Pt insistingwe need tocall theirinsurancecompanyInappropriateWIC triageYouoverhearJulianna saythe F wordRequestingnew rx butabsolutelycannot comein for apptProviderasking whytheirscheduleisn't fullCompoundingpharmacygoose chaseSlides in midconvo/visitthat theyhave chestpainAnythingVArelatedPortalmessage is2+paragraphslongConfusingacronymsYou takea backlinecallUTItriageConcernforparasitePt inthelobbyPhoneserviceinterruptions/ Long holdtimesIslandor FerrydramaMissedemergencywhile gettingcoffeeReferralsdelegatingtheir job toclinical staffComplete15messagesPt usesAI/ChatGPTto selfdiagnoseWL pulledfrom providerinbox when ptcalls multipletimes in a rowSendspicture onportal inhopes ofbeing treatedTake awalk :)GLP1messagemarkedurgentPt insistingwe need tocall theirinsurancecompanyInappropriateWIC triageYouoverhearJulianna saythe F wordRequestingnew rx butabsolutelycannot comein for apptProviderasking whytheirscheduleisn't fullCompoundingpharmacygoose chaseSlides in midconvo/visitthat theyhave chestpainAnythingVArelatedPortalmessage is2+paragraphslongConfusingacronymsYou takea backlinecallUTItriageConcernforparasitePt inthelobbyPhoneserviceinterruptions/ Long holdtimesIslandor FerrydramaMissedemergencywhile gettingcoffeeReferralsdelegatingtheir job toclinical staffComplete15messagesPt usesAI/ChatGPTto selfdiagnoseWL pulledfrom providerinbox when ptcalls multipletimes in a rowSendspicture onportal inhopes ofbeing treatedTake awalk :)GLP1messagemarkedurgent

FRIYAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt insisting we need to call their insurance company
  2. Inappropriate WIC triage
  3. You overhear Julianna say the F word
  4. Requesting new rx but absolutely cannot come in for appt
  5. Provider asking why their schedule isn't full
  6. Compounding pharmacy goose chase
  7. Slides in mid convo/visit that they have chest pain
  8. Anything VA related
  9. Portal message is 2+ paragraphs long
  10. Confusing acronyms
  11. You take a backline call
  12. UTI triage
  13. Concern for parasite
  14. Pt in the lobby
  15. Phone service interruptions / Long hold times
  16. Island or Ferry drama
  17. Missed emergency while getting coffee
  18. Referrals delegating their job to clinical staff
  19. Complete 15 messages
  20. Pt uses AI/ChatGPT to self diagnose
  21. WL pulled from provider inbox when pt calls multiple times in a row
  22. Sends picture on portal in hopes of being treated
  23. Take a walk :)
  24. GLP1 message marked urgent