Any reps coming in "There's more paperwork?" Patient called wrong office "When's my appointment?" Phone call Yes to a receipt "Do I need a urine today?" "Have you sent in my meds yet?" Transfer #call to NP No- show "Your appointment is not today." "We tried to call you." Laurie Visits the front desk "Please sign-in first" A conversation longer than 5 minutes "I have a co- pay?" Not today Cass Someone left a voicemail Patient leaves Urine sample on your desk Free! Clipboard slides off desk Call center calls "What Pharmacy do you use?" "How long is the doctor gonna be?" Question Someone's insurance isn't approved A billing question you can't help with Any reps coming in "There's more paperwork?" Patient called wrong office "When's my appointment?" Phone call Yes to a receipt "Do I need a urine today?" "Have you sent in my meds yet?" Transfer #call to NP No- show "Your appointment is not today." "We tried to call you." Laurie Visits the front desk "Please sign-in first" A conversation longer than 5 minutes "I have a co- pay?" Not today Cass Someone left a voicemail Patient leaves Urine sample on your desk Free! Clipboard slides off desk Call center calls "What Pharmacy do you use?" "How long is the doctor gonna be?" Question Someone's insurance isn't approved A billing question you can't help with
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Any reps coming in
"There's more paperwork?"
Patient called wrong office
"When's my appointment?" Phone call
Yes to a receipt
"Do I need a urine today?"
"Have you sent in my meds yet?"
Transfer #call to NP
No-show
"Your appointment is not today."
"We tried to call you."
Laurie Visits the front desk
"Please sign-in first"
A conversation longer than 5 minutes
"I have a co-pay?"
Not today Cass
Someone left a voicemail
Patient leaves Urine sample on your desk
Free!
Clipboard slides off desk
Call center calls
"What Pharmacy do you use?"
"How long is the doctor gonna be?" Question
Someone's insurance isn't approved
A billing question you can't help with