ColdchainbreachPhonecuts outmid-callAll phonelinesringing atonce“I was toldit’sfree/bulk-billed”GPrunningbehindInternetdropsoutPrinterjamMedicarecardexpiredWalk-inpatientPatientlateFriendlypatient“Canyou fitme in?”IncorrectitemnumberbilledLab resultsnotback/have tocallpathologyComputerlaggingMedicalDirector/Pracsoftfreezes orcloses theprogram“Just aquickquestion”Thankyou froma patient"Canyou hearme now""I lost myscript/referralcan theDoctor pleasereprint it?"“Can Ispeakto PM?”“I didn’tget myreminder”"It'surgent!"(it's noturgent)"Myprinter isout ofink/toner"ColdchainbreachPhonecuts outmid-callAll phonelinesringing atonce“I was toldit’sfree/bulk-billed”GPrunningbehindInternetdropsoutPrinterjamMedicarecardexpiredWalk-inpatientPatientlateFriendlypatient“Canyou fitme in?”IncorrectitemnumberbilledLab resultsnotback/have tocallpathologyComputerlaggingMedicalDirector/Pracsoftfreezes orcloses theprogram“Just aquickquestion”Thankyou froma patient"Canyou hearme now""I lost myscript/referralcan theDoctor pleasereprint it?"“Can Ispeakto PM?”“I didn’tget myreminder”"It'surgent!"(it's noturgent)"Myprinter isout ofink/toner"

Medical Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cold chain breach
  2. Phone cuts out mid-call
  3. All phone lines ringing at once
  4. “I was told it’s free/bulk-billed”
  5. GP running behind
  6. Internet drops out
  7. Printer jam
  8. Medicare card expired
  9. Walk-in patient
  10. Patient late
  11. Friendly patient
  12. “Can you fit me in?”
  13. Incorrect item number billed
  14. Lab results not back/have to call pathology
  15. Computer lagging
  16. Medical Director/Pracsoft freezes or closes the program
  17. “Just a quick question”
  18. Thank you from a patient
  19. "Can you hear me now"
  20. "I lost my script/referral can the Doctor please reprint it?"
  21. “Can I speak to PM?”
  22. “I didn’t get my reminder”
  23. "It's urgent!" (it's not urgent)
  24. "My printer is out of ink/toner"