“I was toldit’sfree/bulk-billed”MedicarecardexpiredPhonecuts outmid-callPatientlate“Canyou fitme in?”Walk-inpatientPrinterjam“Can Ispeakto PM?”All phonelinesringing atonce"It'surgent!"(it's noturgent)GPrunningbehindThankyou froma patient"Myprinter isout ofink/toner"ColdchainbreachLab resultsnotback/have tocallpathology“I didn’tget myreminder”IncorrectitemnumberbilledInternetdropsoutFriendlypatient"I lost myscript/referralcan theDoctor pleasereprint it?"MedicalDirector/Pracsoftfreezes orcloses theprogram"Canyou hearme now"“Just aquickquestion”Computerlagging“I was toldit’sfree/bulk-billed”MedicarecardexpiredPhonecuts outmid-callPatientlate“Canyou fitme in?”Walk-inpatientPrinterjam“Can Ispeakto PM?”All phonelinesringing atonce"It'surgent!"(it's noturgent)GPrunningbehindThankyou froma patient"Myprinter isout ofink/toner"ColdchainbreachLab resultsnotback/have tocallpathology“I didn’tget myreminder”IncorrectitemnumberbilledInternetdropsoutFriendlypatient"I lost myscript/referralcan theDoctor pleasereprint it?"MedicalDirector/Pracsoftfreezes orcloses theprogram"Canyou hearme now"“Just aquickquestion”Computerlagging

Medical Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I was told it’s free/bulk-billed”
  2. Medicare card expired
  3. Phone cuts out mid-call
  4. Patient late
  5. “Can you fit me in?”
  6. Walk-in patient
  7. Printer jam
  8. “Can I speak to PM?”
  9. All phone lines ringing at once
  10. "It's urgent!" (it's not urgent)
  11. GP running behind
  12. Thank you from a patient
  13. "My printer is out of ink/toner"
  14. Cold chain breach
  15. Lab results not back/have to call pathology
  16. “I didn’t get my reminder”
  17. Incorrect item number billed
  18. Internet drops out
  19. Friendly patient
  20. "I lost my script/referral can the Doctor please reprint it?"
  21. Medical Director/Pracsoft freezes or closes the program
  22. "Can you hear me now"
  23. “Just a quick question”
  24. Computer lagging