OfferedthesurveyCustomeris drivingDrankCoffeeor TeaChangedpayment tostatementby mailTransferreda policy tosales. Customeris fromNew YorkUpdatedanaddressConserveda policySent apolicysummaryDeescalateda callerTransferredto LibertyMutualProcesseda loanrequestMademultiplepaymentsduring onecallCheckedOLRRNotesCustomerthankedyou byname!Spoke tosomeoneinMinnesotaSet up newbillingmethod withcardinformationSpoke toan EthosagentHelped anagent onthe helpline.Customersays“Trust-Stage”Said ‘Goodmorning inthe teamchat!’Emailed achange ofbeneficiaryformSpoketo aspouseWentreadyright aftera callOfferedthesurveyCustomeris drivingDrankCoffeeor TeaChangedpayment tostatementby mailTransferreda policy tosales. Customeris fromNew YorkUpdatedanaddressConserveda policySent apolicysummaryDeescalateda callerTransferredto LibertyMutualProcesseda loanrequestMademultiplepaymentsduring onecallCheckedOLRRNotesCustomerthankedyou byname!Spoke tosomeoneinMinnesotaSet up newbillingmethod withcardinformationSpoke toan EthosagentHelped anagent onthe helpline.Customersays“Trust-Stage”Said ‘Goodmorning inthe teamchat!’Emailed achange ofbeneficiaryformSpoketo aspouseWentreadyright aftera call

Friday Funday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered the survey
  2. Customer is driving
  3. Drank Coffee or Tea
  4. Changed payment to statement by mail
  5. Transferred a policy to sales. 
  6. Customer is from New York
  7. Updated an address
  8. Conserved a policy
  9. Sent a policy summary
  10. Deescalated a caller
  11. Transferred to Liberty Mutual
  12. Processed a loan request
  13. Made multiple payments during one call
  14. Checked OLRR Notes
  15. Customer thanked you by name!
  16. Spoke to someone in Minnesota
  17. Set up new billing method with card information
  18. Spoke to an Ethos agent
  19. Helped an agent on the help line.
  20. Customer says “Trust-Stage”
  21. Said ‘Good morning in the team chat!’
  22. Emailed a change of beneficiary form
  23. Spoke to a spouse
  24. Went ready right after a call