Phonecuts outmid-call“Can Ispeakto PM?”Walk-inpatientPrinterjam"Canyou hearme now"Lab resultsnotback/have tocallpathologyIncorrectitemnumberbilled“Canyou fitme in?”Thankyou froma patientPatientlateMedicarecardexpiredComputerlaggingAll phonelinesringing atonce"I lost myscript/referralcan theDoctor pleasereprint it?""It'surgent!"(it's noturgent)FriendlypatientInternetdropsout"Myprinter isout ofink/toner"“I was toldit’sfree/bulk-billed”Coldchainbreach“I didn’tget myreminder”GPrunningbehind“Just aquickquestion”MedicalDirector/Pracsoftfreezes orcloses theprogramPhonecuts outmid-call“Can Ispeakto PM?”Walk-inpatientPrinterjam"Canyou hearme now"Lab resultsnotback/have tocallpathologyIncorrectitemnumberbilled“Canyou fitme in?”Thankyou froma patientPatientlateMedicarecardexpiredComputerlaggingAll phonelinesringing atonce"I lost myscript/referralcan theDoctor pleasereprint it?""It'surgent!"(it's noturgent)FriendlypatientInternetdropsout"Myprinter isout ofink/toner"“I was toldit’sfree/bulk-billed”Coldchainbreach“I didn’tget myreminder”GPrunningbehind“Just aquickquestion”MedicalDirector/Pracsoftfreezes orcloses theprogram

Medical Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Phone cuts out mid-call
  2. “Can I speak to PM?”
  3. Walk-in patient
  4. Printer jam
  5. "Can you hear me now"
  6. Lab results not back/have to call pathology
  7. Incorrect item number billed
  8. “Can you fit me in?”
  9. Thank you from a patient
  10. Patient late
  11. Medicare card expired
  12. Computer lagging
  13. All phone lines ringing at once
  14. "I lost my script/referral can the Doctor please reprint it?"
  15. "It's urgent!" (it's not urgent)
  16. Friendly patient
  17. Internet drops out
  18. "My printer is out of ink/toner"
  19. “I was told it’s free/bulk-billed”
  20. Cold chain breach
  21. “I didn’t get my reminder”
  22. GP running behind
  23. “Just a quick question”
  24. Medical Director/Pracsoft freezes or closes the program