Send a kindmessage toa coach orconsultantMade aCheck/PaymentInquiryAssistedwithProgramEligibilityLeft a caseopen (FirstCaseResolution:No).Put EEon hold toresearchEEwasdrivingNew toBenefitCallCalledImmediateManagerlineDocumentRequirementsCallCoachingSessionRelatedCallReceivedLoanSupportCallSiteNavigationCallAssisted withEmploymentVerificationLetterInstructedEE to makea supportticketChairYogaAssistedwithApplicationCreationAnsweredRepaymentQuestionRequestedaDocumentre-reviewCalledHelpDeskSentanEmailProvidedLoginAssistanceCheckedContactCenterCollegeConfirmeda CapLimitNeeded aTranslatorSend a kindmessage toa coach orconsultantMade aCheck/PaymentInquiryAssistedwithProgramEligibilityLeft a caseopen (FirstCaseResolution:No).Put EEon hold toresearchEEwasdrivingNew toBenefitCallCalledImmediateManagerlineDocumentRequirementsCallCoachingSessionRelatedCallReceivedLoanSupportCallSiteNavigationCallAssisted withEmploymentVerificationLetterInstructedEE to makea supportticketChairYogaAssistedwithApplicationCreationAnsweredRepaymentQuestionRequestedaDocumentre-reviewCalledHelpDeskSentanEmailProvidedLoginAssistanceCheckedContactCenterCollegeConfirmeda CapLimitNeeded aTranslator

EdVenture BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a kind message to a coach or consultant
  2. Made a Check/Payment Inquiry
  3. Assisted with Program Eligibility
  4. Left a case open (First Case Resolution: No).
  5. Put EE on hold to research
  6. EE was driving
  7. New to Benefit Call
  8. Called Immediate Manager line
  9. Document Requirements Call
  10. Coaching Session Related Call
  11. Received Loan Support Call
  12. Site Navigation Call
  13. Assisted with Employment Verification Letter
  14. Instructed EE to make a support ticket
  15. Chair Yoga
  16. Assisted with Application Creation
  17. Answered Repayment Question
  18. Requested a Document re-review
  19. Called Help Desk
  20. Sent an Email
  21. Provided Login Assistance
  22. Checked Contact Center College
  23. Confirmed a Cap Limit
  24. Needed a Translator