BUCRegistrationCallAssistedwith LoanRepaymentWorkedanEmailWent for awalkduringbreakTalkedwithRaymondSent acomplimentto a co-worker orcoachNew toBenefitCallUsed theLanguageLineMessagedyour TeamAssistedwithLoginChecked aCenter'sAvailabilityCalledHelpDeskImmediateActionCallPetCareCallBookeda CenterTourSent atext (forwork)What a longweek... it'sonlyMonday?!VirtualTutoringEdAssistDocumentationAssistanceLeft acase openfor reviewDeescalateda situationNewRequestfor CareTransferredaninteractionSent afinalreach outBUCRegistrationCallAssistedwith LoanRepaymentWorkedanEmailWent for awalkduringbreakTalkedwithRaymondSent acomplimentto a co-worker orcoachNew toBenefitCallUsed theLanguageLineMessagedyour TeamAssistedwithLoginChecked aCenter'sAvailabilityCalledHelpDeskImmediateActionCallPetCareCallBookeda CenterTourSent atext (forwork)What a longweek... it'sonlyMonday?!VirtualTutoringEdAssistDocumentationAssistanceLeft acase openfor reviewDeescalateda situationNewRequestfor CareTransferredaninteractionSent afinalreach out

FLEX Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BUC Registration Call
  2. Assisted with Loan Repayment
  3. Worked an Email
  4. Went for a walk during break
  5. Talked with Raymond
  6. Sent a compliment to a co-worker or coach
  7. New to Benefit Call
  8. Used the Language Line
  9. Messaged your Team
  10. Assisted with Login
  11. Checked a Center's Availability
  12. Called Help Desk
  13. Immediate Action Call
  14. Pet Care Call
  15. Booked a Center Tour
  16. Sent a text (for work)
  17. What a long week... it's only Monday?!
  18. Virtual Tutoring
  19. EdAssist Documentation Assistance
  20. Left a case open for review
  21. Deescalated a situation
  22. New Request for Care
  23. Transferred an interaction
  24. Sent a final reach out