Submitteda ROWIGet 10surveys inone dayPerfectQAScoreHit AHT +wrap time+ QA all inone dayPropertyAssessmentValueWastewaterstoppagerequestCitizenasksabout acity eventCustomerwants tospeak with aSolid WasteField Insp.TrashConcernedCitizenCustomersaid thegrass iswaist highCustomerasked whattheStormwaterfee isCustomersays theword"eyesore"Hit AHTgoal forthe dayCustomerasked whenthe nextstreetsweeping isMeetwrap timegoal forthe dayCitizen reportsa missed bulkcollection forthe wrongweekHandle acall under3 minutesCustomerwants toknow whatday theirbulk isCustomeroffers to takethe surveybefore youaskReceive acustomercompliment/praisewhile on the phoneSubmitteda PMcomplaintCustomerwanted toreport glassin theroadwaySubmittedan Eng -Project InforequestNeed to payWaterworksbillCitizenmentionstheweatherStormwatercomplimentWanted toleave acomment forthe trafficcalmingSubmitteda StreetSweepingrequestVoterregistrarTree limbon powerlineSubmitteda ROWIGet 10surveys inone dayPerfectQAScoreHit AHT +wrap time+ QA all inone dayPropertyAssessmentValueWastewaterstoppagerequestCitizenasksabout acity eventCustomerwants tospeak with aSolid WasteField Insp.TrashConcernedCitizenCustomersaid thegrass iswaist highCustomerasked whattheStormwaterfee isCustomersays theword"eyesore"Hit AHTgoal forthe dayCustomerasked whenthe nextstreetsweeping isMeetwrap timegoal forthe dayCitizen reportsa missed bulkcollection forthe wrongweekHandle acall under3 minutesCustomerwants toknow whatday theirbulk isCustomeroffers to takethe surveybefore youaskReceive acustomercompliment/praisewhile on the phoneSubmitteda PMcomplaintCustomerwanted toreport glassin theroadwaySubmittedan Eng -Project InforequestNeed to payWaterworksbillCitizenmentionstheweatherStormwatercomplimentWanted toleave acomment forthe trafficcalmingSubmitteda StreetSweepingrequestVoterregistrarTree limbon powerline

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
G
4
B
5
O
6
G
7
O
8
B
9
G
10
N
11
I
12
I
13
N
14
I
15
B
16
G
17
B
18
N
19
I
20
O
21
B
22
O
23
N
24
B
25
O
26
N
27
G
28
B
29
G
30
I
  1. O-Submitted a ROWI
  2. I-Get 10 surveys in one day
  3. G-Perfect QA Score
  4. B-Hit AHT + wrap time + QA all in one day
  5. O-Property Assessment Value
  6. G-Wastewater stoppage request
  7. O-Citizen asks about a city event
  8. B-Customer wants to speak with a Solid Waste Field Insp.
  9. G-Trash Concerned Citizen
  10. N-Customer said the grass is waist high
  11. I-Customer asked what the Stormwater fee is
  12. I-Customer says the word "eyesore"
  13. N-Hit AHT goal for the day
  14. I-Customer asked when the next street sweeping is
  15. B-Meet wrap time goal for the day
  16. G-Citizen reports a missed bulk collection for the wrong week
  17. B-Handle a call under 3 minutes
  18. N-Customer wants to know what day their bulk is
  19. I-Customer offers to take the survey before you ask
  20. O-Receive a customer compliment/praise while on the phone
  21. B-Submitted a PM complaint
  22. O-Customer wanted to report glass in the roadway
  23. N-Submitted an Eng - Project Info request
  24. B-Need to pay Waterworks bill
  25. O-Citizen mentions the weather
  26. N-Stormwater compliment
  27. G-Wanted to leave a comment for the traffic calming
  28. B-Submitted a Street Sweeping request
  29. G-Voter registrar
  30. I-Tree limb on power line