ProvidedLoginAssistanceSend a kindmessage toa coach orconsultantCheckedContactCenterCollegeSiteNavigationCallCalledHelpDeskNew toBenefitCallAssistedwithApplicationCreationMade aCheck/PaymentInquiryAssisted withEmploymentVerificationLetterDocumentRequirementsCallPut EEon hold toresearchConfirmeda CapLimitCalledImmediateManagerlineCoachingSessionRelatedCallRequestedaDocumentre-reviewSentanEmailLeft a caseopen (FirstCaseResolution:No).EEwasdrivingNeeded aTranslatorChairYogaReceivedLoanSupportCallAnsweredRepaymentQuestionInstructedEE to makea supportticketAssistedwithProgramEligibilityProvidedLoginAssistanceSend a kindmessage toa coach orconsultantCheckedContactCenterCollegeSiteNavigationCallCalledHelpDeskNew toBenefitCallAssistedwithApplicationCreationMade aCheck/PaymentInquiryAssisted withEmploymentVerificationLetterDocumentRequirementsCallPut EEon hold toresearchConfirmeda CapLimitCalledImmediateManagerlineCoachingSessionRelatedCallRequestedaDocumentre-reviewSentanEmailLeft a caseopen (FirstCaseResolution:No).EEwasdrivingNeeded aTranslatorChairYogaReceivedLoanSupportCallAnsweredRepaymentQuestionInstructedEE to makea supportticketAssistedwithProgramEligibility

EdVenture BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided Login Assistance
  2. Send a kind message to a coach or consultant
  3. Checked Contact Center College
  4. Site Navigation Call
  5. Called Help Desk
  6. New to Benefit Call
  7. Assisted with Application Creation
  8. Made a Check/Payment Inquiry
  9. Assisted with Employment Verification Letter
  10. Document Requirements Call
  11. Put EE on hold to research
  12. Confirmed a Cap Limit
  13. Called Immediate Manager line
  14. Coaching Session Related Call
  15. Requested a Document re-review
  16. Sent an Email
  17. Left a case open (First Case Resolution: No).
  18. EE was driving
  19. Needed a Translator
  20. Chair Yoga
  21. Received Loan Support Call
  22. Answered Repayment Question
  23. Instructed EE to make a support ticket
  24. Assisted with Program Eligibility