AssistedwithLoginBUCRegistrationCallSent afinalreach outSent acomplimentto a co-worker orcoachBookeda CenterTourUsed theLanguageLineTransferredaninteractionSent atext (forwork)CalledHelpDeskEdAssistDocumentationAssistancePetCareCallAssistedwith LoanRepaymentWhat a longweek... it'sonlyMonday?!ImmediateActionCallDeescalateda situationMessagedyour TeamWorkedanEmailVirtualTutoringLeft acase openfor reviewNewRequestfor CareNew toBenefitCallWent for awalkduringbreakChecked aCenter'sAvailabilityTalkedwithRaymondAssistedwithLoginBUCRegistrationCallSent afinalreach outSent acomplimentto a co-worker orcoachBookeda CenterTourUsed theLanguageLineTransferredaninteractionSent atext (forwork)CalledHelpDeskEdAssistDocumentationAssistancePetCareCallAssistedwith LoanRepaymentWhat a longweek... it'sonlyMonday?!ImmediateActionCallDeescalateda situationMessagedyour TeamWorkedanEmailVirtualTutoringLeft acase openfor reviewNewRequestfor CareNew toBenefitCallWent for awalkduringbreakChecked aCenter'sAvailabilityTalkedwithRaymond

FLEX Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted with Login
  2. BUC Registration Call
  3. Sent a final reach out
  4. Sent a compliment to a co-worker or coach
  5. Booked a Center Tour
  6. Used the Language Line
  7. Transferred an interaction
  8. Sent a text (for work)
  9. Called Help Desk
  10. EdAssist Documentation Assistance
  11. Pet Care Call
  12. Assisted with Loan Repayment
  13. What a long week... it's only Monday?!
  14. Immediate Action Call
  15. Deescalated a situation
  16. Messaged your Team
  17. Worked an Email
  18. Virtual Tutoring
  19. Left a case open for review
  20. New Request for Care
  21. New to Benefit Call
  22. Went for a walk during break
  23. Checked a Center's Availability
  24. Talked with Raymond