Closed aReopenedticketReceived aticketrequesting aBad DebtRecallReceivedticket withan AttorneyRequestPatienthas BCBSinsuranceAccountnumberstarts withA letterPatienthasMedicareinsuranceUpdatedinsuranceinfo on filePatient isover theage of 75Patienthas UHCinsuranceReceived aticketrequestingPatientOutreachMade 5CallBacksNeededAssisted apatient insetting up apaymentplanOutboundCall isover 10minutesReceived aticketrequesting awrite off oradjustmentPatientsfirst namebeginswith a JWorked 15Not UpdatedTimelyTicketsPatientwas bornin the1930'sCloseda T&EticketReceived aticketrequesting tobill/rebill toinsurancePlacedaccountin disputeClosed15ticketsPatientslast namebeginswith an MPatientaccount isfor ababy/minorBalance ispatient'sdeductibleClosed aReopenedticketReceived aticketrequesting aBad DebtRecallReceivedticket withan AttorneyRequestPatienthas BCBSinsuranceAccountnumberstarts withA letterPatienthasMedicareinsuranceUpdatedinsuranceinfo on filePatient isover theage of 75Patienthas UHCinsuranceReceived aticketrequestingPatientOutreachMade 5CallBacksNeededAssisted apatient insetting up apaymentplanOutboundCall isover 10minutesReceived aticketrequesting awrite off oradjustmentPatientsfirst namebeginswith a JWorked 15Not UpdatedTimelyTicketsPatientwas bornin the1930'sCloseda T&EticketReceived aticketrequesting tobill/rebill toinsurancePlacedaccountin disputeClosed15ticketsPatientslast namebeginswith an MPatientaccount isfor ababy/minorBalance ispatient'sdeductible

Client Services BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Closed a Reopened ticket
  2. Received a ticket requesting a Bad Debt Recall
  3. Received ticket with an Attorney Request
  4. Patient has BCBS insurance
  5. Account number starts with A letter
  6. Patient has Medicare insurance
  7. Updated insurance info on file
  8. Patient is over the age of 75
  9. Patient has UHC insurance
  10. Received a ticket requesting Patient Outreach
  11. Made 5 Call Backs Needed
  12. Assisted a patient in setting up a payment plan
  13. Outbound Call is over 10 minutes
  14. Received a ticket requesting a write off or adjustment
  15. Patients first name begins with a J
  16. Worked 15 Not Updated Timely Tickets
  17. Patient was born in the 1930's
  18. Closed a T&E ticket
  19. Received a ticket requesting to bill/rebill to insurance
  20. Placed account in dispute
  21. Closed 15 tickets
  22. Patients last name begins with an M
  23. Patient account is for a baby/minor
  24. Balance is patient's deductible