Notice acustomerhaving a badday and turnit aroundRecite ourcustomerpromise frommemory toSSV on shiftRecommendyour favoritepastry to acustomerOffer a pupcup to acustomerwith a dogSurprise anddelight acustomerwith a sweettreatRecommendyour favoritedrink to acustomerSample yourfavorite drinkto customersin the lobbySurprise anddelight acustomerwith a sweettreatRemembera customersname andorderReciteLATTEmodel frommemory toSSV on shiftFind outwhat acustomer didover theweekendRecite fivekey momentsfrom memoryto SSV onshiftPre-call everycafe and mobiledrink while onbar during oneshiftWalk acustomersorder out totheir tableLook up andwarmly greetevery customerduring a busypart of the dayNoticesomethingabout acustomer tocomplimentAsk acustomer athand-off howtheir day isgoingOffer waterto customerssitting in thelobbyLearnsomethingnew abouta customerGreet everycustomer atthe windowby nameMake themomentright for acustomerDiscoverwhere acustomerworksAsk a customerwaiting at hand-off what orderthey are waitingforRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftNotice acustomerhaving a badday and turnit aroundRecite ourcustomerpromise frommemory toSSV on shiftRecommendyour favoritepastry to acustomerOffer a pupcup to acustomerwith a dogSurprise anddelight acustomerwith a sweettreatRecommendyour favoritedrink to acustomerSample yourfavorite drinkto customersin the lobbySurprise anddelight acustomerwith a sweettreatRemembera customersname andorderReciteLATTEmodel frommemory toSSV on shiftFind outwhat acustomer didover theweekendRecite fivekey momentsfrom memoryto SSV onshiftPre-call everycafe and mobiledrink while onbar during oneshiftWalk acustomersorder out totheir tableLook up andwarmly greetevery customerduring a busypart of the dayNoticesomethingabout acustomer tocomplimentAsk acustomer athand-off howtheir day isgoingOffer waterto customerssitting in thelobbyLearnsomethingnew abouta customerGreet everycustomer atthe windowby nameMake themomentright for acustomerDiscoverwhere acustomerworksAsk a customerwaiting at hand-off what orderthey are waitingforRecite threegreen apronserviceexpectationsfrom memory toSSV on shift

Green Apron Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Notice a customer having a bad day and turn it around
  2. Recite our customer promise from memory to SSV on shift
  3. Recommend your favorite pastry to a customer
  4. Offer a pup cup to a customer with a dog
  5. Surprise and delight a customer with a sweet treat
  6. Recommend your favorite drink to a customer
  7. Sample your favorite drink to customers in the lobby
  8. Surprise and delight a customer with a sweet treat
  9. Remember a customers name and order
  10. Recite LATTE model from memory to SSV on shift
  11. Find out what a customer did over the weekend
  12. Recite five key moments from memory to SSV on shift
  13. Pre-call every cafe and mobile drink while on bar during one shift
  14. Walk a customers order out to their table
  15. Look up and warmly greet every customer during a busy part of the day
  16. Notice something about a customer to compliment
  17. Ask a customer at hand-off how their day is going
  18. Offer water to customers sitting in the lobby
  19. Learn something new about a customer
  20. Greet every customer at the window by name
  21. Make the moment right for a customer
  22. Discover where a customer works
  23. Ask a customer waiting at hand-off what order they are waiting for
  24. Recite three green apron service expectations from memory to SSV on shift