Transferreda customerto salesSent apolicysummaryConserveda policyUpdatedanaddressCustomeris fromIowaProcesseda loanrequestOfferedthesurveyCustomeris fromFloridaSet up newbillingmethod withcardinformationSpoketo aspouseTalked tosomeonethat isverbal authEmailed achange ofbeneficiaryformCustomerthankedyou byname!Customersays“Trust-Stage”ReviewedcurrentcoverageHelped anagent onthe helplineDeescalateda callerWentreadyright aftera callCheckedOLRRNotesSaid goodmorningin teamchatDiscussedDividendsEmailedan onlineaccountset upSomeoneasksaboutweatherPromotedthe onlinewebsiteTransferreda customerto salesSent apolicysummaryConserveda policyUpdatedanaddressCustomeris fromIowaProcesseda loanrequestOfferedthesurveyCustomeris fromFloridaSet up newbillingmethod withcardinformationSpoketo aspouseTalked tosomeonethat isverbal authEmailed achange ofbeneficiaryformCustomerthankedyou byname!Customersays“Trust-Stage”ReviewedcurrentcoverageHelped anagent onthe helplineDeescalateda callerWentreadyright aftera callCheckedOLRRNotesSaid goodmorningin teamchatDiscussedDividendsEmailedan onlineaccountset upSomeoneasksaboutweatherPromotedthe onlinewebsite

Monday Funday BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a customer to sales
  2. Sent a policy summary
  3. Conserved a policy
  4. Updated an address
  5. Customer is from Iowa
  6. Processed a loan request
  7. Offered the survey
  8. Customer is from Florida
  9. Set up new billing method with card information
  10. Spoke to a spouse
  11. Talked to someone that is verbal auth
  12. Emailed a change of beneficiary form
  13. Customer thanked you by name!
  14. Customer says “Trust-Stage”
  15. Reviewed current coverage
  16. Helped an agent on the help line
  17. Deescalated a caller
  18. Went ready right after a call
  19. Checked OLRR Notes
  20. Said good morning in team chat
  21. Discussed Dividends
  22. Emailed an online account set up
  23. Someone asks about weather
  24. Promoted the online website