(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client calls about sick exotic
New patient, late to appointment, no records
Client comes to pick up but Rx not ready yet
Someone calls for same day appointment
All receptionists are busy and someone walks in, in a rush
Extra pet brought for appointment
Pet pees on the scale
Client calls the front desk for prescription refill instead of the refill line
Can't find the doctor
Emergency work-in isn't an emergency
The "just needs to talk to doctor for 5 min" client
Client calls about grooming
Client drops off their fecal/urine sample at the front desk