Incorrectitemnumberbilled"Myprinter isout ofink/toner""It'surgent!"(it's noturgent)MedicalDirector/Pracsoftfreezes orcloses theprogram“I was toldit’sfree/bulk-billed”InternetdropsoutGPrunningbehindWalk-inpatientPatientlateComputerlaggingAll phonelinesringing atonce"Canyou hearme now"Phonecuts outmid-call“I didn’tget myreminder”Lab resultsnotback/have tocallpathologyThankyou froma patientPrinterjamMedicarecardexpired“Just aquickquestion”“Canyou fitme in?”"I lost myscript/referralcan theDoctor pleasereprint it?"FriendlypatientColdchainbreach“Can Ispeakto PM?”Incorrectitemnumberbilled"Myprinter isout ofink/toner""It'surgent!"(it's noturgent)MedicalDirector/Pracsoftfreezes orcloses theprogram“I was toldit’sfree/bulk-billed”InternetdropsoutGPrunningbehindWalk-inpatientPatientlateComputerlaggingAll phonelinesringing atonce"Canyou hearme now"Phonecuts outmid-call“I didn’tget myreminder”Lab resultsnotback/have tocallpathologyThankyou froma patientPrinterjamMedicarecardexpired“Just aquickquestion”“Canyou fitme in?”"I lost myscript/referralcan theDoctor pleasereprint it?"FriendlypatientColdchainbreach“Can Ispeakto PM?”

Medical Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Incorrect item number billed
  2. "My printer is out of ink/toner"
  3. "It's urgent!" (it's not urgent)
  4. Medical Director/Pracsoft freezes or closes the program
  5. “I was told it’s free/bulk-billed”
  6. Internet drops out
  7. GP running behind
  8. Walk-in patient
  9. Patient late
  10. Computer lagging
  11. All phone lines ringing at once
  12. "Can you hear me now"
  13. Phone cuts out mid-call
  14. “I didn’t get my reminder”
  15. Lab results not back/have to call pathology
  16. Thank you from a patient
  17. Printer jam
  18. Medicare card expired
  19. “Just a quick question”
  20. “Can you fit me in?”
  21. "I lost my script/referral can the Doctor please reprint it?"
  22. Friendly patient
  23. Cold chain breach
  24. “Can I speak to PM?”