All phonelinesringing atoncePrinterjam“I didn’tget myreminder”PatientlateColdchainbreachMedicarecardexpiredGPrunningbehind“Can Ispeakto PM?”ComputerlaggingLab resultsnotback/have tocallpathologyThankyou froma patientMedicalDirector/Pracsoftfreezes orcloses theprogram“I was toldit’sfree/bulk-billed”"Canyou hearme now"FriendlypatientIncorrectitemnumberbilledInternetdropsoutPhonecuts outmid-call"It'surgent!"(it's noturgent)“Just aquickquestion”"I lost myscript/referralcan theDoctor pleasereprint it?"Walk-inpatient“Canyou fitme in?”"Myprinter isout ofink/toner"All phonelinesringing atoncePrinterjam“I didn’tget myreminder”PatientlateColdchainbreachMedicarecardexpiredGPrunningbehind“Can Ispeakto PM?”ComputerlaggingLab resultsnotback/have tocallpathologyThankyou froma patientMedicalDirector/Pracsoftfreezes orcloses theprogram“I was toldit’sfree/bulk-billed”"Canyou hearme now"FriendlypatientIncorrectitemnumberbilledInternetdropsoutPhonecuts outmid-call"It'surgent!"(it's noturgent)“Just aquickquestion”"I lost myscript/referralcan theDoctor pleasereprint it?"Walk-inpatient“Canyou fitme in?”"Myprinter isout ofink/toner"

Medical Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All phone lines ringing at once
  2. Printer jam
  3. “I didn’t get my reminder”
  4. Patient late
  5. Cold chain breach
  6. Medicare card expired
  7. GP running behind
  8. “Can I speak to PM?”
  9. Computer lagging
  10. Lab results not back/have to call pathology
  11. Thank you from a patient
  12. Medical Director/Pracsoft freezes or closes the program
  13. “I was told it’s free/bulk-billed”
  14. "Can you hear me now"
  15. Friendly patient
  16. Incorrect item number billed
  17. Internet drops out
  18. Phone cuts out mid-call
  19. "It's urgent!" (it's not urgent)
  20. “Just a quick question”
  21. "I lost my script/referral can the Doctor please reprint it?"
  22. Walk-in patient
  23. “Can you fit me in?”
  24. "My printer is out of ink/toner"