(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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The same client calls 3+ times a day
Having to call 911
“Would you like to leave a voicemail?”
Not getting paid enough for this S**t
A parent doesn't know their child's birthday
Giving a client a fake name
“Your appointment was yesterday, Sir”
Wearing gloves inside to keep warm
Clients smoking in front of the no smoking sign
“The number you have dialed is not in service”
A client who doesn’t know their therapist’s name
Sending an email and getting no response
An animal that is definitely not a service animal
The lobby smelling like a truck stop bathroom
Saying “I’m sorry, your therapist isn’t in today” when they are
The never ending scanning pile
Crying in the employee bathroom
A client who came in for an drunk/high
“I'll pay my bill next time”
Hitting reply all to say “congratulations!”
Emails written in all caps
“I’m sorry but we cannot schedule appointments on weekends”
