Spoketo aspouseEmailed achange ofbeneficiaryformEmailedan onlineaccountset upPromotedthe onlinewebsiteCustomersays“Trust-Stage”Helped anagent onthe helplineConserveda policyDeescalateda callerCustomeris fromIowaUpdatedanaddressSet up newbillingmethod withcardinformationReviewedcurrentcoverageDiscussedDividendsSent apolicysummaryTalked tosomeonethat isverbal authCustomeris fromFloridaCheckedOLRRNotesProcesseda loanrequestTransferreda customerto salesSaid goodmorningin teamchatWentreadyright aftera callCustomerthankedyou byname!OfferedthesurveySomeoneasksaboutweatherSpoketo aspouseEmailed achange ofbeneficiaryformEmailedan onlineaccountset upPromotedthe onlinewebsiteCustomersays“Trust-Stage”Helped anagent onthe helplineConserveda policyDeescalateda callerCustomeris fromIowaUpdatedanaddressSet up newbillingmethod withcardinformationReviewedcurrentcoverageDiscussedDividendsSent apolicysummaryTalked tosomeonethat isverbal authCustomeris fromFloridaCheckedOLRRNotesProcesseda loanrequestTransferreda customerto salesSaid goodmorningin teamchatWentreadyright aftera callCustomerthankedyou byname!OfferedthesurveySomeoneasksaboutweather

Monday Funday BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to a spouse
  2. Emailed a change of beneficiary form
  3. Emailed an online account set up
  4. Promoted the online website
  5. Customer says “Trust-Stage”
  6. Helped an agent on the help line
  7. Conserved a policy
  8. Deescalated a caller
  9. Customer is from Iowa
  10. Updated an address
  11. Set up new billing method with card information
  12. Reviewed current coverage
  13. Discussed Dividends
  14. Sent a policy summary
  15. Talked to someone that is verbal auth
  16. Customer is from Florida
  17. Checked OLRR Notes
  18. Processed a loan request
  19. Transferred a customer to sales
  20. Said good morning in team chat
  21. Went ready right after a call
  22. Customer thanked you by name!
  23. Offered the survey
  24. Someone asks about weather