processeda one-timecourtesyrefundde-escalatedcustomerupgradedwashpackagehelpedcustomerwith a TXlicense platecancelleddue tonon-usestoresitedowndowngradedwashpackagejobapplicationMyQQhelpedcustomerwith a WAlicense plateretentionaccepted -50% off next3 monthsstorehourslicenseplateswapdifferentdepartmentinquirybillingquestioncancelleddue tofinancialincidentused'8111111'code inQmancancelleddue tomovingappliedcredit tomembershipaddedvehicleccrfcomplaintremovedvehiclefyicomplaintretentionaccepted- 1 freemonthprocesseda one-timecourtesyrefundde-escalatedcustomerupgradedwashpackagehelpedcustomerwith a TXlicense platecancelleddue tonon-usestoresitedowndowngradedwashpackagejobapplicationMyQQhelpedcustomerwith a WAlicense plateretentionaccepted -50% off next3 monthsstorehourslicenseplateswapdifferentdepartmentinquirybillingquestioncancelleddue tofinancialincidentused'8111111'code inQmancancelleddue tomovingappliedcredit tomembershipaddedvehicleccrfcomplaintremovedvehiclefyicomplaintretentionaccepted- 1 freemonth

Customer Care Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. processed a one-time courtesy refund
  2. de-escalated customer
  3. upgraded wash package
  4. helped customer with a TX license plate
  5. cancelled due to non-use
  6. store site down
  7. downgraded wash package
  8. job application
  9. MyQQ
  10. helped customer with a WA license plate
  11. retention accepted - 50% off next 3 months
  12. store hours
  13. license plate swap
  14. different department inquiry
  15. billing question
  16. cancelled due to financial
  17. incident
  18. used '8111111' code in Qman
  19. cancelled due to moving
  20. applied credit to membership
  21. added vehicle
  22. ccrf complaint
  23. removed vehicle
  24. fyi complaint
  25. retention accepted - 1 free month