Answered Repayment Question New to Benefit Call Assisted with Employment Verification Letter Coaching Session Related Call Send a kind message to a coach or consultant Assisted with Application Creation Put EE on hold to research Site Navigation Call Sent an Email Received Loan Support Call Assisted with Program Eligibility Called Immediate Manager line Needed a Translator EE was driving Called Help Desk Provided Login Assistance Document Requirements Call Instructed EE to make a support ticket Requested a Document re-review Confirmed a Cap Limit Left a case open (First Case Resolution: No). Checked Contact Center College Made a Check/Payment Inquiry Chair Yoga Answered Repayment Question New to Benefit Call Assisted with Employment Verification Letter Coaching Session Related Call Send a kind message to a coach or consultant Assisted with Application Creation Put EE on hold to research Site Navigation Call Sent an Email Received Loan Support Call Assisted with Program Eligibility Called Immediate Manager line Needed a Translator EE was driving Called Help Desk Provided Login Assistance Document Requirements Call Instructed EE to make a support ticket Requested a Document re-review Confirmed a Cap Limit Left a case open (First Case Resolution: No). Checked Contact Center College Made a Check/Payment Inquiry Chair Yoga
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Answered Repayment Question
New to Benefit Call
Assisted with Employment Verification Letter
Coaching Session Related Call
Send a kind message to a coach or consultant
Assisted with Application Creation
Put EE on hold to research
Site Navigation Call
Sent an Email
Received Loan Support Call
Assisted with Program Eligibility
Called Immediate Manager line
Needed a Translator
EE was driving
Called Help Desk
Provided Login Assistance
Document Requirements Call
Instructed EE to make a support ticket
Requested a Document re-review
Confirmed a Cap Limit
Left a case open (First Case Resolution: No).
Checked Contact Center College
Made a Check/Payment Inquiry
Chair Yoga