Make themomentright for acustomerDiscoverwhere acustomerworksLook up andwarmly greetevery customerduring a busypart of the dayWalk acustomersorder out totheir tableGreet everycustomer atthe windowby nameRecite ourcustomerpromise frommemory toSSV on shiftSurprise anddelight acustomerwith a sweettreatLearnsomethingnew abouta customerOffer waterto customerssitting in thelobbyRecommendyour favoritepastry to acustomerAsk a customerwaiting at hand-off what orderthey are waitingforRecite fivekey momentsfrom memoryto SSV onshiftSample yourfavorite drinkto customersin the lobbyAsk acustomer athand-off howtheir day isgoingReciteLATTEmodel frommemory toSSV on shiftPre-call everycafe and mobiledrink while onbar during oneshiftOffer a pupcup to acustomerwith a dogNoticesomethingabout acustomer tocomplimentNotice acustomerhaving a badday and turnit aroundRemembera customersname andorderSurprise anddelight acustomerwith a sweettreatRecommendyour favoritedrink to acustomerFind outwhat acustomer didover theweekendRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftMake themomentright for acustomerDiscoverwhere acustomerworksLook up andwarmly greetevery customerduring a busypart of the dayWalk acustomersorder out totheir tableGreet everycustomer atthe windowby nameRecite ourcustomerpromise frommemory toSSV on shiftSurprise anddelight acustomerwith a sweettreatLearnsomethingnew abouta customerOffer waterto customerssitting in thelobbyRecommendyour favoritepastry to acustomerAsk a customerwaiting at hand-off what orderthey are waitingforRecite fivekey momentsfrom memoryto SSV onshiftSample yourfavorite drinkto customersin the lobbyAsk acustomer athand-off howtheir day isgoingReciteLATTEmodel frommemory toSSV on shiftPre-call everycafe and mobiledrink while onbar during oneshiftOffer a pupcup to acustomerwith a dogNoticesomethingabout acustomer tocomplimentNotice acustomerhaving a badday and turnit aroundRemembera customersname andorderSurprise anddelight acustomerwith a sweettreatRecommendyour favoritedrink to acustomerFind outwhat acustomer didover theweekendRecite threegreen apronserviceexpectationsfrom memory toSSV on shift

Green Apron Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make the moment right for a customer
  2. Discover where a customer works
  3. Look up and warmly greet every customer during a busy part of the day
  4. Walk a customers order out to their table
  5. Greet every customer at the window by name
  6. Recite our customer promise from memory to SSV on shift
  7. Surprise and delight a customer with a sweet treat
  8. Learn something new about a customer
  9. Offer water to customers sitting in the lobby
  10. Recommend your favorite pastry to a customer
  11. Ask a customer waiting at hand-off what order they are waiting for
  12. Recite five key moments from memory to SSV on shift
  13. Sample your favorite drink to customers in the lobby
  14. Ask a customer at hand-off how their day is going
  15. Recite LATTE model from memory to SSV on shift
  16. Pre-call every cafe and mobile drink while on bar during one shift
  17. Offer a pup cup to a customer with a dog
  18. Notice something about a customer to compliment
  19. Notice a customer having a bad day and turn it around
  20. Remember a customers name and order
  21. Surprise and delight a customer with a sweet treat
  22. Recommend your favorite drink to a customer
  23. Find out what a customer did over the weekend
  24. Recite three green apron service expectations from memory to SSV on shift