Needed a Translator Instructed EE to make a support ticket Called Help Desk Answered Repayment Question Put EE on hold to research Left a case open (First Case Resolution: No). Called Immediate Manager line EE was driving Assisted with Employment Verification Letter Requested a Document re-review Document Requirements Call Provided Login Assistance Assisted with Program Eligibility Confirmed a Cap Limit Site Navigation Call Checked Contact Center College Received Loan Support Call Made a Check/Payment Inquiry Sent an Email Send a kind message to a coach or consultant Assisted with Application Creation Chair Yoga New to Benefit Call Coaching Session Related Call Needed a Translator Instructed EE to make a support ticket Called Help Desk Answered Repayment Question Put EE on hold to research Left a case open (First Case Resolution: No). Called Immediate Manager line EE was driving Assisted with Employment Verification Letter Requested a Document re-review Document Requirements Call Provided Login Assistance Assisted with Program Eligibility Confirmed a Cap Limit Site Navigation Call Checked Contact Center College Received Loan Support Call Made a Check/Payment Inquiry Sent an Email Send a kind message to a coach or consultant Assisted with Application Creation Chair Yoga New to Benefit Call Coaching Session Related Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Needed a Translator
Instructed EE to make a support ticket
Called Help Desk
Answered Repayment Question
Put EE on hold to research
Left a case open (First Case Resolution: No).
Called Immediate Manager line
EE was driving
Assisted with Employment Verification Letter
Requested a Document re-review
Document Requirements Call
Provided Login Assistance
Assisted with Program Eligibility
Confirmed a Cap Limit
Site Navigation Call
Checked Contact Center College
Received Loan Support Call
Made a Check/Payment Inquiry
Sent an Email
Send a kind message to a coach or consultant
Assisted with Application Creation
Chair Yoga
New to Benefit Call
Coaching Session Related Call