Worked 15Not UpdatedTimelyTicketsUpdatedinsuranceinfo on filePatientwas bornin the1930'sOutboundCall isover 10minutesPatienthasMedicareinsuranceAccountnumberstarts withA letterClosed aReopenedticketMade 5CallBacksNeededPatienthas UHCinsuranceClosed15ticketsPatientslast namebeginswith an MAssisted apatient insetting up apaymentplanReceived aticketrequesting awrite off oradjustmentPatient isover theage of 75Patienthas BCBSinsurancePatientaccount isfor ababy/minorPlacedaccountin disputeCloseda T&EticketReceived aticketrequesting tobill/rebill toinsuranceReceived aticketrequestingPatientOutreachPatientsfirst namebeginswith a JReceived aticketrequesting aBad DebtRecallReceivedticket withan AttorneyRequestBalance ispatient'sdeductibleWorked 15Not UpdatedTimelyTicketsUpdatedinsuranceinfo on filePatientwas bornin the1930'sOutboundCall isover 10minutesPatienthasMedicareinsuranceAccountnumberstarts withA letterClosed aReopenedticketMade 5CallBacksNeededPatienthas UHCinsuranceClosed15ticketsPatientslast namebeginswith an MAssisted apatient insetting up apaymentplanReceived aticketrequesting awrite off oradjustmentPatient isover theage of 75Patienthas BCBSinsurancePatientaccount isfor ababy/minorPlacedaccountin disputeCloseda T&EticketReceived aticketrequesting tobill/rebill toinsuranceReceived aticketrequestingPatientOutreachPatientsfirst namebeginswith a JReceived aticketrequesting aBad DebtRecallReceivedticket withan AttorneyRequestBalance ispatient'sdeductible

Client Services BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked 15 Not Updated Timely Tickets
  2. Updated insurance info on file
  3. Patient was born in the 1930's
  4. Outbound Call is over 10 minutes
  5. Patient has Medicare insurance
  6. Account number starts with A letter
  7. Closed a Reopened ticket
  8. Made 5 Call Backs Needed
  9. Patient has UHC insurance
  10. Closed 15 tickets
  11. Patients last name begins with an M
  12. Assisted a patient in setting up a payment plan
  13. Received a ticket requesting a write off or adjustment
  14. Patient is over the age of 75
  15. Patient has BCBS insurance
  16. Patient account is for a baby/minor
  17. Placed account in dispute
  18. Closed a T&E ticket
  19. Received a ticket requesting to bill/rebill to insurance
  20. Received a ticket requesting Patient Outreach
  21. Patients first name begins with a J
  22. Received a ticket requesting a Bad Debt Recall
  23. Received ticket with an Attorney Request
  24. Balance is patient's deductible