Printerjam“Can Ispeakto PM?”Thankyou froma patientMedicalDirector/Pracsoftfreezes orcloses theprogramColdchainbreach"Myprinter isout ofink/toner"“Canyou fitme in?”“Just aquickquestion”FriendlypatientLab resultsnotback/have tocallpathologyWalk-inpatientComputerlaggingGPrunningbehind"Canyou hearme now""I lost myscript/referralcan theDoctor pleasereprint it?"PatientlateMedicarecardexpiredPhonecuts outmid-callAll phonelinesringing atonceIncorrectitemnumberbilled“I didn’tget myreminder”“I was toldit’sfree/bulk-billed”Internetdropsout"It'surgent!"(it's noturgent)Printerjam“Can Ispeakto PM?”Thankyou froma patientMedicalDirector/Pracsoftfreezes orcloses theprogramColdchainbreach"Myprinter isout ofink/toner"“Canyou fitme in?”“Just aquickquestion”FriendlypatientLab resultsnotback/have tocallpathologyWalk-inpatientComputerlaggingGPrunningbehind"Canyou hearme now""I lost myscript/referralcan theDoctor pleasereprint it?"PatientlateMedicarecardexpiredPhonecuts outmid-callAll phonelinesringing atonceIncorrectitemnumberbilled“I didn’tget myreminder”“I was toldit’sfree/bulk-billed”Internetdropsout"It'surgent!"(it's noturgent)

Medical Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Printer jam
  2. “Can I speak to PM?”
  3. Thank you from a patient
  4. Medical Director/Pracsoft freezes or closes the program
  5. Cold chain breach
  6. "My printer is out of ink/toner"
  7. “Can you fit me in?”
  8. “Just a quick question”
  9. Friendly patient
  10. Lab results not back/have to call pathology
  11. Walk-in patient
  12. Computer lagging
  13. GP running behind
  14. "Can you hear me now"
  15. "I lost my script/referral can the Doctor please reprint it?"
  16. Patient late
  17. Medicare card expired
  18. Phone cuts out mid-call
  19. All phone lines ringing at once
  20. Incorrect item number billed
  21. “I didn’t get my reminder”
  22. “I was told it’s free/bulk-billed”
  23. Internet drops out
  24. "It's urgent!" (it's not urgent)