Not today Cass Free! "What Pharmacy do you use?" "Have you sent in my meds yet?" No- show Call center calls "There's more paperwork?" Patient called wrong office A conversation longer than 5 minutes Clipboard slides off desk "When's my appointment?" Phone call "We tried to call you." Yes to a receipt Someone's insurance isn't approved Laurie Visits the front desk Someone left a voicemail "Please sign-in first" "Your appointment is not today." A billing question you can't help with Transfer #call to NP "Do I need a urine today?" Patient leaves Urine sample on your desk "I have a co- pay?" "How long is the doctor gonna be?" Question Any reps coming in Not today Cass Free! "What Pharmacy do you use?" "Have you sent in my meds yet?" No- show Call center calls "There's more paperwork?" Patient called wrong office A conversation longer than 5 minutes Clipboard slides off desk "When's my appointment?" Phone call "We tried to call you." Yes to a receipt Someone's insurance isn't approved Laurie Visits the front desk Someone left a voicemail "Please sign-in first" "Your appointment is not today." A billing question you can't help with Transfer #call to NP "Do I need a urine today?" Patient leaves Urine sample on your desk "I have a co- pay?" "How long is the doctor gonna be?" Question Any reps coming in
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Not today Cass
Free!
"What Pharmacy do you use?"
"Have you sent in my meds yet?"
No-show
Call center calls
"There's more paperwork?"
Patient called wrong office
A conversation longer than 5 minutes
Clipboard slides off desk
"When's my appointment?" Phone call
"We tried to call you."
Yes to a receipt
Someone's insurance isn't approved
Laurie Visits the front desk
Someone left a voicemail
"Please sign-in first"
"Your appointment is not today."
A billing question you can't help with
Transfer #call to NP
"Do I need a urine today?"
Patient leaves Urine sample on your desk
"I have a co-pay?"
"How long is the doctor gonna be?" Question
Any reps coming in