bekindask forpermissionask forhelpmodelcalmnessslowdownfriendlydignityleanforwardbecuriousbe selfawarestaycalmconcernlead withcompassionsmilerespectfullisten,listen andlistenmorekeepbreathingbegentletrustis keytruststayrelaxedchange theenvironmentempathizebuildunderstandingwatchforcueslistenconsiderperson'sneedsbekindask forpermissionask forhelpmodelcalmnessslowdownfriendlydignityleanforwardbecuriousbe selfawarestaycalmconcernlead withcompassionsmilerespectfullisten,listen andlistenmorekeepbreathingbegentletrustis keytruststayrelaxedchange theenvironmentempathizebuildunderstandingwatchforcueslistenconsiderperson'sneeds

Supporting De-escalation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. be kind
  2. ask for permission
  3. ask for help
  4. model calmness
  5. slow down
  6. friendly
  7. dignity
  8. lean forward
  9. be curious
  10. be self aware
  11. stay calm
  12. concern
  13. lead with compassion
  14. smile
  15. respectful
  16. listen, listen and listen more
  17. keep breathing
  18. be gentle
  19. trust is key
  20. trust
  21. stay relaxed
  22. change the environment
  23. empathize
  24. build understanding
  25. watch for cues
  26. listen
  27. consider person's needs