Walk acustomersorder out totheir tableRecite ourcustomerpromise frommemory toSSV on shiftSurprise anddelight acustomerwith a sweettreatMake themomentright for acustomerDiscoverwhere acustomerworksLearnsomethingnew abouta customerRecite fivekey momentsfrom memoryto SSV onshiftRecommendyour favoritepastry to acustomerNoticesomethingabout acustomer tocomplimentGreet everycustomer atthe windowby nameOffer waterto customerssitting in thelobbyNotice acustomerhaving a badday and turnit aroundLook up andwarmly greetevery customerduring a busypart of the dayPre-call everycafe and mobiledrink while onbar during oneshiftAsk acustomer athand-off howtheir day isgoingOffer a pupcup to acustomerwith a dogSurprise anddelight acustomerwith a sweettreatRemembera customersname andorderSample yourfavorite drinkto customersin the lobbyRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftReciteLATTEmodel frommemory toSSV on shiftAsk a customerwaiting at hand-off what orderthey are waitingforRecommendyour favoritedrink to acustomerFind outwhat acustomer didover theweekendWalk acustomersorder out totheir tableRecite ourcustomerpromise frommemory toSSV on shiftSurprise anddelight acustomerwith a sweettreatMake themomentright for acustomerDiscoverwhere acustomerworksLearnsomethingnew abouta customerRecite fivekey momentsfrom memoryto SSV onshiftRecommendyour favoritepastry to acustomerNoticesomethingabout acustomer tocomplimentGreet everycustomer atthe windowby nameOffer waterto customerssitting in thelobbyNotice acustomerhaving a badday and turnit aroundLook up andwarmly greetevery customerduring a busypart of the dayPre-call everycafe and mobiledrink while onbar during oneshiftAsk acustomer athand-off howtheir day isgoingOffer a pupcup to acustomerwith a dogSurprise anddelight acustomerwith a sweettreatRemembera customersname andorderSample yourfavorite drinkto customersin the lobbyRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftReciteLATTEmodel frommemory toSSV on shiftAsk a customerwaiting at hand-off what orderthey are waitingforRecommendyour favoritedrink to acustomerFind outwhat acustomer didover theweekend

Green Apron Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk a customers order out to their table
  2. Recite our customer promise from memory to SSV on shift
  3. Surprise and delight a customer with a sweet treat
  4. Make the moment right for a customer
  5. Discover where a customer works
  6. Learn something new about a customer
  7. Recite five key moments from memory to SSV on shift
  8. Recommend your favorite pastry to a customer
  9. Notice something about a customer to compliment
  10. Greet every customer at the window by name
  11. Offer water to customers sitting in the lobby
  12. Notice a customer having a bad day and turn it around
  13. Look up and warmly greet every customer during a busy part of the day
  14. Pre-call every cafe and mobile drink while on bar during one shift
  15. Ask a customer at hand-off how their day is going
  16. Offer a pup cup to a customer with a dog
  17. Surprise and delight a customer with a sweet treat
  18. Remember a customers name and order
  19. Sample your favorite drink to customers in the lobby
  20. Recite three green apron service expectations from memory to SSV on shift
  21. Recite LATTE model from memory to SSV on shift
  22. Ask a customer waiting at hand-off what order they are waiting for
  23. Recommend your favorite drink to a customer
  24. Find out what a customer did over the weekend