvehiclestorehourshelpedcustomerwith a TXlicense platebillingquestionprocesseda one-timecourtesyrefundincidentremovedvehiclelicenseplateswapdifferentdepartmentinquirycancelleddue tonon-useappliedcredit tomembershipccrfcomplaintupgradedwashpackagecancelleddue tofinancialMyQQretentionaccepted- 1 freemonthstoresitedownfyicomplaintjobapplicationused'8111111'code inQmandowngradedwashpackagede-escalatedcustomerretentionaccepted -50% off next3 monthscancelleddue tomovinghelpedcustomerwith a WAlicense plateaddedvehiclestorehourshelpedcustomerwith a TXlicense plate

Customer Care Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. billing question
  2. processed a one-time courtesy refund
  3. incident
  4. removed vehicle
  5. license plate swap
  6. different department inquiry
  7. cancelled due to non-use
  8. applied credit to membership
  9. ccrf complaint
  10. upgraded wash package
  11. cancelled due to financial
  12. MyQQ
  13. retention accepted - 1 free month
  14. store site down
  15. fyi complaint
  16. job application
  17. used '8111111' code in Qman
  18. downgraded wash package
  19. de-escalated customer
  20. retention accepted - 50% off next 3 months
  21. cancelled due to moving
  22. helped customer with a WA license plate
  23. added vehicle
  24. store hours
  25. helped customer with a TX license plate