Received aticketrequesting aBad DebtRecallPatientaccount isfor ababy/minorBalance ispatient'sdeductiblePatientwas bornin the1930'sCloseda T&EticketAccountnumberstarts withA letterClosed15ticketsPatienthasMedicareinsurancePatienthas BCBSinsurancePatientsfirst namebeginswith a JPatientslast namebeginswith an MReceivedticket withan AttorneyRequestReceived aticketrequesting tobill/rebill toinsuranceMade 5CallBacksNeededPatient isover theage of 75Patienthas UHCinsuranceReceived aticketrequesting awrite off oradjustmentUpdatedinsuranceinfo on fileReceived aticketrequestingPatientOutreachClosed aReopenedticketAssisted apatient insetting up apaymentplanOutboundCall isover 10minutesWorked 15Not UpdatedTimelyTicketsPlacedaccountin disputeReceived aticketrequesting aBad DebtRecallPatientaccount isfor ababy/minorBalance ispatient'sdeductiblePatientwas bornin the1930'sCloseda T&EticketAccountnumberstarts withA letterClosed15ticketsPatienthasMedicareinsurancePatienthas BCBSinsurancePatientsfirst namebeginswith a JPatientslast namebeginswith an MReceivedticket withan AttorneyRequestReceived aticketrequesting tobill/rebill toinsuranceMade 5CallBacksNeededPatient isover theage of 75Patienthas UHCinsuranceReceived aticketrequesting awrite off oradjustmentUpdatedinsuranceinfo on fileReceived aticketrequestingPatientOutreachClosed aReopenedticketAssisted apatient insetting up apaymentplanOutboundCall isover 10minutesWorked 15Not UpdatedTimelyTicketsPlacedaccountin dispute

Client Services BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a ticket requesting a Bad Debt Recall
  2. Patient account is for a baby/minor
  3. Balance is patient's deductible
  4. Patient was born in the 1930's
  5. Closed a T&E ticket
  6. Account number starts with A letter
  7. Closed 15 tickets
  8. Patient has Medicare insurance
  9. Patient has BCBS insurance
  10. Patients first name begins with a J
  11. Patients last name begins with an M
  12. Received ticket with an Attorney Request
  13. Received a ticket requesting to bill/rebill to insurance
  14. Made 5 Call Backs Needed
  15. Patient is over the age of 75
  16. Patient has UHC insurance
  17. Received a ticket requesting a write off or adjustment
  18. Updated insurance info on file
  19. Received a ticket requesting Patient Outreach
  20. Closed a Reopened ticket
  21. Assisted a patient in setting up a payment plan
  22. Outbound Call is over 10 minutes
  23. Worked 15 Not Updated Timely Tickets
  24. Placed account in dispute