FocusCommunicationsWarmTransferConfirmCoachingOfferAdditionalAssistanceConfidentialEasterQualityEffortKudosEECVSPIs thereanythingelseEggsBreatheDMVPatienceSpecialistsResearchPatientRestateReasonLeadersCCGroupPatienceCodeGiveResponseSlowDownSupportCustomerEmergencyAHAHelpfulConfidenceStatementSmileGratefulFin#High5ThankyouTeamworkOperatorExcellenceFocusCommunicationsWarmTransferConfirmCoachingOfferAdditionalAssistanceConfidentialEasterQualityEffortKudosEECVSPIs thereanythingelseEggsBreatheDMVPatienceSpecialistsResearchPatientRestateReasonLeadersCCGroupPatienceCodeGiveResponseSlowDownSupportCustomerEmergencyAHAHelpfulConfidenceStatementSmileGratefulFin#High5ThankyouTeamworkOperatorExcellence

April - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Focus
  2. Communications
  3. Warm Transfer
  4. Confirm
  5. Coaching
  6. Offer Additional Assistance
  11. Confidential
  12. Easter
  14. Quality
  15. Effort
  17. Kudos
  18. EEC
  21. VSP
  22. Is there anything else
  23. Eggs
  24. Breathe
  25. DMV
  27. Patience
  29. Specialists
  30. Research
  31. Patient
  32. Restate Reason
  33. Leaders
  34. CC
  35. Group
  36. Patience
  37. Code
  39. Give
  40. Response
  41. Slow Down
  42. Support
  43. Customer
  44. Emergency
  47. AHA
  48. Helpful
  49. Confidence Statement
  51. Smile
  52. Grateful
  54. Fin#
  55. High 5
  56. Thank you
  59. Teamwork
  60. Operator
  63. Excellence