Left acase openfor reviewPetCareCallCalledHelpDeskTalkedwithRaymondUsed theLanguageLineDeescalateda situationAssistedwith LoanRepaymentBUCRegistrationCallSent acomplimentto a co-worker orcoachSent atext (forwork)What a longweek... it'sonlyMonday?!NewRequestfor CareAssistedwithLoginWent for awalkduringbreakWorkedanEmailSent afinalreach outMessagedyour TeamNew toBenefitCallBookeda CenterTourChecked aCenter'sAvailabilityImmediateActionCallVirtualTutoringEdAssistDocumentationAssistanceTransferredaninteractionLeft acase openfor reviewPetCareCallCalledHelpDeskTalkedwithRaymondUsed theLanguageLineDeescalateda situationAssistedwith LoanRepaymentBUCRegistrationCallSent acomplimentto a co-worker orcoachSent atext (forwork)What a longweek... it'sonlyMonday?!NewRequestfor CareAssistedwithLoginWent for awalkduringbreakWorkedanEmailSent afinalreach outMessagedyour TeamNew toBenefitCallBookeda CenterTourChecked aCenter'sAvailabilityImmediateActionCallVirtualTutoringEdAssistDocumentationAssistanceTransferredaninteraction

FLEX Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Left a case open for review
  2. Pet Care Call
  3. Called Help Desk
  4. Talked with Raymond
  5. Used the Language Line
  6. Deescalated a situation
  7. Assisted with Loan Repayment
  8. BUC Registration Call
  9. Sent a compliment to a co-worker or coach
  10. Sent a text (for work)
  11. What a long week... it's only Monday?!
  12. New Request for Care
  13. Assisted with Login
  14. Went for a walk during break
  15. Worked an Email
  16. Sent a final reach out
  17. Messaged your Team
  18. New to Benefit Call
  19. Booked a Center Tour
  20. Checked a Center's Availability
  21. Immediate Action Call
  22. Virtual Tutoring
  23. EdAssist Documentation Assistance
  24. Transferred an interaction