Checked Contact Center College Chair Yoga Put EE on hold to research Instructed EE to make a support ticket Confirmed a Cap Limit New to Benefit Call Received Loan Support Call Called Immediate Manager line Requested a Document re-review Send a kind message to a coach or consultant EE was driving Provided Login Assistance Site Navigation Call Answered Repayment Question Called Help Desk Coaching Session Related Call Document Requirements Call Assisted with Application Creation Assisted with Employment Verification Letter Assisted with Program Eligibility Left a case open (First Case Resolution: No). Needed a Translator Made a Check/Payment Inquiry Sent an Email Checked Contact Center College Chair Yoga Put EE on hold to research Instructed EE to make a support ticket Confirmed a Cap Limit New to Benefit Call Received Loan Support Call Called Immediate Manager line Requested a Document re-review Send a kind message to a coach or consultant EE was driving Provided Login Assistance Site Navigation Call Answered Repayment Question Called Help Desk Coaching Session Related Call Document Requirements Call Assisted with Application Creation Assisted with Employment Verification Letter Assisted with Program Eligibility Left a case open (First Case Resolution: No). Needed a Translator Made a Check/Payment Inquiry Sent an Email
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Checked Contact Center College
Chair Yoga
Put EE on hold to research
Instructed EE to make a support ticket
Confirmed a Cap Limit
New to Benefit Call
Received Loan Support Call
Called Immediate Manager line
Requested a Document re-review
Send a kind message to a coach or consultant
EE was driving
Provided Login Assistance
Site Navigation Call
Answered Repayment Question
Called Help Desk
Coaching Session Related Call
Document Requirements Call
Assisted with Application Creation
Assisted with Employment Verification Letter
Assisted with Program Eligibility
Left a case open (First Case Resolution: No).
Needed a Translator
Made a Check/Payment Inquiry
Sent an Email