Client Services BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Balance is patient's deductible
2. Received a ticket requesting Patient Outreach
3. Closed 15 tickets
4. Received a ticket requesting a Bad Debt Recall
5. Patient has Medicare insurance
6. Patients first name begins with a J
7. Received a ticket requesting a write off or adjustment
8. Account number starts with A letter
9. Patients last name begins with an M
10. Received a ticket requesting to bill/rebill to insurance
11. Patient has UHC insurance
12. Outbound Call is over 10 minutes
13. Updated insurance info on file
14. Patient is over the age of 75
15. Patient was born in the 1930's
16. Made 5 Call Backs Needed
17. Placed account in dispute
18. Received ticket with an Attorney Request
19. Worked 15 Not Updated Timely Tickets
20. Closed a Reopened ticket
21. Closed a T&E ticket
22. Assisted a patient in setting up a payment plan
23. Patient account is for a baby/minor
24. Patient has BCBS insurance