CheckedContactCenterCollegeChairYogaPut EEon hold toresearchInstructedEE to makea supportticketConfirmeda CapLimitNew toBenefitCallReceivedLoanSupportCallCalledImmediateManagerlineRequestedaDocumentre-reviewSend a kindmessage toa coach orconsultantEEwasdrivingProvidedLoginAssistanceSiteNavigationCallAnsweredRepaymentQuestionCalledHelpDeskCoachingSessionRelatedCallDocumentRequirementsCallAssistedwithApplicationCreationAssisted withEmploymentVerificationLetterAssistedwithProgramEligibilityLeft a caseopen (FirstCaseResolution:No).Needed aTranslatorMade aCheck/PaymentInquirySentanEmailCheckedContactCenterCollegeChairYogaPut EEon hold toresearchInstructedEE to makea supportticketConfirmeda CapLimitNew toBenefitCallReceivedLoanSupportCallCalledImmediateManagerlineRequestedaDocumentre-reviewSend a kindmessage toa coach orconsultantEEwasdrivingProvidedLoginAssistanceSiteNavigationCallAnsweredRepaymentQuestionCalledHelpDeskCoachingSessionRelatedCallDocumentRequirementsCallAssistedwithApplicationCreationAssisted withEmploymentVerificationLetterAssistedwithProgramEligibilityLeft a caseopen (FirstCaseResolution:No).Needed aTranslatorMade aCheck/PaymentInquirySentanEmail

EdVenture BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked Contact Center College
  2. Chair Yoga
  3. Put EE on hold to research
  4. Instructed EE to make a support ticket
  5. Confirmed a Cap Limit
  6. New to Benefit Call
  7. Received Loan Support Call
  8. Called Immediate Manager line
  9. Requested a Document re-review
  10. Send a kind message to a coach or consultant
  11. EE was driving
  12. Provided Login Assistance
  13. Site Navigation Call
  14. Answered Repayment Question
  15. Called Help Desk
  16. Coaching Session Related Call
  17. Document Requirements Call
  18. Assisted with Application Creation
  19. Assisted with Employment Verification Letter
  20. Assisted with Program Eligibility
  21. Left a case open (First Case Resolution: No).
  22. Needed a Translator
  23. Made a Check/Payment Inquiry
  24. Sent an Email