"We tried to call you." A conversation longer than 5 minutes "Have you sent in my meds yet?" Transfer #call to NP Not today Cass Any reps coming in "I have a co- pay?" "Do I need a urine today?" No- show "Please sign-in first" Someone left a voicemail "When's my appointment?" Phone call "How long is the doctor gonna be?" Question Clipboard slides off desk Call center calls Patient leaves Urine sample on your desk Laurie Visits the front desk Yes to a receipt "There's more paperwork?" A billing question you can't help with Patient called wrong office Free! "What Pharmacy do you use?" Someone's insurance isn't approved "Your appointment is not today." "We tried to call you." A conversation longer than 5 minutes "Have you sent in my meds yet?" Transfer #call to NP Not today Cass Any reps coming in "I have a co- pay?" "Do I need a urine today?" No- show "Please sign-in first" Someone left a voicemail "When's my appointment?" Phone call "How long is the doctor gonna be?" Question Clipboard slides off desk Call center calls Patient leaves Urine sample on your desk Laurie Visits the front desk Yes to a receipt "There's more paperwork?" A billing question you can't help with Patient called wrong office Free! "What Pharmacy do you use?" Someone's insurance isn't approved "Your appointment is not today."
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"We tried to call you."
A conversation longer than 5 minutes
"Have you sent in my meds yet?"
Transfer #call to NP
Not today Cass
Any reps coming in
"I have a co-pay?"
"Do I need a urine today?"
No-show
"Please sign-in first"
Someone left a voicemail
"When's my appointment?" Phone call
"How long is the doctor gonna be?" Question
Clipboard slides off desk
Call center calls
Patient leaves Urine sample on your desk
Laurie Visits the front desk
Yes to a receipt
"There's more paperwork?"
A billing question you can't help with
Patient called wrong office
Free!
"What Pharmacy do you use?"
Someone's insurance isn't approved
"Your appointment is not today."