EdAssistDocumentationAssistanceCalledHelpDeskBUCRegistrationCallTransferredaninteractionSent acomplimentto a co-worker orcoachWorkedanEmailLeft acase openfor reviewTalkedwithRaymondImmediateActionCallSent atext (forwork)Bookeda CenterTourUsed theLanguageLineAssistedwith LoanRepaymentPetCareCallVirtualTutoringNew toBenefitCallDeescalateda situationAssistedwithLoginMessagedyour TeamWent for awalkduringbreakChecked aCenter'sAvailabilityWhat a longweek... it'sonlyMonday?!Sent afinalreach outNewRequestfor CareEdAssistDocumentationAssistanceCalledHelpDeskBUCRegistrationCallTransferredaninteractionSent acomplimentto a co-worker orcoachWorkedanEmailLeft acase openfor reviewTalkedwithRaymondImmediateActionCallSent atext (forwork)Bookeda CenterTourUsed theLanguageLineAssistedwith LoanRepaymentPetCareCallVirtualTutoringNew toBenefitCallDeescalateda situationAssistedwithLoginMessagedyour TeamWent for awalkduringbreakChecked aCenter'sAvailabilityWhat a longweek... it'sonlyMonday?!Sent afinalreach outNewRequestfor Care

FLEX Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EdAssist Documentation Assistance
  2. Called Help Desk
  3. BUC Registration Call
  4. Transferred an interaction
  5. Sent a compliment to a co-worker or coach
  6. Worked an Email
  7. Left a case open for review
  8. Talked with Raymond
  9. Immediate Action Call
  10. Sent a text (for work)
  11. Booked a Center Tour
  12. Used the Language Line
  13. Assisted with Loan Repayment
  14. Pet Care Call
  15. Virtual Tutoring
  16. New to Benefit Call
  17. Deescalated a situation
  18. Assisted with Login
  19. Messaged your Team
  20. Went for a walk during break
  21. Checked a Center's Availability
  22. What a long week... it's only Monday?!
  23. Sent a final reach out
  24. New Request for Care