CareImprovementSurprise&DelightCustomer-CentricTransparencyQuickAction ListeningLoyaltyConsistencyTrustUpdatesTimelinessReliabilityEmpowermentResponsivenessCommunicationRespectFairPricingEmpathyFeedbackLoopProblem-SolvingUpdatesPersonalizationHonestyCareImprovementSurprise&DelightCustomer-CentricTransparencyQuickAction ListeningLoyaltyConsistencyTrustUpdatesTimelinessReliabilityEmpowermentResponsivenessCommunicationRespectFairPricingEmpathyFeedbackLoopProblem-SolvingUpdatesPersonalizationHonesty

Customers Satisfaction Principles - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Care
  2. Improvement
  3. Surprise & Delight
  4. Customer-Centric
  5. Transparency
  6. Quick Action
  7. Listening
  8. Loyalty
  9. Consistency
  10. Trust
  11. Updates
  12. Timeliness
  13. Reliability
  14. Empowerment
  15. Responsiveness
  16. Communication
  17. Respect
  18. Fair Pricing
  19. Empathy
  20. Feedback Loop
  21. Problem-Solving
  22. Updates
  23. Personalization
  24. Honesty