retentionaccepted- 1 freemonthMyQQde-escalatedcustomerhelpedcustomerwith a TXlicense plateappliedcredit tomembershipdowngradedwashpackageused'8111111'code inQmanaddedvehicleremovedvehiclefyicomplaintprocesseda one-timecourtesyrefundhelpedcustomerwith a WAlicense plateincidentccrfcomplaintstoresitedownjobapplicationbillingquestionstorehourslicenseplateswapcancelleddue tofinancialupgradedwashpackagedifferentdepartmentinquirycancelleddue tomovingcancelleddue tonon-useretentionaccepted -50% off next3 monthsretentionaccepted- 1 freemonthMyQQde-escalatedcustomerhelpedcustomerwith a TXlicense plateappliedcredit tomembershipdowngradedwashpackageused'8111111'code inQmanaddedvehicleremovedvehiclefyicomplaintprocesseda one-timecourtesyrefundhelpedcustomerwith a WAlicense plateincidentccrfcomplaintstoresitedownjobapplicationbillingquestionstorehourslicenseplateswapcancelleddue tofinancialupgradedwashpackagedifferentdepartmentinquirycancelleddue tomovingcancelleddue tonon-useretentionaccepted -50% off next3 months

Customer Care Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. retention accepted - 1 free month
  2. MyQQ
  3. de-escalated customer
  4. helped customer with a TX license plate
  5. applied credit to membership
  6. downgraded wash package
  7. used '8111111' code in Qman
  8. added vehicle
  9. removed vehicle
  10. fyi complaint
  11. processed a one-time courtesy refund
  12. helped customer with a WA license plate
  13. incident
  14. ccrf complaint
  15. store site down
  16. job application
  17. billing question
  18. store hours
  19. license plate swap
  20. cancelled due to financial
  21. upgraded wash package
  22. different department inquiry
  23. cancelled due to moving
  24. cancelled due to non-use
  25. retention accepted - 50% off next 3 months