Updatedinsuranceinfo on fileClosed aReopenedticketPatientaccount isfor ababy/minorReceived aticketrequesting tobill/rebill toinsuranceClosed15ticketsPatienthas BCBSinsuranceOutboundCall isover 10minutesPatientsfirst namebeginswith a JReceivedticket withan AttorneyRequestPatientwas bornin the1930'sReceived aticketrequestingPatientOutreachPlacedaccountin disputeAssisted apatient insetting up apaymentplanPatienthasMedicareinsuranceCloseda T&EticketReceived aticketrequesting aBad DebtRecallPatient isover theage of 75Balance ispatient'sdeductibleWorked 15Not UpdatedTimelyTicketsMade 5CallBacksNeededPatientslast namebeginswith an MAccountnumberstarts withA letterReceived aticketrequesting awrite off oradjustmentPatienthas UHCinsuranceUpdatedinsuranceinfo on fileClosed aReopenedticketPatientaccount isfor ababy/minorReceived aticketrequesting tobill/rebill toinsuranceClosed15ticketsPatienthas BCBSinsuranceOutboundCall isover 10minutesPatientsfirst namebeginswith a JReceivedticket withan AttorneyRequestPatientwas bornin the1930'sReceived aticketrequestingPatientOutreachPlacedaccountin disputeAssisted apatient insetting up apaymentplanPatienthasMedicareinsuranceCloseda T&EticketReceived aticketrequesting aBad DebtRecallPatient isover theage of 75Balance ispatient'sdeductibleWorked 15Not UpdatedTimelyTicketsMade 5CallBacksNeededPatientslast namebeginswith an MAccountnumberstarts withA letterReceived aticketrequesting awrite off oradjustmentPatienthas UHCinsurance

Client Services BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated insurance info on file
  2. Closed a Reopened ticket
  3. Patient account is for a baby/minor
  4. Received a ticket requesting to bill/rebill to insurance
  5. Closed 15 tickets
  6. Patient has BCBS insurance
  7. Outbound Call is over 10 minutes
  8. Patients first name begins with a J
  9. Received ticket with an Attorney Request
  10. Patient was born in the 1930's
  11. Received a ticket requesting Patient Outreach
  12. Placed account in dispute
  13. Assisted a patient in setting up a payment plan
  14. Patient has Medicare insurance
  15. Closed a T&E ticket
  16. Received a ticket requesting a Bad Debt Recall
  17. Patient is over the age of 75
  18. Balance is patient's deductible
  19. Worked 15 Not Updated Timely Tickets
  20. Made 5 Call Backs Needed
  21. Patients last name begins with an M
  22. Account number starts with A letter
  23. Received a ticket requesting a write off or adjustment
  24. Patient has UHC insurance