Cxtrying toenter FSFSCheckoutIssueSubmitManagerCallbackHelp FSpaperfileAssignthe FSto me?ExpertexitschatPut inTriageWorkflowAsksaboutRefundCx has 3or morestatesIn 2threadswith sameissueTTDQuestion1099-BNeedsReview ?Expert wantstech support,cx not onphoneImmediatelyasks forHuddleMilitaryincome?Hit aSnagErrorReassignNYpreparerExtensionQuestionHave togo to QRTchannelForeignincome?Thread w/multipleleadsHave to askforscreensharecodeCx doesnot wantto pay forAssistAsks forDiscountCxtrying toenter FSFSCheckoutIssueSubmitManagerCallbackHelp FSpaperfileAssignthe FSto me?ExpertexitschatPut inTriageWorkflowAsksaboutRefundCx has 3or morestatesIn 2threadswith sameissueTTDQuestion1099-BNeedsReview ?Expert wantstech support,cx not onphoneImmediatelyasks forHuddleMilitaryincome?Hit aSnagErrorReassignNYpreparerExtensionQuestionHave togo to QRTchannelForeignincome?Thread w/multipleleadsHave to askforscreensharecodeCx doesnot wantto pay forAssistAsks forDiscount

Leads Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cx trying to enter FS
  2. FS Checkout Issue
  3. Submit Manager Callback
  4. Help FS paper file
  5. Assign the FS to me?
  6. Expert exits chat
  7. Put in Triage Workflow
  8. Asks about Refund
  9. Cx has 3 or more states
  10. In 2 threads with same issue
  11. TTD Question
  12. 1099-B Needs Review ?
  13. Expert wants tech support, cx not on phone
  14. Immediately asks for Huddle
  15. Military income ?
  16. Hit a Snag Error
  17. Reassign NY preparer
  18. Extension Question
  19. Have to go to QRT channel
  20. Foreign income ?
  21. Thread w/ multiple leads
  22. Have to ask for screenshare code
  23. Cx does not want to pay for Assist
  24. Asks for Discount