Conserveda policyWentreadyright aftera callTransferreda customerto salesHelped anagent onthe helplineSent apolicysummaryTalked tosomeonethat isverbal authCheckedOLRRNotesSomeoneasksaboutweatherReviewedcurrentcoverageCustomeris fromFloridaDeescalateda callerCustomerthankedyou byname!Customersays“Trust-Stage”OfferedthesurveyProcesseda loanrequestEmailedan onlineaccountset upPromotedthe onlinewebsiteSpoketo aspouseUpdatedanaddressCustomeris fromIowaEmailed achange ofbeneficiaryformSet up newbillingmethod withcardinformationDiscussedDividendsSaid goodmorningin teamchatConserveda policyWentreadyright aftera callTransferreda customerto salesHelped anagent onthe helplineSent apolicysummaryTalked tosomeonethat isverbal authCheckedOLRRNotesSomeoneasksaboutweatherReviewedcurrentcoverageCustomeris fromFloridaDeescalateda callerCustomerthankedyou byname!Customersays“Trust-Stage”OfferedthesurveyProcesseda loanrequestEmailedan onlineaccountset upPromotedthe onlinewebsiteSpoketo aspouseUpdatedanaddressCustomeris fromIowaEmailed achange ofbeneficiaryformSet up newbillingmethod withcardinformationDiscussedDividendsSaid goodmorningin teamchat

Monday Funday BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Conserved a policy
  2. Went ready right after a call
  3. Transferred a customer to sales
  4. Helped an agent on the help line
  5. Sent a policy summary
  6. Talked to someone that is verbal auth
  7. Checked OLRR Notes
  8. Someone asks about weather
  9. Reviewed current coverage
  10. Customer is from Florida
  11. Deescalated a caller
  12. Customer thanked you by name!
  13. Customer says “Trust-Stage”
  14. Offered the survey
  15. Processed a loan request
  16. Emailed an online account set up
  17. Promoted the online website
  18. Spoke to a spouse
  19. Updated an address
  20. Customer is from Iowa
  21. Emailed a change of beneficiary form
  22. Set up new billing method with card information
  23. Discussed Dividends
  24. Said good morning in team chat