Receive acustomercompliment/praisewhile on the phoneSubmitteda ROWISubmitteda PMcomplaintCustomersays theword"eyesore"VoterregistrarCustomeroffers to takethe surveybefore youaskCitizenasksabout acity eventPerfectQAScoreTrashConcernedCitizenHit AHTgoal forthe dayCustomerwants toknow whatday theirbulk isWastewaterstoppagerequestNeed to payWaterworksbillCustomersaid thegrass iswaist highPropertyAssessmentValueCitizen reportsa missed bulkcollection forthe wrongweekSubmittedan Eng -Project InforequestHandle acall under3 minutesCustomerasked whattheStormwaterfee isStormwatercomplimentHit AHT +wrap time+ QA all inone dayCitizenmentionstheweatherTree limbon powerlineWanted toleave acomment forthe trafficcalmingMeetwrap timegoal forthe dayCustomerwants tospeak with aSolid WasteField Insp.Submitteda StreetSweepingrequestGet 10surveys inone dayCustomerwanted toreport glassin theroadwayCustomerasked whenthe nextstreetsweeping isReceive acustomercompliment/praisewhile on the phoneSubmitteda ROWISubmitteda PMcomplaintCustomersays theword"eyesore"VoterregistrarCustomeroffers to takethe surveybefore youaskCitizenasksabout acity eventPerfectQAScoreTrashConcernedCitizenHit AHTgoal forthe dayCustomerwants toknow whatday theirbulk isWastewaterstoppagerequestNeed to payWaterworksbillCustomersaid thegrass iswaist highPropertyAssessmentValueCitizen reportsa missed bulkcollection forthe wrongweekSubmittedan Eng -Project InforequestHandle acall under3 minutesCustomerasked whattheStormwaterfee isStormwatercomplimentHit AHT +wrap time+ QA all inone dayCitizenmentionstheweatherTree limbon powerlineWanted toleave acomment forthe trafficcalmingMeetwrap timegoal forthe dayCustomerwants tospeak with aSolid WasteField Insp.Submitteda StreetSweepingrequestGet 10surveys inone dayCustomerwanted toreport glassin theroadwayCustomerasked whenthe nextstreetsweeping is

Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
B
4
I
5
G
6
I
7
O
8
G
9
G
10
N
11
N
12
G
13
B
14
N
15
O
16
G
17
N
18
B
19
I
20
N
21
B
22
O
23
I
24
G
25
B
26
B
27
B
28
I
29
O
30
I
  1. O-Receive a customer compliment/praise while on the phone
  2. O-Submitted a ROWI
  3. B-Submitted a PM complaint
  4. I-Customer says the word "eyesore"
  5. G-Voter registrar
  6. I-Customer offers to take the survey before you ask
  7. O-Citizen asks about a city event
  8. G-Perfect QA Score
  9. G-Trash Concerned Citizen
  10. N-Hit AHT goal for the day
  11. N-Customer wants to know what day their bulk is
  12. G-Wastewater stoppage request
  13. B-Need to pay Waterworks bill
  14. N-Customer said the grass is waist high
  15. O-Property Assessment Value
  16. G-Citizen reports a missed bulk collection for the wrong week
  17. N-Submitted an Eng - Project Info request
  18. B-Handle a call under 3 minutes
  19. I-Customer asked what the Stormwater fee is
  20. N-Stormwater compliment
  21. B-Hit AHT + wrap time + QA all in one day
  22. O-Citizen mentions the weather
  23. I-Tree limb on power line
  24. G-Wanted to leave a comment for the traffic calming
  25. B-Meet wrap time goal for the day
  26. B-Customer wants to speak with a Solid Waste Field Insp.
  27. B-Submitted a Street Sweeping request
  28. I-Get 10 surveys in one day
  29. O-Customer wanted to report glass in the roadway
  30. I-Customer asked when the next street sweeping is