"Your appointment is not today." A billing question you can't help with Not today Cass Laurie Visits the front desk Free! Clipboard slides off desk "What Pharmacy do you use?" "I have a co- pay?" Patient called wrong office "Do I need a urine today?" "When's my appointment?" Phone call Call center calls Transfer #call to NP A conversation longer than 5 minutes "Please sign-in first" "There's more paperwork?" Someone's insurance isn't approved Yes to a receipt Someone left a voicemail Any reps coming in Patient leaves Urine sample on your desk "How long is the doctor gonna be?" Question "We tried to call you." "Have you sent in my meds yet?" No- show "Your appointment is not today." A billing question you can't help with Not today Cass Laurie Visits the front desk Free! Clipboard slides off desk "What Pharmacy do you use?" "I have a co- pay?" Patient called wrong office "Do I need a urine today?" "When's my appointment?" Phone call Call center calls Transfer #call to NP A conversation longer than 5 minutes "Please sign-in first" "There's more paperwork?" Someone's insurance isn't approved Yes to a receipt Someone left a voicemail Any reps coming in Patient leaves Urine sample on your desk "How long is the doctor gonna be?" Question "We tried to call you." "Have you sent in my meds yet?" No- show
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"Your appointment is not today."
A billing question you can't help with
Not today Cass
Laurie Visits the front desk
Free!
Clipboard slides off desk
"What Pharmacy do you use?"
"I have a co-pay?"
Patient called wrong office
"Do I need a urine today?"
"When's my appointment?" Phone call
Call center calls
Transfer #call to NP
A conversation longer than 5 minutes
"Please sign-in first"
"There's more paperwork?"
Someone's insurance isn't approved
Yes to a receipt
Someone left a voicemail
Any reps coming in
Patient leaves Urine sample on your desk
"How long is the doctor gonna be?" Question
"We tried to call you."
"Have you sent in my meds yet?"
No-show