(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client late to specialty appointment
Call client but it goes to VM and box is full
Client calls to schedule with no referral
You received a Complement from the doctors or technicians
Client asks where the bathroom is
Had to repark a call twice waiting for a doctor to pick it up
Owner calls about getting vaccines
You or the team received a compliment from a client
Pet leaves a surprise on the floor for you to clean up
Someone brought in snacks or a flowers to the team as a thank you
Client asks what the date is
Chatty Cathy in lobby
Someone came in or called in thinking we were PEC
Animal comes in without carrier or leash
Owner asks how much is that in lbs
You get a call about exotics
Client complains about bill
Animal with FB
Owner calls about getting pet spayed/neutered
Client calls wanting to know if they should bring their pet in or not
Client mentions something positive about the team
You take a message for Amanda/Chesney
Someone called to inquire about test results
You had to go through 3 technicians before you got your answer or they took the phone call
