Recommendyour favoritepastry to acustomerDiscoverwhere acustomerworksAsk a customerwaiting at hand-off what orderthey are waitingforRecommendyour favoritedrink to acustomerFind outwhat acustomer didover theweekendNoticesomethingabout acustomer tocomplimentPre-call everycafe and mobiledrink while onbar during oneshiftLearnsomethingnew abouta customerWalk acustomersorder out totheir tableMake themomentright for acustomerOffer a pupcup to acustomerwith a dogNotice acustomerhaving a badday and turnit aroundRemembera customersname andorderRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftGreet everycustomer atthe windowby nameRecite fivekey momentsfrom memoryto SSV onshiftOffer waterto customerssitting in thelobbyRecite ourcustomerpromise frommemory toSSV on shiftAsk acustomer athand-off howtheir day isgoingSurprise anddelight acustomerwith a sweettreatSurprise anddelight acustomerwith a sweettreatSample yourfavorite drinkto customersin the lobbyLook up andwarmly greetevery customerduring a busypart of the dayReciteLATTEmodel frommemory toSSV on shiftRecommendyour favoritepastry to acustomerDiscoverwhere acustomerworksAsk a customerwaiting at hand-off what orderthey are waitingforRecommendyour favoritedrink to acustomerFind outwhat acustomer didover theweekendNoticesomethingabout acustomer tocomplimentPre-call everycafe and mobiledrink while onbar during oneshiftLearnsomethingnew abouta customerWalk acustomersorder out totheir tableMake themomentright for acustomerOffer a pupcup to acustomerwith a dogNotice acustomerhaving a badday and turnit aroundRemembera customersname andorderRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftGreet everycustomer atthe windowby nameRecite fivekey momentsfrom memoryto SSV onshiftOffer waterto customerssitting in thelobbyRecite ourcustomerpromise frommemory toSSV on shiftAsk acustomer athand-off howtheir day isgoingSurprise anddelight acustomerwith a sweettreatSurprise anddelight acustomerwith a sweettreatSample yourfavorite drinkto customersin the lobbyLook up andwarmly greetevery customerduring a busypart of the dayReciteLATTEmodel frommemory toSSV on shift

Green Apron Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recommend your favorite pastry to a customer
  2. Discover where a customer works
  3. Ask a customer waiting at hand-off what order they are waiting for
  4. Recommend your favorite drink to a customer
  5. Find out what a customer did over the weekend
  6. Notice something about a customer to compliment
  7. Pre-call every cafe and mobile drink while on bar during one shift
  8. Learn something new about a customer
  9. Walk a customers order out to their table
  10. Make the moment right for a customer
  11. Offer a pup cup to a customer with a dog
  12. Notice a customer having a bad day and turn it around
  13. Remember a customers name and order
  14. Recite three green apron service expectations from memory to SSV on shift
  15. Greet every customer at the window by name
  16. Recite five key moments from memory to SSV on shift
  17. Offer water to customers sitting in the lobby
  18. Recite our customer promise from memory to SSV on shift
  19. Ask a customer at hand-off how their day is going
  20. Surprise and delight a customer with a sweet treat
  21. Surprise and delight a customer with a sweet treat
  22. Sample your favorite drink to customers in the lobby
  23. Look up and warmly greet every customer during a busy part of the day
  24. Recite LATTE model from memory to SSV on shift