WorkedanEmailSent acomplimentto a co-worker orcoachChecked aCenter'sAvailabilityMessagedyour TeamImmediateActionCallSent atext (forwork)Deescalateda situationBookeda CenterTourLeft acase openfor reviewWhat a longweek... it'sonlyMonday?!Assistedwith LoanRepaymentSent afinalreach outTransferredaninteractionCalledHelpDeskPetCareCallAssistedwithLoginEdAssistDocumentationAssistanceVirtualTutoringTalkedwithRaymondWent for awalkduringbreakNew toBenefitCallNewRequestfor CareUsed theLanguageLineBUCRegistrationCallWorkedanEmailSent acomplimentto a co-worker orcoachChecked aCenter'sAvailabilityMessagedyour TeamImmediateActionCallSent atext (forwork)Deescalateda situationBookeda CenterTourLeft acase openfor reviewWhat a longweek... it'sonlyMonday?!Assistedwith LoanRepaymentSent afinalreach outTransferredaninteractionCalledHelpDeskPetCareCallAssistedwithLoginEdAssistDocumentationAssistanceVirtualTutoringTalkedwithRaymondWent for awalkduringbreakNew toBenefitCallNewRequestfor CareUsed theLanguageLineBUCRegistrationCall

FLEX Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked an Email
  2. Sent a compliment to a co-worker or coach
  3. Checked a Center's Availability
  4. Messaged your Team
  5. Immediate Action Call
  6. Sent a text (for work)
  7. Deescalated a situation
  8. Booked a Center Tour
  9. Left a case open for review
  10. What a long week... it's only Monday?!
  11. Assisted with Loan Repayment
  12. Sent a final reach out
  13. Transferred an interaction
  14. Called Help Desk
  15. Pet Care Call
  16. Assisted with Login
  17. EdAssist Documentation Assistance
  18. Virtual Tutoring
  19. Talked with Raymond
  20. Went for a walk during break
  21. New to Benefit Call
  22. New Request for Care
  23. Used the Language Line
  24. BUC Registration Call