Updatedinsuranceinfo on fileAssisted apatient insetting up apaymentplanBalance ispatient'sdeductiblePatientwas bornin the1930'sPatienthas UHCinsuranceReceivedticket withan AttorneyRequestReceived aticketrequesting aBad DebtRecallAccountnumberstarts withA letterCloseda T&EticketPatient isover theage of 75Received aticketrequesting awrite off oradjustmentOutboundCall isover 10minutesPatientslast namebeginswith an MReceived aticketrequestingPatientOutreachMade 5CallBacksNeededPatienthas BCBSinsuranceClosed aReopenedticketPatientaccount isfor ababy/minorClosed15ticketsPlacedaccountin disputePatienthasMedicareinsurancePatientsfirst namebeginswith a JWorked 15Not UpdatedTimelyTicketsReceived aticketrequesting tobill/rebill toinsuranceUpdatedinsuranceinfo on fileAssisted apatient insetting up apaymentplanBalance ispatient'sdeductiblePatientwas bornin the1930'sPatienthas UHCinsuranceReceivedticket withan AttorneyRequestReceived aticketrequesting aBad DebtRecallAccountnumberstarts withA letterCloseda T&EticketPatient isover theage of 75Received aticketrequesting awrite off oradjustmentOutboundCall isover 10minutesPatientslast namebeginswith an MReceived aticketrequestingPatientOutreachMade 5CallBacksNeededPatienthas BCBSinsuranceClosed aReopenedticketPatientaccount isfor ababy/minorClosed15ticketsPlacedaccountin disputePatienthasMedicareinsurancePatientsfirst namebeginswith a JWorked 15Not UpdatedTimelyTicketsReceived aticketrequesting tobill/rebill toinsurance

Client Services BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated insurance info on file
  2. Assisted a patient in setting up a payment plan
  3. Balance is patient's deductible
  4. Patient was born in the 1930's
  5. Patient has UHC insurance
  6. Received ticket with an Attorney Request
  7. Received a ticket requesting a Bad Debt Recall
  8. Account number starts with A letter
  9. Closed a T&E ticket
  10. Patient is over the age of 75
  11. Received a ticket requesting a write off or adjustment
  12. Outbound Call is over 10 minutes
  13. Patients last name begins with an M
  14. Received a ticket requesting Patient Outreach
  15. Made 5 Call Backs Needed
  16. Patient has BCBS insurance
  17. Closed a Reopened ticket
  18. Patient account is for a baby/minor
  19. Closed 15 tickets
  20. Placed account in dispute
  21. Patient has Medicare insurance
  22. Patients first name begins with a J
  23. Worked 15 Not Updated Timely Tickets
  24. Received a ticket requesting to bill/rebill to insurance