Said goodmorningin teamchatCustomeris fromIowaReviewedcurrentcoverageConserveda policyProcesseda loanrequestSpoketo aspouseEmailedan onlineaccountset upCustomeris fromFloridaCustomerthankedyou byname!Set up newbillingmethod withcardinformationSent apolicysummaryEmailed achange ofbeneficiaryformTalked tosomeonethat isverbal authPromotedthe onlinewebsiteUpdatedanaddressDiscussedDividendsCustomersays“Trust-Stage”SomeoneasksaboutweatherHelped anagent onthe helplineDeescalateda callerWentreadyright aftera callOfferedthesurveyTransferreda customerto salesCheckedOLRRNotesSaid goodmorningin teamchatCustomeris fromIowaReviewedcurrentcoverageConserveda policyProcesseda loanrequestSpoketo aspouseEmailedan onlineaccountset upCustomeris fromFloridaCustomerthankedyou byname!Set up newbillingmethod withcardinformationSent apolicysummaryEmailed achange ofbeneficiaryformTalked tosomeonethat isverbal authPromotedthe onlinewebsiteUpdatedanaddressDiscussedDividendsCustomersays“Trust-Stage”SomeoneasksaboutweatherHelped anagent onthe helplineDeescalateda callerWentreadyright aftera callOfferedthesurveyTransferreda customerto salesCheckedOLRRNotes

Monday Funday BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said good morning in team chat
  2. Customer is from Iowa
  3. Reviewed current coverage
  4. Conserved a policy
  5. Processed a loan request
  6. Spoke to a spouse
  7. Emailed an online account set up
  8. Customer is from Florida
  9. Customer thanked you by name!
  10. Set up new billing method with card information
  11. Sent a policy summary
  12. Emailed a change of beneficiary form
  13. Talked to someone that is verbal auth
  14. Promoted the online website
  15. Updated an address
  16. Discussed Dividends
  17. Customer says “Trust-Stage”
  18. Someone asks about weather
  19. Helped an agent on the help line
  20. Deescalated a caller
  21. Went ready right after a call
  22. Offered the survey
  23. Transferred a customer to sales
  24. Checked OLRR Notes