Received aticketrequesting aBad DebtRecallCloseda T&EticketPatienthasMedicareinsuranceReceived aticketrequesting tobill/rebill toinsurancePatienthas BCBSinsuranceOutboundCall isover 10minutesUpdatedinsuranceinfo on fileAssisted apatient insetting up apaymentplanBalance ispatient'sdeductibleAccountnumberstarts withA letterPatient isover theage of 75Placedaccountin disputeMade 5CallBacksNeededClosed aReopenedticketReceived aticketrequestingPatientOutreachPatientaccount isfor ababy/minorClosed15ticketsPatientwas bornin the1930'sReceivedticket withan AttorneyRequestPatientsfirst namebeginswith a JPatientslast namebeginswith an MWorked 15Not UpdatedTimelyTicketsPatienthas UHCinsuranceReceived aticketrequesting awrite off oradjustmentReceived aticketrequesting aBad DebtRecallCloseda T&EticketPatienthasMedicareinsuranceReceived aticketrequesting tobill/rebill toinsurancePatienthas BCBSinsuranceOutboundCall isover 10minutesUpdatedinsuranceinfo on fileAssisted apatient insetting up apaymentplanBalance ispatient'sdeductibleAccountnumberstarts withA letterPatient isover theage of 75Placedaccountin disputeMade 5CallBacksNeededClosed aReopenedticketReceived aticketrequestingPatientOutreachPatientaccount isfor ababy/minorClosed15ticketsPatientwas bornin the1930'sReceivedticket withan AttorneyRequestPatientsfirst namebeginswith a JPatientslast namebeginswith an MWorked 15Not UpdatedTimelyTicketsPatienthas UHCinsuranceReceived aticketrequesting awrite off oradjustment

Client Services BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Received a ticket requesting a Bad Debt Recall
  2. Closed a T&E ticket
  3. Patient has Medicare insurance
  4. Received a ticket requesting to bill/rebill to insurance
  5. Patient has BCBS insurance
  6. Outbound Call is over 10 minutes
  7. Updated insurance info on file
  8. Assisted a patient in setting up a payment plan
  9. Balance is patient's deductible
  10. Account number starts with A letter
  11. Patient is over the age of 75
  12. Placed account in dispute
  13. Made 5 Call Backs Needed
  14. Closed a Reopened ticket
  15. Received a ticket requesting Patient Outreach
  16. Patient account is for a baby/minor
  17. Closed 15 tickets
  18. Patient was born in the 1930's
  19. Received ticket with an Attorney Request
  20. Patients first name begins with a J
  21. Patients last name begins with an M
  22. Worked 15 Not Updated Timely Tickets
  23. Patient has UHC insurance
  24. Received a ticket requesting a write off or adjustment