Thankyou froma patientComputerlaggingAll phonelinesringing atonceIncorrectitemnumberbilled“Canyou fitme in?”PatientlatePhonecuts outmid-callMedicalDirector/Pracsoftfreezes orcloses theprogram“I was toldit’sfree/bulk-billed”Printerjam"It'surgent!"(it's noturgent)“Can Ispeakto PM?”"I lost myscript/referralcan theDoctor pleasereprint it?"“I didn’tget myreminder”GPrunningbehind“Just aquickquestion”"Canyou hearme now"InternetdropsoutMedicarecardexpiredWalk-inpatientColdchainbreach"Myprinter isout ofink/toner"FriendlypatientLab resultsnotback/have tocallpathologyThankyou froma patientComputerlaggingAll phonelinesringing atonceIncorrectitemnumberbilled“Canyou fitme in?”PatientlatePhonecuts outmid-callMedicalDirector/Pracsoftfreezes orcloses theprogram“I was toldit’sfree/bulk-billed”Printerjam"It'surgent!"(it's noturgent)“Can Ispeakto PM?”"I lost myscript/referralcan theDoctor pleasereprint it?"“I didn’tget myreminder”GPrunningbehind“Just aquickquestion”"Canyou hearme now"InternetdropsoutMedicarecardexpiredWalk-inpatientColdchainbreach"Myprinter isout ofink/toner"FriendlypatientLab resultsnotback/have tocallpathology

Medical Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you from a patient
  2. Computer lagging
  3. All phone lines ringing at once
  4. Incorrect item number billed
  5. “Can you fit me in?”
  6. Patient late
  7. Phone cuts out mid-call
  8. Medical Director/Pracsoft freezes or closes the program
  9. “I was told it’s free/bulk-billed”
  10. Printer jam
  11. "It's urgent!" (it's not urgent)
  12. “Can I speak to PM?”
  13. "I lost my script/referral can the Doctor please reprint it?"
  14. “I didn’t get my reminder”
  15. GP running behind
  16. “Just a quick question”
  17. "Can you hear me now"
  18. Internet drops out
  19. Medicare card expired
  20. Walk-in patient
  21. Cold chain breach
  22. "My printer is out of ink/toner"
  23. Friendly patient
  24. Lab results not back/have to call pathology