Offer abottle ofwater to aguestIntroduceguests to thecoworker whowill assistthem2 positivementions onRevinatesurveysContribute 3ideas for howwe can improvethe guestexperienceHelp aguest withdirectionsHelp aguest totheir roomTell guestabouthappyhourTell a guestabout theSunriverHistoryWrite a briefessay on someof the mostenjoyableactivities inSunriverTell guestabout Livemusic atTRTOffer luggageassistance toguest beforethey ask for itAsk guest fortheir nameinstead ofroom numberRecite at least10 other DHRhotels and thestate they areinAsk a guestwhat theydid duringtheir stayTell guestabout an eventhappening inBend duringtheir stayHelpsomebodyfrom anotherdepartmentMake adinnerreservationfor guestsContributethree ideas forhow we canmake the FrontDesk operatemore efficientlyWalk aguest toTRT orCarson’sTell a guestabout aDestinationHotel in theirstateSend apersonalizednote to aguestUse Guestsname 3times ininteractionRecite eachand everyDestinationDeliversprivilegeWow aguest fora specialoccasionHelp acoworkersolve aproblemOffer abottle ofwater to aguestIntroduceguests to thecoworker whowill assistthem2 positivementions onRevinatesurveysContribute 3ideas for howwe can improvethe guestexperienceHelp aguest withdirectionsHelp aguest totheir roomTell guestabouthappyhourTell a guestabout theSunriverHistoryWrite a briefessay on someof the mostenjoyableactivities inSunriverTell guestabout Livemusic atTRTOffer luggageassistance toguest beforethey ask for itAsk guest fortheir nameinstead ofroom numberRecite at least10 other DHRhotels and thestate they areinAsk a guestwhat theydid duringtheir stayTell guestabout an eventhappening inBend duringtheir stayHelpsomebodyfrom anotherdepartmentMake adinnerreservationfor guestsContributethree ideas forhow we canmake the FrontDesk operatemore efficientlyWalk aguest toTRT orCarson’sTell a guestabout aDestinationHotel in theirstateSend apersonalizednote to aguestUse Guestsname 3times ininteractionRecite eachand everyDestinationDeliversprivilegeWow aguest fora specialoccasionHelp acoworkersolve aproblem

Sunriver Night Audit BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer a bottle of water to a guest
  2. Introduce guests to the coworker who will assist them
  3. 2 positive mentions on Revinate surveys
  4. Contribute 3 ideas for how we can improve the guest experience
  5. Help a guest with directions
  6. Help a guest to their room
  7. Tell guest about happy hour
  8. Tell a guest about the Sunriver History
  9. Write a brief essay on some of the most enjoyable activities in Sunriver
  10. Tell guest about Live music at TRT
  11. Offer luggage assistance to guest before they ask for it
  12. Ask guest for their name instead of room number
  13. Recite at least 10 other DHR hotels and the state they are in
  14. Ask a guest what they did during their stay
  15. Tell guest about an event happening in Bend during their stay
  16. Help somebody from another department
  17. Make a dinner reservation for guests
  18. Contribute three ideas for how we can make the Front Desk operate more efficiently
  19. Walk a guest to TRT or Carson’s
  20. Tell a guest about a Destination Hotel in their state
  21. Send a personalized note to a guest
  22. Use Guests name 3 times in interaction
  23. Recite each and every Destination Delivers privilege
  24. Wow a guest for a special occasion
  25. Help a coworker solve a problem