Offer a pupcup to acustomerwith a dogRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftSurprise anddelight acustomerwith a sweettreatReciteLATTEmodel frommemory toSSV on shiftRecite ourcustomerpromise frommemory toSSV on shiftRecommendyour favoritepastry to acustomerRecite fivekey momentsfrom memoryto SSV onshiftSample yourfavorite drinkto customersin the lobbyAsk acustomer athand-off howtheir day isgoingRecommendyour favoritedrink to acustomerPre-call everycafe and mobiledrink while onbar during oneshiftGreet everycustomer atthe windowby nameAsk a customerwaiting at hand-off what orderthey are waitingforLook up andwarmly greetevery customerduring a busypart of the dayNotice acustomerhaving a badday and turnit aroundDiscoverwhere acustomerworksWalk acustomersorder out totheir tableLearnsomethingnew abouta customerMake themomentright for acustomerRemembera customersname andorderOffer waterto customerssitting in thelobbyFind outwhat acustomer didover theweekendNoticesomethingabout acustomer tocomplimentSurprise anddelight acustomerwith a sweettreatOffer a pupcup to acustomerwith a dogRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftSurprise anddelight acustomerwith a sweettreatReciteLATTEmodel frommemory toSSV on shiftRecite ourcustomerpromise frommemory toSSV on shiftRecommendyour favoritepastry to acustomerRecite fivekey momentsfrom memoryto SSV onshiftSample yourfavorite drinkto customersin the lobbyAsk acustomer athand-off howtheir day isgoingRecommendyour favoritedrink to acustomerPre-call everycafe and mobiledrink while onbar during oneshiftGreet everycustomer atthe windowby nameAsk a customerwaiting at hand-off what orderthey are waitingforLook up andwarmly greetevery customerduring a busypart of the dayNotice acustomerhaving a badday and turnit aroundDiscoverwhere acustomerworksWalk acustomersorder out totheir tableLearnsomethingnew abouta customerMake themomentright for acustomerRemembera customersname andorderOffer waterto customerssitting in thelobbyFind outwhat acustomer didover theweekendNoticesomethingabout acustomer tocomplimentSurprise anddelight acustomerwith a sweettreat

Green Apron Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer a pup cup to a customer with a dog
  2. Recite three green apron service expectations from memory to SSV on shift
  3. Surprise and delight a customer with a sweet treat
  4. Recite LATTE model from memory to SSV on shift
  5. Recite our customer promise from memory to SSV on shift
  6. Recommend your favorite pastry to a customer
  7. Recite five key moments from memory to SSV on shift
  8. Sample your favorite drink to customers in the lobby
  9. Ask a customer at hand-off how their day is going
  10. Recommend your favorite drink to a customer
  11. Pre-call every cafe and mobile drink while on bar during one shift
  12. Greet every customer at the window by name
  13. Ask a customer waiting at hand-off what order they are waiting for
  14. Look up and warmly greet every customer during a busy part of the day
  15. Notice a customer having a bad day and turn it around
  16. Discover where a customer works
  17. Walk a customers order out to their table
  18. Learn something new about a customer
  19. Make the moment right for a customer
  20. Remember a customers name and order
  21. Offer water to customers sitting in the lobby
  22. Find out what a customer did over the weekend
  23. Notice something about a customer to compliment
  24. Surprise and delight a customer with a sweet treat