DocumentRequirementsCallSiteNavigationCallInstructedEE to makea supportticketAnsweredRepaymentQuestionRequestedaDocumentre-reviewPut EEon hold toresearchConfirmeda CapLimitCoachingSessionRelatedCallCalledImmediateManagerlineMade aCheck/PaymentInquiryCheckedContactCenterCollegeProvidedLoginAssistanceAssisted withEmploymentVerificationLetterSend a kindmessage toa coach orconsultantLeft a caseopen (FirstCaseResolution:No).AssistedwithProgramEligibilityNew toBenefitCallReceivedLoanSupportCallAssistedwithApplicationCreationCalledHelpDeskSentanEmailChairYogaNeeded aTranslatorEEwasdrivingDocumentRequirementsCallSiteNavigationCallInstructedEE to makea supportticketAnsweredRepaymentQuestionRequestedaDocumentre-reviewPut EEon hold toresearchConfirmeda CapLimitCoachingSessionRelatedCallCalledImmediateManagerlineMade aCheck/PaymentInquiryCheckedContactCenterCollegeProvidedLoginAssistanceAssisted withEmploymentVerificationLetterSend a kindmessage toa coach orconsultantLeft a caseopen (FirstCaseResolution:No).AssistedwithProgramEligibilityNew toBenefitCallReceivedLoanSupportCallAssistedwithApplicationCreationCalledHelpDeskSentanEmailChairYogaNeeded aTranslatorEEwasdriving

EdVenture BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Document Requirements Call
  2. Site Navigation Call
  3. Instructed EE to make a support ticket
  4. Answered Repayment Question
  5. Requested a Document re-review
  6. Put EE on hold to research
  7. Confirmed a Cap Limit
  8. Coaching Session Related Call
  9. Called Immediate Manager line
  10. Made a Check/Payment Inquiry
  11. Checked Contact Center College
  12. Provided Login Assistance
  13. Assisted with Employment Verification Letter
  14. Send a kind message to a coach or consultant
  15. Left a case open (First Case Resolution: No).
  16. Assisted with Program Eligibility
  17. New to Benefit Call
  18. Received Loan Support Call
  19. Assisted with Application Creation
  20. Called Help Desk
  21. Sent an Email
  22. Chair Yoga
  23. Needed a Translator
  24. EE was driving