Laurie Visits the front desk "Have you sent in my meds yet?" "How long is the doctor gonna be?" Question Patient called wrong office "What Pharmacy do you use?" "Your appointment is not today." Yes to a receipt Transfer #call to NP "Please sign-in first" No- show Not today Cass Any reps coming in A billing question you can't help with "We tried to call you." Clipboard slides off desk Someone's insurance isn't approved "Do I need a urine today?" Call center calls "There's more paperwork?" Free! Someone left a voicemail "When's my appointment?" Phone call A conversation longer than 5 minutes "I have a co- pay?" Patient leaves Urine sample on your desk Laurie Visits the front desk "Have you sent in my meds yet?" "How long is the doctor gonna be?" Question Patient called wrong office "What Pharmacy do you use?" "Your appointment is not today." Yes to a receipt Transfer #call to NP "Please sign-in first" No- show Not today Cass Any reps coming in A billing question you can't help with "We tried to call you." Clipboard slides off desk Someone's insurance isn't approved "Do I need a urine today?" Call center calls "There's more paperwork?" Free! Someone left a voicemail "When's my appointment?" Phone call A conversation longer than 5 minutes "I have a co- pay?" Patient leaves Urine sample on your desk
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Laurie Visits the front desk
"Have you sent in my meds yet?"
"How long is the doctor gonna be?" Question
Patient called wrong office
"What Pharmacy do you use?"
"Your appointment is not today."
Yes to a receipt
Transfer #call to NP
"Please sign-in first"
No-show
Not today Cass
Any reps coming in
A billing question you can't help with
"We tried to call you."
Clipboard slides off desk
Someone's insurance isn't approved
"Do I need a urine today?"
Call center calls
"There's more paperwork?"
Free!
Someone left a voicemail
"When's my appointment?" Phone call
A conversation longer than 5 minutes
"I have a co-pay?"
Patient leaves Urine sample on your desk