Sample yourfavorite drinkto customersin the lobbyOffer a pupcup to acustomerwith a dogRecite fivekey momentsfrom memoryto SSV onshiftPre-call everycafe and mobiledrink while onbar during oneshiftOffer waterto customerssitting in thelobbyRecommendyour favoritepastry to acustomerDiscoverwhere acustomerworksNotice acustomerhaving a badday and turnit aroundLearnsomethingnew abouta customerRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftMake themomentright for acustomerRecite ourcustomerpromise frommemory toSSV on shiftRecommendyour favoritedrink to acustomerAsk a customerwaiting at hand-off what orderthey are waitingforFind outwhat acustomer didover theweekendGreet everycustomer atthe windowby nameRemembera customersname andorderAsk acustomer athand-off howtheir day isgoingSurprise anddelight acustomerwith a sweettreatWalk acustomersorder out totheir tableLook up andwarmly greetevery customerduring a busypart of the daySurprise anddelight acustomerwith a sweettreatReciteLATTEmodel frommemory toSSV on shiftNoticesomethingabout acustomer tocomplimentSample yourfavorite drinkto customersin the lobbyOffer a pupcup to acustomerwith a dogRecite fivekey momentsfrom memoryto SSV onshiftPre-call everycafe and mobiledrink while onbar during oneshiftOffer waterto customerssitting in thelobbyRecommendyour favoritepastry to acustomerDiscoverwhere acustomerworksNotice acustomerhaving a badday and turnit aroundLearnsomethingnew abouta customerRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftMake themomentright for acustomerRecite ourcustomerpromise frommemory toSSV on shiftRecommendyour favoritedrink to acustomerAsk a customerwaiting at hand-off what orderthey are waitingforFind outwhat acustomer didover theweekendGreet everycustomer atthe windowby nameRemembera customersname andorderAsk acustomer athand-off howtheir day isgoingSurprise anddelight acustomerwith a sweettreatWalk acustomersorder out totheir tableLook up andwarmly greetevery customerduring a busypart of the daySurprise anddelight acustomerwith a sweettreatReciteLATTEmodel frommemory toSSV on shiftNoticesomethingabout acustomer tocompliment

Green Apron Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sample your favorite drink to customers in the lobby
  2. Offer a pup cup to a customer with a dog
  3. Recite five key moments from memory to SSV on shift
  4. Pre-call every cafe and mobile drink while on bar during one shift
  5. Offer water to customers sitting in the lobby
  6. Recommend your favorite pastry to a customer
  7. Discover where a customer works
  8. Notice a customer having a bad day and turn it around
  9. Learn something new about a customer
  10. Recite three green apron service expectations from memory to SSV on shift
  11. Make the moment right for a customer
  12. Recite our customer promise from memory to SSV on shift
  13. Recommend your favorite drink to a customer
  14. Ask a customer waiting at hand-off what order they are waiting for
  15. Find out what a customer did over the weekend
  16. Greet every customer at the window by name
  17. Remember a customers name and order
  18. Ask a customer at hand-off how their day is going
  19. Surprise and delight a customer with a sweet treat
  20. Walk a customers order out to their table
  21. Look up and warmly greet every customer during a busy part of the day
  22. Surprise and delight a customer with a sweet treat
  23. Recite LATTE model from memory to SSV on shift
  24. Notice something about a customer to compliment