KudosSpecialistsGiveSlowDownEECCodeDMVAskSupportPatienceSmileEffortAHACustomerGratefulIs thereanythingelseOfferAdditionalAssistanceConfirmFocusCommunicationsHelpfulResearchConfidenceStatementEasterResponseEmergencyConfidentialOperatorQualityRestateReasonBestCCFin#GroupExcellenceBreatheVSPTeamworkEggsCoachingThankyouHigh5PatientPatienceWarmTransferLeadersKudosSpecialistsGiveSlowDownEECCodeDMVAskSupportPatienceSmileEffortAHACustomerGratefulIs thereanythingelseOfferAdditionalAssistanceConfirmFocusCommunicationsHelpfulResearchConfidenceStatementEasterResponseEmergencyConfidentialOperatorQualityRestateReasonBestCCFin#GroupExcellenceBreatheVSPTeamworkEggsCoachingThankyouHigh5PatientPatienceWarmTransferLeaders

April Engagement - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
*
2
*
3
N
4
*
5
O
6
B
7
N
8
#
9
N
10
O
11
I
12
O
13
#
14
#
15
#
16
B
17
B
18
O
19
*
20
G
21
*
22
O
23
I
24
G
25
G
26
#
27
B
28
G
29
B
30
B
31
I
32
B
33
N
34
N
35
I
36
G
37
I
38
G
39
I
40
*
41
*
42
*
43
#
44
G
45
I
46
N
47
G
48
N
49
O
50
#
51
N
52
O
53
B
54
#
55
I
56
*
57
B
58
O
59
I
  1. *-
  2. *-
  3. N-Kudos
  4. *-Specialists
  5. O-Give
  6. B-Slow Down
  7. N-
  8. #-EEC
  9. N-Code
  10. O-DMV
  11. I-Ask
  12. O-Support
  13. #-Patience
  14. #-Smile
  15. #-Effort
  16. B-AHA
  17. B-Customer
  18. O-
  19. *-
  20. G-Grateful
  21. *-
  22. O-Is there anything else
  23. I-Offer Additional Assistance
  24. G-Confirm
  25. G-
  26. #-Focus
  27. B-Communications
  28. G-Helpful
  29. B-Research
  30. B-
  31. I-Confidence Statement
  32. B-Easter
  33. N-Response
  34. N-
  35. I-Emergency
  36. G-Confidential
  37. I-Operator
  38. G-Quality
  39. I-
  40. *-Restate Reason
  41. *-Best
  42. *-CC
  43. #-Fin#
  44. G-Group
  45. I-Excellence
  46. N-Breathe
  47. G-VSP
  48. N-
  49. O-Teamwork
  50. #-Eggs
  51. N-Coaching
  52. O-
  53. B-
  54. #-Thank you
  55. I-High 5
  56. *-Patient
  57. B-Patience
  58. O-Warm Transfer
  59. I-Leaders