Talked tosomeonethat isverbal authWentreadyright aftera callCustomeris fromFloridaCustomerthankedyou byname!Sent apolicysummaryDeescalateda callerSaid goodmorningin teamchatUpdatedanaddressCustomeris fromIowaConserveda policyEmailedan onlineaccountset upTransferreda customerto salesPromotedthe onlinewebsiteEmailed achange ofbeneficiaryformCheckedOLRRNotesOfferedthesurveySet up newbillingmethod withcardinformationHelped anagent onthe helplineDiscussedDividendsReviewedcurrentcoverageCustomersays“Trust-Stage”Spoketo aspouseProcesseda loanrequestSomeoneasksaboutweatherTalked tosomeonethat isverbal authWentreadyright aftera callCustomeris fromFloridaCustomerthankedyou byname!Sent apolicysummaryDeescalateda callerSaid goodmorningin teamchatUpdatedanaddressCustomeris fromIowaConserveda policyEmailedan onlineaccountset upTransferreda customerto salesPromotedthe onlinewebsiteEmailed achange ofbeneficiaryformCheckedOLRRNotesOfferedthesurveySet up newbillingmethod withcardinformationHelped anagent onthe helplineDiscussedDividendsReviewedcurrentcoverageCustomersays“Trust-Stage”Spoketo aspouseProcesseda loanrequestSomeoneasksaboutweather

Monday Funday BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to someone that is verbal auth
  2. Went ready right after a call
  3. Customer is from Florida
  4. Customer thanked you by name!
  5. Sent a policy summary
  6. Deescalated a caller
  7. Said good morning in team chat
  8. Updated an address
  9. Customer is from Iowa
  10. Conserved a policy
  11. Emailed an online account set up
  12. Transferred a customer to sales
  13. Promoted the online website
  14. Emailed a change of beneficiary form
  15. Checked OLRR Notes
  16. Offered the survey
  17. Set up new billing method with card information
  18. Helped an agent on the help line
  19. Discussed Dividends
  20. Reviewed current coverage
  21. Customer says “Trust-Stage”
  22. Spoke to a spouse
  23. Processed a loan request
  24. Someone asks about weather