Assignthe FSto me?AsksaboutRefundHave to askforscreensharecodeAsks forDiscountMilitaryincome?SubmitManagerCallbackReassignNYpreparerCx has 3or morestatesForeignincome?1099-BNeedsReview ?Immediatelyasks forHuddleHit aSnagErrorHelp FSpaperfileExpertexitschatFSCheckoutIssueExpert wantstech support,cx not onphoneThread w/multipleleadsTTDQuestionCx doesnot wantto pay forAssistPut inTriageWorkflowCxtrying toenter FSIn 2threadswith sameissueExtensionQuestionHave togo to QRTchannelAssignthe FSto me?AsksaboutRefundHave to askforscreensharecodeAsks forDiscountMilitaryincome?SubmitManagerCallbackReassignNYpreparerCx has 3or morestatesForeignincome?1099-BNeedsReview ?Immediatelyasks forHuddleHit aSnagErrorHelp FSpaperfileExpertexitschatFSCheckoutIssueExpert wantstech support,cx not onphoneThread w/multipleleadsTTDQuestionCx doesnot wantto pay forAssistPut inTriageWorkflowCxtrying toenter FSIn 2threadswith sameissueExtensionQuestionHave togo to QRTchannel

Leads Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assign the FS to me?
  2. Asks about Refund
  3. Have to ask for screenshare code
  4. Asks for Discount
  5. Military income ?
  6. Submit Manager Callback
  7. Reassign NY preparer
  8. Cx has 3 or more states
  9. Foreign income ?
  10. 1099-B Needs Review ?
  11. Immediately asks for Huddle
  12. Hit a Snag Error
  13. Help FS paper file
  14. Expert exits chat
  15. FS Checkout Issue
  16. Expert wants tech support, cx not on phone
  17. Thread w/ multiple leads
  18. TTD Question
  19. Cx does not want to pay for Assist
  20. Put in Triage Workflow
  21. Cx trying to enter FS
  22. In 2 threads with same issue
  23. Extension Question
  24. Have to go to QRT channel