Patientaccount isfor ababy/minorReceived aticketrequesting awrite off oradjustmentReceivedticket withan AttorneyRequestWorked 15Not UpdatedTimelyTicketsClosed aReopenedticketOutboundCall isover 10minutesPatientsfirst namebeginswith a JAssisted apatient insetting up apaymentplanReceived aticketrequestingPatientOutreachReceived aticketrequesting tobill/rebill toinsurancePatienthas BCBSinsurancePatienthasMedicareinsuranceUpdatedinsuranceinfo on fileCloseda T&EticketPatientslast namebeginswith an MReceived aticketrequesting aBad DebtRecallAccountnumberstarts withA letterBalance ispatient'sdeductibleMade 5CallBacksNeededClosed15ticketsPatientwas bornin the1930'sPlacedaccountin disputePatienthas UHCinsurancePatient isover theage of 75Patientaccount isfor ababy/minorReceived aticketrequesting awrite off oradjustmentReceivedticket withan AttorneyRequestWorked 15Not UpdatedTimelyTicketsClosed aReopenedticketOutboundCall isover 10minutesPatientsfirst namebeginswith a JAssisted apatient insetting up apaymentplanReceived aticketrequestingPatientOutreachReceived aticketrequesting tobill/rebill toinsurancePatienthas BCBSinsurancePatienthasMedicareinsuranceUpdatedinsuranceinfo on fileCloseda T&EticketPatientslast namebeginswith an MReceived aticketrequesting aBad DebtRecallAccountnumberstarts withA letterBalance ispatient'sdeductibleMade 5CallBacksNeededClosed15ticketsPatientwas bornin the1930'sPlacedaccountin disputePatienthas UHCinsurancePatient isover theage of 75

Client Services BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Patient account is for a baby/minor
  2. Received a ticket requesting a write off or adjustment
  3. Received ticket with an Attorney Request
  4. Worked 15 Not Updated Timely Tickets
  5. Closed a Reopened ticket
  6. Outbound Call is over 10 minutes
  7. Patients first name begins with a J
  8. Assisted a patient in setting up a payment plan
  9. Received a ticket requesting Patient Outreach
  10. Received a ticket requesting to bill/rebill to insurance
  11. Patient has BCBS insurance
  12. Patient has Medicare insurance
  13. Updated insurance info on file
  14. Closed a T&E ticket
  15. Patients last name begins with an M
  16. Received a ticket requesting a Bad Debt Recall
  17. Account number starts with A letter
  18. Balance is patient's deductible
  19. Made 5 Call Backs Needed
  20. Closed 15 tickets
  21. Patient was born in the 1930's
  22. Placed account in dispute
  23. Patient has UHC insurance
  24. Patient is over the age of 75