helpedcustomerwith a WAlicense platede-escalatedcustomerincidentccrfcomplaintdowngradedwashpackagebillingquestionfyicomplaintMyQQcancelleddue tomovingstoresitedowndifferentdepartmentinquiryretentionaccepted -50% off next3 monthsremovedvehicleretentionaccepted- 1 freemonthappliedcredit tomembershipcancelleddue tofinanciallicenseplateswapjobapplicationstorehourscancelleddue tonon-useused'8111111'code inQmanaddedvehicleprocesseda one-timecourtesyrefundupgradedwashpackagehelpedcustomerwith a TXlicense platehelpedcustomerwith a WAlicense platede-escalatedcustomerincidentccrfcomplaintdowngradedwashpackagebillingquestionfyicomplaintMyQQcancelleddue tomovingstoresitedowndifferentdepartmentinquiryretentionaccepted -50% off next3 monthsremovedvehicleretentionaccepted- 1 freemonthappliedcredit tomembershipcancelleddue tofinanciallicenseplateswapjobapplicationstorehourscancelleddue tonon-useused'8111111'code inQmanaddedvehicleprocesseda one-timecourtesyrefundupgradedwashpackagehelpedcustomerwith a TXlicense plate

Customer Care Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. helped customer with a WA license plate
  2. de-escalated customer
  3. incident
  4. ccrf complaint
  5. downgraded wash package
  6. billing question
  7. fyi complaint
  8. MyQQ
  9. cancelled due to moving
  10. store site down
  11. different department inquiry
  12. retention accepted - 50% off next 3 months
  13. removed vehicle
  14. retention accepted - 1 free month
  15. applied credit to membership
  16. cancelled due to financial
  17. license plate swap
  18. job application
  19. store hours
  20. cancelled due to non-use
  21. used '8111111' code in Qman
  22. added vehicle
  23. processed a one-time courtesy refund
  24. upgraded wash package
  25. helped customer with a TX license plate