Noticesomethingabout acustomer tocomplimentDiscoverwhere acustomerworksOffer a pupcup to acustomerwith a dogWalk acustomersorder out totheir tableNotice acustomerhaving a badday and turnit aroundFind outwhat acustomer didover theweekendRecite fivekey momentsfrom memoryto SSV onshiftMake themomentright for acustomerReciteLATTEmodel frommemory toSSV on shiftGreet everycustomer atthe windowby namePre-call everycafe and mobiledrink while onbar during oneshiftAsk acustomer athand-off howtheir day isgoingSurprise anddelight acustomerwith a sweettreatSample yourfavorite drinkto customersin the lobbyOffer waterto customerssitting in thelobbyRecommendyour favoritedrink to acustomerRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftSurprise anddelight acustomerwith a sweettreatLearnsomethingnew abouta customerRemembera customersname andorderRecite ourcustomerpromise frommemory toSSV on shiftLook up andwarmly greetevery customerduring a busypart of the dayAsk a customerwaiting at hand-off what orderthey are waitingforRecommendyour favoritepastry to acustomerNoticesomethingabout acustomer tocomplimentDiscoverwhere acustomerworksOffer a pupcup to acustomerwith a dogWalk acustomersorder out totheir tableNotice acustomerhaving a badday and turnit aroundFind outwhat acustomer didover theweekendRecite fivekey momentsfrom memoryto SSV onshiftMake themomentright for acustomerReciteLATTEmodel frommemory toSSV on shiftGreet everycustomer atthe windowby namePre-call everycafe and mobiledrink while onbar during oneshiftAsk acustomer athand-off howtheir day isgoingSurprise anddelight acustomerwith a sweettreatSample yourfavorite drinkto customersin the lobbyOffer waterto customerssitting in thelobbyRecommendyour favoritedrink to acustomerRecite threegreen apronserviceexpectationsfrom memory toSSV on shiftSurprise anddelight acustomerwith a sweettreatLearnsomethingnew abouta customerRemembera customersname andorderRecite ourcustomerpromise frommemory toSSV on shiftLook up andwarmly greetevery customerduring a busypart of the dayAsk a customerwaiting at hand-off what orderthey are waitingforRecommendyour favoritepastry to acustomer

Green Apron Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Notice something about a customer to compliment
  2. Discover where a customer works
  3. Offer a pup cup to a customer with a dog
  4. Walk a customers order out to their table
  5. Notice a customer having a bad day and turn it around
  6. Find out what a customer did over the weekend
  7. Recite five key moments from memory to SSV on shift
  8. Make the moment right for a customer
  9. Recite LATTE model from memory to SSV on shift
  10. Greet every customer at the window by name
  11. Pre-call every cafe and mobile drink while on bar during one shift
  12. Ask a customer at hand-off how their day is going
  13. Surprise and delight a customer with a sweet treat
  14. Sample your favorite drink to customers in the lobby
  15. Offer water to customers sitting in the lobby
  16. Recommend your favorite drink to a customer
  17. Recite three green apron service expectations from memory to SSV on shift
  18. Surprise and delight a customer with a sweet treat
  19. Learn something new about a customer
  20. Remember a customers name and order
  21. Recite our customer promise from memory to SSV on shift
  22. Look up and warmly greet every customer during a busy part of the day
  23. Ask a customer waiting at hand-off what order they are waiting for
  24. Recommend your favorite pastry to a customer